My iPod Classic has white screen.
This morning i wanted to turn it on, but it couldn't, so i thought it was discharged. it was already unusual as have all of my devises charged and clean all the time. When i came home it plugged it in to my MacBook Pro in hope to have it in proper order by the evening. But it didn't work and worse that that, the white screen appeared! I have tried all the steps that apple suggested, but it just wouldn't work! What to do? My Mac doesn't see the Ipod and the thing itself is completelly silent, nothing works apart from the screen.
Hi there dvdking,
I would recommend taking a look at the troubleshooting steps found in the article below.
iPod troubleshooting basics and service FAQ
http://support.apple.com/kb/ts1382
-Griff W.
Similar Messages
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has anyone had this problem followed the steps to rest but i keep getting the same problem
If you have your iPod set to automatically sync with iTunes, right click on the iPod in iTunes, select options and if you have a check mark in the box marked “enable disk use”, remove it and your iPod should automatically disconnect after it’s finished transferring music.
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Ipod touch has white screen and not responsive
ipod touch has white screen and not responsive, pls. suggest solution
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My 3rd generation ipod touch has white screen with lines. Can't access anything. Any ideas?
Have you tried connecting the device to iTunes in recovery mode and restoring it? See this article for instructions on getting your iPod into recovery mode.
iOS: Unable to update or restore
B-rock -
Ipod touch has white screen instead of home page, cant acess anything, any ideas?
problem acessing Ipod touch. have white screen instead of home page
dude your going to have to take it to apple because i can't tell if it's a hardware or software defect. your ipod might not be in warranty unless you got apple care.
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6th gen ipod nano has white screen and won't go into disc mode
My ipod nano has a white screen - it will play music, and it is recognized by itunes. It won't enter disc mode. I can't seem to find any other helpful steps to follow online other than put it into disc mode and restore it via itunes. When I attempt to put it into disc mode holding power/Vol down together the screen will turn back, but when I then hold down Vol down/Vol up together while the screen is dark it just goes back to white screen. I did plug it into the computer and restore it via itunes, and the screen is still white. Any ideas? Thanks!
Hi LizS5,
It sounds as if you have already done much of the troubleshooting suggested in this article, but I would suggest you work through it in order to get your iPod nano back up and running -
iPod nano (6th generation): Hardware troubleshooting
http://support.apple.com/kb/TS3474
Specifically -
Try putting the iPod into disk mode:
Reset the device (press the Sleep and Volume Down buttons simultaneously until the display turns black—about eight seconds).
When the display turns black, hold down the Volume Down and Volume Up buttons simultaneously until the device enters Disk mode.
While the device is in disk mode, sync it to iTunes and try to restore.
And if the issue is not resolved -
My issue is still not resolved. What do I do next?
For information on servicing your iPod, go to the iPod Service FAQ
Thanks for using Apple Support Communities.
Best,
Brett L -
Ipod classic 30gb white screen-whirring
hi all. hopefully i can get some help on here although im afraid i already know the answer....ok older ipod classic. 30gb. worked great for yrs. then started freezing up more and more. wouldnt hold a chrarge very long. then one day plugged into kitchen dock and got a white flashing screen with a very loud whirring noise. no face or instructions on screen. so i thought mabey bad battery. got one from amazon. installed, came right on worked great. was told to run battery down all the way so it can be charged fully when 1st recharge comes around. plugged into dock, same thing, white screen, whirring. so, then i thought the hard drive, got one again from amazon (used, they dont mention that) installed this morning. put in dock, same thing. so am i looking at a logic board? or mother board? im aproaching the limit of the cost effectness?? of replacing parts now....ps if in fact its a bad mother, can i use the "new" hard drive and battery for our ipod 160gb?? thank you for your response.
I have the same problem that you do. I have tried all, restart, reboot, restore to its original settings and nothing. I have tried using the battery to run it off and I have charged it again and nothing happened. The equipment reproduces music, but with a white screem is imposible to operate it. I guess I will try to use the warranty, but I live abroad the US. If you have any progress, please let me know. Good luck, regards, ajlorenzos
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IPOD Classic w/White screen
I have an 80GB ipod classic, i ran the battery all the way down and it shut off. I recharged it and now all i get is a white screen when i turn it on. If i hook it to an Aux in my vehicle it will play music, it is also seen in itunes as well. Would like to now how to fix the problem. Thanks
I have the same problem. I sometimes get som black lines in the screen too.
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Ipod Nano has White Screen...
my ipod nano, first generation has a white screen. not sure how it happened since it came back to me like that after getting it returned when it had been stolen
the screen is completely white, it lights up but i can't see anything on it, no matter what i press or do. it still plays music though.
please helpAnother white screen!! I thought it was just me. Surely enough people have encountered this problem to be able to offer us some help. My screen is all white but does play music. I can't see anything, no calendar, no contacts, no nothing! I have only had it for 2 months and am already frustrated. I didn't drop it, I didn't get it wet, just one day BAM, couldn't see anyhting.
Suggestions anybody??? -
Ipod classic 30gb white screen
Ok its my friends moms ipod classic. About 2 years ago she plugged it into her ipod sound dock and it brought up a white screen with a small ipod on it with a :( that said "www.apple.com/support/ipod. She gave it to me last night to try to fix it. I plugged it into my ipod sound dock to charge it, and it said "very low battery" for about an hour, then the white support screen came up. I tried running diagnostics, and the hard drive test passed. I plugged it into the computer, and nothing happened. However, I was able to get it to connect by holding select + menu, then select + play. I backed up her music, and opened itunes. It said something about a restore, so I did it, it downloaded the firmware, and then disconnected and brought up the white screen.I tried doing it again and the same thing happened. I ran the diagnostics test again to check the battery and here is the result for BatteryA2D: Battery=427 (3998mV) Menu to exit. ADC Test:
ID=0x57
VCC=427 (3998mV)
Battery=423 (3991mV)
4066_ISTAT=121
Charge=0
ACC=255 (2550mV)
Hard drive SMART Data: SMART not supported
Flash Checksum: Checksum=0x0CFF
M25 Diagnostics 0.7. PLL: 0
Completed
SDRAM Full Test
RUN: BL on
PASS: BL blink
FAIL: BL off
Reset to continue.
What should I do?
The ipod is in great condition for its age. There's no dents in it and there's barely any scratches. Is it a hardware issue or a software issue? Thanks. If you need pictures or a video of what its doing, contact me at [email protected]
It is a 30gb ipod classic.See these troubleshooting articles.
My iPod is sad.
iPod displays a "sad iPod" icon.
What does this picture on my iPod mean?
Also, there is a pretty comprehensive post written by another forum member which is about the sad iPod icon or the folder and ! icon. Be aware that it's quite involved and contains some info that will almost certainly void the warranty. If your iPod is still within the warranty period, you should use that option first.
The Sad iPod/folder and ! icon.
You can arrange online service here.
Service request. -
I have a ipod silver that has a white screen you can still hear the music and toggle. Just nothing but white screen. I have tried the 5 rs and tried reset and restore. I have reinstalled itunes and ipod software. Itunes reconizes it as normal. I am looking for a fix that works. Any ideas?
If you did a Restore on it, and the problem remains, it is likely to be a hardware problem related to the screen or logic board. A fix would then require replacing the faulty part inside.
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4th gen ipod touch has white screen
I have a 4th generation Ipod touch. The screen turned white all of a sudden for no reason. I've tried holding buttons letting it die and plugging it back in but the white screen is still there.It still makes noise. like the other day it was making a noise like someone was calling it. Then if I press the sleep/wake button and home button it takes a picture and I can hear the noise but still have the white screen. Does anyone know what I can do? Thanks
try one of these ways:
> restore you iDevice with iTunes in Recovery Mode (if you have to... back up your device before restoring)
> let the battery go completely dead.... then plug it using USB to PC or Mac OS
> replace the LCD with www.ifixandrepair.com
> go to the Apple Store (official store not retail) and see what they can do. they can replace your device for refurbished price -
My ipod touch 2g home button quit working. In music but could not get to home screen. I tried to press the home screen button and the power button on top simultaneously and now I just have a white screen and can't navigate anywhere.
Purchased this ipod used and was working fine when I got it a few days ago.Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Music still plays Ipod classic getting white screen
how do i restore from the white screen
I have the same problem. I sometimes get som black lines in the screen too.
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HELP! my ipod touch has white screen
My ipod touch 4th gen has all of a sudden stopped working.. it went on the the black screen with the apple icon on it and then it wont turn off. i have tried to restore/restart it but it wont work and i cant get it to switch off untill the battery dies.
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
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