Modem-on-hold questions

Hi all,
Is there a way to get modem-on-hold without a v92 ISP (dial-up)? Dial-up is my only option, and there is only one phone line available.
If using Netzero, is their software necessary to actually connect to the internet, or is it just a bunch of after-you're-connected homepage stuff? Why can't their phone numbers simply be entered into the Internet Preferences Setup? I just need the connection, not their email, etc.
Has anyone been happy with modem-on-hold in Tiger? Seems it works intermitently at best.
Thanks for any help. This will be on a new eMac with built-in v92 modem. (More questions as I get prepared to set up Dad's eMac. I asked these over on the Tiger forums, but no response -- there's so much activity there the question is already way down on the second page after less than a day!). And since the questions really aren't eMac-specific, I thought I'd bounce them around here.)
Thanks!
Tina

Thanks for the lead, Bill. As it turns out, at least from what I can find out from other sites offering that device, it requires not only call waiting but Caller ID as well. Dad can not get Caller ID where he lives (he's not really in the boondocks, not even "way out in the country", but he is on a road on the outskirts of a small city ... I thought California had EVERY technology available to every citizen).
Looks like I'll just have to wait until I get there and see how Tiger's built-in modem-on-hold works. I don't imagine Dad will be on the internet all that much anyway (unless the eMac woos him ...)
Thanks again for tracking down the Emerson.

Similar Messages

Airport Extreme , Router, Modem set up question: Extreme now flashing yello

Trying to help a disabled friend and my thinking is stuck
Friend has new Macbook, using it wirelessly. Setup which was fine until this week: Older cable modem needs a Wireless Router piggybacked onto it to accommodate wireless. Modem connected to Cable Ethernet hooks the router to the Modem. AirportE Extreme connected via Ethernet cable to the Router. Until this week, Airport showed the solid normal green. The disabled man " did something on his computer" - he cannot recall what he did - may have been a firmware upgrade message- and lost connectivity.
Last night I re-establshed connectivity but the Airport now flashes yellow and Airport Utility cannot find the Airport.
Despite that , the man has internet connection, Network Preference shows Green radio buttons for Internet and the Airport signal thingee in the menu bar shows all bars black.
My puzzle:
1) the Extreme flahing yellow and cannot be found
2) The network which is active, named Router is NOT the network which was active ( I set up things up initially months ago, have notes which indicate we had a different network operative in past)
3) I cannot use Manual set up.. that option remains grayed out
4) I tried to reset Airport Extreme to factory settings, but Holding a pen tip in the reset button for well over a minute did not seem to reset anything.
With all this, the man has internet connectivity! I saw it, tested it (went to website that could not have been in the cache, sent myself an email.. connections are patent but I do not know how.
Is it possible the gentleman's attempt to do the firmware update scrambled the Airport extreme?
Any thoughts what I might try?
I also asked the gentleman to call the ISP about an updated cable modem so we don't need to piggy back the linksys router to get wireless.

Directly connect a computer to one of the Extreme's LAN ports and open AirPort Utility. Does this allow AirPort Utility to find the Extreme?

Office 365 Litigation Hold Questions

Our organization is going to Office 365 from Google Apps, and we were trying to figure out the best way to approach legal holds. First of all, I have heard two rumors that I couldn't find a specific answer for.
First, Is litigation hold being deprecated? I have seen claims from other users online saying that they receive this prompt, but we never received such a prompt and it seems to work fine.
Second, we also heard through a random vendor that license agreements only allow 15% of users in an organization to be on Litigation holds. I could not find an account of this anywhere online, either...wasn't sure if this is true.
If the two above criteria are true, what we want to do is have ALL users on our domain to have their email held for 1 year, regardless of if they delete it. Is the Litigation hold the proper option for this, or should we use In-Place
hold or Journaling? Litigation hold seems to work well for us so far (we are in trials with about 20 users), but I wasn't sure if the above claims were valid.

Hi,
You might want to take a look at this blog post from The Exchange Team Blog:
http://blogs.technet.com/b/exchange/archive/2013/12/11/litigation-hold-and-in-place-hold-in-exchange-2013-and-exchange-online.aspx
"In Exchange 2013 and the new Exchange Online, we introduced In-Place Hold, which allows more flexibility in preserving your data. "
But you still can use the Litigation Hold in Exchange 2013 and Exchange Online.
"Litigation Hold isn't going away: Since the release of Exchange 2013 and the new Exchange Online, we've received a lot of questions and feedback from you about whether Litigation Hold
will be removed. We want to clarify that we do not plan to remove Litigation Hold from Exchange Online or Exchange 2013."
The "litigation hold is a deprecated feature" alert has been removed.
"We've removed the alert from Exchange Online and in Exchange
2013 SP1. We've also removed the recommendation from Exchange Online and Exchange 2013 documentation."
Also, this forum focuses on questions and feedback for Microsoft Office client. There is not so much about the Plan/Hosted/Cloud aspects of Office 365. I would suggest you to post in the forum of
Office 365 Community, where you can get more experienced responses:
http://community.office365.com/en-us/f/default.aspx
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Modem and Airport question....

Hi!
Everyone know Macbook have airport...
So i have a modem ethernet Netgrear.
I don' t want to buy a router because i don' t want 2 wireless hotspots (my macbook is already a wireless hotspot thanks airport)
Is there a way to find a kind of ethernet wireless key (so i can connect ONLY my macbook to my modem wireless) and connect all pcs and macbook in my house to my mac using my airport?
Thanks in advance...

Alberto Ravasio wrote:
But if you feel comfortable with your decision, you already have everythig you need.
Plug the ethernet cord from your ethernet modem into MacBook's ethernet port.
That sort of defeats the original idea that the MacBook could be moved around like a mobile HotSpot.
In any case it does sound like the original poster is overthinking this. Wireless routers are extremely cheap these days (I paid US$50 for a D-Link 802.11n wireless router), and keeping a MacBook always active (no sleep or shutdown) to serve as a wireless HotSpot is a new idea to me.
I don't know of anything that would plug into an ethernet port as a "dongle" like a "USB key". Like I said, I don't know if there would be power. Even cable/DSL modems with USB ports usually have the "B" connector. I haven't heard of any type of dongle that plugs into a USB B port - and it wouldn't be powered anyways.

6120c Car holder question

I have a the nokia CK-7W car kit with a wired holder for my 6230i, I am looking at getting the 6120c phone, and wondered if you could get a wired holder for it, as I like the phone to be charged when I am in the car.
If I cant get a holder will this phone work with the blue tooth option of the CK-7W car kit??
Any help would be appreciated.
Many thnkas

There is no hard wired cradle available for this phone but it should work ok via bluetooth connection.
Danny b
Nokia Accredited Installer
If my answers help you, give me a Kudos. Its like a pat on the back.

More on the modem on hold issue

I'm having a little trouble wrapping my mind around this.
I have a script that involves AppleOnHoldModem.app
If certain conditions occur while the script it running, that app is most likely generating information which I'd like to capture, I would guess by providing a value for a variable identified by the app. For example, the app might provide a name associated with the variable "Caller_" If that's a possibility, the problem is that I don't really know how the variable(s) are identified ("Caller_" is just a guess).
I think my question is this: Is there any way of identifying or listing all the variables that are related to the application? (This may be a totally absurd question, but I'm not sure.)

I think this definitely needs some clarification as to what I'm actually trying to do.
I'm running a background script that polls "state of status" of Internet Connect.app. It is known that state of status "12" signifies the occurrence of an incoming phone call while connected. So if a "12" occurs, I get the date and time at that moment (which works fine) and then go looking for the caller id info (name and phone number) of the caller.
I suspect that the caller id info becomes the value of a variable in the AppleModemOnHold.app (AMOH.app). Hence, when a "12" occurs, my background script does this:
tell application "AppleModemOnHold"
try
get CallerID
on error
beep
end try
If the result were to be the name and phone number of the caller, then I'd be all set.
But the problem is that "CallerID" is just a guess as to the variable's name; I've strung together about a dozen "educated guesses," all of them unsuccessful. This means that either a) my idea of how the AMOH.app relates to this is all wrong, or b) I simply have yet to guess the variable name correctly.
That's behind my interest in identifying by name all variables associated with AMOH.app.
Clearer? Probably clear as mud, huh?
Message was edited by: Noaks

Please help with credit card hold question

I just recently made my own apple id and i would like to know if apps i download will show up, by name, on the credit card hold. I want to download a free app without my parents knowing. My email is associated with the id. Please help.

cherryqueen2 wrote:
i had the same problem asked my company they had no answer so now what??
No answer, what nothing at all? Surely they confirmed that you have the correct number or if it was not, they offered to supply you with a replacement card, with new security code.
And if you have confirmed with your credit card company that the number you are using is correct, but iTunes doesn't recognise it, I'd say that was down to the credit card company and iTunes to sort it out, not you.
It's immaterial that you were purchsing free app, you still need a valid credit card.
Phil

HT3702 Payment card authorization hold question

Well I bought my first app from apple app store and its on a authorization hold. The first one is of $1 and the other one is of $1.99 which is the price of the app both are on authorization hold. Did anything like this happen to u guys? Its really freaking me out.

This is normal procedure for the iTunes and App Stores. The $1 preauthorization hold is just to see if your billing information is correct your account is active and is not a zero balance. The $1.99 is the price of the app. also normal. Apple needs to pay the developer of the App in the case of paid apps. They are just collecting the funds to pay the developer what they are owed and what you agreed to pay by purchasing the app on the App Store. The $1 preauth will fall off and you won't be charged that amount. It's just a hold. you might want to check out
http://support.apple.com/kb/HT3702 which ironically is in your title... take another read of that article.
Hope this helps!

Music on hold question

I want to put my own files to the music on hold of my company. What are the all the steps to follow?. I use call manger 4.1.

You only need to add the music file to the server. For adding a Music on Hold audio source you need a music file
with good quality. MP3 or WAV are the preferred formats. Other
formats can cause some problems. You have to copy this file in
your callmanager server. Go to directory:
C:\Program Files\Cisco\MOH\DropMOHAudioSourceFilesHere
and paste the music file there. Wait for a couple minutes.
Callmanager will automatically convert this file to the
appropiate format. After that, the music file will disappear
from that directory.
Note: if the music file remains on this directory and it is
not converted, please delete the music file from there, then
restart the services "Cisco MOH Audio Translator" and "Cisco
IP Voice Media Streaming App" in the callmanager server, and
copy again the music file to the "DropMOHAudioSourceFilesHere"
directory.
Now you need to go to CCM Admin > service > media resource >
music on hold audio source. From the left pane, click on
"Add new MOH Audio Source".
-At "MOH Audio Stream Number" select the first number available.
-At "MOH Audio Source File", select the new Music File.
-At "MOH Audio Source Name", enter any name for your Music file.
-Check the "Play continuously (repeat)" checkbox, if desired.
-Check the "Allow Multicasting" checkbox, if desired.
-Click on "Insert".
In order to use this MOH audio source in a specific device pool,
in the callmanager administration you need to go to system > device
pool > click on "find". The different device pools will be displayed.
Click on the appropiate device pool. The "Device Pool Configuration"
page will be displayed. You can select the new music file to be used
as "Network Hold MOH Audio Source" and/or "User Hold MOH Audio Source".
Note that Network Hold MOH is the music that phone users hear while
they are transferred to another phone or while a conference call is
being setup. User Hold MOH is the music that phone users hear when
someone else specifically put them on "hold" status.
So you need to scroll down to "Network Hold MOH Audio Source" and/or
"User Hold MOH Audio Source" fields and select the new music file
from the drop-down list.
Click on the "update" button, then click on "reset devices".
If no MOH is played after following that procedure, please try the
following:
In CCM Admin, under SERVICES > Service Parameters > select
the adequate server > Cisco IP Voice Media Streaming App >
Supported MOH Codecs > hold the CRTL key and select each
available codec with the mouse > click on UPDATE. Then restart
the services "Cisco MOH Audio Translator" and "Cisco IP Voice
Media Streaming App". Use the same procedure in all callmanager
servers in the cluster.

Help!! Is my modem possessed?

I have a 1-yr old iMac G5 with an internal modem. I use a dial-up internet connection in a rural area with ancient phone lines. After a storm last week, my modem (I think) seems to have taken on a life of its own and interferes with our phone service (we have only 1 line). Most of the time, if the phone line is connected, we have no dial tone, even if the computer is off. Once I unplug it, dial tone returns. I can usually connect to my ISP, but if I disconnect, I will have no dial tone until I unplug the line. If I disconnect, then try to reconnect, I will get a error message that no dial tone is detected.
Phone company said there was a short in the jack where the computer is plugged in, but I think that was because the computer was actually plugged in at the time. A phone plugged in to that jack will work fine. I had the same problems when I plugged the computer into the test jack outside the house. I feel like we have tried everything and the problem keeps pointing to the modem, but I don't know/understand why. I would really appreciate any help that anyone can give.
iMac G5 Mac OS X (10.4.3)

Hello,
I would suspect that the modem itself is partially damaged. I've seen this with bad modems before. It's possible for a damaged modem to hold the lines (due to a short) even when the computer is off.
Often people will neglect to protect the phone lines leading to their computer, and that is a major potential problem.
As you likely know, you should be using your computer with a high-quality surge protector to prevent power surges from damaging the computer.
But, most people completely overlook the other connections. The simple fact, is that anything connected to your computer can pass a power surge to the computer.
So, if your printer is not on your surge protector, and it is connected to your computer, then a power surge could hit the printer and then travel through the cord to the computer. That surge could then pass through the circuitry in the computer and damage whatever it happens to hit.
The same is true of your telephone line. Your telephone line should also be run through a surge protector before going to your computer. Failure to do that means that you might as well not even provide power protection to your computer.
Basically, anything you have connected to your computer should be connected to a high-quality surge protector. Even phone lines, ethernet lines, and whatever else.
Many high-quality surge-protectors include a jack to connect your phone line through that will provide protection.
I use both a modem and Ethernet / DSL. So, I have both my phone line and my Ethernet cables going through a surge protector before reaching my computer.
I actually have it doubled-up. My phone line is run through a surge protector right at the point it enters the house. Then, from the surge protector, it goes to my phone jacks. So, every phone jack is protected.
Likewise, my DSL line is connected after the surge protector, so it's protected as well.
Then, before each computer, I have a surge protector on the phone and Ethernet jack leading to the computer.
It may sound like a lot of trouble. But, if you leave one point of entry into your computer unprotected, then you could have the entire machine damaged by a surge that enters through that weak spot.
So, protecting it important.
In your case, you sound fortunate to have only had the modem damaged. A surge could have passed through the modem and gotten the rest of the computer.
So, first thing I would do is get your computer and everything else that touches it on a good high-quality surge protector. And, also the phone line.
Since the modem is damaged already, there isn't much you can do about it (it's built-in / non-replaceable).
But, you can restore functionality by purchasing Apple's USB modem. It's about $49.
You could plug that into your USB port and then use it to connect to the Internet. Unfortunately, USB modems sometimes have a less reliable connection to the Internet. But, I think that's your only option at this point.
If you took your computer to the service center to repair the modem, they would just want to replace the entire logic-board. And, that's about $700 (or more). And, it's not warranty related since the damage would have been caused by an electrical storm.
I hope this helps.
Let us know if you have other questions.
P.S., if you'd like, go ahead and click the "Helpful" or "Solved" buttons on any of the posts / replies above if you feel they were helpful or adequately answered your question.

Upgrade to built in V.90 modem

Can the built in V.90 modem in a 802.11g be upgraded to the V.92 modem on hold?

Tekkii, Palm Desktop 6.2.2 is not an "upgrade". It was made for Vista OS computers.
I know of no program for Office files, but there is a free PDF viewer: PalmPDF
Are you running Windows XP on your computer? I'd return ASAP to version 4.2, which IMHO is superiour to 6.2.2!
I'd also suggest you install "NVBackup" on your TX ASAP. Again, found at freewarepalm.com. It will make a perfect copy of your TX to a compressed file on your SD card. Best insurance when doing radical changes to your computer or Palm device!
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

How do I use Time Capsule as a wireless router and turn my current one into modem only

I have a crappy modem/ router and before I purchase a new modem I want to use the modem (no wireless) feature of my router.
Question #1
How do I use my Time Capsule as a router?
Question #2
If I do this will I still be able to wirelessly back up to my Time Capsule?
Question #3
How do I turn off (wireless) or the router function of my modem/ router?
Question #4
I then want to connect all my wireless devices to my Time Capsule making that
the main WIFi in my house. I am assuming this is possible it is I just dont know how to go about doing this myslef without guidance, and the Airport Installer is confusing to me.
Thanks!

Question #1
How do I use my Time Capsule as a router?
Connect an Ethernet cable from one of the LAN <-> ports on your modem/router to the WAN port (circle of dots icon) on the Time Capsule.
Open AirPort Utility and click Continue to follow the guided setup to configure the Time Capsule to "create a wireless network". Select the "Bridge Mode" option when it appears during the setup. (AirPort Utility will normally do this for you)
Question #2
If I do this will I still be able to wirelessly back up to my Time Capsule?
Yes
Question #3
How do I turn off (wireless) or the router function of my modem/ router?
We prefer not to guess at things, but since we do not know the make and model number of your modem/router, and this is an Apple support area, we have little choice.
In general, you would enter the default IP address of the device into your browser to bring up the configuration pages (check your documentatio on the modem/router for this information, or it may be on the back or bottom of the device. An example of a default IP address is something like 192.168.1.254
There will be a wireless settings page that will allow you turn off the wireless function of the device.
If you acquired the modem/router from your service provider, they should be able to tell you how to do this as well, or if you check the manufacturer's website, they will likely have a support area for questions like this.
Question #4
I then want to connect all my wireless devices to my Time Capsule making that
the main WIFi in my house.
You will need to log on to the Time Capsule wireless network from each device and enter the password to connect. Most computers will "remember" the setting so that you do not have to enter the password each time that you connect.

Frustrated trying to set up a wireless network with Bellsouth Fastaccess's Westell Wirespeed modem.

Today, about 6 hours ago in fact, I came home with a Linksys WRT54G wireless router. It took me a while to get a grasp on how to connect it. I had no network port on the back of my PC, as far as I knew, and I had been connecting my Westell Wirespeed modem to my PC via USB for years. In the end I ended up spending an hour digging up the old Ethernet cable that came with the modem, and finally managed to do everything the Router setup program asked of me.
One hour after restarting multiple times, experimenting with different orders of plugging in things, and countless resettings of the Router AND the modem, it finally set up the network. It ran for an hour.
One of my cats ran behind my computer, jarring one of the cords and causing the PC to turn off. It happens twice or thrice a year when they get rowdy. When I jiggle all the plugs back into place and turn on my computer, the connection was dead! Gone! And there was nothing in my Program Files that said "Start Linksys Network" or anything convenient like that. I suppose that would be too easy, right? And my internet didn't work either! So with no other choice, I opened up the installation program again - there was no trace of any sort of folder or application on my PC linked to the router. In fact, as far as I can see, I still have no way to get into ANY sort of router-related application aside from the install CD.
So I stuck that back in there.
I've spent the last three hours grueling over this thing. I connect it all before turning the PC on. Nothing. I disconnect everything and plug it all back in meticulously step by step according to the program. Nothing. The install program always gets through the PC checking, and lets me fill in the PPOE (or whatever) information. As it tries to update the router configuration, though, it tells me one of two things.
1 ) If I have just done a reset of the router, it gets to 99% in the router configuration progress bar before telling me the 'router configuration failed'.
2 ) If I exit the setup program and reopen it, I get a generic "So and so has caused an error in 4746545x48345675 (or some other random number)," and asks me to either Cancel or Debug.
My hands are sore and I'm stressed to the limits. I bought a laptop a week ago for the sole purpose of alleviating the battles my kids have over the only source of internet in the house, but it's just been sitting there. I'm really at the end of my wits. Between the errors that don't tell you what went wrong and the perfectly-connected router that keeps pretending it's not connected, I'm just about ready to return the laptop.

This happened to me when I was setting up the wireless router for a friend. The issue is with the Westall modem. You need to go in and setup the "bridge" option on the westell modem. The link below gives directions or you can call bellsouth dsl support (this is how I learned about it).
http://help.bellsouth.net/bellsouth/asp/contentview.asp?isbrowse=true&sprt_cid=3f993409%2Ddff7%2D422...
Good luck
Solution:
Method 1 - Hard Reset
Restore the modem to default settings by pressing the Reset button on the back of the modem and holding it for 3 seconds. (Bridged mode is the default setting for the Westell).
After the modem regains sync, it is in Bridged mode. Do not attempt to surf into the modem as surfing into the modem will enable the Easy Login page and convert the modem from bridged mode to a PPP mode.
Method 2 – Bridged Mode
Access the Westell interface using http://192.168.1.254 or http://launchmodem.
Click on the Broadband DSL Line button.
Click on the Protocols button
Select the radio button to the left of Option 2 (Bridge)
Click the save button. Once the modem has restarted it is in bridge mode.
ALL STEPS COMPLETE

Apple TV Streaming Video Question?

I don't know where to post this question but seeing ITunes is part of this query I will try here. I have a combination wired/wireless home network. Two laptops, one a IBook G4, and a Dell desktop. The Laptops are wireless while the desktop is wired. I have a Linksys wired/wireless router for this configuration. I have a passing interest in the Apple TV but I have everything related to ITunes on the desktop as that is my primary computer. My wife and daughter use the laptops. None of the computers are configured to communicate with each other. They just have access to the internet via the router and cable modem. My question is this...If I want to stream from the desktop to the Apple TV how would I do it? Is the fact the the router can do wireless enough and it would automatically sync to the Apple TV or do I have to modify my network for sharing? I question whether the two units will see each other without some changes in my network. If so, how do I do that? I thought about getting a USB wireless adapter for the desktop but I don't want to have to keep disconnecting the Ethernet cable every time I go wireless just to stream the video. I also hate to buy an adapter in addition to the Apple TV. Just an added cost. Any thoughts on this.
IBook G4 Mac OS X (10.4.3)

Never mind. I re-posted in the new Apple TV forum.

Broken Modem USB Modem

I'm thinking the modem is going out on my older PowerBook G4. I purchased an Apple USB modem as a replacement. In the list of modems available in System Prefs/Network/Modem, the external USB modem doesn't show up (at least that's what my mom says over the phone). Which modem description should I choose to bypass the internal modem in favor of the new Apple USB modem?
Also, under System Prefs/Network/Network Port Configurations it only has the option of 'Internal modem,' the USB one doesn't show up in that list, is that an issue?
Thanks

http://docs.info.apple.com/article.html?artnum=303262
Apple USB Modem: Frequently asked questions (FAQ)
What Macintosh computers are compatible with the Apple USB modem?
You can use an Apple USB modem with any Mac computer capable of running Mac OS X 10.4.3 or later. You MUST have Mac OS X 10.4.3 or later installed in order to use this modem. If you Macintosh is running an earlier version of Mac OS X 10.4, upgrade your computer's operating system using Apple Downloads or using Automatic Software Update.
Can I use the Apple USB modem if my Macintosh already has an internal modem?
Yes, but you can only use one modem at a time. Make sure you've selected External Modem in the Internet Connect application if you want to use your Apple USB modem instead of your computer's internal modem. The Apple USB modem's preferences can be seen in the Network pane of System Preferences. From the Show menu, select External Modem.
2GHz 17" iMac G5 Mac OS X (10.4.10) 2GB SDRAM

Modem-on-hold questions

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