N97 min Ovi maps problem

Can not connect to the Internet in ovi maps, constant error message.
Common Internet works fine without any problems,

N6303 classic
I have a N6303 classic. Using PC Suite and Map Loader I managed to upload the UK maps to my 6303 just after last Christmas. For some crazy reason 2 days ago I downloaded and installed Nokia Ovi Suite and allowed it to update my phone – quite unnecessarily, but it looked like a good idea at the time! The backup failed. It lost various settings, but I was able to reset them. Also it allowed me to download via my PC a selection of maps and load them on to my phone. I then found that the memory card was too full and I wanted to remove some of them...I found I was unable to do this in Ovi Maps, and got the same error message that I lacked an internet connection. (I have broadband, which works fine.) However, PC Suite allowed me to delete all the maps, freeing up some space. Now, neither Ovi Suite nor PC Suite will allow me to connect to the internet via my PC to download, you’ve guessed it, the maps of the UK. The only route seems to be to connect to the internet via my mobile, which I have no need to do and will simply waste money. The maps would be nice to have but aren’t essential and I have absolutely no use for the 6303 as a SatNav, but it is frustrating not to be able to take advantage of what seemed a useful little add-on, having an A-Z of the whole of the UK available for emergency use.
Milo

Similar Messages

N97 mini OVI maps 3.03 - 3.04 update crash

N97 mini phone with latest firmware (12.0.110.C01.01) through Ovi Suite or directly thorough phone software updater offers update for OVI maps to newer version. From 3.03 to 3.04
Both ways excellently download install file ~9Mb, but the install process crashes.
Any solution?
Nokia 1611, 2210, 3110, 5110, 6210, 6310, 6310i (up to these models totally satisfied)
Then don't remember model, then E50 (mostly happy), then N97 mini - phone with briliant keyboard, but poor touchscreen, then business phone E07, phone that can not make a photo of contract, invoice or business card. poor design of usb port and 5 months at service did it - my nowadays phone is Apple. Company gave me Asha 300, so frustrating, that I use my old E50 instead...
Solved!
Go to Solution.

If I'm looking: Menu > Settings > Application Mgr. > Installed apps. - what incidences of either Nokia or OVI Maps do you have installed already?
I see neither Nokia, nor Ovi, nor any Maps at all.
So nothing even worth trying to remove.
And plus to all - My Nokia was on touchscreen warranty repair - so it was like new from box.
Before warranty there was this problem and after receiving from warranty - same problem.
Only I restored backed up contents before trying tu update OviMaps...
Nokia 1611, 2210, 3110, 5110, 6210, 6310, 6310i (up to these models totally satisfied)
Then don't remember model, then E50 (mostly happy), then N97 mini - phone with briliant keyboard, but poor touchscreen, then business phone E07, phone that can not make a photo of contract, invoice or business card. poor design of usb port and 5 months at service did it - my nowadays phone is Apple. Company gave me Asha 300, so frustrating, that I use my old E50 instead...

N97 Ovi Maps problem

HI,
i tryed to update my maps definition by checking on Ovi Suite on my PC via USB.
Some updated maps were available, but during the update, i've lost the connection with USB.
From now, there is no "cities" folder on E: and Ovi Suite can't upload new maps.
So i have Ovi maps working but without any Maps !
It says my memory card is full, but there is 28Go available !
Any idea to recover it ?
thanks for your help

During the update process, the old maps are deleted first before the new maps are downloaded. I have never interrupted the process but it is possible the usb connection was interrupted just as all the files were deleted. This could explain why the Cities folder and qf files are missing.
Now to get Ovi Suite to see the mass storage for map data purposes, you first need to run Maps at least once. This should recreate the Cities folder and qf file. Once this is done, Ovi Suite should be able to see it and allow you to download map data.

N97 Mini Memory Card Problem

I've been having a problem with my N97 Mini since installing a SanDisk 16Gb Memory Card.
When switching on the phone it quite often reboots. It will then work fine.
I also get 'memory full' or 'security module' errors. I can fix the issue by rebooting or ejecting the memory card in the file manager (even though I don't need to physically remove the memory card).
If I remove the memory card it works fine and I can't reproduce the errors.
I tried reformatting the card but it hasn't helped; even though it's blank.
Could it be a problem with the phone hardware, the memory card or the firmware (I'm running v11 on vf uk)?

So I've now switched to a Nokia memory card.
It came in official Nokia packaging, however there's no markings on the memory card or included adaptor that it's made by (or for) Nokia. Having looked online I can see there are other examples of this.
I did wonder if it was genuine!
However it works much much better with my phone.
The Security Module Error has completely gone, it very occasionally does the random reboot on startup, and gives a 'memory full' error, but I think this may be due to an issue with Ovi Maps and the amount of music I have on there.
I will try (another) full reset just to make sure but otherwise the phone's now working well.

N97 Mini Having Video Problem w

I am having N97 Min recently I have updated the firmware to V 11. 0 . After that the video is not playing.
The Video is getting stuck in between but the audio is running.
I have tried Hard Reset also but still the problem persists.
Any advice .....

So I've now switched to a Nokia memory card.
It came in official Nokia packaging, however there's no markings on the memory card or included adaptor that it's made by (or for) Nokia. Having looked online I can see there are other examples of this.
I did wonder if it was genuine!
However it works much much better with my phone.
The Security Module Error has completely gone, it very occasionally does the random reboot on startup, and gives a 'memory full' error, but I think this may be due to an issue with Ovi Maps and the amount of music I have on there.
I will try (another) full reset just to make sure but otherwise the phone's now working well.

Free ovi Maps problem

Once again Nokia has exceded themselves in the field of ridiculousness:
I cannot download ovi maps OTA via software update on my phone and I have looked on the nokia website but cannot find a download for my laptop so I can install via USB.
I have an n97 with the newest software... please help.
(On another note, does anyone know why my n97 doesn't respond to any button/screen presses from time to time after unlocking screen? Any fixes?)

Hi, only way to get maps update is to go to nokia maps on phone browser and download N97 mini version ( it works perfectly) but it will take up about 9 meg of space on C. New version will be with V2.1 update when it arrives.
Good Luck
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

N97 mini + Ovi Player + Memory Card

Hi,
I cannot find how to transfer music with Ovi Player just inside the Memory Card "F" of the N97 mini and NOT inside the Mass Memory. How can I set the Ovi Player to do that?
Thanks

Hello my friend,
I wonder if you solved your problem. If so could send me instructions on how to solve.
Thanks
@brunhosa,
We have edited the email address that you have posted. We encourage user not to post personal details on the Nokia discussion.Thank you for understanding
Thank you for understanding.

Latest facebook for n97 mini - Ovi site driving me...

Hi people
lost the facebook app for the n97 mini.
Tried in vain for 2 days now to complete simple task of going to Ovi store and downloading...to no avail
Can anyone email me the inst. file to [email protected] or post a link to somewhere online ( other than OVI store) where i can Dl this?
Everytime i try to dl it either freezes or says my login details are incorrect
thanks

Samsung Jet is a feature phone, and you have a smartphone. A feature phone usually does not have all these kind of troubles because it is a closed system wherein there is very little things we could do to alter the way it runs. A smartphone on the other hand is more open, and a wrong installation, or other factors could cause problems.
For a more general fix, since we do not know what the possible causes of your phone's general slowing down, you could do a reset to factory settings. type in *#7780# on your dialler. This will not delete any data, but it is advisable to do a backup of everything except settings.
Please return if there be anymore problems. Also please say if you have a memory card installed in your phone, or do you remember doing anything before the problem, such as installing an app or a firmware update.
If you find my post helpful please click the green star on the left under the avatar. Thanks.

N97 Music and Maps Problem ... All dissappearing

Hi
I have a major problem with the music on my n97...Before i left for overseas (I am gone for 3 months) i bought the n97 and added roughly 15 of music onto it to keep me occupied whilst walking and travelling. That equated to roughly 3500 songs. For some reason all but 440 arnt showing on the music player.
Yes i have refreshed the music files inside the music app and still nothing shows up.Just this 440 songs that were already there. Now since i am some 12,000km from home I am unable to simply reload my music back onto my phone. This music is all stored on the 32GB internal mem card and have still taken up space in there although when i explore the memory card i cant find this music anywhere. Is there anything i can do to get this sorted out? Has anyone else had this problem and can help me (without having to reload the music off my comp since i wont be able to get there until December)
Also,last night through the software update inside the phone i upgraded maps to version 3.1 After i did this i went into the ovi maps app and guess what,all my maps have dissappeared,I had all of Europe (which i desperately need),Singapore,Australia and NZ. Now they are all gone,same as the first part of this thread,can anyone help me with this prob too?
I really appreciate any help i can get especially on the music side since i sold my ipod to pay the N97...now i have lost most of my favourite music off it and really want it back
Thanks

All of your music and apps should be on your computer.
Did it not come from your computer in the first place?
If you bought it from the ipod, then it should transfer from the ipod to your computer when you sync or you can click File>Transfer Purchases
Did you sync to a different computer than normal?
Perhaps you could explain what happened?

OVI map problem with E52

Hi,
Iv been using E52 for the past 11 months and loved the way OVI maps worked but about 2 months back i had some serious problem related to keypad and since the customer care couldn't fix it they replaced it with a new E52. I am not able to use OVI Maps properly on this new E52 meaning my current location is being shown and also in the search option I am able to search for places but when I am selecting the location and opting for drive to or walk to option then the waiting for GPS option keeps me waiting forever. With my previous E52 this problem never exsisted and the route map was created immidiately. I dont mind using the map service over the GPRS instead of GPS. I have updated the firmware and also installed the latest nokia OVI map software, updated the maps but still facing the problem.
Please Advise.

@Manish4ever
Welcome to the forum!
I am assuming that you will have the same functions as on my E72 a similar S60 3rd FP2 device.
Suggest that you go to Menu > Ctrl. panel > Settings > General > scroll down list to "Positioning" > Positioning methods - temporarily disable ALL except Integrated GPS, go outside away from tall buildings if feasible, open OVI Maps application and wait 20 -30 minutes necessary for it to establish very first positional lock.
Happy to have helped forum with a Support Ratio = 42.5

N97 Mini Flash Lite Problem

Hey Guys, what happened with me maybe a minor issue but i wanna know how to solve it.
Here's what happened with my N97 mini: I had the flash lite 3.0 installed, so I downloaded The flash lite 3.1(4) from a link i found on Google. Now, when I go to youtube.com on the default symbian browser, I get the first "frame" of the video with sound but without the video; only first "frame" of the video appears. When I tap on the video for Fullscreen the web browser closes by itself and it shows to the homescreen, and something really weird happens: when i hide the widgets and show them again, it does it like i have the theme effects off.. but when i go to theme settings, its actually theme effects on. And it doesnt do the effects again untill i turn my phone off and then turn it on.
On the other hand, I guess this flash lite issue is causing a problem on video playback in realplayer. When I record a video with the camera and play it back, it does it without any problem and the file format is MP4. Though, when i send an MP4 video from my pc to the phone, the playback shows no picture.. just the sound.
Im sorry If I said too much, but i said everything that happened because i wanna know if its really the flash lite's problem.. or its something else?
And either way, whats the solution!? Please Guys I need ur help

A software update shouldn't cause a problem as the phone has data protection, just to be safe back up your contacts, but the phone should be fine anyway, simply re-install the software with Nokia Software Updater, and hoprfuly it will resolve your problem, if not , contact a Nokia Care Point, whatever the case , the phone definitely won't be any worse for a software install.
Good Luck
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

N97 Mini Start Up Problem

Apparently after rebooting my phone, my N97 Mini does not start up, instead, it shows a white screen with the word "NOKIA" and it's stuck there forever.
Googled the issues and I am not the only one who faces this problem, but the thing is, people cannot seem to find any solutions to this, I was hoping to get assistance over here. True enough I can bring my cellphone to the nearest Nokia Care Center, but how many times do I have to face this? And I'm lucky to have a spare phone with me, otherwise, travelling is going to be a problem for me because my phone is my essential.
Anybody has any solution to this?

I've encountered "stucked forever with white screen Nokia logo" problem for more than 5 times since I bought Nokia Mini for one month.It's really frustrating in the beginning. I know this will randomly happen. Well, it just happened again 2 days ago.
Here is my quick fix to undermine the impact.
1. Bought a 8GB SDHC card for mini.
2. Put all my favourite softwares' SIGNED sources (*.sisx) in SD card (F: drive in File manger).
3. Randomly backup Setting, Message, Contacts, Calendar in SD card.
I don't backup "Files" since I don't know what kind of files it backups and sometimes those files are large.
4.1 If the mini DEAD again(freezes at NOKIA booting logo), then Hard-Reset the N97 mini.
4 2 Go to backup Fucntion to restore your previous backups. (i.e. Setting, Message, Contacts, Calendar)
4.3 Go to File Manager and install your favourite softwares again from the SD card.
To install softwares directly from SD card is much faster and easier then from PC/Laptop.
Especially, when mini dead on the go or during the trip, you won't be worried about NO PC besides you.
ps. I don't put softwares and backups in Mass Memory because I may format it when needed.
Although "Crash" thing is still bothering sometimes, the quick fix makes me feel better(safe !?) and I still love using Mini.
Cheers,

N97 mini music player problem

i dont know whats going on but yesterday i was transfering new songs to the phone then suddenly the screen turns black and the phone dead. i took out the battery and restart again but all songs inside the phone gone and i cant transfer any songs now. its shows in the hard drive that still have 700 songs but it says no songs when i pressed on the music player? i tried restarting many times but no use. anyone know how to solve this problem?

Hi,
This same problem is with my n97 mini but not with the music player since I\ve never tried using it. It happens with me when I sometimes open my images or other stuff, the screen goes black and than it restarts itself or it shuts down. Even my WLAN is not working properly ( may something wrong in the settings. Anyways did you tried to update your music playlist on phone?
I think whenever you transfer songs, you will to update the playlist.

N97 mini key lock problem

Hi there NSeries experts!
I couldn´t find a topic related to my question,
so here´s my post:
I´ve got a little problem with my N97 mini
(type "RM-555" software-version: "11.0.102"):
The key lock button at the side of the phone
does not work properly in my eyes.
Sometimes - yes, it does not show up every
time you use it, only in about 50 % of usage -
when you use the button it works "back and
forth". That means, if you wanna lock the phone
it gets locked and then directly unlocked again,
although the button has only been used once.
Same thing sometimes the other way round:
The phone is locked, the button is used, the
phone unlocks and directely locks itself again.
It is not the worst bug I can imagine but after
a while it is quite annoying.
Does anyone have an idea what this is all
about? Do you think it is more likely some
hardware defect or rather more a software
bug?
Thanks for any help!
If you need further Info about the phone,
software etc. just tell me...
Tom.

Then if you want to try everthing before going to nokia, first try reset *#7370# , backup your data first. Still no success? Reflash with same firmware version via NSU. (back up your data in both cases)
Previous Phones: 6600, 7610, 6230, 6230i, 1100, 1112, N70, N73, N95, N95 8GB, 5800XM, 5230, C5, iPhone 3GS, SE Xperia X10, N900, N8, SE Xperia Arc
Current Phones: Nokia N9, iPhone 4

5800 Ovi map problems

Hi guys,
im quite new to this so help would be appreciated,
Everytime i open ovi maps and try to go online i get the error message 'something went wrong and the connection failed'?
i have no idea how to get around this or what to do so help would be appreciated.
Many thanks
James
Solved!
Go to Solution.

Hi, assuming you have the latest map app and your settings are ok everything should work ! Just in case, try this:
first connect phone to computer and use Nokia Software Updater or Ovi suite to check you have the latest software update.
Second go Menu-settings-application mngr.-installed apps.-scroll down to Ovi Maps/Nokia maps and select options-uninstall, do this for all maps software.
Third , go menu-Applications and scroll down to Location app and open positioning-positioning methodsand tick everything except Bluetooth GPS
Now go here and download the correct version for your phone and install this (the bottom download not the first one)
http://betalabs.nokia.com/apps/ovi-maps-beta-for-mobile/download_and_installation
Finally using Nokia Map Loader, remove all old maps on phone and download the maps for your region and install them to your phone, all should be fine
If it isn't you may need to do a soft reset which will take your phone back to 'out of the box' but you will have to set it all up again, and will need to backup your contacts'calendar and notes, NOTHING else, as settings may be causing your problem !! Then set up your phone again . If you don't have loads of apps and music etc on the phone I suggest soft reset first, then install maps as described.
Soft reset by dialling *#7370# followed by 12345 and phone will reset and be like new.
Good Luck
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

N97 min Ovi maps problem

Similar Messages

Maybe you are looking for