My iphone 4s is completely frozen and stuck on the home screen. the sleep/wake button is broken i have no way to turn off or reset my phone.
my phone is completely frozen and stuck on the home screen, the top button is broken, i have no way to reset or turn off my phone
Plug ypur iPhone into iTunes then click on restore iPhone that should work. If you have backed your iPhone up to icloud you will be able to restore from your iCloud backup and all of your apps and content will be back on your iPhone.
Similar Messages
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I have to restore my iphone 4s becasue it is saying "disabled connect to itunes" and it's never been synced with itunes. However the sleep/wake button is broken on the phone is there still away to restore without using it?
You can try, but the problem with that is you need battery power in order to restore. Once your phone has enough power to restore, it will still show the same message. To get the phone into either recovery mode or DFU mode requires the ability to first turn the phone off. But, you've got nothing to lose, so you might as well give it a shot.
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i have an iphone 3gs in which sleep/wake button not working. i have got stuckn in an apple logo in my phone screen. is there any software or any solution to turn on or restore my phone?? Please help...and thaks in advance
The Basic Troubleshooting Steps are:
Restart.. Reset.. Restore from Backup.. Restore as New...
Try a Reset of the Phone... You will Not Lose Any Data...
Turn the Phone Off... ( if it isn’t already )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
The Apple logo will Appear and then Disappear...
Usually takes about 15 - 20 Seconds...
Release the Buttons...
Turn the Phone On...
If that does not help... See Here:
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414 -
My iphone 3g is completely frozen and wont turn on, help!
My iphone is completely frozen and will not turn off. It was working just fine then completely shut off and is now not responding. I tried holding just the top button, then the top button and home button together... nothing! HELP!
Try a Hard Reset.
- hold down the home button and the sleep/wake button at the same time
- the phone will turn off and the apple logo will appear
- once you see the apple logo release both buttons
Hope this helps -
My itouch (4th generation) has frozen up. It is stuck on the window with the slide bar with shows the time and date (which is the date from 3 days ago, even though it just frozen. It won't shut down by holding down the sleep wake button on top. (yes, I held it for more than 6 seconds) And obviously, I can't pull the slid bar over since it is completely frozen.
BTW, I tried plugging it into the computer and running the diagnostic tests on itunes, but is shows everything is fine.
What do I try now?Try placing the iPod in ecovery mode and then restoring the iPod via iTunes. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
Next would beto wait for the battery to fully drain and the charge and try again. -
My ipad mini is frozen in an app and the home button is stuck. Pressing the wake/sleep button does not bring up the red slider to turn the ipad off. Is there any other way I can reset the ipad? Can I remove the battery? and then put it back in?
barbarafromnl wrote:
Can I remove the battery?
No the battery is non removable.
Try a Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons... -
My Iphone 5 has completly stopped working, have tried holding the sleep wake buttons etc but still no responce, there is an apple icon that appears but it then just goes agsin, any ideas.
see here
http://support.apple.com/kb/HT1808 -
Right now, I'm stuck in the settings, when I press the sleep/wake button or the home button it doesnt let me. But is not frozen or any thing just the buttons. help me please!!!!!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
my phone is frozen and wont respond to holding the sleep/wake button and the home button how do i unfreeze it?
See Here for
Frozen or unresponsive iPhone
Try this First...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
http://support.apple.com/kb/ht1430 -
My iPhone 4 will not power on. When connected to iTunes via my computer, it is recognized and shows fully charged battery. Pressing and holding the sleep/wake button does nothing; just a black screen. Any suggestions?
Only way is to bring it to the Apple Store and use the warranty if it hasn't expired
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If i reset my iphone using the home button and the sleep/wake button will my information like contacts,email,apps etc be lost??
No.
...JER -
Hi, I'm trying to shut down the phone in the normal way (the Sleep / Wake button and hold down on the Close tab) turns off the display after a while yet, but the phone turns off completely opens up the phone to come out after the apple logo .. What is the reason I'd appreciate if you help how to fix it ...pleasa help me
Doing those doesn't turn off your phone?
As stated hold down the top button only until you see the red slider to power off your phone.
If that doesn't work then take it to Apple and see what they say. -
I have a iphone3GS. It could not be boot up. When i press the sleep/wake button, the apple logo appear and then disappear. The password login screen didnt' come on. When i tried to connect my phone to the itune on my laptop, there isnt this button that i can sync my phone with the laptop.
Sounds like your iPhones software may be corrupt. Try placing the iPhone into recovery mode. To do this, follow the steps in this article:
http://support.apple.com/kb/HT1808
Hope this helps
- Greg -
Why does my iPhone 4s stall when I turn on the sleep/wake button and how do I fix it
I was just wondering why my iPhone 4s stalls when I press the
Sleep/wake button? And how do I fix it?Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
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My iphone 4 will not switch on and i have Press the sleep/wake button
My iphone 4 will not switch on and i have Press the sleep/wake button for more than 20secs. i have also connected the iphone to Itunes but the computer or itunes doesnt recongise the phone is connected. HELP
If it isn't responding to any of those steps it might prove difficult to extract data from the phone.
So again your best bet may be the Apple Store, they would be able to help retrieve it I expect.
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