My order doesn't  arrive

hello! I'm from Mexico. I ordered a new usb lightning cable, but UPS webside says that my cable was delivered in San Bernardino, CA, USA. what can i do?? i really need my cable. Pleaseee heeeeelp

Hello timemaster11,
Thanks for writing in, and thank you for being a My Best Buy member.  We appreciate your loyalty.  I am sorry for the inconvenience you experienced with the Pit amiibo.  This character did not ship when expected from the vendor, and some customers such as yourself did see your pre-order fulfillment get delayed.  
It would appear that you were able to pick it up, and I am very glad no additional steps were needed on your part to receive it.  
I am sorry for the early morning text message.  I'll be sure to note the inconvenience of the hour for such an alert to be sent.
Regards,
Mike|Social Media Specialist | Best Buy® Corporate
 Private Message

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