My earphones are not fitting properly in my ipod nano 6th gen. it is not flushed and i have tries with many earphones but the same problem is there. What is the problem?

It is in warranty does it need some repair?

Get a magnifying glass and a flashlight and make sure there is not something in the jack interfering with entry. If there is not, push harder.

Similar Messages

IPod Nano 6th gen black screen / not recognized by Windows

Like a year ago I bought an iPod 6th gen. A couple of months later the screen wouldn't turn on anymore.
This is what I tried:
- Manual reset by Home key + Down Volume key
- Plugging it to different computers (with different versions of iTunes, 10 and 11). Windows only makes a sound when the device is attached, but it doesn't show it; iTunes is launched, though.
- With iTunes 10 it waits for a while in "waiting for iPod". Then it says that an iPod has been detected but it couldn't recognize it.
- With iTunes 11 (updated) it says that it can't contact the update server, which version is incompatible with this version of iTunes.
I used to use the iPod as a watch, so there's no chance of me dropping the device, or hitting it agains something.
It's really sad because I have no way of interacting with it to do a "recovery" or something.
I followed suggestions in a lot of discussions, but nothing helped. I'm willing to try anything.
I also have an Iphone, iPad and iPod touch, so I'm used to the most common troubleshooting.
Please advice.
Thanks!

if it works properly with iTunes, then the screen might be disconnected from the logic board or (worse,) be broken. Contact Apple for Repair: Apple - Support - Service Answer Center
<Edit>: did you change the screen before or after the problem arose?

HT2905 How do I delete playlists from my ipod nano (6th gen.) when I am in itunes? I right-click it but it does not give me an option to delete.

How do I delete playlists on my ipod nano (6th gen.) when I am in itunes??? I right-click and it won't give me an option to delete.

Hello there, 209girl.
The following Knowledge Base article provides the steps for how to delete your playlist:
iTunes 11 for Mac: Delete songs, playlists, or other items
http://support.apple.com/kb/PH12159
Additionally, the iPod User's manual shows how to delete it from the iPod itself (on page 26):
iPod (6th Generation) User's Guide
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I cannot send MMS from an iphone 5 - some people it works others do not receive it. MMS is turned on and i have tried to reset phone etc - still same problem.

I cannot send MMS from an iphone 5 - some people it works others do not receive it. MMS is turned on and i have tried to reset phone etc - still same problem.

Are the messages successfully sent?
If so, what happens to a message after it is successfully sent has nothing to do with the cell phone that sent the message.

My ipod nano 6th gen fell out of my pockey and the screen cracked badly, is there any coverage for this under warranty? I just bought it a month ago. If not what are the options for getting it fixed

My ipod nano 6th gen fell out of my pocket and the screen cracked badly, is there any coverage for this under warranty? I just bought it a month ago. If not what are the options for getting it fixed? It is pretty frustrating, it fell from about 3 feet out of my pocket and now looks like it was beaten by a hammer.

Debbie:
deborahfromwindsor wrote:
he advises restarting by inserting the OSX disc and pressing down the C button to reboot from there then selecting disk utility, hard disk and repair.... Does he mean me to hold down the C key on the alpha keyboard or the ctrl key?
Should I just ask for my money back??? If it is a simple repair do I just literally push the disc in, push the power button and hold down the C button?
That's where I would begin, too, with
Repair Disk
Insert Installer disk and Restart, holding down the "C" key until grey Apple appears.
Go to Installer menu (Panther and earlier) or Utilities menu (Tiger) and launch Disk Utility.
Select your HDD (manufacturer ID) in the left panel.
Select First Aid in the Main panel.
(Check S.M.A.R.TStatus of HDD at the bottom of right panel, and report if it saysanything but Verified)
Click Repair Disk on the bottom right.
If DU reports disk does not need repairs quit DU and restart.
If DU reports errors Repair again and again until DU reports disk is repaired.
If DU reports errors it cannot repair you will need touse autility like TechTool Pro,Drive Geniusor DiskWarrior
First we need to determine if the issue you are experiencing with the computer is software or hardware based. Once we have gotten things sorted out there should be time enough to make you decision about keeping or returning it.
cornelius

I have updated to windows 8.1 from windows 8. My ipod nano (6th gen) is no longer identified properly in itunes. I have tried all steps in the troubleshooting guide but it has not resolved the issue. What can I do?

My ipod nano (6th gen) is no longer identied properly in itunes. I have followed all steps in the troubleshooting guide (uninstall and reinstall itunes several times, Apple Mobile Device running ok, verified USB port runs) but the issue is still not resolved. What can I do?

Universal Serial Bus controllers
     Intel(R) ICH9 Family USB Universal Host Controller - 2934
     Intel(R) ICH9 Family USB Universal Host Controller - 2935
     Intel(R) ICH9 Family USB Universal Host Controller - 2936
     Intel(R) ICH9 Family USB Universal Host Controller - 2937
     Intel(R) ICH9 Family USB Universal Host Controller - 2938
     Intel(R) ICH9 Family USB Universal Host Controller - 2939
     Intel(R) ICH9 Family USB Universal Host Controller - 293A
     Intel(R) ICH9 Family USB Universal Host Controller - 293C
     USB Composite Device
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
I'm not sure if it charged when I hooked it up to my roommate's computer, but it definately didn't register either. If I put it on the dock it plays so the port is fine, but that still doesn't help me sync it to my computer.

Ipod Nano 6th gen not syncing mp3s after itunes 11.1.4.62 update

As the title says, after updating itunes to the 11.1.4.62 update, and everything that doing that successfully involved such as completely uninstalling all Apple software and then reinstalling itunes, my ipod nano 6th gen will not allow itunes to sync any mp3 files to it. The only way to get any new files onto it is to let the ipod convert them into AAC files when you transfer, even though all other music files on the ipod are, and have always been, mp3 files. Everything worked fine before the latest itunes update, I could sync mp3 files to the ipod nano with no problems.
Anyone know of a solution to this issue, or whether Apple are working on a solution for this obviously botched itunes update?
Thanks in advance.

Hello MarkLesch,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/TS3218
Verify that your computer meets the minimum system requirements
Verify that iTunes is installed and updated
Restart the computer
Verify that Apple Mobile Device Support is installed
Verify the device's USB connection
Verify that the Apple Mobile Device Service and iPod service are both running
Verify that the Apple Mobile Device Driver is installed
Remove and reinstall iTunes
Best of luck,
Mario

Does the Ipod nano 6th gen capable of sending signal to headphones. Us older folks would like to use wireless headphones versus earphones with a wire.

Is the ipod nano 6th gen capable of sending signal to wireless headphones. I am 57 and do not like earphones and wire. Would like to get the nano. I understand the iphone 4 can use wireless headphones, but i can not wear it on my wrist like a watch. Thank you. techie mawmaw.

What is your price range. I know exactly what you are talking about. I always used headphones while mowing and I used to runt he cord through my shirt to prevent it from getting caught on the steering controls of the mower but one day the cord came untucked form my pants pocket ripping the cord straight out of the headphone itself. They were nice Sennheisers to!
I ended up replacing them with these http://en-us.sennheiser.com/wireless-bluetooth-headset-headphone-smart-mobile-phone-stereo-mm-500-x they are pricey at 330 but will last you many years if they are taken care of. Sennheisers are excellent quality. Best Buy oddly doesnt carry the 500 series they have the 450 and 550 but not the 500. Completely ignore the Beats by Dr. Dre they are horrible for the price point they are!
The noise cancellation is great and they are very comfortable. Like you I dont care for earbuds as I have tried many and they all hurt my ears and on-ear style would eventually start hurting my outer ear but these are very comfy!

IPod nano 6th gen (brand new) doesn't recognize when headphones are plugged in

I have a brand new iPod nano (6th gen), and it doesn't detect when headphones are plugged in. I have read that the problem can ocurr because the headphones are not correctly inserted (which is not the case.. i'm absolutely sure about this) or that the headphone jack has dust inside (which is also not the case, since it is brand new).
This is what happens:
When i play a song, and then press the sleep/wake button to turn off the display, the music stops. Or if i let the music play, it stops when the screen times out and turns off. These two things occur because the ipod "thinks" that there are no headphones inserted.
When i try to activate the FM radio, the radio won't start because it says that there is no radio signal (which occurs when no headphones are connected).
Needless to say, the microphone and volume controls of the iphone headset, don´t work at all (they even work on the ipod shuffle!).. and because of this, no voice recording for me!
It's a shame, because the FM radio is completely useless, and music playing only works by activating the "double click to play" option in the settings menu.. but it is somewhat cumbersome the process of "play music - turn off the screen - double click to resume playing" every time I select a song.
The headphone detection has only worked randomly when the ipod is connected to the computer, but i haven't been able to figure out under what conditions this occurs. I have read about this issue, and I only would like to know if this is a firmware bug of the 1.2 version. I tried unsuccesfully to downgrade the firmware to the 1.1 version (maybe because the ipod shipped with the 1.2 version).
I have also restored the device in itunes, with no luck.....
Thanks in advance for any useful answer!

Thanks for your answer...
The headphones that i'm using, are the ones that were included with the iphone 4 (so, they are original).. however this shouldn't be a problem, as the ipod should work fine with whatever headphones i choose to use (sound quality will vary, of course).
The ipod does the same with the headphones that were included in the box, and with every pair of headphones i have used to test, so i'm certain that the ipod has an issue.
I hope that the picture is clear enough.. here you can see that the headphones are fully inserted, and the ipod is not recognizing them.

Ipod nano 6th gen, wierd functionality problems

I got this ipod nano 6th gen refurbished from apple a year back. I just started using it and found that after I synced it with my itunes, i have the following problems :
1. The screen display is opposite than my previous ipod (landscape vs portrait).
2. I have to manually change to next song most of the time.
3. When I change songs, it plays a song a few seconds and then skips a few before stopping on a song.
4. The song playing is not the song displayed on the screen.
Tried restoring to factory settings. Same issues. Can someone help?

Hi zenpal1,
If you are having multiple issues with your iPod nano that persist after a factory restore, you may need to have your iPod evaluated or serviced. You may find the following page helpful:
Apple - Support - Service Answer Center
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod
Regards,
- Brenden

Ipod nano 6th gen askinh for resore every time i connect and after the restore not showing the sysnced song on ipod

i have a ipod nano 6th gen, few days back when i tried to add few songs through iTunes it gave me error that it "can't connect to ipod . restore it" so i did and after that i synced al the songs and it showed that my my empty ipod has been up few GB's. after i disconnected , i could not see any song on the ipod . when it connected back the ipod the got same error about restore. i dont know what to do now , please help.

Hello Singhindia,
It sounds like you restored your iPod Nano when iTunes prompted you and it appears to sync. When you disconnect it and look at the content, the songs arent there, and when you plug it back into iTunes you get the same message again. I would recommend these troubleshooting sections from the following article to help isolate the issue to hardware or software:
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/TS3218
Verify that iTunes is installed and updated
Restart the computer
Verify that Apple Mobile Device Support is installed
Verify the device's USB connection
Verify that the Apple Mobile Device Service and iPod service are both running
Verify that the Apple Mobile Device Driver is installed
Remove and reinstall iTunes
If the issue continues, gathering iPod Diagnostics may be helpful for you or for support personnel in identifying the issue.
Additional Information
Certain phone connectivity software from vendors such as Samsung, Nokia, Bora, Novatel, and Sony may also cause this issue. If you have such software on your computer:
Uninstall your Samsung, Nokia, Bora, Novatel, or Sony phone connectivity software and test. Contact the manufacturer of this software for assistance in doing this.
Remove iTunes and all related Apple software by following this article (for Windows XP), or this article (for Windows Vista and Windows 7).
After reinstalling iTunes, test the iPod nano.
If you still need your phone connectivity software that was removed, reinstall this software and test your iPod nano to ensure it still functions with iTunes. Contact the vendor of your phone connectivity software if the issue returns.
While the error message is different than you are seeing, the troubleshooting is relevant for you.
Thank you for using Apple Support Communities.
All the best,
Sterling

Okay so about four days ago my ipad says it has apps to update but whenever i go to the update apps page it will not load and i have tried rebooting signing out but nothing will work, any suggestions?

Okay so about four days ago my ipad says it has apps to update but whenever i go to the update apps page it will not load and i have tried rebooting signing out but nothing will work, any suggestions?

If you are getting the blank app update screen, many, many people are having this problem over the last couple of days. It is a problem that Apple must fix now.
According to Fly150 in another discussion, this will work.
If you want to update the Apps while waiting for Apple to fix Updates:
1. Go to App Store
2. Select Purchased
3. Select All
4. Scroll down to find the Apps showing update
5. Select update on the Apps
This should update the Apps and get rid of the update count in App Store. Apple needs to fix this. It is a workaround only until then.

Ipod nano 6th gen is not recognized by itunes on a PC running Windows XP professional SP3, itunes 10.2

Running Windows XP professional SP3 and itunes 10.2.
I have followed every troubleshooting page on the apple support site yet my ipod nano 6th gen is not recognized by itunes (but it shows on my pc as a hard disk) weirder still, my ipod nano 3rd gen works just fine on this computer.
Whats wrong? HELP!!!
I have spent 3 days messing with my pc and have made no real progress.

gltg wrote:
Running Windows XP professional SP3 and itunes 10.2.
I have followed every troubleshooting page on the apple support site yet my ipod nano 6th gen is not recognized by itunes
I have spent 3 days messing with my pc and have made no real progress.
Then it's time to call Apple tech support while you are still under warranty. Every iPod comes with complimentary, single-incident telephone technical support within 90 days of your iPod purchase. If you also purchased AppleCare, then your warranty is extended for technical support and hardware coverage for two years from the original purchase date of your iPod.
U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273)

Ipod nano 6th gen not recognized by itunes

I recently updated my version of itunes and now whenever I plug in my ipod nano 6th gen an error message pops up saying it doesn't recognize my ipod. Why odes this even happen?

For anyone else having this problem, I found this solution to work. Try this first:
a) Get Windows to restart the drivers:
    - disconnect your USB device and close ITunes
    - connect your USB device
    - if ITunes loads, close it.
b) File explorer:
Open File explorer and browse to
C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
In that folder there should be a set of files named "usbaapl64...."
right click on the one ending in "INF"
Select Install. It's very quick.
remove the USB device
c) Restart the computer.
When you login again, load ITunes before you attach your USB device.
d)If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job.
f) If still not works, try re-install iTunes. Go into the Unstall Programs (in Control Panel) and uninstall everything that says Apple, and uninstall Bonjour. With the fresh install of iTunes, everything came back and is should work. Hope it helps.
<Link Edited By Host>

Ipod nano 6th gen not recognized in itunes

I recently purchased a used "AS IS" ipod nano 6th gen. The only problem with it is that it's not recognized by iTunes. I was fairly sure on purchasing it that solving this would be as simple as resetting it, or, at worst, figure it out by googling the problem. The method involving holding down the sleep/wake button and volume down for 8 seconds until the apple logo appears didn't help. Putting it in disk mode didn't help. I have a mac and I suspect the original owner of the ipod may have used windows, so I tried both of these things again with my dad's PC. I at least got some response--an error message saying the usb device couldn't be read or something of that sort (I can look up the exact message again tomorrow if it's relevant).
I don't think it's the USB plug or cord, because both of these work with my iphone and another ipod nano in the household. I don't think it's itunes either, for the same reason. I'm running Lion, fully up-to-date, on a Macbook Pro. ITunes is also fully up-to-date.
I wouldn't be devastated if I can't fix it, since it still charges and plays music (the previous owner's hip-hop/club type music works pretty well for workouts), and it's probably not worth it to me to pay Apple to repair it. But…if anyone has any suggestions for things I can try to get it totally working, I'd love to hear them!

solved it :-)
Apparently it's not enough to reinstall iTunes itself, but all mobile device software should be uninstalled, then your pc has to be rebooted and then iTunes has to be installed again.

My earphones are not fitting properly in my ipod nano 6th gen. it is not flushed and i have tries with many earphones but the same problem is there. What is the problem?

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