Network magic is recognising my vonage device as the router.

I am trying to add a laptop to my network and get the message that I can not add the device wirelessly because network magic can not change the security settings of my router. When I go to the map my Vonage device is being recognised as my router.

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How to allow access to my airport extreme network for more than one wirelss device at the same time

I received a Kobo Vox ereader for Christmas and have not been able to connect to my home wireless network. It works with unsecured networks and I tested it out at an Apple reseller with their airport extreme netwok and it connects fine.
It seems as if I cannot have more than one wireless device connected to my home netork at the same time.
So here is what I did to test this out:
- I powered off the Kobo vox
- I shut down my macbook
- I turned off the modem and unplugged the power cord and removed the cable connection from the modem.
- I also unplugged the airport extreme router.
- I waited for about 15 minutes and then set it all up again and turned on the power to the router and the modem
- I turned on the kobo vox (I left my laptop shut down)
- my kobo vox was able to connected to the internet.
- I powered up my laptop and it couldn't connect to the internet.
So, I went through the above steps again and powered up my laptop first and was able to connect to the internet. I then turned on my Kobo and was not able to connect.
It seems as if I can only have one device connected to my wireless network at one time and that device is the first one to be powered on and connected to the internet.
Am I missing some network or airport extreme settings...
thanks

Try the following on your Mac.....
Open Macintosh HD > Applications > Utilities > AirPort Utility
Click Manual Setup
Click the Internet icon
Click the Internet Connection tab
Change the setting for Connection Sharing to read Share a public IP address
Click Update

Network Magic v 5.5 I cannot access the online help from the links within NM

When I try to access the online help from any link button in NM V5.5 including the main help > Help center > Network magic help, the browser will open and resolve address , Status bar will state done but I have a blank page.
The URL in the address bar is
http://go.purenetworks.com/redir/webhelp/nm/_cover.htm?pn=nm&a=5.5.9195.0&as=0&ad=2&bt=shp&b=Pure&dc=Pure0.LinksysRouterSetup&dt=OLN&k=1611759616&ct=cisco&ag=d9429c0fe2fd40b9&g=d04c74e28eb95300%2Cb2610a4f03b2f988&lcid=1033&ulcid=2057&am=99&it=upgrade
I am running windows 7 Ultimate, have tried
Firefox 3.6 and
IE 8.0 -- I have put the Url into the trusted zone and the web page will again show up as done and status bar shows trusted zone
I have tried all this with my Firewall & AV (Kaspersky Internet Security 2010) both on and disabled
NB The "ask linskys link works" as does the "community forums"
The Main help > Help center >Getting Started also works.
( I am running the WRT610N Router set up by Network Magic)
Many Thanks

I've seen this too use http://support.networkmagic.com
Mikro the Owner of the Linksys BEFCMU10_V4-UG Modem & The BEFSR41v4 Router.

Unble to reactivate Network Magic is causing me to buy a Netgear router

And no longer will I purchase Cisco products. I paid for a full install of network magic and I had to reinstall windows 7 and now it won't let me activate it. I need to have a full version of Network Magic. I'm going to spend $120 on different brand because Cisco did that..

I WAS NOT informed or I wouldn't be here....besides why should we HAVE to buy a router to replace something that works fine? Giving us a way to run without their stupid activation after they dumped all of us would have been good PR.....instead they will lose customers, at least myself and anyone I can steer away from Cisco.

Find the usage for each device on the router per day or month (megabytes per mac address)

HI --
We have a single cable connection and a router network with over 10 unrelated users in our complex. We want to keep usage fair, the network unstressed and to identify machiines that might have viruses or otherwise be using more than the owner is aware of. We are running a WRT1900AC.
Does the router itself keep statistics for usage over time per ip/mac address? If so, how can we access these statistics? Can the router be instructed to keep this, say in firmware?
If not is there a program available (free or reasonably cheaply) that can poll the router and produce an estimate of usage?
Any advice?
Others may wish to know what is going on in their network.
Many thanks,
Outis

The router has an Internet Usage feature in its Network Map. You may use this feature to monitor the bandwidth consumption of each device. Check this link:
http://kb.linksys.com/Linksys/ukp.aspx?pid=80&vw=1&articleid=29285

Why do the connected devices to the router have the smae IPV6 address?

Hi,
Now I meet the issue
The operation steps on router (WRVS4400N):
1.Set the IP mode as Dual-stack IP and then save
2.Disable the IPV4 DHCP server
3.Use other deivces to connect the router.
The connected devices have the same IP address(2005:123:456:789::1),I am confused,why is it?
please help.
Thanks!

Hello,
The WRVS4400N is in fact assigning IPv6 addresses to all the devices connected to it, but the WRVS4400N does not show a table with the IPv6 addresses assigned to each device connected, it only shows the IPv4 addresses and the respective MAC address for each device. The IPv6 of the WRVS4400N is an aggregetable global unicast IPv6 address (See the image below)
If you go to Setup > LAN you will see that you cannot modify the prefix of the IPv6 address, all you can modify is the postifx and prefix length field (As you can see in the image below).
For more information about these fields and general IPv6 configuration, please refer to the article IPv6 Configuration on WRVS4400N Wireless-N Gigabit Security Routers
The only way you have to see the IPv6 address assigned to each device connected to the WRVS4400N is to check on each device the IPv6 address assigned. The WRVS4400N does not provide this information. You can see from the below picture the IPv6 address assigned to my computer. As you can see, the WRVS4400N assign the the computer the prefix 2002:c0a8::/6. Then you can see the actual IPv6 address which is 2002:c0a8:0:b182:e6a:9b0e:cdcf.
As you can see, the initial part (The prefix) remains the same, since these are the first 64 bits of the whole IPv6 address. The other 64 bits of the IPv6 address represents the interface ID, that is, the device that is connected to the WRVS4400N.
I hope you find this information helpful. If you have further questions, don't hesitate to ask.
Alejandro Moncada
SBCD Engineer
[email protected]

Network Magic - router user name

I have been using Network magic to manage my D-Link DR-655 router for years, I recently updated the firmware and had to reconfigure all my wirekless devices. I am now having problems using Network Magic to manage the network. When I try to ask it to add a device it asks for my Network Magic password and then asks for "router user name" and "password", It use to just ask for the Network Magic password. Nothing I enter for the "router user name" and "password" works. Anybody know what it is looking for?

It should be the router username and password. Did you reset your router? If yes, then how about trying the default password for your router. Try not to put anything on the username.

Installing Cisco E3000, conflict with Network Magic

I have replaced, for security reasons, my old Belkin with the Cisco E3000. The installation disk runs and then says will not configure router. I tried Cisco Router chat but they say it is a Network Magic problem, because the software in the install disk conflicts with Network Magic. I have checked my firewall (Sunbelt's Vipre) and did not see any problem. I am running XP SP3. I also uninstalled all the Belkin entries I can find, rebooted, and still it would not install. Somewhere, in Network Magic, has to be the process in which I need.
Information to help in diagnosis:
Network Magic version 5.5.9195.0-Pure0
Cable Connection
Cable modem is a Motorola, SB 5100
Router I am trying to install: Cisco E3000. Since it won't setup, I can't give you any info
Router Connection: Wired
Ethernet port is a PCI Card
Windows XP SP 3 with all updates
Firewall from Sunbelt software, the Vipre product versions 4.0.3904, updated 30 minutes ago
Vipre also applies to the Anti-Virus
My physical locating is Western PA, USA
I was able, with the router setting up, connect to the internet simply by plugging in the router to the modem and then PC. Plugging in the router to the cable modem was part of the setup procedure. Connecting to the PC was something I did via Network Magic. This did not set up the router.

jobanks wrote:
I have replaced, for security reasons, my old Belkin with the Cisco E3000. The installation disk runs and then says will not configure router. I tried Cisco Router chat but they say it is a Network Magic problem, because the software in the install disk conflicts with Network Magic. I have checked my firewall (Sunbelt's Vipre) and did not see any problem. I am running XP SP3. I also uninstalled all the Belkin entries I can find, rebooted, and still it would not install. Somewhere, in Network Magic, has to be the process in which I need.
Information to help in diagnosis:
Network Magic version 5.5.9195.0-Pure0
Cable Connection
Cable modem is a Motorola, SB 5100
Router I am trying to install: Cisco E3000. Since it won't setup, I can't give you any info
Router Connection: Wired
Ethernet port is a PCI Card
Windows XP SP 3 with all updates
Firewall from Sunbelt software, the Vipre product versions 4.0.3904, updated 30 minutes ago
Vipre also applies to the Anti-Virus
My physical locating is Western PA, USA
I was able, with the router setting up, connect to the internet simply by plugging in the router to the modem and then PC. Plugging in the router to the cable modem was part of the setup procedure. Connecting to the PC was something I did via Network Magic. This did not set up the router.
Hi jobanks,
Call Network Magic Support for help.
By phone: 888-812-9402
Mon-Fri, 9am-5pm Pacific Time
Sat-Sun, 11am-4pm Pacific Time
(We're closed on most US national holidays.)
thecreator - Running Network Magic version -5.5..9195.0-Pure0 on Windows XP Home Edition SP 3
Running Network Magic version -5.5.9195.0-Pure0 on Wireless Computer with McAfee Personal Firewall Build 11.5.131 Wireless Computer has D-Link DWA-552 connecting to D-Link DIR-655 A3 Router.

Vonage Adapter on Network Magic Pro goes offline for no reason

1. Network Magic version: 5.5.9195.0-Pure0
2. Internet connection via Texas Communications in Bryan, Texas which is line of sight tower transmission to the dish receiver
(modem) on my home. http://www.tconline.net/default.htm
3. Texas Communications Modem - Motorola Canopy (Motorola Wireless Broadband Platform)
4. D-Link Router DIR-615, Hardware version B2, Firmware 2.25
5. Problem device is Vonage Voice over IP box (Vonage V-Portal Digital Phone Adapter) wired to the router.
6. Computer uses Windows XP Home Edition with sp3.
7. AVG version 10.0.1204 Anti-Virus Free Edition 2011
8. Windows firewall.
The problem occurs when the Vonage adapter drops offline (according to Network Magic Pro) for some unknown reason. The icon for Vonage dims in the NMP map but the Vonage phone continues to work at a degraded level (about every 2nd or 3rd word spoken is not received).
I've tried port forwarding the Vonage adapter but this doesn't keep the adapter online.
Once the Vonage adapter drops offline the only way I've found to correct the problem is to delete the adapter from NMP then
re-install it again. There doesn't seem to be a way to wake up the adapter once offline. I can reboot my network computers and this doesn't affect the Vonage adapter.
Help!

You have to do a little better than that.
Printer?
current drivers?
Network? wireless? or bad USB cable?
1st I've read here.

Major instability with Network Magic for Mac

First of all, I'm a long time LELA user which has been great for quickly gaining an understanding of what is connected to the network. I like being able to see both connected and disconnected devices.
I thought I would give Network Magic a shot since that is where the future direction is headed. It has great potential but right now is a major pain in the rear. I have a rather large home network with roughly 15 devices connected or disconnected at any given time. At first the network map worked like LELA in that it would show all devices disconnect or connected. I have two Mac laptops that have different IP and MAC addressses depending on whether they are connected via wired or wireless.
After installing the Mac client on both Mac laptops that's when the frustration began. It seems that with the Mac client software running on both Macs NM5.5 only wants to recognize one on the map at a time. Every few minutes I get an alert that a new device has been detected. But what really happens is the existing laptop drops off the map and the other will pop on. On the Mac itself it automatically triggers the Network Magic screen to popup which is a major annoyance. A few minutes will go by and then the process repeats itself. This laptop will drop of the network map and the other will pop back on. Again, this pops up the Network Magic window on the 2nd laptop which is an annoyance.
Furthermore, when one laptop drops off the... printers that are shared from another Windows PC are no longer available and accessible on the Mac. Rest assured... waiting another few minutes the process will repeat itself.
The other major downside is after installing the Mac clients the network map only shows the name of the Mac laptop and is always recognized as one device regardless of IP or MAC address. I no longer have two seperate IP/MAC devices showing on the map depending on whether it is a wired or wireless connection. I cannot look at the map and quickly know whether the device is connected via wire or wireless. Thus when I print a hard copy of all my network devices and settings I dont' get to see the MAC address and details for the non-connected MAC/IP.
Finally, the Mac client does not have the ability to "generate daily computer reports" of the usage.
At this point I am forced to uninstall the Mac clients until a solution for this problem is provided. I'm glad I checked out the trial version first!

Also for the Linksys folks... I'm not sure how all of the below information is relevant but if it gets you to resolve the problems and add the necessary features then great:
Your Network Magic Version installed: 5.59195
The type of connection to the Internet: Cable
The Brand of Modem and its Model Number the router is connected to: Some Toshiba POS from Time Warner
The Brand, Model, Hardware Revision of your Router and include the Firmware Version: WRT310N with firmware 1.0.07
The Method of connection your problem computer has to the Router: Both wired and/or wireless
The Connection in use on the problem computer: Both an Ethernet port and the wireless N adapter in a MacBook Pro 17" Unibody and a Macbook 13" Core2Duo
Operating system and version and Service Pack Level, if any.Vista on the main Windows machine and OSX Snow Leopard Developer Preview (OSX 10.6) on both Mac laptops
Software Firewall in use: None
Also if any Anti-Virus Program or Spyware Program: None
Include your location in the post or fill out your Profile for this forum and include the location. Kansas City, MO , USA
Post the link to your Router Model: Linksys WRT310N
Network Topology is as follows:
NETWORKING GEAR
Main Gateway: Linksys WRT310N in Wireless N Mode only using WPA2 AES security on channel 1
Additional Router: Linksys WRT54G v5 with latest firmware running in Mixed Mode B/G with WPA Personal security on channel 11
Access Point: WAP54G v3 (I think) running in Mixed Mode B/G with WPA Personal security on channel 11 (several floors below the WRT54G setup in repeater mode connecting wirelessly only
NAS GEAR
Netgear ReadyNAS NV+
PRINTING GEAR
Linksys WPS54G Wireless G Printer Sever (hands down the worst piece of equipment manufactured by Linksys, the wireless part doesn't even work so I run it wired). HP LaserJet 1200 is attached to it
HP Photosmart All in One C6150 connected via the wireless G WRT54G router
HP Photosmart 370 (Shared via main Windows desktop)
HP Photosmart 8750 (Shared via main Windows desktop)
GAMING CONSOLES
XBOX 360 (connected via the Wireless G Network: WRT54G and WAP54G)
Wii (connected via the Wireless G Network: WRT54G and WAP54G)
MOBILE DEVICES
2 iPhones via wireless G network (WRT54G and WAP54G)
COMPUTERS
Windows Desktop running Vista SP1. This is where the main version of Network Magic 5.5 runs and is wired into the network
17" MacBook Pro Unibody via wired or wireless depending on location. Wireless connects ONLY to the WRT310N in N mode
13" MacBook Core 2 Duo via wired or wireless depending on location. Wireless connects ONLY to the WRT310N in N mode

Problem with Network Magic/Connecting to my PS3

Hello!
I've really been enjoying my Cisco Wireless-G WRT-54G2 for the last two months, using it as a wireless hookup to my PS3. However, yesterday morning sometime something on my PC hiccupped or something . . . it's an older '04 Sony Vaio- whenever I try to install Windows XP MS Service Pack 2 (it has 1)- it goes into terminal slowdown . . . but it hasn't had any problems until this morning, when I lost the internet connection on both the land line connected to my PC and the wireless one connected to my PS3. I don't know really what happened, though the only new error that seems to have come up is that my Norton AntiVirus is thtrowing out an "Auto-Protect" error that can't seem to get resolved . . .
So, in order to troubleshoot, since my wireless modem wasn't covered by Cox Communications, I was forced to unhook it from the system and hook the ethernet line directly from the cable modem into my PC (instead of the wireless router). Eventually the problem was solved. Unfortunately, things did not return back to normal when I hooked up the wireless router again. The lights are flashing that the connection on BOTH my wireless connection and my hardline connection to my PC are going strong, but only my PC connection is working. My PS3 is programmed for the system but always gets a DNS when it tries to do anything.
When I use network magic, it inform me that "You are connected to a New Network" called "Local Area Connection - Router" and I cannot access the Map and Status Center features because of this.
What a wonderful way to be spending my turkey day!!
Any suggestions? Is the Norton AntiVirus screwing me up? I'd appreciate any assistance anyone could provide.
Eric Bowling
(Mod note: Removed non-public information. Thank you.)
Message Edited by Vince_02 on 11-25-2009 05:09 AM

It is fairly easy and you should be up before Turkey day
If you know your PS3 has the correct security key for Network Magic (WEP or preferrably WPA WPA2 ) then follow this.
Open Network Magic>Click on (Network) Tasks>Click on Add a Device>(I have network lock on always to prevent intruders) it should disable your network lock>Follow the prompts, make sure your PS3 is on and click on internet or something to make it grab an IP addy, and show it's MAC addy, as well>
When Network Magic's "add a Device Wizard" starts looking for your PS3's MAC address, and you see a MAC address appear below the "searching" line>
you should be fine(and be able to click Finish) then, as it will be included as a device with access to your Router>It should re-engage your Network Lock.
Kind regards,
Dagra
PS. I just started using Network Magic about 2 weeks ago, and got the 5.5 pro, for my home network. It took me about 30 minutes to get it all connected including my PS3, but then I'm an IT Tech.
Message Edited by Dagra on 11-25-2009 06:17 PM

Old computer not working with Network Magic

Hi I am having issues activating my license for Newtwork Magic on one of my home computers the desktop. I am using Network Magic Pro Ver. 5.1.9005.0-Pure 0 There are a total of 3 computers on the network. 2 are Dell Laptops with Home Vista. The third computer is a Dell desktop Precision 330. The desktop is running Windows XP Pro, Ver 2002 SP3, Pentium 4 1800MHZ. I have cable internet, Surfboard modem, a D-link router DIR-655. The desktop has a D-Link DWA-552 XtremeN adapter.
I have installed and un-install Network Magic 4 times but I still recieve the same message and yes i ran a clean disk, manually deleted files and restarted the computer everytime. The message I am receiving is: "The Licensing server could not be contacted. Please make sure you have internet connection and try again."
I am at this time using the desktop to send this message so yes I am connected to the internet but Network Magic is not acknowledging the connection. On my computer, a laptop, Network Magic indicates the desktop is on the network but a alert states that Network Magic is not installed.
Thank you

Basics from the User Guide are restart, reset, restore from backup, restore as new device. Have you gone through ALL these steps? What exactly HAVE you done to troubleshoot your issue?

Issue with Linksys Router and Modem with Vonage Device

Hello,
I have a Linksys Router and Cable Modem. Plus I have Vonage for my home phone. I have been having several problems and now, my Vonage phone will not work at all. I have cable internet and my ISP is Cox Commuication. I do not know how to connect my Vonage device with my Router and Modem. People have been giving me advice, but nothing has worked.
Does anyone know how to intergrate all three of these items together? Basically which plug goes where. Currently my phone is not working. The only thing that is in use right now is my linksys cable modem. I have the power cord plugged in, the blue cord from the modem plugged into my laptop, and the cable from the modem to the wall jack. Please help. Thank-You!
Linksys Router: WRT54G version 6
Linksys Cable Modem: BEFCMU10
Vonage (Motorola): VT2143-VD
Message Edited by preshe79 on 03-16-2008 03:56 PM
Message Edited by preshe79 on 03-16-2008 03:58 PM

The router should be online first. Can you get into the router's configuration page?
The box said windows xp or better... So I installed Linux!

When posting for Help on Network Magic Please Include

Hi All,
When posting for help on these forums include:
Your Network Magic Version installed: 4.6.7324.0
The type of connection to the Internet, like DSL, Cable, or Verizon FIOS Internet Connection.
The Brand of Modem and its Model Number the router is connected to.
The Brand, Model, Hardware Revision of your Router and include the Firmware Version: D-Link DI-624 Rev. C Firmware 2.70
The Method of connection your problem computer has to the Router: Wired or Wireless.
The Connection in use on the problem computer: Ethernet Port is a PCI Adapter Card, A D-Link DWL-G520 Rev. B
Operating system and version and Service Pack Level, if any. Ex. Windows XP Professional x64 Edition Service Pack 1
Software Firewall in use: McAfee Personal Firewall 9.0.136 Build
Also if any Anti-Virus Program or Spyware Program is actively protecting your computer. (Some Programs like Spybot does cause problems, not being able to go to specific sites.)
Include your location in the post or fill out your Profile for this forum and include the location. (Reason: Not all Routers from a given manufacturer are available everywhere.)
Post the link to your Router Model, if an off-brand Router or not found in the USA on the Manufacturer's USA's Website. (Why? Posters helping each other, aren't working for Pure Networks or Network Magic, so make it easier on the posters helping on.)
And any other information you think is important if answering your own post, and the nature of the problem, itself.
By posting all this information, you can hopefully get help from someone that has the same equipment that you have and theirs is working. Not everyone has the same equipment.
thecreator - Running Network Magic version -5.5..9195.0-Pure0 on Windows XP Home Edition SP 3
Running Network Magic version -5.5.9195.0-Pure0 on Wireless Computer with McAfee Personal Firewall Build 11.5.131 Wireless Computer has D-Link DWA-552 connecting to D-Link DIR-655 A3 Router.

mhchiang,
If you have multiple systems that all show the same symptoms,
then it is probably not a problem in the computers.
You may need to investigate the rest of your network hardware
and your campus network software.
Your campus network administrators may have made some recent changes.
Ethernet switches may have power supply problems, or they're getting old.
Firewall software may heve had recent changes to its configuration.
If the cabling goes over long distances, from building to building,
there may be damage to wiring.

Network magic connection stopped working last night

Really need help with this.
My network magic suddenly yesterday stopped working in that it cannot contact the network magic website. This leads it to conclude that the internet is down, even though the connection is fine. This happened on all three of my computers. My browsers (mozilla and explorer) cannot seem to connect to the network magic website either. A product re-install on one of the computers went fine, but the problem still persists, despite a re-boot. Examined the hosts file manually and there are no entries that might cause a problem. The computers use different service provides and a different router. All three are vista ultimate 64 bit with service pack 2 (recently installed), have spyware doctor, spybot, and live care for security tools (as well as network magic). The live care firewall has the correct permissions for network magic. The network magic platform service is running properly.
Of course I cannot contact the network magic support team as I cannot access the website - this does not appear to be a known problem (did a search).
Peter

Peter,
Not only the Network Magic connection stopped, but if you try to connect with your Net2Go remote access website it's not there anymore. Not even if you try to connect with your computer that's hosting it.
As I understand it, when Cisco aquired Pure Networks they issued their last upgrade, and with it came the announcement that the latest version would no longer have the Net2Go feature. Indeed, they could choose to END Net2Go at their discretion. It would seem that this is the case. A shame, really. My clients have come to depend on being able to retrieve their material and email links to their clients as well. All Cisco had to do was provide a redirect, how much server power can that take up anyway? It was almost like having a web site, and it cost nothing. Sure was nice.
According to the End-Of-Life protocols as laid out by Cisco, they're supposed to give warning when there's a system they would no longer support, and they are supposed to get with you to help you ease into the replacement technology and give you several months to do so. Slamming the door wasn't supposed to be part of it.
So now we have to either go without because nobody offers anything remotely like it (I checked), or we can all get domain names and pay for web sites and hosting. Thanks a lot, Cisco.

Network magic is recognising my vonage device as the router.

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