Your Adobe ID:SVEN.GEDDA1@MAILBOX.SWIPNET.SE Your Case Number:0213123399 Case Description:Billing issue

I am trying to get an answer to why I persistently get a reminder from your that my Photoshop license is running out despite that I have paid tiiö August and have automatic payment every month till I decide to end it.
I have got lost in your in your pages. They are unstructured and a bloody mess. When I want help about a product that I have already bought I don't to be met by a mass of suggestions to buy something else. I have been working as a managing director, management consultant and a manager in whole my acting life and been been active in more than 40 companies for more than 40 years
Get this message to your managing director. A companies purpose is not to make money. It is to create customer than you make money. PETER DRUCKER.
When I want help I want to speak to someone who speaks Swedish. Not to an english speaking person in India whith an Indian dialect and on a lousy telephone line. I have lived in England and have studied English in many years but how persons many have that experience? Well then can you help to get a stop to all these irritating messages reminding me of that I haven't paid my invoices.
Sven Gedda

I have tried to but I get lost in that BLOODY MESS OF INFORMATION you supply me with I got this message
This email is in response to support case #0213123399 submitted by Sven Gedda.
We haven't heard from you in a while on this case and we would like to know how things are going. If your issue is still unresolved, please let us know so that we can assist you further.
You can do this by visiting the Adobe Support Portal online to view your case history or send us information on your ongoing case. Look for your case number in the "recent activity" section. Should you need to send us additional information, you can do so by opening the case and submitting your update.
If you have difficulties logging in, consult the Adobe ID and Membership FAQ.
If we do not hear from you within 4 days of receiving this notice, we will assume that your issue has been resolved and will close the case.
You will have up to 14 days after the case is closed to reopen it if you have additional concerns.
Thank you,
Adobe Customer Care
But I don't know how to get further. It is not possible to answer the mail I have
received. WHY?`
Sven Gedda

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Your Adobe ID:SVEN.GEDDA1@MAILBOX.SWIPNET.SE Your Case Number:0213123399 Case Description:Billing issue

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