My computer crashed and cannot be recovered. When installing Acrobat on the new computer it says I've activated my serial number too many times, and need to uninstall in order to reinstall on this computer. I cannot uninstall on the old computer

How can I resolve this?

Hi davidm7376952,
Please follow the Still Need Help' contact us option & initiate a chat for help : Contact Customer Care
Regards,
Aadesh

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It sounds like you bought an upgrade from Adobe. How much did you pay? The upgrade is about $80, and the non-upgrade is about $150. If you bought an upgrade version and had no previous version, you would see what you're seeing.
If that is the case and I were you, I'd call Adobe, and arrange for a refund and to order the correct version.
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Invalid Serial Number when installing Acrobat 9 on new PC

Invalid Serial Number when installing Acrobat 9 on new PC

I wonder if this is related to the previous version issue with Acrobat 8 that displayed the same or similar error?
Here is the text from a very old document for Acrobat 8 KB if you want to try it but I don't know if it will work
Error: "You have entered an invalid serial number..." when you try to launch Acrobat 8 Standard on a Dell computer
Issue
When you try to launch Adobe Acrobat 8 Standard on a Dell computer, the program returns the error message, "You have entered an invalid serial number. Please re-install Adobe Acrobat 8 Standard and enter a valid serial number when asked."
Solution
Check the alm_config_files folder for a duplicate AdobeConfig.xml file.
Navigate to the following folder:
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\alm_config_files
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AdobeConfig.xml
AdobeConfig.xml.aiwbf
Delete the AdobeConfig.xml file.
Rename the AdobeConfig.xml.aiwbf to AdobeConfig.xml by deleting the "aiwbf" suffix.
Launch Acrobat 8 Standard.
Additional Information
On some Dell computers, a duplicate AdobeConfig.xml file is created when Acrobat 8 Standard is installed. The AdobeConfig.xml file without the "aiwbf" suffix is written for a volume-license version. The correct AdobeConfig.xml file is given the suffix. When a retail version of Acrobat tries to read the volume-license AdobeConfig.xml file, Acrobat returns the error.

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iOS: Wrong passcode results in red disabled screen
This will tell you how to restore
iTunes: Backing up, updating or restoring iOS software
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ACROBAT XI Standard - keep getting an error message .... serial number provided is valid, cannot find a qualifying product on this computer - I can access XI but would like to resolve this. Thank you

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Trebmera you will want to enter your eligible previous copy of Acrobat's serial number. You can locate your registered serial numbers at http://www.adobe.com/. You can find more information at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

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TS3212 when installing iTunes on my new laptop a message box appears saying some sort of error has occured and i have to uninstall it then reinstall it again and it still won't work what should i do?

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Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, does iTunes launch properly now?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

Hi, I just installed CS6 master collection from order history and when I try to enter Serial Number it tells me that: Serial number you provided is valid, but qualifying product can not be found on this computer. Then it gives me options under drop down m

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Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5
http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html

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You can activate your software on two computers. If you need to install it on a third machine (because one of the first two crashed), then you need to https://helpx.adobe.com/contact.html to reset your activation count.
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I have removed every possible componet of Mozilla Firefox from my computer and I still get a message when I turn on my computer that Firefox had a problem and needed to close. How do I get this completely removed from my computer?

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HT1212 My Ipad has been permanently lock because incorrect password has been enter too many times. Normally, it will ask to wait for 60 minutes but this is not available, the only option, it says to connect to Itunes. I cannot connect to ITunes either.

What can I do to unlock the IPAD if I cannot access the device by using computer? When I connect to computer, it says I have to unlock the IPad to connect to itunes.
I try everything but I cannot figure out what to do. I turn off IPAD and it still stay in the connect to Itunes mode. It does not goes back to wait mode.
Any suggestion would be appreciated.
Thanks,
Bill

How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
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http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

HT1386 my pc crashed and I bought a new laptop and was able to recover all my music from the old hard drive and transfer it to the new pc. I bought a new album on itunes and am unable to download it on my 6th nano even though I authorized the new pc. An

My old PC crashed and I ended up buying a new one. I was able to recover all my music from the old hard drive and restore it in itunes. I purchased a new album online thru itunes and added it to my library. When I tried to add the album to my 6th nano it wouldn't download. All the tracks are check marked and I can listen to the album on my pc but it won't sync onto the ipod. The new pc is authorized, any ideas?

You can only sysc with one iTunes library. The new computer is a new library. You have to restore your iPod on the new conputer and then sync.

Serial number you provided is valid, but a qualifying could not be found on this computer

I want to install Encore from the Adobe CS6 Production Premium that I own but when I enter my password, it says "Serial number you provided is valid, but a qualifying could not be found on this computer". Another user had this problem but it was resolved privatly. How can I use my software?

You are trying to install Production Premium CS6 upgrade version which is asking for previous version of this production.
Fortunately you have the production premium CS5 full version also purchased & registered.
You need to install that serial number ir resrespective of the fact whether it is installed on this system or not.
You can get the serial number in your account of www.adobe.com.
Regards
Rajshree

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My computer crashed and cannot be recovered. When installing Acrobat on the new computer it says I've activated my serial number too many times, and need to uninstall in order to reinstall on this computer. I cannot uninstall on the old computer

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