Mobile Device List updates

Hi
With all the Heartbleed troubles of lately, we're trying to block Android devices which are still vulnerable using the Active Sync Device Acces rules in Exchange 2010.
However, the list of devices (family, type) seems incomplete. With new devices being released almost weekly these days, I was wondering how this list is kept up to date ? Is there a procedure to get more/newer devices in this list to choose from ? Or does
it get updated in the regular Roll-up or SP's for Exchange 2010.
Greetings
Richard

You will need to run the script to get the list of all ActiveSync Device and from thee you can figure out the new devices.
check this out
http://port25guy.com/2013/03/25/how-to-get-a-report-of-active-sync-devices-in-exchange-2010exchange-2013/
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Similar Messages

How do I get my mobile devices to update my itune tunes?

How do I get my mobile devices to update my itune tunes with the cloud?

Can you explain more about what you are trying to do? I'm not sure what you mean when you say you want to update your iTunes music with the cloud.

Event ID 4 while attempting to access Mobile Devices list in ECP/OWA

Hi Community!
We just recently setup an Exchange 2013 (CU6) environment migrating away from Exchange 2010. Our 2013 environment has 1 Mailbox server and 1 Client Access Server. Everything appears to be functioning correctly between 2010 & 2013, except
when attempting to access the Mobile Device list from a user account within Exchange Admin Center in 2013. We receive an error 400 Outlook Web App Options and Event ID 4 on the Mailbox Server.
Thank you to anyone who can shed some light on this issue.
Log Name:      Application
Source:        MSExchange Control Panel
Date:          11/18/2014 9:35:22 AM
Event ID:      4
Task Category: General
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      MBX SERVER NAME
Description:
Current user: '<user account>'
Request for URL 'https://MBX_SERVER_FQDN:444/ecp/Troubleshooting/ViewMobileDevice.aspx?pwmcid=3&ReturnObjectType=2&id=c61656ad-4b38-40f8-a56b-34a39faf84e9(https://CAS_SERVER_FQDN/ecp/Troubleshooting/ViewMobileDevice.aspx?pwmcid=3&ReturnObjectType=2&id=c61656ad-4b38-40f8-a56b-34a39faf84e9)'
failed with the following error:
System.Web.HttpUnhandledException (0x80004005): Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> Microsoft.Exchange.Management.ControlPanel.CannotAccessOptionsWithBEParamOrCookieException: There was a problem opening Options in Outlook
Web App. Please click Sign out below, then sign in to Options in Outlook Web App again. If that doesn't work, sign out, delete browser cookies, and sign in again.
   at Microsoft.Exchange.Management.ControlPanel.HttpContextExtensions.ThrowIfViewOptionsWithBEParam(HttpContext context, FeatureSet featureSet)
   at Microsoft.Exchange.Management.ControlPanel.EcpContentPage.OnLoad(EventArgs e)
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
   at System.Web.UI.Page.HandleError(Exception e)
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
   at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
   at System.Web.UI.Page.ProcessRequest()
   at System.Web.UI.Page.ProcessRequest(HttpContext context)
   at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
   at System.Web.UI.Page.HandleError(Exception e)
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
   at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
   at System.Web.UI.Page.ProcessRequest()
   at System.Web.UI.Page.ProcessRequest(HttpContext context)
   at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
Microsoft.Exchange.Management.ControlPanel.CannotAccessOptionsWithBEParamOrCookieException: There was a problem opening Options in Outlook Web App. Please click Sign out below, then sign in to Options in Outlook Web App again. If that doesn't work, sign out,
delete browser cookies, and sign in again.
   at Microsoft.Exchange.Management.ControlPanel.HttpContextExtensions.ThrowIfViewOptionsWithBEParam(HttpContext context, FeatureSet featureSet)
   at Microsoft.Exchange.Management.ControlPanel.EcpContentPage.OnLoad(EventArgs e)
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
   at Microsoft.Exchange.Management.ControlPanel.HttpContextExtensions.ThrowIfViewOptionsWithBEParam(HttpContext context, FeatureSet featureSet)
   at Microsoft.Exchange.Management.ControlPanel.EcpContentPage.OnLoad(EventArgs e)
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
Flight info: Features:[[Global.DistributedKeyManagement, False],[Global.GlobalCriminalCompliance, False],[Global.MultiTenancy, False],[Global.WindowsLiveID, False],[Eac.AllowMailboxArchiveOnlyMigration, True],[Eac.AllowRemoteOnboardingMovesOnly, False],[Eac.BulkPermissionAddRemove,
True],[Eac.CmdletLogging, True],[Eac.CrossPremiseMigration, False],[Eac.DiscoveryDocIdHint, False],[Eac.DiscoveryPFSearch, False],[Eac.DiscoverySearchStats, False],[Eac.DlpFingerprint, False],[Eac.EACClientAccessRulesEnabled, False],[Eac.GeminiShell, False],[Eac.ManageMailboxAuditing,
False],[Eac.ModernGroups, False],[Eac.Office365DIcon, False],[Eac.RemoteDomain, False],[Eac.UCCAuditReports, False],[Eac.UCCPermissions, False],[Eac.UnifiedComplianceCenter, False],[Eac.UnifiedPolicy, False],[Eac.UnlistedServices, False],], Flights:[],
Constraints:[[LOC, EN-US],[MACHINE, <MBX SERVER NAME>],[MODE, ENTERPRISE],[PROCESS, W3WP],[USER, <USERNAME>@],], IsGlobalSnapshot: False
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="MSExchange Control Panel" />
    <EventID Qualifiers="49152">4</EventID>
    <Level>2</Level>
    <Task>1</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-11-18T17:35:22.000000000Z" />
    <EventRecordID>118746</EventRecordID>
    <Channel>Application</Channel>
    <Computer>MBX SERVER NAME</Computer>
    <Security />
</System>
<EventData>
    <Data>pacific-logistics.com/PLC Business Technology/Ryan Heyman</Data>
    <Data>https://MBX_SERVER_NAME:444/ecp/Troubleshooting/ViewMobileDevice.aspx?pwmcid=3&ReturnObjectType=2&id=c61656ad-4b38-40f8-a56b-34a39faf84e9(https://CAS_SERVER_NAME/ecp/Troubleshooting/ViewMobileDevice.aspx?pwmcid=3&ReturnObjectType=2&id=c61656ad-4b38-40f8-a56b-34a39faf84e9)</Data>
    <Data>System.Web.HttpUnhandledException (0x80004005): Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> Microsoft.Exchange.Management.ControlPanel.CannotAccessOptionsWithBEParamOrCookieException: There was
a problem opening Options in Outlook Web App. Please click Sign out below, then sign in to Options in Outlook Web App again. If that doesn't work, sign out, delete browser cookies, and sign in again.
   at Microsoft.Exchange.Management.ControlPanel.HttpContextExtensions.ThrowIfViewOptionsWithBEParam(HttpContext context, FeatureSet featureSet)
   at Microsoft.Exchange.Management.ControlPanel.EcpContentPage.OnLoad(EventArgs e)
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
   at System.Web.UI.Page.HandleError(Exception e)
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
   at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
   at System.Web.UI.Page.ProcessRequest()
   at System.Web.UI.Page.ProcessRequest(HttpContext context)
   at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
   at System.Web.UI.Page.HandleError(Exception e)
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
   at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
   at System.Web.UI.Page.ProcessRequest()
   at System.Web.UI.Page.ProcessRequest(HttpContext context)
   at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
Microsoft.Exchange.Management.ControlPanel.CannotAccessOptionsWithBEParamOrCookieException: There was a problem opening Options in Outlook Web App. Please click Sign out below, then sign in to Options in Outlook Web App again. If that doesn't work, sign out,
delete browser cookies, and sign in again.
   at Microsoft.Exchange.Management.ControlPanel.HttpContextExtensions.ThrowIfViewOptionsWithBEParam(HttpContext context, FeatureSet featureSet)
   at Microsoft.Exchange.Management.ControlPanel.EcpContentPage.OnLoad(EventArgs e)
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
   at Microsoft.Exchange.Management.ControlPanel.HttpContextExtensions.ThrowIfViewOptionsWithBEParam(HttpContext context, FeatureSet featureSet)
   at Microsoft.Exchange.Management.ControlPanel.EcpContentPage.OnLoad(EventArgs e)
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
</Data>
    <Data>Features:[[Global.DistributedKeyManagement, False],[Global.GlobalCriminalCompliance, False],[Global.MultiTenancy, False],[Global.WindowsLiveID, False],[Eac.AllowMailboxArchiveOnlyMigration, True],[Eac.AllowRemoteOnboardingMovesOnly,
False],[Eac.BulkPermissionAddRemove, True],[Eac.CmdletLogging, True],[Eac.CrossPremiseMigration, False],[Eac.DiscoveryDocIdHint, False],[Eac.DiscoveryPFSearch, False],[Eac.DiscoverySearchStats, False],[Eac.DlpFingerprint, False],[Eac.EACClientAccessRulesEnabled,
False],[Eac.GeminiShell, False],[Eac.ManageMailboxAuditing, False],[Eac.ModernGroups, False],[Eac.Office365DIcon, False],[Eac.RemoteDomain, False],[Eac.UCCAuditReports, False],[Eac.UCCPermissions, False],[Eac.UnifiedComplianceCenter, False],[Eac.UnifiedPolicy,
False],[Eac.UnlistedServices, False],], Flights:[], Constraints:[[LOC, EN-US],[MACHINE, <MBX SERVER NAME>],[MODE, ENTERPRISE],[PROCESS, W3WP],[USER, <USERNAME>@],], IsGlobalSnapshot: False</Data>
    <Data>ActivityId: </Data>
</EventData>
</Event>

Hi,
RBAC roles were not fully Installed during installation or it failed during PrepareAD
Please follow these steps to solve this issue.
Launch the Windows PowerShell
Run
Add-PSSnapin Microsoft.*
Run the command “Install-CannedRBACRoles” cmdlet to install the out-of-the-box RBAC roles.
Run the command “Install-CannedRBACRoleAssignments”
Best Regards.

EA6900 Device List - Update cycle time frame?

I have owned EA6900 router for 2 weeks. Works great. Using the device list feature to see which devices are online and which are not.
See devices that are no longer on my network as "online". How can this be?
When does the router ping the network for real-time device status?
I am using the Device Monitr app and it just mimics what the firmware shows.
How do I make the device list real-time or re-ping every 15 minutes at a minimum?
Thanks

What I discovered is that the Linksys Smart WiFi page is getting some time to refresh the device list.There is nothing on the page also that we can change to refresh it. However, this will not affect your internet connection. What we can try is to reboot the router on the Linksys Smart WiFi page or just manually do it.

Itunes 11.1 will not load apple mobile device

Hi
I downloaded i tunes 11.1 yessterday after upgrading my devices to iOS7.
Initially 11.1 would not load stating errors were causing a rollback.
I managed to get 11.1 loaded but now, no devices are recognised.
I have uninstalled and reinstalled itunes 11.1 but no joy as after checking, I no no longer have Apple Mobile device listed anywhere in the common files.
I have tried to download and install each individual part of the itunes package which is okay until i try to install just the Apple Mobile device part whereby again, it just loads then rolls back stating errors.
I have run registry cleaners after this and again tried re installing...nothing.
It seems after looking here that i may need the Mobile device driver but, I cant seem to find, let alone be able to load it on my laptop...
Has anyone got any ideas please, as after three hours of trying, its starting to get just a little annoying now??
Thanks in advance

Hi
thanks but, this is for a Mac system and i have Windows 8.
I have already tried deletng everything which is by Apple from the pc and reinstalled i tunes....
Unfortunately, its still the same
hence, its getting annoying ....

After updating to iTunes 12 the Apple Mobile Device USB Driver is not listed, I use Windows 8.1, how can i solve this?

After I updates ITunes to the latest version (12), ITunes wont find my iphone and Ipad anymore, after searching I found that the Apple Mobile Device USB Driver is not listed anymore, on the support website of Apple it doesnt explain how to solve this,.
I use Windows 8.1 and so now also ITunes 12, both my Iphone 4S and Ipad Air have the latest IOS version.
I hope anybody can tell me how to solve this that the Apple Mobile Device USB Driver is back, thank you

Found a possible solution for me.
While the phone was plugged into my computer and iTunes is CLOSED.
1. I went to Services in Windows.
2. I selected Apple Mobile Device and right clicked and selected "Stop".
3. Then I right-clicked again and selected "Start".
4. Then I went to Device Manager and right clicked my iPhone with the yellow alert icon and selected "Uninstall". You will get a warning about uninstalling the device. Click OK.
5. At the top of Device Manager I clicked the Action menu and selected "Scan for Hardware Changes".
This re-installed the iPhone and everything started working again.

HT1926 Routine update of iTunes failed. Eventually had to uninstall and reinstall iTunes x2. Installation failed with message 'Service Apple Mobile Device failed to start. Verify that you have sufficient privileges to start system services.

Hi,
When I tried to install iTunes update this failed, then tried to uninstall and reinstall itunes twice. Failed again. Could not open iTunes. I use an HP PC. Even tried to disable Macafee firewall, still itunes failed to install. Please help!!

Followed these instructions with a few changes. (Windows 7 x64)
Uninstalled programs in the following order:
- Itunes
- Apple Application Support
- Apple Software Update
- Bonjour
- Apple Mobile Device Support (uninstall failed due to Apple Mobile Device failure)***
- Restarted System
- Redownloaded Itunes from website.
- Run installer as Administratot
- Succefully installed
***To uninstall Apple Mobile Device Support
- Right clicked on Apple Mobile Device Support, Clicked Charge (second option), Repair, Next (failed to repari)
- Right clicked the Apple Mobile Device Support in the Programs and Features window and clicked Repair (third option in drop down list). (repaired successfully)
- Uninstall successful after the repair.
Below is a guess at a quicker solution:
Looking at the uninstalls, it may be worth trying to repair the Apple Mobile Device Support through the Program and Features window before trying to uninstall everything. It may be a faster fix for the freezing service. After the repair is successful the itunes update may work.
Hope this helps.

Hi was told that there was an update for itunes yesterday, when to update and this kept failing, was prompted to uninstall itunes and reinstall this continues to fail message coming up says Apple Mobile device failed to start insufficient previlieges

Hi yesterday I was prompted to a update to itunes this I tried to do without success failing a number of times. After this I was prompted to unistall itunes and re install this now continues to fail with a message error something like Apple Mobile Devices Failed to start not enough previlieges. Please help is this a Apple issue Iv'e never had any problems before.

I had this same problem this morning. When I tried to run ITunes after the failed upgrade I got a "msvcr80.dll is missing" driver error.
Following the instructions in step 1 of this link:
http://pcsupport.about.com/od/findbyerrormessage/a/msvcr80-dll-not-found-missing -error.htm
got the latest version of ITunes up and running for me.
The only thing that didn't quite work like the instructions said was I couldn't get the Apple Mobile Device Support to uninstall. The uninstall ran and said it was successful, but it was never removed from my list of installed programs. Even w/ that, the full re-install fixed the issue.

HT1923 iTunes on my Windows Vista has failed to update over several weeks. Attempting uninstal/reinstall according to iTunes support page. Will not uninstall 'Apple Mobile Device Support' - goes to 99% then progress bar unwinds completely. Tried rebooting

iTunes on my Windows Vista has failed to update over several weeks. Audio will not play out. Attempting uninstal/reinstall according to iTunes support page. Will not uninstall 'Apple Mobile Device Support' - goes to 99% then progress bar unwinds completely. Tried rebooting. Any clues??

Hey petanque1,
Thanks for the question. I understand that you are experiencing issues installing iTunes for Windows. The following article outlines the error message you are receiving and a potential resolution:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Some Windows customers may experience installation issues while trying to install or open iTunes 11.1.4.
Symptoms may include:
"The program can't start because MSVCR80.dll is missing from your computer"
"iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows Error 126)”
"Runtime Error: R6034 - An application has made an attempt to load the C runtime library incorrectly"
"Entry point not found: videoTracks@QTMovie@@QBE?AV?$Vector@V?$RefPtr@VQTTrack@@@***@@$0A@VCrashOnOverf low@@***@@XZ could not be located in the dynamic link library C:\Program Files(x86)\Common Files\Apple\Apple Application Support\WebKit.dll”
Resolution
Follow these steps to resolve the issue:
Check for .dll files
1. Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
2. If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
3. Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
1. Uninstall iTunes and all of its related components.
2. Reboot your computer. If you can't uninstall a piece of Apple software, try using theMicrosoft Program Install and Uninstall Utility.
3. Re-download and reinstall iTunes 11.1.4.
Thanks,
Matt M.

HT1926 Having Trouble Updating to iTunes 11 getting error Apple Mobile Device faiil to start

Can't get iTunes 11 to install. I keep getting an Apple Mobile Device Failed to start error

The frequently suggested repair steps listed in comments athttp://support.apple.com/kb/HT1923 and http://support.apple.com/kb/HT1926 did not work for me yesterday when I attempted for an entire day to fix this commonly reported problem with the newest iTunes update. I now realize that I overlooked one step listed in http://support.apple.com/kb/HT1923.
My computer has a Windows 64 bit operating system. I should have paid attention to this instruction:
"If you have a 64-bit version of Windows, you'll need to confirm that the following folders have been removed:
C:\Program Files (x86)\Bonjour
C:\Program Files (x86)\Common Files\Apple\
C:\Program Files (x86)\iTunes\
C:\Program Files (x86)\iPod\ "
Tonight, I removed those previous version files from the Program Files (x86) directory and executed the rest of the steps listed. Success resulted. If you are struggling like I did to install the iTunes newest update on a Windows 64 bit operating system, you might benefit to recheck that you followed the instruction listed above.

After trying to install last update my itunes now doesn't work- have tried reinstalling and it gets struck saying mobile device not responding. Itunes says unable to successfully install itunes.

After a message on my computer to install an update a few days ago- I now can't open Itunes and have a message saying a module isn't working and I need to re install Itunes. However when I try to reinstall Itunes I keep getting an error message saying mobile device not working and then a message saying unable to install itunes. Any clues- Is apple stuffing up agian or is my computer mis behaving?

Try a more recent version of my advice. The "for older video cards version" may work when the default version doesn't.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

Update failed and now system won't work. Itunes update. Running Windows 7-64 Apple Mobile Device failed to start. Asks if I have priviledges

System was running fine until the update

Hello jackhennessy,
Thank you for the details of the issue you are experiencing with installing the latest iTunes update. I recommend following the steps below as an administrator:
Resolution
Follow these steps to resolve the issue:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
When you get to the step to uninstall iTunes, it is important to uninstall iTunes and the related components in the order listed in the link for that step. You can find the full article here:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
I recommend the following article if you continue to receive an error:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
Thank you for using Apple Support Communities.
Best,
Sheila M.

Hello after updating to the new iTunes i got a box saying that i needed a new version of Apple Mobile Device Support and ihat i should uninstall iTunes and Apple Mobile Device Support then install iTunes again. I have been unable to uninstall itunes

Hello- after updating to the new iTunes i got a box saying that i needed a new version of Apple Mobile Device Support and ihat i should uninstall iTunes and Apple Mobile Device Support then install iTunes again. Problem is I have been unable to uninstall itunes, can't find the installation files .msi. I'm using Windows XP.
Help!

Problem is I have been unable to uninstall itunes, can't find the installation files .msi.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Vista update bug - Apple mobile device driver (recovery mode) fix.

I just wanted to post this quickly to help any others who had this issue with Vista on the 1.1.3 update.
During the upgrade the phone will be placed into recovery mode, vista does not have the drivers installed by default - (the bug in this case is vista will not be able to locate the drivers and not only will fail the update but "brick" in a sense due to it's inability to locate them and leave you in recovery mode and not sync to iTunes).
It's real easy to fix:
1. Dissconnect your iPhone.
2. Reboot & reconnect the phone.
3. Select "Install Drivers Later".
4. Open the Start menu > (Right click) My Computer > Select Properties.
5. Select "Device Manager" from the top left pane.
6. The phone will be listed under "Other devices" as [Apple Mobile Device].
7. Right click it and select update drivers - Select "Browse my computer..."
8. Navigate to c:\\Program Files\Common Files\Apple\Mobile Device Support
9. Click okay - Watch it install - Backup & Update with iTune - Chill out.

I have this same problem with 1.1.3, and followed your instructions. In device manager I find Apple Mobile Device under 'USB controllers' - no 'Other Devices' heading shows. When I follow steps 7 + 8 to update the driver, I get to the Apple Mobile Device folder and click, but then get the message 'drivers not found', and the device then disappears from the device manager panel. Any further tips. I'm definitely finding it difficult to chill at the moment. Thanks

I have problem since I install update this morning. They said to me APPLE MOBILE DEVICE FAILED

This morning I have a demand to accept an update for Itune.
I accept and I receive an error message. Apple mobile Device failed.
Since I dont have access of my itunes

Hello Plume 295101,
Thank you for the details of the issue you are experiencing with installing the latest iTunes update. I recommend following the steps below:
Resolution
Follow these steps to resolve the issue:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
When you get to the step to uninstall iTunes, it is important to uninstall iTunes and the related components in the order listed in the link for that step.
You can find the full article here:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
I recommend the following article if you continue to receive an error:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
Thank you for using Apple Support Communities.
Best,
Sheila M.

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