My iPhone Experience :)

The Purchase
Tonight, i walked into the Glendale Galleria (in CA) and purchased an 8gig iPhone. I would have bet my first born that they would have been sold out by 8pm or 10pm.
So i gave them a call and the very nice gentlemen who answered told me they had the 8gigs in stock. He could no elaborate if they had plenty, but he told me to come on down. So i did.
Thankfully, there was no line. The store maybe had 20 people browsing and playing with the phone, etc. Maybe because the mall closes at 9 or 10pm, the people started leaving.
So i walked up to the cashier and requested the phone. We made small talk. I was interested in how many people perhaps had visited the store at 6pm. I was told they had a solid line for 4 hrs of people just buying and leaving.
wow.
I looked behind the register, they had stacks and stacks of the 4 and 8 gig phone just piled high. That amazed me!
So i paid the nice foxy lady and left the store. In and out in less than 7 minutes.
The packaging is quite impressive. It's a small black box in a black bag. It's high end electronic packaging and printing. VERY NICE.
Unpackaging/Activating/etc.
So i drove home and i started to unpack the iPhone. I wasn't expecting much at this point. I had been reading the east coasters-NYers nightmare stories of 6 hr activations and cancellations and hangups, etc.
So i plugged in the iPhone and launched iTunes. Prior to starting my day, i had upgraded my OS X and iTunes to the latest iPhone compatible versions. I also inserted a USB 2.0 5-port belkin card in my trusty G4 dual 1gig MDD tower.
Once the computer, itunes recognized the iPhone... i simply went step by step following the onscreen instructions. Mind you i'm ALREADY a AT&T (started with Cingular) subscriber.
So it detected my number, my account as a current subscriber and it gave me the option of packages to sign up for, along with the extra SMS text messaging packages.
I made the selections and soon enough the window told me that it may take up to 3 minutes.
I don't even think 1 minute went by when it told me that the iPhone activation was complete. My jaw dropped.
REALLY? Was that it? So the first thing i did was unplug the iPhone and make a call to make sure my number was carried over to the iPhone. Sure enough it was. I could make and receive calls with not problem. Impressive!
I was so eager to try my fast wi-fi connection at home, which worked like a charm!
Then i was really curious about how fast (slow) the AT&T EDGE network is... and to my surprise, it wasn't bad at all. I don't know how fast the pages were loading, but i wasn't even waiting 1 minute to fully load yahoo.com or cnn.com
The webpages loaded just as if they were on a slow DSL connection. I wasn't disappointed. I expected it to be slower actually.
Perhaps AT&T did pump up the bandwidth for the iPhone launch. Either way, it's usable. I can be out there somewhere in LA and it'll work just fine for me.
Google Maps and the other widgets worked great! Those features alone are worth the price of the phone.
My email synced up perfectly (although i had to set the AT&T outgoing mail server to make my POP3 email work correctly (outgoing mail).
I setup the visual voicemail which works like a charm.
The features of this phone are worth every penny. Sure it's pricey, but this phone is useful in many ways.
The design is gorgeous. The way it feels in your hand... you just want to keep holding it all day long.
Oh and that keyboard... okay... it's going to get some getting used to. Not much though. I'm already learning that if you just let the keyboard do it's thing, you'll type quicker!
Overall, i had a great buying experience. I'm happy with this purchase and the service. I know you east coasters may have poor or non-existent AT&T (Cingular) service. I wonder if it's because of the locations of the cell towers or repeaters and the building blocking/absorbing the signals?
Here in LA, we get great coverage. At least my now retired moto razr v3 phone did great for one year. Tomorrow i'm taking my phone out everywhere to compare signal strengths and EDGE coverage, etc.
Overall an awesome experience. Way to go Apple!

Most excellent!
Cheers for sharing a positive experience. I had a rather enjoyable one myself.
I live in Tucson, AZ. Got to a local AT&T store around 1:30, and waited for hours under an EZ-UP tent the first person in line brought (he was thanked repeatedly by the growing crowd as the day progressed).
The whole time we were there, there were 3 or 4 AT&T representatives that were extremely accommodating, offering coolers of ice cold water bottles, answering all our questions, and just hanging out and enjoying the experience.
Once the doors opened, my experience was nearly identical to yours in that I was in and out and the clerks were all very nice.
Got home, unpacked everything... once again, your first impressions are shared.
Activated nicely, syncs properly, etc. I've been absolutely satisfied with the whole experience so far.
I can make calls but can't receive them yet (my number was ported from Verizon), I'm anxious, though I have nothing but patience in this department. I completely understand that technology has limitations, and a communications device launch of this magnitude that requires hundreds of thousands of people to use the same network doing the exact same thing at the exact same time, is going to have a few glitches.
When I do receive my first call on the iPhone, I plan to pop a bottle of (juuuust acceptable enough) champagne and toast in the name of Apple, AT&T, and myself.

Similar Messages

Only AT&T Could Kill the iPhone Experience

Ever since I saw the demonstration of the iPhone, I thought it was going to be the coolest phone the mobile industry has ever seen. In the months that followed, all the information and videos that have trickled out of Cupertino has reinforced this notion. The hype surrounding the iPhone has grown to monumental proportions. The reviews that I've been reading in the newspapers and magazines have relayed that the actual iPhone experience lives up to just about all of the hype.
I've been an AT&T or Cingular customer for just about 10 years now. When I've talked to friends and family about the iPhone, one consistent feeling that I've had is the ONLY thing that will KILL the iPhone experience is AT&T.
For me, that is coming true. I have this beautifully engineered piece of hardware sitting on my desk plugged into the USB port on my Core Duo Macbook Pro. I'm staring at iTunes 7.3 and the "Your activation requires additional time to complete" screen. The same screen that has graced the face of my MacBook Pro since about 8:30PM EST.
After getting this message, I called AT&T. I spoke with a customer service representative who told me that everything with the account was correct. My new iPhone had replaced the Treo 650 I was using previously. The MediaNET data package I had subscribed to was dropped in favor of the iPhone data plan.
I checked my Treo 650 at about 9:30 PM and it was no longer registering on the AT&T network.
At about 11:15PM EST, I decided to give AT&T another call. After my call was dropped by the IVR (I was on a land line), I finally got to speak with a customer service representative who asked me if I would mind holding while I was transferred to another group of individuals who could look deeper into my activation problems. After waiting on hold for thirty minutes, I decided to hang up and go to bed.
Here it is Saturday morning at 10:20AM EST. I've been on the phone with AT&T for 28 minutes - waiting for the "Activation Support Group". I've been told that activation can take up to twenty-four hours to complete. I find this unacceptable. When I relayed this to the CSR, she politely apologized for the inconvenience and tried to comfort me (I guess that was her goal) by saying that a large number of people are in the same boat. I was told that there are "millions" of people trying to activate their phone and it just takes time.
Macbook Pro Core Duo Mac OS X (10.4.10)
Macbook Pro Core Duo 2.16Ghz Mac OS X (10.4.6)

This is soooo ridiculous - you have to laugh otherwise you'll cry. Don't bother buying an iPhone now, wait a week. You can't do anything with it until AT&T catches up on activation.
I posted this in the AT&T apple forum but I'll post here too, just for the record:
Activation with an Old AT&T Wireless (not Cingular)
Yes. I am one of those unfortunate loyal customers too.
I have made 5 calls so far.
Once last night to find out that the department I needed to 'fix' my account is shut for the evening and will re-open tomorrow at 7am.
Second at 8:30a to find out that the 'Conversions' department I needed to 'fix' my account opens at 9a.
Third at 9am to get my old AT&T rate plan changed. Only to find out later on-line that the customer service rep changed it to a $59.99 950 minute non-iPhone plan.
Fourth, to get my rate plan changed to a $59.99 iPhone plan. The lady did not know how to do it and was going to transfer me to the 'Sync' department but dropped the call.
Fifth, call again. Lady took my IMEI and ICCID numbers, set me up with a $59.99 iPhone (at last!). Now I am waiting for the Sync department to reset my device so I can go through activation again.
Apparently its a 12-24 hours wait because AT&T was 'surprised' by the volume of iPhone purchases and I am waiting in-line behind people to be reset by the Sync department from last night.
The iPhone is a beautiful device, its only flaw is AT&T.
MacBook, Powerbook 12, Cube, iPods, iPhone (almost) Mac OS X (10.4.10)

IPhone experience (PC vs MAC)

Considering the iphone is an apple product, is there an upside to having a mac, where you can add certain things you could not add with your pc, or are both experiences the same?

Hmm...as a longtime Mac user, I will beg to differ. The Mac works a lot faster with the iPhone, and syncs out of the box without any weird workarounds required, especially for those using Vista or things like Exchange Servers on their PC's. Unlike PC's "plug and play" and hardware recognition needs, there isn't such a thing on the Mac. You just plug it in and there it is.
iPhone is maximized to work with iCal and Address Book on the Mac. It works slower (and sometimes causes problems) with Outlook or even Exchange on the Mac for that matter. In general, they work -- but it's much quicker and easier on the Mac with Apple's own built-in applications.'
Similarly, the photo sync is maximized to work with iPhoto on the Mac. The experience of using iPhoto is unlike anything you will get an a PC.
As to iTunes for music and video, they are pretty much the same, except that Mac works much faster when you go to sync, than does the PC version.
There are some caveats, though, even for the Mac. It only works with the most updated software (i.e. the older mac os x doesn't work with it) and the most recent iTunes on both the Mac and the PC. THere are plenty of Mac users that still have older versions of the operating system and don't have Tiger - the minimum requirement. On the PC, older version of Windows also won't work with it.

My in-store iPhone experience

At long last after only reading about the iPhone, I finally went into the local Apple Store to check out the iPhone. The entire large front table at the store entrance was set up as a demo station. There were about a dozen demos on that table and two more on another along the wall. It was a Monday evening, typically the slowest day at our mall (Columbia Mall, MD). There were relatively few people in the mall but the Apple Store was crowded. There was actually a wait to check out the demo iPhones. I was listening to the comments of those around me, which ranged from "This is the sweetest thing I've ever seen," to "It's nice, but not $500 nice." I personally was quite impressed. The store has a wi-fi network but wi-fi was disabled on the demo phones, probably because there were so many of them it would tax their LAN too much. I used EDGE to do some limited web browsing. The speed was slow, as expected, but not discouragingly slow. I did have Safari crash on me while waiting for a page to load (I guess it crashed, since it vanished from the display and put me back on the home screen.) Photos were brilliant, very vibrant. I made a call to my daughter waiting outside the store, the quality was clear and volume good. I was pleased with the light tap required to work it. I took a picture of the little stand showing the prices and e-mailed it to myself. I would have bought one but I'm tied into a two-year Sprint contract which I just renewed a few months ago. That's the only thing that held me back. As a "consolation prize" and early birthday present, I bought myself a 30GB iPod to replace my old 4GB nano.
Steve Jobs and Co. have hit a home run with this device, considering it's a first release. I'll see how things are in two years when my Sprint contract expires!
20" iMac Core Duo Mac OS X (10.4.10) 2 GB RAM/128 VRAM 250G HDD, eMac 512MB RAM, 30GB 5G iPod, black

I am experiencing the same issue using the built-in iPod cable in my Scion xB. Charging worked fine with my previous iPhone, and now it doesn't work at all with the iPhone 3G. When combined with the reduced battery life, this is a serious problem.
We need a fix! My old iPhone battery was always topped up, because I could leave it plugged into the car. Now it's always low, because listening to music in the car drains the battery instead of charging it.
Not cool, Apple. I hope this can be fixed with a software update; if not, we need a hardware solution. Either way, you need to do something. This is unacceptable.

Lost iPhone Experience

I lost my 16GB iPhone only two weeks after I activated it! I visited these pages that encouraged me to de-activate my number, change my passwords, etc. Well, I just waited and called my number as many times a day as it was possible. FINALLY, someone picked up and told me he just found my phone after hearing it ringing! I arranged a pick-up and offered him a cash reward, but he refused... saying what goes around, comes around. Good things are coming his way... and I am going to pay this action forward!

Verizon, at&t, and all carriers use a 3rd party insurance carrier for this.
For whatever the reason or reasons, at&t's insurance carrier has chosen not to include the iPhone under their insurance coverage - the iPhone is not the only phone that at&t's insurance carrier does not cover.
If you rent, you can get renters insurance, and I highly recommend it. Especially if you live in an apartment or condo/townhouse community, but it is a good idea regardless.
I've been involved with construction companies that handle covered insurance losses due to fire, water, storm, and wind damage. I've lost count the number of apartment buildings I've seen damaged due to fire. A downstairs apartment catches fire and usually takes a number of adjoining/adjacent units with it. Many apartments require that renters have contents coverage since the contract stipulates they are not responsible for your contents due to fire, or for any other reason.
<Off soap box now.>
Have you tried a Google search?

Where can I write email and snail mail regarding my iphone experience?

Greetings. I loved the Iphone 3G for everything except the weak battery (known issue - and I could have lived with it) and horrible phone quality (dropped calls, calls that would not go through, calls where I could hear them and they could not hear me - and while in the same exact location and time my other pre-existing phone from AT&T worked just fine). I tried it for 1 week. I needed a phone first-most. As a long-time Apple customer I'm peeved that I had to pay the restock charge of $30 (16G version) and $16 AT&T upgrade fee. While I know Apple doesn't control the $16 fee - I'm told it's Apple policy why the restock charge is charged - regardless. I did not simply change my mind. The phone did not work properly. Apple now acknowledges the issue in the media. The AT&T guy said to just turn off the 3G; that they were having switching issues. I'm sorry - but Apple advertises a 3G phone that works - mine did not. How do I get a refund or some type of credit back regarding the $30 restock fee? Should I never buy from Apple again? Thanks for your tips on where and how to register my complaint. Thanks!

Call Apple if you wish, but I've never heard of a refund for this.
This is a user to user forum, so we are all iphone users. You are not addressing Apple here.
I doubt you will get any sort of refund, but if it makes you feel better call 1-800 My iphone or try your Apple Store.

My iPhone experience and some tips

After waiting for 4 hours at an AT&T store in Manhattan we were told we needed to order them and hopefully get them sometime next week for an extra $15. As I stood sulking that I wasted time in a long for a cell phone we were told that the Apple Store on 5th Ave. had a ton of phones in stock and it took only 10 minutes to get. Which as true.
My wife already has a PC and I have a mac. I canceled my Sprint service just so I could use the iPhone, but my wife already had cingular and we wanted to switch to the family plan, but the only way you could do this was to wait for about an hour and talk to a customer service rep.
Overall - the iPhone rocks. Totally worth the wait, however I had some syncing problems. If you have a mac, and have had some issues with Entourage this tip might help.
iTunes only syncs with Address Book, and iCal and I use Entourage exclusively. So I did some research and I went to http://www.macupdate.com/info.php/id/13226 and http://www.macupdate.com/info.php/id/15013 and bought Sync_Entourage Address Book 2 and Sync Entourage iCal 2 and it syncs perfectly now. You can download the 14 day demo for free.
I am waiting for the updates to the iPhone software like ringtones, some sort of file manager, a better text editor, flash support, and the ability to download widgets, mms capability, and a capability to mass text my contacts, etc... but I'm sure it will all be out soon.
I will say the absolute best thing about the iPhone is the internet. Browsing the internet is incredibly intuitive, however I must admit that I wished that Apple would have worked with Sprint or Verizon. I was used to faster speeds before.
All in all a pretty **** good launch.
Mac Book Pro 15" Mac OS X (10.4.10)

Hey Tfromon,
Thanks for the question. It sounds like you have an app that seems to be stuck on “Waiting," and the following is a past discussion that dealt with a similar issue and may help you as well:
App updates won't download on my...: Apple Support Communities
https://discussions.apple.com/thread/4111336
Try tapping the App, so that it changes to Paused instead of Waiting, then tap it again to resume the install.
Make sure you don't have any paused downloads in other apps either, like the App Store or iTunes Store.
If that doesn't do it, try resetting or restoring the iPhone.
via whatheck
Welcome to Apple Support Communities!
All the best,
Delgadoh

Ways to have a better iphone experience

I know these forums are basically for technical questions, but I am going to offer some advice, at least things that I have done to keep my iphone running properly.
-Turn it off every now and again. I do every night because I don't need an alarm function or anything. They need rest too. Try a reset every now and again as well.
-Keep your history clear and cookies clean. I have found doing this occasionally keeps Safari from crashing.
-Don't take up memory with excess emails. If you don't need it delete it and have the iphone clear them every day.
In my opinion the iphone is a wonderful device and I can't get enough of it. You just have to keep in mind that they will not be perfect at all times. We arent perfect so our technology won't be, but it's always improving. Be proactive with the phone, not reactive. Hope these basic tips helped. It's worked so far with me.

Many people have requested nested preset folders. Please add your vote and opinion to this feature request in the official Adobe feedback forum: Lightroom: Respect Hierarchical Folders of Presets. (This forum is a user-to-user forum in which Adobe rarely participates.)

Initial iPhone experience.... extremely positive!

I've been reading the forums for several days now, trying to determine whether to "pull the trigger" on the current iPhone or wait until the "version 2.0" to come out. Quite frankly, once I picked it up and ran through three or four of the apps I realized that it was a solid piece of equipment. Luckily the salesman at the Apple Store caught me before I left to let me know that he had received a few in and once they were logged he could sell me one.
I live about an hour away from Reno, and had brought my laptop with me to activate if I was lucky enough to pick one up. Apple employees have consistently proven to be a class act - no issues with my sliding up to the Genius Bar and using my laptop to activate the phone. I was an existing AT&T customer, but with a corporate discount.... Unlike what I'd read about on the forums the activation went smoothly, even so far as to let me know that by activating the iPhone that I was forfeiting any discount I currently received. A grand total of 5 minutes was all it took to setup and sync my iPhone.
So far minimal issues, and typically a resync or reattempt is all it takes to get the phone setup. Extremely happy with the fit, finish, and software suite. EDGE is Reno wasn't too bad, though out where I am it's a little slower, but acceptable.
-Guy

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My iphone 5s fail to restore

Hi,
With regret this is to acknowledge that I am one of your FEW unlucky iphone users who has been struggling with the device ever since he purchased it.
I have been a great admirer of apple and its products. However this time it is a very frustrating experience which forced me to write this long email.
Hope someone would read it and help me !!
I purchased my iphone 5s in Dec 2013, just a year back.
Below are the device details:
IPHONE-5S SPACE GRAY 16GB-USA
Using this device felt like it worth investing so much of my hard earned money. I used to admire my iphone and flaut infront of my friends and collegaue.
I still believe it worth it.
Not many months passed when I started getting blackout problem. The device used to crash all of a sudden in between using any app and I had to use power button to bring it back on again. Initially this used to occur rarely, so I used to ignore it. Later on, as few more months passed, this problem occurred more frequently. Then I thought of taking help from apple support. They recommended me to get rid of few gaming apps then your problem should be resolved. Being a game freak, this didn't sound a good option to me, after all playing games on iphone was a totally different experience. However, I obeyed as the executive suggested just to ensure my device is safe.
Few more months passed, without any games on my iphone , this problem occurred again. Now even while using any built-in apps, it started crashing.
On few occasions it almost embarrassed me. When my friends asked me to click few pics from my phone and it crashed. Sometimes it happened that after crash, when I tried to power on, it didn't turn on. This is when I started to freak out, I mean what the heck has happened to my iphone. It was really frustrating.
After making many calls to apple support with many ticket numbers (all the ticket numbers are mentioned at bottom of this mail), all they understood was that there is some problem with my data on the device now. So they suggested me to restore my iphone as a new device without any apps and data. I did that and it ran without any problem for few days. However, after few more days, my mobile network signal went off and it always showed in searching mode. I thought this might be a carrier problem so I went to Vodafone store and got a new SIM. But this didn't solve the problem. The same SIM worked fine on my wife's iphone (I gifter her iphone 5s on her birthday), however putting it back on my iphone the signal didn't come up and it always showed me in searching mode.
Another call to apple support, another ticket number and same suggestion to try and restore as new iphone. I followed as my lord said, but the problem didn't resolve. After couple of more restore attempt, my iphone is now refusing to take any more restore request It is talking in terms of error codes now. Sometimes it threw error code, 1, sometimes, 9, sometime 12.
I took my iphone to apple service center and they declared it to be a hardware problem. Adding more action to my iphone experience, they said since this was purchased from USA, this cannot fixed in India. This was a great setback as I have no plan in near time to visit USA.
I tried to reach out to my friends if anyone of them or their friends are flying to USA I can handover my iphone to him. However, no one tunred up and dropped a penny to my begging bowl.
I am losing all hopes now. The status of my iphone now is, with almost a year of struggle, it is now kept silently in my cupboard. I am back to using my old samsung handset still trying to figure out when will i be able to use my iphone again.
This email, I know it has stretched a bit, is my last hope to reach all those helping hands. Please help me get my iphone back. Please bring back my happy days back using my iphone.
Looking forward for help !!
P.S: Ticket Numbers of apple support along with dates:
Regards,
Ashish
+91-9873800479

It looks this community is not active or the support team don't have time to provide their inputs for the problems posted on this community.

Not only is the iPhone 6 unlocked, but the t-mobile phones work on verizon!

if someone makes a youtube video or writes a news story about my post, this time around i really would appreciate some credit. saying rigor mortis from apple discussions' is good enough.
it turns out that the iPhone 6 and 6 plus model numbers #1459 and #1522 are universal. and both have the CDMA radio enabled. However, Sprint models are still separate as far as i know. i did not test Sprint. but as far as AT&T, T-Mobile, and Verizon, go , it is the EXACT same phone. i was playing around with my iPhone 6 on launch day. i wanted to see if "ask maggie" was right and the phone was locked to a specific carrier. i tried the T-Mobile and AT&T sims that i had. they do not have service.
however when i inserted my LIVE and ACTIVATED Verizon Sim into my iPhone 6 , my iPhone suddenly became a verizon iPhone. i was able to Place and Receive calls using CDMA, i was able to use DATA services, and i was able to send SMS messages. i assumed that VoLTE was not enabled. and it was not. i assumed
that you had to buy a Verizon model to get Volte. but i was wrong. it just took a while to activate. and i did see use VoLTE in settings, for Voice and DATA
however, since the IMEI and MEID serial numbers are not listed with Verizon, you are not able to either Sign up to verizon, or to transfer service to your new iPhone 6. your service is still tied to your SIM card. and when the iPhone 6 is running and active with your sim card, your device listed on "MY Verizon" will be shown as NON VZW device and it will only show the sim card. but a pre-activated sim card pulling from another device will work in the iPhone 6.
this is just like the iPad Air and the iPad Mini Retina. the only difference between these phones is the serial number is put in some list that tells someone which
carrier it supposed to belong to, and if it is locked or not. and which sim card came with the device. other then that. there are no technical differences between them. except for sprint of course.
whenever i inserted a new sim card into the iPhone 6, it automatically got carrier settings and changed its baseband.

the iPhones 5, 5c and 5s, were all shipped with CDMA disabled in GSM iPhones. this is the first iPhone ever to come out where the CDMA radio was not disabled. that is why i posted this thread. because a lot of people assume that the CDMA is still disabled and they are repeating things from previous models of the iPhone, without bothering to check. if i have offended you by wanting to post a message so more people would know what exactly that LTE page says then I apologize. Heck, I'm seeing a lot of web pages like modern reader that are still telling people they have to wait a few months for apple to release the unlocked iPhones.
which is totally untrue.
here is a good thread where you can see people just assuming that the CDMA was disabled. and the phones had different base bands.
http://forums.macrumors.com/showthread.php?p=19926968&posted=1#post19926968
the iPhone 6 sees your sim card and as long as its unlocked, downloads the new baseband on the fly. i don't know if this is a new feature
with all the viral news about bend gate, i don't understand why you seem to want to criticize my positive post and suggesting that apple gives away this information. with all the bad news about bend gate and 8.0.1 bugs. its very hard for a single person like me to get a positive iPhone experience out and offer iPhone tips.
when the iPad air and iPad mini retina came out, the universal support of T-Mobile - Verizon - AT&T and even sprint (under some circumstances) was big news. but now that we have bend gate and iOS 8.0.1 and bloggers who are just copying and pasting what the other blog says. no one seems to notice that the CDMA is turned on.

Calendar on iPhone not syncing with iCloud

The calendar on my iPhone experiences scrambled dates, multiple entries for the same event and does not show iCloud as a calendar in the list of calendars, only my old @me.com calendar. Calendar and iCloud work fine on my Mac & iPad, just not my phone. Any suggestions? CD

You need to delete the old me.com calendar account, and ensure that Calendar is switched on in the iCloud account settings on your iPhone.

Iphone and at&t - the truth about at&t service for the iphone

i love my iphone.
the only problem has been using at&t in southern california. in los angeles there are major holes in the service, and multiple hour delays on delivery of voicemails and emails. so ive been on the phone with technical and customer support dealing with this for months.
Well, yesterday I was on the at&t support line for about an hour with this nice girl that gave my account a credit and finally told me what's really going on and why at&t service and coverage actually ***** so bad.
here's the scoop straight from their mouths to your eyes:
-when at&t bought cingular they ended up having too many cell towers for monopoly rules, so they had to sell a whole bunch and then lease back the service capacity that their network here needed.
-they've gotten cheap and over the past 9 months have not been leasing the entire network capacity as needed.
-this means dropped calls for you and me, network busy, call failed, no edge connection, and voicemail and email delivery hours or even days late.
-i asked if there was any remedy in the works, and she told me that they have a plan to build more towers but that it was stalled in the bureaucracy. she said the more complaints they got from customers the sooner these towers will be built.
-i asked if they were doing anything for their customers and she told me that they would let people out of their contracts early without a penalty because of these issues!
so, finally i get to the question, how's t-mobile service in southern california? los angeles?
i also want to get a discussion of service going in general. i know network issues are not apple's fault, but they affect the iphone experience and are going to affect the iphone bottom line eventually as more and more customers grow tired of at&t's business antics. apple does have a responsibility to its customers to be working with at&t to resolve service issues so that i can continue to love my iphone (i sleep with it).

adrock00,
Have you been spying on my wife and me?? You are writing, verbatum, our experiences with the iPhone. Same thing - love the iPhone, HATE the AT&T service. It's shameful. I spend a good deal of money a month (paying for two iPhones), and I can not, I swear to you, remember the last time I had a conversation on it without the line being dropped (going through this procedure 3-4 times to complete the call) or completely mangled and incomprehensive for periods of time. Love the 'i' in the iPhone, but hate the "phone" Feel like a fool, really, and stuck. In this land of choices, and quality assurances, shouldn't one be allowed to switch service if the service you signed up for is inadequate. With these contracts, they have you by the cojones and laugh all the way to the bank. Shame.
Fully agree with you, also, that although Apple has provided an exceptional product, that I can not tell enough great things about, it should carry some of the responsibility for forcing us to use the lousy service provided by AT&T.
Just my experience. I'm also in LA, BTW.
Cheers

Amazing iPhone - mobile computing as it should be

Sadly too often these fora only cover issues that cause people problems (btw, have others noticed that the proportion of posts that simply complain has gone up? I am concerned that the old community spirit amongst Apple users may be diminishing).
I thought i'd post about a truly amazing iPhone experience recently. For me, this really points to what is possible and to the future.
We have been on holiday/vacation in San Francisco (admittedly fairly close to Cuppertino, but still). As usual we had some days where we did lots of walking. Not only did we use GPS and Google Maps to locate and track us but, much more impressively than that, when it was time to return to our hotel we sought and obtained directions that told us which buses to use, where to change, for what fare and when the buses were due to arrive. Of course we could then use GPS to track process.
Doubtless some will argue that part of the romance of travel is being lost in foreign cities. Let them leave their iPhones switched off or at home. I found it incredible, when we were tired of walking, that my little pocket computer got us back so effortlessly and without stress.
Needless to say, iPhone scored heavily in other holiday areas, such as finding info, booking a hire car, using Open Table to book meals &c. Also, mobile me has been really good at keeping me in touch and letting me post photos for my family and friends.
Three cheers for iPhone this Christmas then. I feel genuinely impressed and cheerful and wanted to share that with others.

Glad to hear it. And glad to hear you are enjoying my home town.
Hubby and I just drove from SF Bay Area to Colorado along I-80. Along the way, I used my phone to check weather/temp of cities in our path, radar maps, checked for chain requirements, etc. The phone totally beat the weather channel on our on-board Sirius because we could pinpoint small towns that were not being reported on the radio. I used app iWant to check for restaurants in the area. We didn't need GPS because we have that on board. But all in all, the phone was a definite help on our trip.

IPhone hacked with install.app, possible to restore settings..

hey guys out there in apple land. i got a question to all the iphone hacks out there. i got a iphone that has install.apps. is it possible to restore to factory settings without being bricked? and then, can i install the software update 1.1.1 on my iphone????

http://weblog.techdad.net/2007/09/27/iphone-experience-installing-firmware-111-o n-jailbroken-iphone-with-3rd-party-applications/
William

My iPhone Experience :)

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