New 2TB Time Capsule: solid amber light, but TC working well...what's wrong?

Hi, I'm hoping someone can help me...thanks in advance for reading through this question!
I have a brand new 2TB Time Capsule, using it with the AT&T U-verse modem/router 3801 HGV.
After much consternation, I finally got the TC set up in bridge mode with the U-verse router.
The TV, phone, and internet are all working well through AT&T...and my wireless internet
connection through the TC is working great as well. Also, the TC is performing the first
back up of my MacBook Pro hard drive. Everything seems to be working great, I think.
However, I have some questions that I feel need to be addressed:
1- The light on the TC is solid AMBER, not green. When I check the connections in the Airport
Utility, all indicator lights on my screen are green, and the "dot" beside the TC icon is green.
Solid amber indicates that the "Time Capsule is completing its start-up sequence". I would expect
the start-up sequence to be completed long ago and the light to be green...and I can't find anything
wrong.
Any ideas as to why the light on the TC could be solid amber??
2- What should I do to get the light to be green??
3- I have no idea of the speed of the back-up, and what it should be. I have about 190GB of data
to back up. I totally understand that it takes many hourse for the first back-up. It looks like the
speed I'm seeing is changing frequently, and it's backed up about 3.5GB in about 20 minutes or so.
Is that a fairly "normal" speed?? I just want to make sure my configuration is good.
4- I'd like to set up a "guest" wireless network with an easier password...I had done it earlier when
the connections were not working and perhaps I accidentally removed it when updating to "bridge"
mode. To set up a new network, do I just write over the info in the fields when I get to "Wireless"
tab in the Airport Utility?? The info from my "home" network populates those fields now, and I
just don't want to risk overwriting the info and losing that network.
Does the TC "add" a new wireless network when I add new data in those fields...and SAVE the
original "home" network I created?? Just making sure!
Thanks to those who reply!
Chris

1- The light on the TC is solid AMBER, not green. When I check the connections in the Airport Utility, all indicator lights on my screen are green, and the "dot" beside the TC icon is green.
That is weird.. most TC I look at solid AMBER means the hard disk is dead. Not sure but since it is working it is no biggie.. there is some control over how the led functions.. but I doubt you can set the color different.
In other words.. not a clue.. if the TC is new take it to the genius and show them.. that is not the way it is supposed to work.
3- I have no idea of the speed of the back-up, and what it should be. I have about 190GB of data
to back up. I totally understand that it takes many hourse for the first back-up. It looks like the
speed I'm seeing is changing frequently, and it's backed up about 3.5GB in about 20 minutes or so.
Is that a fairly "normal" speed?? I just want to make sure my configuration is good.
Over wireless expect slow.. you did not state wireless or wired.. but those look like reasonable wireless speed. your files will load at different speed.. small files are slow.. larger files much faster.. it takes time to write the tables for many smaller files.
We always recommend first backup over ethernet.. even if the TC is pulled out of the network.
4- I'd like to set up a "guest" wireless network with an easier password...I had done it earlier when
the connections were not working and perhaps I accidentally removed it when updating to "bridge"
mode. To set up a new network, do I just write over the info in the fields when I get to "Wireless"
tab in the Airport Utility?? The info from my "home" network populates those fields now, and I
just don't want to risk overwriting the info and losing that network.
Guest network is removed as an option in bridge mode.. just use the uverse modem wireless for guest.

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Greetings. I have a 2-story home with a basement. Currently, the wireless network is based on a 2003 A1034 Airport extreme, with an AExpress on one floor, and an older airport in the basement. I've now purchases a 2Tb Time Capsule with 802.11n. Is there any benefit to starting over with the Time Capsule as the master router, or can I just add it into the current network and have it backup the computers as it is? It took me a long time to figure out the way to link the Airports, and I'm sort of afraid to start over if there's no speed benefit. We have the high-speed ATT UVerse internet. I hope my question makes sense, and I'm grateful for any input.
Rory Cooney

You should put the TC in as the main router.. but only do this if you can still access it via gigabit ethernet or N wireless.. for backups.. if you do backups via G wireless it will take forever.. G wireless is fine for the internet.. but lousy for local lan traffic.

I just bought a new 2TB time capsule and I am so frustrated that I cant get any help!!!!!

Yesterday, I bought a new (4th gen) 2TB TC to replace by mid 2007 500gb TC. I did this simple to upgrade the wirelass capability to the very latest as the wifi in our home is intermittent. I also bought a Zepplin recently so that i could use Airplay to stream music but the wifi is also intermittent, it works when it wants to and not usually when when i want it too!! Hence the purchase of a new TC for £249.
The instructions on the Apple site and in the instruction book all say it is so easy to set up the TC and the wireless network.
So here I am , 24 hours later and frustrated at having spent hours and hours and gotten no-where. Ive logged calls with Apple Support and even though I am sat by the phone they keep emailing me saying they've tried to reach me and if I still need help then to rearrange a call!! But I'm here!!!
Here's my problem (apart from the desire to take the TC back and get a refund)...
- when I open Airport Utility (6.2), I get a picture that shows the world and the word Internet with a line to the time capsule but all the instructions that I have found and read say that I should get a dialogue box that lists the devices on the left hand side. The instructions with the TC say I open AU and follow the instructions and prompts - what instructions and prompts, there arnt any!!!
- also, the picture does NOT pick up the 2 airport expressess in the house that I used to extend the wirelass network on the previous TC
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Can anyone help me?
p.s. sorry for the rant, i though this would be a half hour job to upgrade my wirelass and is turning into a nightmare!

Unfrotunately, this sounds like a dead TC.
- also, the picture does NOT pick up the 2 airport expressess in the house that I used to extend the wirelass network on the previous TC
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Modem.. what modem.. what kind of internet??
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Hello okiska. Welcome to the Apple Discussions!
under system preferences is says "airport is connected to the network", and Airport utility says "your apple wireless device does not have a valid IP address".
What these are telling you is that your MacBook Pro is connecting to the AirPort Extreme Base Station (AEBS), but the AEBS is not "communicating" with the modem.
I suggest a complete power recycle of your network components to get things working again.
Try the following, in order, checking for Internet access after each step, until resolved:
1. If the modem has a reset switch, use it to reset the modem. Wait at least 5-10 minutes for the modem to initialize.
2. Remove power from the modem. If it has a backup battery, remove this as well. Wait 5-10 minutes. Replace the battery, and add power back to the modem.
3. Perform a complete power recycle of your network components as follows:
Modem/Router Power Recycling - Quick
o Power-off the modem, AEBS, & computer(s); Wait at least 5 minutes.
o Power-on the modem; Wait at least 5 minutes.
o Power-on the AEBSn; Wait at least 5 minutes.
o Power-on the computer(s)
If this fails to get the modem to "recognize" the Internet router, then try the "Full" version.
Modem/Router Power ReCycling - Full
o Power-off the modem, AEBS, & computer(s). (Wait at least 30 minutes. If possible, leave the modem off overnight.)
o Power-on the modem; Wait at least 15 minutes.
o Power-on the AEBS; Wait at least 5 minutes.
o Power-on the computer(s)
4. Contact your ISP to have them perform a "modem reset."

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as many of you do, I use time capsule as airport, too...
It worked fine for 6 months or so after I bought the new time capsule. (I bought it in September 2012.)
Since the beginning of this year, I had to reset, and power off and plug it in almost every week, then now I need to reset and power off and back on again every day...
When I first set up the time capsule, I followed the instruction with the manual.
But, now I am so lost and don't want to reset every day for wifi connection.
Anyone has problem like me or knows how to solve this issue?
Please help..
I have MacBook Pro OS X 10.8.4 & my roommates have PCs. (just in case if it helps...)

For PC it is important the wireless has names that are compatible.. short.. like 10 characters.. but 2-20 is fine. no spaces.. and pure alphanumeric.
Use WPA2 personal only.. with pure alphanumeric password .. again 10-20 characters should be fine.
The latest firmware is a dud. Go back to 7.6.1
Open the airport utility.. click on the TC and holding the option key click the actual version number..
Go back to 7.6.1 is simple.. just select it and away it will go.. ignore future requests for upgrade.. you can also tell the utility not to check weekly for updates. You will need 5.6 utility for this I think..
So do the firmware downgrade.
Then do a factory reset and follow the name information above.. for TC name as well btw.. wireless name/s and disk share name.. which by default is data and that is fine.
So some instructions in...
The Factory Reset.
Power down the TC.
Hold in reset. and keep holding it in. Be Gentle! It is a tiny surface mount switch with a plastic lever.. Attempting to push it out the other side of the TC will not make the switch turn on better.
(I fix TC and have several reset levers bent over and jammed or broken off).
Power on the TC.. remember with the reset held in.. this needs three arms.. a friend or power switch you can get to with your feet..
Keep holding in reset for about 10sec until the front LED flashes rapidly.
Release reset and wait .. the boot will be slow as it deletes previous setting.. only from router side and pulls out the factory defaults. No files are deleted on the hard disk.. but the name of the TC may change.
How to load 5.6 into ML.
1. Download 5.6 for Lion.
http://support.apple.com/kb/DL1482
Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
Leave the package open on the desktop so you can see the file. AirportUtility56.pkg
2. Download and install unpkg.
http://www.timdoug.com/unpkg/
Run unpkg on the desktop.. If your Mac refuses to run the software, because it wasn’t downloaded from the Apple store, go to security in preferences and allow other software to work.. this is limitation of trade methinks. You can set back later if you like.
Now drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. in finder, open the new directory, drill down.. applications, utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
You cannot uninstall version 6 (now 6.3 if you updated) so don't try.. and you cannot or should not run them both at the same time.. although I have had no problems when doing so.
You can also load airport utility into a pc and get access to all the settings. Untick the box for firmware updates.. it will still bug you occasionally.. regardless of the setting.. just ignore it..
You might still need to do the occasional reboot of the TC as well.

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Is this a problem with a sleep proxy service?
This unit is less than a week old.
I appreciate the help.

The internal power supply on the Time Capsule is defective. Soon, the Time Capsule will not turn on at all.
Please contact Apple for a replacement Time Capsule as soon as possible.

Time Capsule has green light, but unable to access the internet

My Time Capsule has a green light, but all devices (wired and wireless) are not allowed out to the internet.
When I connect my iMac directly to my internet router, I am able to access the internet, so I have isolated the issue to the Time Capsule.
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--SN124B

Verify that you have a working Ethernet cable.
Then verify that the Ethernet cable is connected from one of the LAN <-> ports on your main router to the WAN "O" port on the Time Capsule.
Check again to make sure that the Time Capsule is configured in Bridge Mode
Power cycle the entire network as follows:
Power off all devices in any order you want
Wait a few minutes
Start the modem or modem/router first and let it run a full minute by itself
Start the main router next the same way
Start the Time Capsule the same way
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My new 2tb time capsule becomes undiscoverable after a few hours, any help?

I just purchased a new 2TB TC this past weekend. I plugged it in, and have wirelessly hooked up two imacs, a macbook pro, and an apple tv to it. It is hooked directly to my modem and has replaced my previous router. The problem I am having is that after about a day, none of the computers can discover it via airport utility or on the network tab. Any suggestions, because it is really getting annoying having to restart it every morning etc. How do I make it recognized 24/7? Thanks!

Karlotta wrote:
What if we cannot limit to 5 GHz n network only. I have a cell phone that only will use 2.4 ghz network.
Try this.
Open the manual setup of the TC
Disable the Guest Network if not needed.
Give the 5GHz network a separate name. (even when not needed)
Switch the radio modus of the wireless to "802.11n only (5GHz) - 802.11b/g"
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After that, force the supporting station(s) (MacBook Air in your case) to use the 5GHz network name only and connect the smartphone to the 802.11g.
Delete the 2.4GHz network from the list of the "known networks" in the System Settings of the MBAir while the wireless of the Air is switched to OFF
Eventually check the following to optimize your wireless infrastructure. That will ease the things too.
General radio problems in wireless networks based on disturbance from interferences, obstacles in or reflections of the radio beam
The radio beams of a wireless are not Roentgen X-Ray based and therefore obstacles, interferences from other wireless systems or reflections of the radio beam could cause major disturbance of the wireless network and based on this, the data stream in the network.
Possible reasons of wireless problems:
Obstacles like Walls, magnetic fields from live high voltage lines, antenna cable or insufficient shielded speaker systems. Metal frames or plating, furniture, bundled water pipes, dry construction plaster walls*, Humans* and much more.
Interferences from other radio equipment like Bluetooth, cordless phones, neighborhood WiFi, cordless speakers, cordless doorbells, intercoms, ptt units, baby phone's, surveillance and alarm systems, commercial weather radar, some military equipment and so on.
*) Water is a big bar for radio. Plastered dry construction walls and Humans contain a lot of water.
One of the above named possible reasons or any combination can cause major annoyance due to unwanted network traffic or packet collisions and could at last force stations to disassociate from the network or get disassociated by access point (router) due to time out or signal loss.
User experience: Heavy fading signal strength, slow and sluggish wireless connection iTunes/Video stream drop, lousy data transfer speed, total connection loss or only time relating disturbances here and there.
Possible Solutions:
Placement of transmitter. Not flat at the wall. Not in a corner, not on the floor, not behind a furniture, not near of other radio sources e.g. cordless phones. Not near of anything that can reflect radio beams. Best: as high as possible; e.g. Airport Extreme mount on ceiling. Maximum possible line of sight to all stations respectively corners of the home.
Placement of stations: as obvious
Placement of yourself: If possible not between your Mac' antenna(s) and the transmitter.
Radio interferences: Check that the channel you use have at least a 5 channel gap to the two strongest wireless networks around. If possible use the recommended overlapping free channels for your country for best performance. On 2.4GHz networks -> for US-1,6,11 and for Europe 1,5,9,13. If possible swap to 5GHz 802.11n only and force the stations supporting this to use only 5GHz. Disable 802,11a/b/g wireless if possible. Place cordless phone stations as far away from the router (access point) as possible. Eventually disable all radio transmitting equipment in the house. If the wireless then work better, enable one at the time to see which is the disturbing one. Don't forget leaking microwave ovens. A running faulty microwave may drown your complete wireless network at once and your neighbors WiFi too.
Lupunus

Can't connect 2TB Time Capsule to my home network

I can't seem to get my new 2TB Time Capsule to show up in Airport Utility on my MacBook Pro. I started out trying to connect wirelessly, then with an Ethernet cable directly between the Time Capsule and my MacBook. Still, the new device does not appear in Airport Utility.
Airport Utility sees a device called "Jeff's iTunes Time Capsule," which I presume refers to my neighbor Jeff's equipment. But then it occurred to me that, if I'm not connected to a wireless network, how can my MacBook "see" my neighbor's stuff? The package did not appear to have been opened, although the power and Ethernet cables were unwrapped when I first took the device out of the box. The status light keeps flashing amber, by the way.
I clicked on this "Jeff's iTunes Time Capsule" just to see what would happen. I was prompted for a password, which of course I don't have. Any thoughts?

Thanks, James. Turns out, I was right: Someone (Jeff?) had bought this machine, installed it, and returned it to the store. It was my dumb luck to choose this item from the many others sitting on the store shelf. Anyway, I called Apple Support. A tech named Joy walked me through a factory reset to get rid of the mysterious Jeff. Then I saw the dreaded message, "Hard drive needs repair." Apple then sent me a new TC. They shipped it out late Friday, and it arrived Monday! (I'm impressed!) I installed it and returned the defective machine. Now, my network works better than ever, and I really like my Time Machine. I give a special two thumbs up to Apple support and Joy!

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When a drive reports failed the data on that drive should be suspected to be corrupt. Initially one should assume any copies made of data after the drive starts reporting failing will also be corrupt.
After a drive reports failure:
When a drive reports to be failing our first concern should be the integrity of the existing backup of the data on that drive. It is easy to manage to corrupt the backup data during efforts to retrieve the failing-drive data.
Step one should be to back up the back up of the failed drive. The known-good backups should be carefully quarantined from the likely-corrupt data.
Step two (which should only happen after step one is complete and verified) is to make post-drive-failure copies of data from the failing HDD and make efforts to verify the accuracy of the data copied from the failed drive.
Before a drive reports failure:
Originals from the camera card should be separately backed up prior to import into Aperture or any other images management application. Always.
HTH
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New 2TB Time Capsule: solid amber light, but TC working well...what's wrong?

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