My iPhone 4 fails to restore. Using iTunes, at step 3 of 4, displays "Restarting Sync" and goes to step 1 of 4, and then forever.
It all started with a blank screen on a frozen iPhone. Doing the sleep and home button reset seemd to solve the problem, but then the apple logo started to show in the middle of calls, and finally, mail, camera, facebook and pulse apps failed to start, returning to the home screen after a few seconds. So it looked like a restore with ITunes was the solution. I was able to back up the iPhone. The restore process sems to start fine, but the process cycles forever, at step 3 of 4, display "Restarting Sync" and goes again. It seems it can´t pass from step 3.
I have tried doing the restore from recovery mode with the same result. IOS is 6 and ITunes is 10.7.
An interesting thing, is that as I kiled the restore process and disconnected the iPhone from the USB cable connected at the Mac Book and then used the phone as "Normal" it seemed that all the data and settings where restored, but not the apps; camera and mail keep failing to start, but the interesting thing is that the battery drains very quickly, in a matter of 4 hours.
Any suggestions or ideas will be very welcomed.
Try Recovery Mode:
1. Start iTunes.
2. Plug phone into a USB port on the computer, not an external hub or keyboard port.
3. Press both home and sleep/wake buttons until the Apple logo reappears, then continue pressing the home button alone until iTunes detects the phone in Recovery Mode.
4. Follow the prompts to restore.
If recovery mode doesn't work, you likely have a hardware problem that needs service/replacement
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http://support.apple.com/kb/ht1212
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You can access iCloud.com on a computer to turn it off.
http://support.apple.com/kb/PH2702
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try moisturising your finger a bit if the skin is too dry it can give problems
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The Apple ID and Password that was Originally used to Activate the iDevice is required
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The first time an iPhone is connected to iTunes that is used to sync with another iPhone or iOS device, you are prompted to transfer the backup for the other iPhone or iOS device or to set up the iPhone as a new iPhone.
The former does as provided - it transfers the backup for the other iPhone or iOS device to the iPhone replacing all data on the iPhone that is included with the backup being transferred. The latter does nothing allowing you to make your various selections for the iPhone sync preferences with iTunes.
This is designed to be done right away with a new iPhone.
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As I noted in the other thread:
There are two kinds of content available, "courses" and "collections". If you look at the iTunes U section on the iTunes Store, you'll note some are square (collection) and some have a faux wire binder and tabs (course); you can subscribe and watch collections from within iTunes, but courses only work on iOS.
The content you see in iTunes on your PC are "collections", while your teacher has created a "course". Collections are more like podcasts, with only audio or video episodes available. Courses have more structure and richer content, including assignments and iOS-specific materials like App Store links and Pages documents.
While the distinction is not particularly relevant for iOS users – one can subscribe to either type – it is admittedly confusing for desktop users since the distinction and terminology are not explicitly defined.
Does that clarify matters somewhat? -
My iPad 2 will not restore using iTunes. It just quit a week or two ago and showed that I had to connect to iTunes.
When I do the "restore and update" it does not complete the "verifying iPad restore with Apple" and then shows the following message:
The iPad "iPad" could not be restored. An unknown error occurred (40).
I have tried it a number of times. Also turned of anti-virus and firewall. Tried on different computers. All resulted in the same message. The iPad is only 2 1/2 years old, so I hope it can be fixed.
Does anyone have a solution?
KandAfromMOFound this thread by searching the forum. I hope it helps.
https://discussions.apple.com/thread/5471311 -
I used to sync my iphone to a laptop which is no longer in my posession. I am now looking to start over and have a new itunes on my pc with no music on it. When i connect my iphone up to the new itunes it doesn't recognise it or sync - can anyone help me?
The new iTunes has a somewhat different look from the previous version. You can get the old look back if you prefer it by doing View > Show Sidebar in iTunes. Or you can adapt to the new look.
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iPhone 6 will not sync music. This has become a problem since using itunes 12. It also will not sync all my pics and video's with my iPad 4 either. Removed and re-installed iTunes with no improvement. It stops at last step saying waiting for items to copy and just sits there. The iPad finish the sync, but some video's are missing.
iPhone 6 will not sync music. This has become a problem since using itunes 12. It also will not sync all my pics and video's with my iPad 4 either. Removed and re-installed iTunes with no improvement. It stops at last step saying waiting for items to copy and just sits there. The iPad finish the sync, but some video's are missing.
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My iPad Mini iOS7 is showing only Apple Logo which happened during software update. I tried to restore using iTunes but it asking me to response from iPad. But my ipad only shows apple logo. How can i response? How to solve this problem?
FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary. -
My phone has been restored using iTunes. All of my previous photo are downloaded. I'm unable to delete the photos from the phone - no trash bin. It has utilized all my storage and I'm unable to use any of my apps.
Hello there, Jeanne2919.
There is a great Knowledge Base article that is right up your alley:
iOS and iPod: Syncing photos using iTunes
http://support.apple.com/kb/HT4236
Specifically this section:
To delete synced photos and videos
In iTunes, select the device icon in the Devices list on the left. Click the Photos tab in the resulting window.
Choose "Sync photos from."
On a Mac, choose iPhoto or Aperture from the pop-up menu.
On a Windows PC, choose Photoshop Album or Photoshop Elements from the pop-up menu.
Choose "Selected albums" and deselect the albums or collections you want to delete.
Click Apply.
To delete Camera Roll photos and videos
There are two methods to delete items from the Camera Roll:
Import the Camera Roll to your computer, choosing to delete items after import.
or
Delete photos and videos from your device manually. Open the Photos application, open the Camera Roll, tap the Action button, tap each photo to select it, and tap the Delete button.
Note: For photos and videos you want to save for later, import them to your computer before deleting them from the Camera Roll.
Thanks for reaching out to Apple Support Communities!
Cheers,
Pedro D. -
i have a classic that seems to be stuck in restore mode, the screen says "do not disconnect'' and i can't restore using itunes. i have tried resetting it and still no good, what can i do to fix this problem ?
Be good to know what the diagnostic results are.
I've also just run into an issue where I couldn't restore an iPod with a corrupt file system, and the "super fix" in that linked article wasn't working for me. I've run across a potentially useful workaround.
iPod Classic went on the fritz today just after syncing. Couldn't restore via iTunes, kept getting 1439 errors, Windows wouldn't format as FAT32, claimed the "Volume is too big for FAT32". Finally tracked down EaseUS Partition Master Home Edition (Free) and formatted as FAT32 with 128k clusters. The iPod is filling back up again. Might be worth a shot here...
tt2
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