Message Transmission Failure
Problem Description: When a PO is created and released output message is created. More often then not it is message status is green which indicates successful transmission of message. However this green status only means successful transmission to Fax server (In case of fax output). But if it fails to send fax to vendor after multiple redails this is not communicated back to the buyer.
Failure notices are being communicated to SAP and can be seen in BASIS. But this is not further communicated to the buyer.
My question: Is there any standard configuration which will communicate this failure to the buyer? Or a custom program has to be written by a developer for this communication? Is there any other solution to this which can be used?
Communication that I'm talking of would be an email to buyer in SAP inbox.
Message was edited by:
Bhaveshkumar Mistry
Hi,
there is no standard SAP method of monitoring this.
The system assumes that the send was successful and it is the Fax software that should be issuing warnings when a send fails, not SAP
This is a bit outside my experience but I am pretty sure that you have to rely on error logs etc. from the fax transmission software, there is no standard link back to SAP to transmit a warning email.
Steve B
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