Memory amount not what was purchased.

I ordered a new Intel mac mini core duo with 1gb of ram and a 100gb hard drive. I got it today and was playing around for a few hours. Love it! I am new to macs so it took me awhile to look in the "about this mac" part.
Turns out this computer shows only 512mb of the 1gb ram I am supposed to have. It shows 1gb on both stickers on the box.
Is there any way the "about this mac" is wrong? (i am mostly a windows user, so mistrusting the machine comes natural)
If it does only have 512 then what is the best way to resolve this?
Thanks.

trust me when I say your overall experience will seem very trouble free once you start really suing your mac. Being used to the common windows quirks you'll soon realize how much nicer it is!
As far as your memory issue, it's a bummer but I guess it goes to show that they are just human

Similar Messages

Other than my recent statement how can i find out what was purchased

I am trying to find out on ITunes what was purchased.. How do I get this information

Look at your purchase history.
It is under your account in the itunes store

HT201272 How can I tell what was purchased on my gift card?

How can I tell what was purchased on a gift card?

sussan-b,
Does the bar showing used space have a portion labeled "Other"?
Usually other is files that have been copied to the iPod directly, or space you have told the iPod to reserve for other files by enabling disk use.
This article has more information and screenshots:
http://docs.info.apple.com/article.html?artnum=61131

Contract not what was agreed via email and phone

Hi all, new to this forum so I'm hoping people here will be friendly and helpful .
I recently (Oct '10) changed my phone back to BT and got a package deal along with my existing BB and Vision services.
Spoke to a helpful guy called Tim Chappell who organised everything via email and phone.
I have had my recent quarterly bill it is not what we agreed. I am paperless billing and I cannot see what package deal I am on until my quarterly bill comes through. The first bill was very confusing with lots of cancellations for the existing package and then lots of price shuffling so I could only really see what I was paying on my second quarterly bill.
I have tried and tried in vain to contact Tim with no response. Live Chat and Cancellations have emailed him to contact me urgently but still nothing.
All the agreement is in the emails I received/sent so I have proof of the package he did, but what it says on my billing is different so it's my word against theirs until Tim responds to me.
Sorry for the long rant, can anyone help solve this please?
Solved!
Go to Solution.

DS wrote:
Aye, although me no work for BT, I still like to wear one when I'm posting - makes me feel like one of the team!
Check your exchange or major service outagesIf someone has given a helpful answer, please click on their Ratings star on the left-hand side. ***

HT6006 I see a charge on my account but need to know what was purchased

I see a charge on my accout and want to know what was purchased

iTunes Store: See your purchase history and web order ...

I have a charge of $33.78 on my account and I have not idea how to view what was purchased for that amount...can anyone help me find out?

Shouldn't there be a way to view what has been purchased and when on your account!!! Or at the very least I should be able to speak to SOMEBODY about my account!

You have always been able to view your purchase history. Go to your account in the itunes store. The drop down menu will show when you click the arrow next to your user name.

Price & Speed is not what was agreed when re-contr...

Hi, my contract ran out at the end of October last year and I was offered a new contract, the first 6 months free then £15.99 a month for the next 12 months I also asked about getting the new up to 20mb broadband and was told I would get it if it was available at my exchange if it wasn’t I would get it as soon as my exchange was upgraded. My exchange has been upgraded and I am still on up to 8mb, I have phoned about this and was first told I would be upgraded on 1st April then I was told the last week in April then was told it would be 15th May, still no change also when I got my bill this month I was charged £24.99 a month not £ 15.99 I spent over an hour on the phone last week about being charged £24.99 and was told that was what I have to pay not very happy to say the least. I also took out a 12 month contract for TV on demand at £6.99 a month and was told I would get a new remote control free of charge as mine does not work very well have not yet received new control. Can a moderator help sort any of this out thanks Mil.
Solved!
Go to Solution.

Hi Mill,
Sorry for the problems you have had and welcome to the forum. Don't worry I can help you with this.
Please drop me an email to [email protected], include your BT account details and the link to this post. I will check things from my end to see what is going on.
Cheers
Sean
BTCare Community Manager
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

Internet speed-- not what was promised!

I am a new Fios subscriber. One of the main reasons I chose Fios was the promise of a faster internet. I am paying for 50/25 mb speed, but what I am acutally getting (as judged by the Internetfrog speed test) is approx. 14 mb/s download and 4-5 mb/s upload.
Am I the only one who is not getting what I am paying for? Are these speeds reasonable?
Thanks,

It is no more misleading than many advertising claims which always seem to have an asterik limiting the claims. How many people actually get the EPA mileage printed on the sticker for their car?
If you think Verizon over hyped WiFi speeds how about router manufacturers? (150 300 450 600 ......1900 ).
I have the 75/35 package and connected using Ethernet often get 80/40.
Standing in the same room as the VZ router I can often get 55 down on its 2.4 Ghz radio. If I connect to the AP I have running off the Actiontec that has a 5 Ghz radio sometimes I can sometimes get 70 down.
I live in an area with lots of WiFi interference. I often can pick up 20 + SSIDs.
I use Ethernet for speed and the WiFi only for convience.

My itunes music won't dowload anymore. I used to be able to drag what was purchased from my itunes to my desktop, other devices, etc. What's happened and how do I fix it?

I used to have an ipod, but it died, and I thought the music died with it. Then I discovered that I could still use the music I purchased on my new player (a walkman this time) by dragging the itunes files to my desktop, then loading them into windows mediea player (then into my sony). Now, any of the music I didn't immediately transfer to my new listening device (or even to my desktop) is no longer available. The message says the "codex" is not the right one, etc. I bought this music and should be able to play it on any device I have. I've looked online and sources seem to be indicating that I need pay extra to be able to download these now - that's totally unacceptable. I won't be purchasing music from Itunes ever again if that is the case, and I've lost the music I've already paid for. Hopefully someone has an answer for me!

Refer to this article under section 4: Verify that the Apple Mobile Device USB Driver is installed
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538

T61 Characters Displayed Are Not What Was Typed

Periodically when I type on the keyboard the characters that appear are not the ones I type. This happens when I try to enter the password to logoin - thank goodness for the fingerprint reader! It also happens when I am in various applications including MS Word and Outlook. If I reboot the problem goes away for an undertermined period. I have run two virus scanning programs and have found no viruses. Any help would be appreciated.

To answer the question about what is the 'rubbish'?
If I try to type 1234567890 I get & é ' " ( Paragraph sign é f c
The paragraph sign is something I don't know where to find on an ordinary keyboard! the second é is actually e grave and the c has the little squiggle under it.
If I try qwertyuiop (top line of the keyboard) I get azertyuiop (nearly right)
If I try zxcvbnm,./ (bottom line) I get w x c v b n , ; :
Hope that helps I you want any more specific keys please let me know. I am very happy to be told that I am doing something stupid but I have 3 computers and write web sites but it is puzzling me!

HT4539 I don't know why all these charges are accruing on my iPad i have like 250.00 charged and I have no reason for this to occur! Can you tell me what was purchased or what caused these charges!

I don't know why all these charges are occurring! Can you please tell me what is costing me so much money?

iTunes Store & Mac App Store: Seeing your purchase history and ...

Seriously slow speed, not what was promised

i have been reading thru the other threads. I will re-iterate the point which has not been answered, why does this have to go thru' a forum instead of a proper help desk?
I changed yesterday to BT broadband. When I ordered it, I made the point that both of us rely on internet for our work and so I asked the sales person if there would be any disruption to internet service. I was told there would be NO disruption. Unfortunately, that is not true. I keep reading about waiting 10 days, but i was not told that would be 10 days of incredibly slow service. Why would this be the case when the house/phone line previously served broadband perfectly well?
Just wandering, we have always turned everything off overnight, would that make a difference? Does the Hub have to stay on 24/7?
email etc is working with a little patience, but cannot download any video clips, doesn't cope with even a 2 minute youtube. very annoying and disruptive. thanks

welcome to the forum
there is a proper CS help 08001114567
there is a 10 day training period while the equipment at the exchange tries to find the best stable connection for your line. during this period you should leave the router connected 24/7 with no manual resets. however the router may restart (often) during the training period.
after the training period is complete then you can switch the router off at night, many do, but it is not recommended by BT. to many resets/disconnections in a short space of time will have a bad affect on your speed and profile
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

I just downloaded Awesome Weather Clock and it is not what was represented, any way of getting refund?

I have wasted a lot more than the $1.99 to buy the Awesome Weather Clock app but I do not like getting scammed. This app does not do anything that is claimed and all support is in Chinese. Any suggestions on, is there any way of getting a refund? Is there a way of warning others not to download? this app should be pulled as soon as possible. Any help would be appreciated.

If it's not working as described then usy the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and use the 'Report a Problem' link.
You should also be able to write a review (from http://support.apple.com/kb/HT3928) :
Locate the item that you would like to write a review for.
Click "Write a Review" in the Customer Reviews section.
Enter your sign in information when prompted.
Select a star rating.
Enter a title for your review.
Write your review in the Review box.
Click the Submit button.

I tried to purchase music at iTunes with the iTunes card I was given. I was able to redeem the amount and it shows on my apple Id I have $25 but it does not pay my purchase it will still go to my credit card and bill it. It did not give an option.

I tried to purchase music at iTunes with the iTunes card I was given. I was able to redeem the amount and it shows on my apple Id I have $25 but it does not pay my purchase it will still go to my credit card and bill it. It did not give an option.

If you were instructed to call them, then that's what you should do. They will probably need to verify your identity before helping you with the security question.

HT3702 My bank was charge me the following amount of USD 1. But i do not have any purchase of USD1. Please check and refund.

My bank was charged me the following amount of USD 1. But i do not have any purchase of USD1. Please check and refund.

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
The HT3702 page that you posted from tells you what it is :
As with many other merchants, the iTunes Store and Mac App Store places an authorization hold on your payment card account for the approximate amount of any purchase you make. If you update your billing information, the iTunes Store or Mac App Store will place an authorization hold on your payment card account, usually in the amount of 1 USD or the local currency equivalent, to verify your account information.
Authorization holds are removed by your financial institution shortly after your purchase clears. The time it takes to remove authorization requests varies by financial institution.

Memory amount not what was purchased.

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