Never recieved Galaxy S6 wireless charger

Hi BestBuy.com
I recently placed an order for my galaxy s6 through an agent on the best buy phone service, and the agent said that since I was placing my order for the s6 within the promotion time period of getting the free wireless charger, that the charger should ship soon after I pick up my phone in store. I picked up my phone from the store, but still have not heard anything nor recieved an email regarding the free wireless charger. My main reason for purchasing from best buy is making sure that I recieved the wireless charger since that was the best deal. I called customer service and they said that the wireless charger order was never placed with my phone order, which I have no answer to. Please help me out here. Thanks BestBuy

Hello nacrogyn,
The Samsung Galaxy S6 looks like an amazing phone! Even I, an avid Apple user, was almost tempted to give it a try - almost. The offer of a free Samsung wireless charger was pretty awesome as well, so I can understand why you would be excited to make this purchase!
Using the email address you registered with the forum, I was able to locate your order. Sadly, it doesn't seem that a free Samsung wireless charger was added to the order. After further research of this offer, it is my understanding that this offer was removed from our site prior to your order being placed as we had run out of allocated inventory to fulfill this offer. Given this information, unfortunately it doesn't seem that we would be able to provide you with the charger. I am truly sorry if you were provided any misinformation while you were placing your order over the phone.
I understand that this was likely not the news you expected when you reached out about your order, and I hope that you give us a chance to provide you with a more satisfying experience. If you should have any questions, please let me know!
Sincerely,
Tasha|Social Media Specialist | Best Buy® Corporate
Private Message

Similar Messages

HT4009 I purchased something on an app and was charged for it, but I never recieved the item.

While playing Sims FreePlay, I purchased a $9.99 "Sack of Simoleans" that had $30,000 Simoleans.
While the order was processing, I guess it took too long and a popup said "Server timed out." and I never recieved the Simoleans. However, when I was looking in my E-Mail, I found that I was charged the $9.99 anyway.
How can I get my money back, or get the item that I purchased?

Nikkey8 wrote:
While playing Sims FreePlay, I purchased a $9.99 "Sack of Simoleans" that had $30,000 Simoleans.
While the order was processing, I guess it took too long and a popup said "Server timed out." and I never recieved the Simoleans. However, when I was looking in my E-Mail, I found that I was charged the $9.99 anyway.
How can I get my money back, or get the item that I purchased?
Hey man, i just did the same thing and was charged $9.99 plus tax in Galaxy on Fire 2, and was lookiing for help. I got these from turtleshells1998 and lllaass:
Contact iTunes
Apple - Support - iTunes - Contact Us
That happened to me when i had tower town... I spent $5.99 and the "bucks" did not pop up.
What you have to do is exit the app. Then start up the app again.
If the in app purchase still has not popped up, I would restart the ipod.
If the in-app purchase still has not appeared in the app, I would contact whATever company made the app and ask for your money back...
I, for one, have sent a message to the makers of my game and am waiting for a reply.
I Hope These Helps You Too!!

Missing Samsung Wireless Charging Pad with Purchase of Galaxy S6

Hi Bestbuy,
I recently ordered the Galaxy S6 on bestbuy.com. I saw a page that said Free Samsung Wireless Charging Pad with Galaxy S6 purchase valid 3/27/15-5/9/15. I noticed it wasn't added to my order. I also called the customer service line and the representative didn't know what I was talking about. Could you guys please help me out.
Thank you!
Jason

Hi JDiep,
I hope that you have had a great weekend thus far.
From the information I have reviewed, we did recently offer a free Samsung Wireless Charger with the purchase of a Samsung Galaxy S6 or S6 Edge. You would need to have added the charger to your online shopping cart during checkout in-order to advantage of the promotional offer. I looked over the order you placed using the email address you registered with the forum and it does not appear the charger was attached to your order when it was submitted.
With that having been said, I will be sending you a private message so that I can go over your order with you in additional detail to see what I can potentially do to help. To check your private messages, you will want to login to the forum and click on the little yellow envelope icon located at the top of the page. I look forward to further speaking with you.
Thank you for posting to the forum and enjoy your new Samsung Galaxy S6!
Derek|Social Media Specialist | Best Buy® Corporate
Private Message

I am being charged for a phone I never recieved

Verizon sent me a replacement phone through the US postal service and I never recieved it. Verizon then sent me a phone from FedEx (I believe) and I recieved it and sent the impaired phone back. Now I am being charged for the phone the post office never delivered. I have been working on this for more than two months and I still haven't gotten it straightened out. I have spoken with mulitple service representatives who all seem very nice and helpful and they all tell me that they can see the issue and that it should be cleared up in a couple of days and that they will follow up with me to let me know that it has been taken care of but to this day I have not recieved any follow up and the charge is still on my bill.
What do I have to do to get this taken care of.
Regards,
One extremly upset customer

@jwjohnson225,
You've come to the right place for help! Having an unexpected charge on your bill is definitely no fun surprise!
In order to check the status of this equipment charge I need to access your account. Please send me a direct message with your name, mobile number, and the billing password. If you don't have a password set on the account please provide the last 4 digits of your social security number. @JohnB_VZW How To: Direct Message
I'm confident that we can get this resolved so you can go back to enjoying your service.
@JohnB_VZW
Follow us on Twitter @VZWSupport
Message was edited by: Verizon Moderator<<>>

Wireless Charging Possible?

Hey.. We all know about how things are getting better at apple and all the wireless stuff. I was just wondering if we are anywhere near to getting to the point where we can charge our laptops wirelessly? Through a wireless network or whatever means? Cuz the remote optical drive just blew me away. I don't know if this is the right place to ask..

Hi,
will "what" consume more energy in charging? Wireless power transmission is nothing for home right now, the electrosmog and the potential health dangers are immense yet. Of course it would be more practical if we would have it. Best of course would be to never have to worry about charging or energy at all.
Volker

Wireless charger?

Is there a wireless charging pad available -- or in development -- for iPad 2 or Mini? I just ordered one for iPhone 4 and it got me thinking how I hate hooking up the connector to charge this iPad 2 each night. I rarely use the mini but would love to have a pad/mat that accepts both.

Apple patents a lot of things.
Most of them never see the light of day.
Even if Apple releases something with wireless charging-it won't affect any product currently out.

HT4009 in app purchase didnt recieve content but was charged for it

I made an in app purchase and was charged for the content but never recieved it,, who do i talk to to get the content again or a refund? Or am i just screwed?

You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Where can I get the wireless charger

I bought the lumia 920 in EE store and it should with a free wireless charger but there is no wireless charger in stock. The sales advisors said they never get the wireless chager and it seems that they do not know to much about it. How can I get the charger?
Solved!
Go to Solution.

http://mynokiablog.com/2012/11/17/nokia-lumia-920820-phones4u-buyers-claim-your-free-wireless-charge...
Nokia 808 again (delight Belle), Nokia E7 and X7 ( again, all on Delight Belle...after some time on Nokia Lumia 925 (retired), 1020 (not that great)and Lumia 820 (Replaced my router at home, great for internet sharing).., N9 The best device ever (use it as much as Lumia 1020), Nokia 700 (Sport Phone/My Love :-) ) Nokia 701, Nokia E6 (Should have a follow-up from Nokia among with larger screen, NFC, Autofocus), Lumia 800 (Retired After 6 weeks), -Sports Tracker-Nokia Internet Radio-Handy Safe-Skype-Bambuser-Screenshot app pro-fMobi-ComingNext-Manual TaskSwitcher-jagiTimer-Easy StopWatch-Boldbeast-Equalizer-Financial Calculator-WiMP Music-YTasks-Davi-Thumbnail Folders-BizCalendar-Tiny7-Situations-nn reeder-Sport Timer-CameraLover-CameraPro-GrabRadio-LiveScore-Poddi-Gravity-SkyFilesPro

Nokia 1020 wireless charging

Hey guys
I will be buying the Nokia 1020 with the wireless charging cover soon. I just want to know if this phone will be compatiable with a QI wireless car holder/charger.
It's one of these:
http://www.ebay.co.uk/itm/QI-Wireless-Car-Charger-Pad-Holder-for-Phone-Nokia-Lumia-920-820-HTC-8X-/1...
It says it supports a samsung galaxy note 3 so it much be able to fit a Nokia 1020 in, tried contacting the seller; no help. They just sent me the same compatible list that is on the product description.
I think it will work but I don't get why they don't mention it, they mention all the phones that doesn't come with a genuine wireless charging. Like iphone doesn't support wireless charging, some company made them specially for them.
Anyway, I just want your opinion.
Thanks.
Attachments:
32147_11.jpg ‏61 KB
Capture.JPG ‏52 KB

Unfortunately Nokia does not have access to retailers stocks so you will need to contact retailers directly for that information. You'll probably find that if you visit a large mall you'll find plenty of stores selling them.

Nokia Wireless Charging Plate not working

I got a free wireless charging plate through AT&T when I bought my Lumia 920 and the other day I woke up to find that my phone had not charged while laying on it overnight.
The LED indicator on the plate blinks rapidly, which according to the manual means there was some kind of charging error, but there doesn't seem to be any way of fixing or resetting it. It just blinks whether the phone is on it or not and no matter how many times I unplug it and plug it back in, it just blinks and will not charge my phone anymore.
It sat on my nightstand next to my bed and has never been abused or had anything happen to it that might have made it stop working, it just did, out of nowhere.
Does anyone on here know of a way of fixing it beside just unplugging it and plugging it back in as Nokia suggests? That method is producing no results.
It's looking like I'm going to just have to exchange it for a new one and hope this doesn't happen again. I can't find anyone else on the internet that seems to have had this problem, so hopefully it's not a big issue and mine just happens to be a lemon. I could understand if I had dropped it or something, but all it did since I got it was sit on my nightstand. One day it worked, and the next it didn't.
Solved!
Go to Solution.

I have had problems with the charging too. Some times it works good, some times it has stoped charging during night and some times it hasn't charged at all.
I keep my Fat Boy packed charging plate on the floor besides my bed. And we have electrical floor heating.
I guess that the magnetic field the floor heating creates, when it is on, is causing my problems... So likewise any disturbing magnetic fields can do the same. In my case the heating comes on at 10 PM and is normally on for hour or so. Quite often I go to bed before or at that time. So I am quite sure that the problem is what I just explained.
The question to Nokia is, that my phone is still showing that it is charging. Is the problem in the brains of the charging plate (does it have any?) or the phone (Lumia 920)? As it's clear that the external magnetic field can disturb the charging process, but like in my case the disturbance is only temporary. So couldn't there be more intelligence on the devices that they could recover from this?
I can correct it my self, if I noticed it before morning, by taking phone of the plate and putting it back. Couldn't the phone do this by itself when it notices that the battery actually isn't charging? I mean some how disconnect itself from the wireless charger and connect again...
Oh and the charging is okay despite my floor heating, when I manage to but the charging plate exactly right place on the floor. There is some one centimeter marging to do that. So I haven't got it right every time.
And I don't know what the light of the charger is sayin as it is inside the fat boy cover... Didn't even remember that there is any lights...

IPhone 7 could Support Wireless Charging in Apple's Way (Rumours)

iPhone 7 could Support Wireless Charging in Apple’s Way (Rumours) Wireless power transmission was introduced by Nikola Tesla, when he succeeded in lighting electric lamps without wires. However, it took centuries for this technology to find its way in the mainstream. Well, over the past few years, qi wireless charging has finally emerged on to the consumer electronics market, especially in gadgets. The latest Smartphones like Galaxy S6/ S6 Edge, Phablets like Nexus 6 and Tablets like Nexus 7 now have built in wireless charging capabilities. But Apple’s iPhone 6 or 6 plus still lags behind in this advanced level of charging. To make them compatible with wireless charging pad a user need to insert an additional receiver that makes the charging process more hefty.
Recent video by GdgtCompare on their official you tube channel hinted towards built-in wireless charging concepts that Apple may introduced in its iPhone 7. Apple generally changes the design of its iPhone every two years, so we can expect that in 2016, iPhone 7 will get new look and design according to Apple’s terminology.
For this year it is almost confirmed that upcoming iPhone 6S and 6S plus shares similar design to the existing iPhone 6 handset.

The warranty is for one year and covers any manufacturing defects during that year. If you chose to pay for AppleCare, then your warranty would be extended. I could understand being angry if your iPod failed a week after the warranty expired, but FOUR YEARS after its expiration?!? I do not know any company that would cover a product years after warranty expiration.
So the logic board died. Nothing is designed to last forever. Apple is under no obligation - legally or ethically - to GIVE you something so long after the expiration of the warranty. After five years of use - temperature extremes, jostling, the occasional drop, etc. - something is likely to fail (all you need is one solder to go bad). If a portable electronic device lasts five years, I think that is the very definition of well built.
Now let me ask you something. If your car has a 50,000 mile/5 year warranty and the fuel injection dies after 250,000 miles - should the auto manufacturer be liable for the failure? Even if that is often the first thing to go on that particular model? And even if you treated the car perfectly?
And, as far as getting a non-Apple digital music player, that is certainly your prerogative. But do you think ANY manufacturer is going to give you the time of day four years after your warranty has expired?

Do I need a different back cover for wireless charging with the Droid Turbo?

Do I need to get a different back cover for Qi wireless charging on the Droid Turbo? Or do I just need the charging pad?

One thing to Remember there's usually a Sweet spot that the phone has to be right on to make it work, And just to be aware some wireless chargers can cause Warmness in the Battery and the Backs of the phone..
Here is some Accessories From Motorola for the Turbo: Just click on the blue Link
Power - Smartphone Chargers and Portable Chargers by Motorola
Music
Talk
Motorola

Nokia lumia 1520 with Nokia Wireless Charging Plat...

I brought a nokia lumia 1520 and a wireless charger from AT&T. I tried to charge my phone when it had almost no power in it. But the white light kept blinking while I put my phone on it. And I'm sure that no other device between the two objects. Does anybody know what is going on with it?
Solved!
Go to Solution.

The AT&T 1520 does not have Q1 wireless charging. This is what the DT-900 is.
It has PMA wireless charging. AT&T had Nokia change the wireless chang platform to PMA, which is different than other Nokia phones.
Complain to AT&T ! I did.

Lumia 822 wireless charging: really misleading, No...

Quite annoyed by this:
If you look under Lumia 822 specifications, they say this:
http://www.nokia.com/us-en/products/phone/lumia822/specifications/
(Under Hardware):
Wireless connectivity
Bluetooth 3.0
Near Field Communication
Wi-Fi Channel bonding
WLAN IEEE 802.11 a/b/g/n
Qi Wireless charging
However, as it turns out, 822 also requires a wireless charging shell? For the 820, at least you see that as a listed option under Accessories, but for the 822, it is not there?
I dunno - seems wrong to me; why not have a "*" is there is a footnote needed that wireless charging shell is needed? I guess I'll keep the dual wireless charger I bought for the future with the hope that shells will become available and will not cost too much?

@slaverenz- read the user guide: http://nds1.nokia.com/phones/files/pdf_guides/devices/822/Nokia_Lumia_822_UG_en.pdf
Page 16.
In order to charge wirelessly, NFC must be enabled. I talked to Nokia support on the phone. NFC is necessary to connect the phone to the secondary device, whether it be a charging plate or headset, etc. When one goes to the settings and turns on NFC, only NFC sharing is enabled. When the shell that has not been released becomes available, it contains an NFC contact point (square) that must touch with another device to activate (the center of the charging plate for example. The phone does not charge via NFC, but connects wirelessly to the charging plate through it.

Lumia 925 + wireless charging back = broken BT voi...

I'm posting this in case anyone else has discovered this problem.
I've got a Lumia 925 with the wireless charging back fitted. If I use the phone with a Bluetooth headset to listen to audio on the phone, it is fine. If I use the BT headset, or BT functionality in my car, to make or receive a telephone call, the voice audio is very broken and intermittent. Sometimes ending and restarting the call clears it, but not very often.
What *does* cure the problem is removing the wireless charging back. I have noted that the phone does NOT need to actually be charging for the interference - it just needs to be fitted.
I am NOT sure if the problem is being caused by the accessory or by the phone itself. I am arranging for the accessory to be replaced first (less hassle) but it could well be the phone.

I am having the same exact problem. I was initially thinking that this is some compatability issue between my car's integrated BT support, but as you suggested, once I have removed the charging cover, the issue is gone. What's interesting is that this will continue even if the cover is removed from the phone and until next restart of the phone.
Anyone has solution to this? BTW: I can confirm that in my previous Lumia 920 and my wife's Lumia 820 with wireless cover this does not happen.

Never recieved Galaxy S6 wireless charger

Similar Messages

Maybe you are looking for