MG3100 Cannon Printer, after changing the black prints misallied, and I have manually aligned??

After changing the black ink cartridge on my Cannon MG3100, when I print word and from the internet the prints are all misaligned and I have manually done the print head alignment, print alignment values, cleaned the nozzles, cleaned elements and clenaed the roller. I even brought the ink cartridge back to Staples thinking it was defective, but it still will not print correctly, does anyone have any answers please? Thank you! DD

Hi DD,
If you have replaced the ink cartridge with a Canon genuine ink cartridge and have already performed both automatic and manual print head alignments as well as cleanings and are still experiencing alignment issues, the printer will require servicing. Please Contact Us for your servicing options.
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