My laptop had a virus it wiped my adobe photoshop 10, i have the disc and after the first disc is done it asks for the second disc yet it wont continue its install and says that the serial number is wrong on second disc but it works for the first disc, i

Question

it wont let the second disc install and says its a trial period when i paid alot for it, i need to finish the install !!

Answer 1

Photoshop Elements 10 was a single disk product. Might the second disk be the video editing program 'Premiere Elements 10'? If so it will have a different serial number (24-digits commencing 1143) to that of Photoshop Elements (24-digits commencing 1057).
If you don't have the serial number, but did register the software, you should be able to retrieve it from the 'My  Products' section in your 'My Adobe' A/c.
Cheers,
Neale
Insanity is hereditary, you get it from your children
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