My Rewards point eligible items

Are PSN (Playstation Network) and XBOX LIVE cards also eligible for purchase points?

Hi warren77lee,
Welcome to the Best Buy forum, and thank you for posting!
A pre-paid PlayStation Network or Xbox Live card should qualify for base points; however, as do other pre-paid gift cards, they would not qualify for any bonus point offers.
***UPDATE***
After double checking with our program team, it has been confirmed that PSN and Xbox Live cards DO in-fact qualify for both base and bonus points.
Best Wishes,
Derek|Social Media Specialist | Best Buy® Corporate
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What will happen to reward certificate once items are returned?

I bought 2 ipads and few other items during thanksgiving holidays and in early december I received $15 reward certificate, i haven't used them until now.
I returned one of the ipads once after the reward certificate issued. My question is what will happen to reward certificate now? Is the $15 reward certificate still valid? What will happen if I use it now, will my account be with negative reward point balance? Will be credit card be charged for the reward points amount for the return items?

Hi wincitycusotmer,
Thank you for connecting with us on the forum!
It would ultimately depend on how many points you were originally awarded for purchasing the iPad and how many points you had in your account when the return was processed. Here are a couple examples of possible outcomes:
If you had been awarded 500 points for the iPad and had 700 points in your account, then your balance would drop to 200 points and you would keep the $15 certificate.
If you had been awarded 500 points and only had 300 points in your account, then the $15 certificate would be cancelled and your points balance would be 550.
After using the email address you registered with the forum to review your My Best Buy account, it appears the points you had received for purchasing the iPad have already been removed and the $15 certificate is still active. If you have any additional questions about your account, please feel free to send me a private message and I will see what I can do to help. A private message can be sent by clicking on the blue button in my signature.
I hope you have a great day.
Derek|Social Media Specialist | Best Buy® Corporate
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Bring Back Marketplace Reward Points & Reimburse Back Points.

I have to say, that I am really upset with Best Buy with them changing their status of NOT getting rewarded for ordering item thru Marketplace. I have ALWAYS order items thru best buy and thru Marketplace, NOw we don't get rewarded for ordering items that are on the best but website that goes to a 3rd party site. I truly believe they need to look over this issue again and reinstate that Best Buy customers will get rewarded for ordering items thru best buy Marketplace. This is like saying to sign up to a club membership but can't have the goods that comes with signing up. I believe I will have to start looking for another electronic place to order my items. Best Buy never have my items listed under Best Buy, they are always under Marketplace. With that, I am the one that is losing out. I would like to have the favor and speak with the department that handles the reward points and tell them that they will start losing customers if they don't reinstate the reward points for buying items thru the Marketplace.

Allan-BBY,YES BESTBUY did award customers when they purchased thru Marketplace, II have the proof, it you like to see it. Bestbuy stopped awarding customers on 06/19/2014., Even Derek-BBY replyed back and stated that date also. I am a customer that buys alot of items thru the Marketplace. I am very upset because I would rack up alot of points since 06/19/2014, however, those purchases doesn't count towards my award account. It make me as a Bestbuy customer, very upset and want to get my items somewhere else. Here is what Derek-BBY said:I can imagine feeling disappointed if you have placed orders through the Best Buy Marketplace in the past and have since come to find out that points are no longer awarded for those orders. As of 6/19/2014, any order placed through our online Marketplace will not qualify for points. Your feedback is greatly appreciated, and I will make sure that it is made visible to our My Best Buy program team. I would like to see if reinstated along with getting my award points since 06/19/2014.

Expiration of Reward points and status change from elite status how does this happen?

My rewards point have expired and my elite status has changed. How does this happen?

Good morning John30csx, and welcome to the Best Buy forum,
I can understand questioning why your account status may have been downgraded. To have retained Elite status, you would need to have spent $1500 on eligible BestBuy.com and Best Buy store purchases during the 2013 calendar year. If you did not spend at least $1500 by 12/31/2013, then your account status would have been downgraded sometime in February.
From what I can see after looking over your My Best Buy account, you had a $20 certificate that expired in September 2013. Prior to some program changes that went into effect last year, a certificate would have expired 90 days (180 days for Premier Silver/Elite Plus members) after it was originally issued. Once a certificate has officially expired, we are unable to issue a new one.
With that all being said, please feel free to send me a private message if you perhaps have any additional questions about the My Best Buy program or your account. A private message can be sent by clicking on the blue button located within my signature.
How to Keep Your Account Active
Thank you for reaching out to us!
Derek|Social Media Specialist | Best Buy® Corporate
Private Message

Good Maintenance Reward points - what a hassle

Bought a protection plan in December 2010 because the sales representative said I'd get double the amount of the plan ($99.99) in rewards points if the plan went unused. I typically don't buy these plans, but as an insurance policy and I'd get twice as much back in four years - didn't see the down side.
Didn't figure that I'd have to spend over an hour bouncing between the Geek Squad and the Rewardzone phone operators, neither of which spoke very good english, couldn't type my phone number in correctly, etc. But I patiently kept my cool and thought heck everyone has to make a living and at least they were polite.
Well 90 minutes in, after they tried to transfer back for the second time I just surrendered and gave up. So I googled it looking for a number. First, I found out that the salesrep was misleading, he specifically told me I'd get $200 in rewardzone points to spend on my $99.99 investment. Now I found out that I may only get double the number of points, so 200 points! That isn't even $5! Guess it goes to the 'too good to be true'.
As an Elite member you'd think they'd at least have helped me resolve the issue and not just keep tranferring me.
Anyone successfully get any points from this Good Maintenance Reward program, I kept the receipt and the warranty flyer and the plan just expired on 1/10/2015 so I'm within the window. Just not sure its worth the hassle.
Solved!
Go to Solution.

Good morning gizmo91,
Thank you for taking the time to reach out to us on the forum.
While the Good Maintenance Reward has not been offered with the purchase of a Geek Squad Protection plan since 2012, there is absolutely no reason why you should have been on the phone with us for more than an hour. In my opinion, that is beyond excessive for something that should be fairly easy to address. It is a matter of determining if the plan purchased was eligible for the reward and if the terms of the reward were met upon the plan expiring.
I sadly have no way of going all the way back to December 2010 to know exactly what was said or not said; however, I do know what the Good Maintenance Reward was intended for and how it worked. A protection plan is usually purchased just in-case a product ever starts to not function properly, but there are times where a plan may never be utilized and that is when the reward would come into play. The reward was not intended in any way to be a refund or form of reimbursement, as the plan did still provided coverage.
I am very sorry for any inconvenience you may have experienced while trying to take advantage of the Good Maintenance Reward, and from everything that I can see, the protection plan you purchased in 2010 does qualify for the reward. That means you would receive double points based on price you paid for the plan, and to ensure that reward is processed properly, I will be sending you a private message. You can check your private messages by logging into the forum and clicking on the little yellow envelope at the top of the page.
I hope you have a wonderful day!
Derek|Social Media Specialist | Best Buy® Corporate
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Reward certificate on item with a free gift card

Hello,
We've got about $50 worth of best buy reward points banked on our My Best Buy account (elite plus if that makes a difference) and were interested in redeeming those points towards the Keurig 2.0 that's on sale this week. The only problem is that the Keurig K350 (SKU: 6627115) currently comes with a free $20 Best Buy Gift Card.
We've had trouble redeeming reward certificates on items that come with a free gift card in the past. Is this still an issue or has this problem been fixed online/in-store?
tl;dr - can we use reward certificates on an item that comes with a free bestbuy GC online and/or in-store?
Any info would be appreciated.
Thanks.
Solved!
Go to Solution.

Hi m88,
Welcome back to the Best Buy forum!
I am not aware of any past or current issues that would prevent members from being able to apply active certificates to products (in-store and on BestBuy.com) that come with a free gift card. You should be able to redeem your $50 in certificates as long as the purchases pre-tax total is equal to or greater than the value of the certificates.
With that being said, I would suggest trying to order the Keurig. Please feel free to send me a private message if for some reason you have any problems placing an order and I will see what I can do to help. You can send a private message by clicking on the blue button in my signature labeled "Private Message."
Thank you for posting and for being a My Best Buy™ member.
Derek|Social Media Specialist | Best Buy® Corporate
Private Message

Rewards point for ebay purchase

Hi I just bought a couple of PSN cards on ebay, from the official bestbuy account. Can I get rewards points for this purchase?

Hello again d3sm0nd,
I hope that you are enjoying your Wednesday morning.
That is a great question! As far as I know, a purchase made from the Best Buy eBay Store is not eligible for points because Best Buy on eBay is not associated with the My Best Buy™ program. It would almost be like the products that are sold through our online Marketplace, which are also not eligible for points. I have provided a link to the Best Buy eBay Store FAQ below if you have any additional questions.
Best Buy eBay Store - FAQ
Thank your for posting to the forum and for being a My Best Buy™ member!
Derek|Social Media Specialist | Best Buy® Corporate
Private Message

No $25 rewards points for LG G4 Purchase

I purchased an AT&T LG G4 on 6/9, and was told I would receive $25 in rewards points if I signed up for a rewards account at the time of purchase. I've seen where it would take up to 20 days for the points to show up in my account, but it has now been 20 days and I don't see those points.

Greetings danbiehl, and welcome to the Best Buy forum,
It appears you may have read some of my other forum posts regarding the current promotional offer where I say it can usually take up to 20 days for points to officially post to a member's account. You may also have noticed that I offered to review the account for any member that purchased an eligible smartphone while the offer was valid if the $25 bonus certificate (1,250 points = $25) did not post after 20 days. All a member would need to do is send me a private message by clicking on the blue button in my signature labeled "Private Message."
After looking over your account, it would appear to me that the AT&T LG G4 smartphone you purchased should qualify for the bonus certificate. To ensure that your account is up-to-date, I will be sending you a private message. You can check your private messages by logging into the forum and clicking on the little yellow envelope icon located at the top of the page. Any member that reads this and has not received their bonus points after 20 days can feel free to send me a private message and I will see what I can do to help.
Thank you for posting and for being a member of the My Best Buy™ program.

I have a new account and I want to use the reward points

hi
I just created a new account on Toshiba and deleted the older
the old account: (radumuresan) http://forums.computers.toshiba-europe.com/forums/profile.jspa?userID=538172580
the new one: (akhenaton) http://forums.computers.toshiba-europe.com/forums/profile.jspa?userID=538318254
I did that because I couldn't post on a thread ( http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=22110 ) and I thought that it is a problem with my account
now I want to use my 10 reward points (which were not used with the previous account - "radumuresan"), and also, if possible, to transfer (add to the current account - "akhenaton") the 3 reward points earned; it's annoying - my new account ("akhenaton") has no "Reward Points to Assign" (from the beginning) even though I haven't used the 10 reward points in my old account :|
I, also, would like to thank moderator if he/she contacted Toshiba technicians in the problem regarding the XD-bit ( http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=19857 )
I had no chance to do this before the thread was closed (I only got to thank Toshiba Support Team as I was very anxious to run some tests on my "shiny new laptop" with the new BIOS update; later when I tried to edit my post the thread was already closed)
thank you!
L.E.: now the 10 "Reward Points to Assign" just appeared on my account; 10x (but I still don't see the 3 earned points added too)
Message was edited by: akhenaton

Hi akhenaton. I am writing a bit off topic, but there i have an opportunity to write you something, because both topics, where you adviced me, are now closed.
I was trying to write you something in the topic about the RAM modules, where you reacted and answer my question. This topic is already closed, so i am not able to add there any post. I just wanted to say you thanks :) I have also problems posting the message in topic about NVIDIA GeForce GO 7600, it wrote me the same, that it has to be approved by moderator or something like that. So i waited for some time and the post finally apeeared the next day. I don't know, when the post has to be approved by moderator and when it is posted automatically. And something about reward points, I think, that you have 10 reward points at your disposal in every topic you created, don't you? Greetings.

Urgent please help will reward points

How do i join two trans table with indexes.
please help will reward points.

Hi,
Just copy paste this code, activate and test.
INNER JOIN.
TYPES: BEGIN OF t_vbak,
             vbeln TYPE vbeln,
             END OF t_vbak.
TYPES: BEGIN OF t_vbap ,
       vbeln TYPE vbeln_va,
       posnr TYPE posnr_va,
       END OF t_vbap.
DATA: it_vbak TYPE STANDARD TABLE OF t_vbak.
DATA: wa_vbak TYPE t_vbak.
DATA: it_vbap TYPE STANDARD TABLE OF t_vbap.
DATA: wa_vbap TYPE t_vbap.
select-options: s_vbeln for wa_vbak-vbeln.
SELECT avbeln bposnr INTO table it_vbap FROM vbak AS a
                            INNER JOIN vbap AS b ON
                            avbeln = bvbeln WHERE a~vbeln in s_vbeln.
loop at it_vbap into wa_vbap.
WRITE:/ wa_vbap-vbeln, wa_vbap-posnr.
endloop.
LEFT OUTER JOINT.
SELECT avbeln bposnr INTO table it_vbap FROM vbak AS a
                             left outer join vbap AS b ON
                             avbeln = bvbeln WHERE a~vbeln in s_vbeln.
loop at it_vbap into wa_vbap.
WRITE:/ wa_vbap-vbeln, wa_vbap-posnr.
endloop.
DIFFERENCE BETWEEN INNER AND LEFT OUTER JOIN.
With respect to above example,
INNER JOIN will fetch all those datas with reference to VBAK in VBAP.
LEFT OUTER JOIN will also fetch all those datas with reference to VBAK in VBAP. But it will also fetch those data which are in VBAK, But not in VBAP.
hope this helps.

How to give more than 10 Reward Points

Hi Experts,
For your excellent performance for solving problems, if I would like to give more than 10 "Rewards Point", how can I proceed? Can any expert guide me how to give more than 10 Reward Points?
Thanks,
Hoque
Toronto, Canada

Hello
There is one more way to award more than 10 points
This is the table
Designation
Point Value
Awards of This Type Allowed
Solved My Problem
10
1 Time Only
Very Helpful
6
2 Times only
Helpful
2
Unlimited
So if you think you want to give more than 10 points, keep allocating 2 points as many times as you can and finally give the 10.
Reg
*assign points if useful

Trade in issues - 10% and 2x reward points

I traded some games in the middle of december and never received my double reward points or my 10% bump in value to any of the games. I have the paper with the transaction id if that helps anyone.
Thanks again

Hi jwhit2736,
I'd be glad to take a look at your trade-in and make sure your Gamers' Club benefits were properly applied. I'll need to gather some information to do so, so please make sure to check your private messages. You can check your PMs by signing into the forum and then clicking on the letter icon in the upper right-hand corner of the page.
Aaron|Social Media Specialist | Best Buy® Corporate
Private Message

My order has shipped and I've received part of it, but NO REWARD POINTS yet????

As the Subject points out, I haven't received the points yet and the website says the points are not rewarded until after shipping. I'm just wondering where they are? I have only one account, I logged into the store site prior to purchase, I have only one card, The Sony Financial Services Card which I used to purchase Sony's brand new 4K tv. My Sony account/Sony Reward Points were already linked as I've already received/used Sony Reward Points prior to this purchase of the 4K TV. So what could be wrong? Why am I not showing any points for this latest purchase of the TV & 4K video player (they're running a special for a free 4K video player for the purchase of the tv I got, and I have already received the 4K Video Player)? I'm set to receive the shipment of the TV tomorrow between 10am-2pm Central.
Anyone have any ideas as to what may be going on?
Thank you for your time.

Hi Lonnie! It would be best to contact Sony Rewards here for further assistance. Thanks!
If my post answers your question, please mark it as "Accept as Solution"
http://bit.ly/LapMagWin

REM Reporting Point line item with operation number 9999

Dear guru,
I run MFBF with a REM Profile that post Automatic GR and Activities.
I have four operation in the material routing (10,20,30,40)
For the first three operations I want to confirm them with target activities
I define Third Operation with operation number 30 as "Reporting Point Operation" and
set the necessary settings for Reporting Point at Rem Profile.
After the confirmation I check MF12 (display document log information).
I see two reporting point line item : one for operation number 30 and one for operation number 9999
The system update in table AFRU only operation 30.
So I donu2019t know the activities confirmed with operation 10 and 20.
Do you help me ?
Thanks in advance.

Hi dude:
Once I had this problem, and was due to a wrong definition of the parameters used in the formula for calculating the activities in to the operations.
You can chek it in the next path:
IMG route
Production > Basic Data > Work Center > Costing > Work Center Formulas > Define formula parameters for work centers & Define formulas for work centers
Make sure that these parameters are correctly linked to the formulas.
Please, let me know if this info was useful for you.
Regards
Omar Perea

J1IS (After GI in STO Process) will reward points for any helpful answers

Dear Gurus,
After Goods Issuance of Stock Transfer Order:
I did a capturing and posting of Excise Invoice referencing the Goods
Issuance Material Document (of STO) using transaction J1IS. Excise
Document is created succesfully and displayed in the pop up message,
but FI document is not displayed in the pop up message (but it actually
got created in the system).
The pop up message looks like this:
"Excise invoice 001020026 generated. FI document is ."
Is there a SAP note to enable the FI document number to be displayed in
the pop up message?
Will reward points for any helpful answers.
Thanks,
Jules

Resolved with SAP's help:
Run transaction FIBF.
On the menu click on - Settings -> Products -> of a Partner -> Activate
here maintain a new entry:
Product Partner
CIN INDIA

My Rewards point eligible items

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