My hp photo smart plus won't print from my ipad2 anymore.

I used to print all the time from my ipad2 to my hp photo smart plus printer. Now it has stopped working. Any suggestions? I haven't changed any settings or done anything different. I can still print from my laptop just fine.

Hello kelyj,
In regards to printing from the embedded print function on the iPad, here are some steps you might try to see if they are able to resolve your issue.
1. Clear print jobs from the printer queue on your iOS device by tapping the home button twice. The Print Center should appear on the bottom of the screen. Select Print Center and clear print jobs by swiping your finger across each job and select 'Delete' until no more jobs are listed.
2. After clearing the printer queue, we need to completely shut off your iPhone by pressing and holding the power button on the top right corner of the device until you see "Swipe to power off" and swipe across the screen to completely power down the iPhone. Do not power the iPhone back on yet.
3. While the printer is still on, unplug the power cord from the printer, leave it unplugged for 30 seconds, then reconnect the power cord to the printer. Once plugged back in the printer should power on automatically.
4. After the printer has powered back on, you may power the iPhone back on and try sending a picture or email for printing to test and see if this has resolved the issue.
If you are still having issues reply to this post and I will try to assist you further.
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

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My hp photo smart plus won't print from my ipad2 anymore.

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