Moving into a New Build House

Question

Despite booking the House Move Transfer 9 weeks before moving - yes NINE weeks - it has taken another four weeks for me to get an active line. Excuses from BT Retail, have in the main blame BT Openreach (i.e. no cables installed - yes there are!; not enough circuits in the exchange - Duh, there is substantial developments going on in the area, surely not a surprise; then the best of all, after arranging an appointment date, it was brought forward and it seemed impossible to put it back to the original date!!)
Anyway I have now a working phone line, the data usage on my mobile phone has melted, and a broadband connection which is currently running at around 300kB/s - yes that is 300kB/s. The upload speed is well over twice that at around 800kB. We are now well past the three days that BT advise is normal for the speed to get up to an "normal" level. BT Homehub 3 working well, networking the laptops, printer and smartphones well.
The Homehub is plugged into the master socket and I have done a restart, however I guess I will need to be patient, and maybe sometime I might have a usable boardband speed. 

Answer 1

Second time - this time I appear to have a formatting available
"This took a while. The only way I could initially get onto the forum was by using my MobileWifi. Hooked back upto the HomeHub to get the details. Not sure about the formatting of the message, however it is a miracle I have managed to get it it this time."
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
1 days, 02:04:54
Downstream:
4.906 Mbps
Upstream:
1.019 Mbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
Unknown or no mode configured
Latency type:
Fast
Noise margin (Down/Up):
2.8 dB / 5.9 dB
Line attenuation (Down/Up):
48.3 dB / 31.9 dB
Output power (Down/Up):
19.1 dBm / 12.4 dBm
FEC Events (Down/Up):
0 / 0
CRC Events (Down/Up):
5375435 / 43
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
20223596 / 41
Error Seconds (Local/Remote):
93884 / 32
1. Best Effort Test:  -provides background information.
Download  Speed
0.13 Mbps
0 Mbps
4 Mbps
Max Achievable Speed
 Download speedachieved during the test was - 0.13 Mbps
 For your connection, the acceptable range of speeds is 1.2 Mbps-4 Mbps.
 IP Profile for your line is - 4.43 Mbps
2. Upstream Test:  -provides background information.
Upload Speed
0.41 Mbps
0 Mbps
0.83 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.41Mbps
 Additional Information:
 Upstream Rate IP profile on your line is - 0.83 Mbps