New Build Problem

A couple of weeks ago I got around to building a new rig with a 990X, Gigabyte Geurilla mo-board (the gamers sure are driving the desktop industry!), 24Gbs of GSkill Ram, 1k Watt PS, & a GTX-580. The other components don't matter at this point, because right now, when I power up the computer it runs for 2 secs. shuts down for 2 secs. fires back up for 2 secs, etc. I have swapped out power supplies, Ram, video cards, re-seated the CPU, and jumper-reset the BIOS. Clearly the problem lies within the moboard or CPU, but I'm open to any last ditch efforts before bringing on a 3rd party to get this thing running. I don't want to order a replacement CPU w/o knowing that that is, indeed the culprit. Most of the components were brand new from New Egg, except for the video card and PS, both of which came from an operational machine (and both were swapped out anyway to rule them out as the cause). So, the reason I'm posting this is because once before I had this same problem with my general purpose computer, that had been in operation for a couple of years and I posted this problem and Colin, from Brougham Media, suggested replacing the battery on the moboard. I was very skeptical, but it was the least expensive option for trying to diagnose the problem and just like all of his other solutions, it worked! Didn't work this time around, being that the moboard is brand new.
   So, would you recommend shipping back the moboard to Gigabyte for repair or would it be safe to order a replacement from New Egg, hoping that that's the most likely culprit and send the board I have now back to New Egg as defective? I'm hoping there's something you can suggest I try before going to either of those lengths.

Problem solved. I called a local computer repair store, Intrex Computers, and described the problem. Told the guy all the steps I'd taken to diagnose. His response was, "Sounds like you have a short underneath the motherboard." I told him I had indeed gone from one Gigabyte model motherboard to another and needed to add some standoffs, but I was quite sure I didn't need to move any of the existing ones. When I asked him about the possibility of a bad motherboard he said that's extremely rare, so I decided to pull the moboard to see if I was dense enough to leave an old standoff. So I pull the board and sure enough found 10 standoffs where they were supposed to be. "Sure glad I'm not that dumb" I thought, though admittedly I was so anxious to put this time-consuming problem behind me, I was willing to embrace ignorance, which I've been forced to do thousands of times before if it meant finding the problem. So I go to put the motherboard back in and low and behold there's an errant screw, which was wedged in a corner near the motherboard, but not under it. Sooooo, let's just say that I didn't even catch that screw when I pulled the moboard the first time to reseat the CPU. But there's nothing else to explain the problem. The Intrex tech said it sounded like a short, and I found a loose screw (no snide comments, please. I've already thought of them!). Wow, when I was young, I was thrilled when my mother told me that I had IQ. I now have come to realize that she never said how much. Or in my case, how little!

Similar Messages

  • New Build Problem - The Return

    I have a new build and on boot I reach the stage
    "Press F1 to Continue or Del to enter Setup"
    but cant get further.............is my keyboard (ordinary PS/2 keyboard - tested working) not being recognised
    for some reason?
    D-Bracket diagnostic always stops at
    "Initializing Floppy Drive Controller
    This will initialize Floppy Drive & Controller"
    but I don't have a Floppy Drive installed!!!
    Many thanks for any help in advance.
    MSI K8N Diamond nForce4 SLi (Socket 939) PCI-Ex Motherboard
    AMD Athlon 64 3800+ Newcastle 130nm(Socket 939)
    Corsair TWINX1024-3200C2 XPERT TwinX (2x512) 1GB Dual Channel Kit
    Enermax EG485AX-VHB(W)SFMA 480W ATX Retail (PSU)
    Maxtor DiamondMAX 10 300GB SATA 16MB Cache
    MSI GeForce 6800 Ultra PCI-Express 256MB
    Sony DRU-720A 16x Dual DVD-R Double Layer

    Quote
    If it stucks on that one , doesn't that mean that it's the next one in the process that fails ?
    Funny u should mention that, I was thinking about that a while back, particularly when setting up stickies. Saw nothing to support my logic & so went back to simlpler things like the meaning of life.
    My Thoughts ended up as:-
    1) but on the basis the system, on failing the stage, will be in various degrees of instability, it can't reliably be expected to feed back. Therefore 2)
    2) Logically the system presets LED state for the next stage on completion of the previous stage. If the next stage fails the Led bracket is correct about the failing stage.

  • P35 Neo2-FIR New Build Problems

    Hi there,
    Just finished new build (specs below), but get the full row of red LEDs on power up. Cycles through this endlessly. Cleared CMOS to no effect.
    No idea what BIOS I have as system has never been on.
    Any ideas?
    Antec P182
    MSI P35 Neo2-FIR
    Q9300
    Corsair 2 x 2Gb  XMS2 PC-6400
    Gigabyte 9600GT 512Mb
    Corsair HX520W PSU
    TIA

    The lights are not the final word as I have gotten that indication when my video card was not properly seated on an other board even tho it was supposed to mean processor failure for that board too.  Maybe the vendor of the board can lend you an other cpu to flash bios.  An other alternative would be to RMA for reflash if possible once you are sure it's the processor and the bios.
    Presumably Balloonshark has the same processor.  Good luck to both of you.  Let us know how it works out.   

  • New Build, problems with H61M-P32/W8

    I am putting together a small micro atx build consisting of the following.
    MSI H61M-P32 motherboard
    Intel G2030 3 ghz cpu
    2 gb of DDR3 ram
    EVGA GTX 650
    80 gb hard drve
    lg cd/dvd drive
    PCI-E to usb 2.0 card
    Here is my issues, when i hook up just the mobo with the video card the computer will turn on and run fine till its gets to the point where it doesnt detect a hdd and cant move forward. However when i plug power into anything else (hdd, cd drive, pci-e card) the computer wont turn on or boot, the fans just spin for a sec then stop. I know its not a sata problem as it does this with or without sata cables attached to the drives. Its simply when i apply power to the drives it does this.
    I ruled out it being a  power supply issue as i tried 3 different power supplies, a 385 watt, a 430 watt, and finally an 850 watt.
    Any ideas before i call msi to RMA the board?
    Im banging my head against a wall trying to figure this out.

    Did you try clear CMOS and boot with only one RAM stick?
    Do you have other HDD to try?
    Quote
    I know its not a sata problem as it does this with or without sata cables attached to the drives. Its simply when i apply power to the drives it does this.
    If you didn't attach the power cable to the sata HDD, it won't have function even you connect the sata cable.

  • New build problems

    This is  my first build, I have been and bought all the parts, I think it would have been wiser to take advice first!
    K7N2 mobo
    Athlon XP2400
    512 DDR PC3200
    Gigabyte Radeon 9200
    Maxtor Plus9 SATA 120GB
    Pioneer DVD120S
    Windows XP Home Upgrade
    Antec Sonata Mini Tower with 380 watt PSU
    All assembled and checked. On firing up neither the dvd drive or hard drive are recognised by the BIOS.
    I have installed drives before, so I don't think its anything obvious?
    Help please Sebastian

    Hi,
    Thanks for your reply. After a nights sleep, rechecked conections and discovered I hadn't quite pushed home the Ide ribbon connecter for the DVD into the mobo!
    So the continuing saga....
    Started to Install Win XP Home..
    Installed Promise376 Serial ATA Driver floppy from F6 prompt.
    It installed the fasttx2K driver
    When setup asked for Win 98 CD it then came up with the following:
    Partitioning disk
    0 MB Disk 0 at Id 0 on bus 0 on fasttx2K
    The problem caused by the following file: setupdd.sys
    PAGE_FAULT_IN_NONPAGED_AREA
    setupdd.sys - Address F84C5F3E base at F84A1000, Date stamp 3d6dd67f
    I used the Maxtor Powermax v4.06 to check for the hard disk and it couldn't find it.
    Rechecked the settings and connections. Serial ATA cable attached to primary SATA conector. power supply plugged in and hard disk buzzing. No jumpers installed.
    I havent set up the array settings  at start of bootup as I only have one hard disk.
    Sebastian

  • New builds - problems solved?

    I had to ask for a refund for my MBP after I got a bad replacement two weeks ago. Unfortuantely I needed a Mac notebook for an assignment and couldn't wait another 10 days for yet another replacement. I then bought a MacBook from a local dealer. That one is flawless so far (knock on wood) but the small screen is turning out to be a problem for me - I do lots of photo editing on the road without access to a larger screen.
    My question now is: have the main issues been fixed now? I don't really mind the whine too much, I'm rather talking about the more serious issues like random shutdowns and superdrive problems.
    iMac 20" Intel Core Duo   Mac OS X (10.4.6)  

    Yeah, I think so...
    I have a week 22 is mine's nearly perfect...
    I've heard that people are getting week 23s and 24s that are flawless.
    If you buy them online, apparently they're better because you get newer ones.
    bp

  • Re: New build problem. X99A SLI Plus.

    Yes they share most drivers, but certainly not the bios. And you need a bios update for nahimic. I think that you might have to live without audio software unless MSI specifically brings out updates for your laptop.
    Edit: good news, your laptop seems t...

    shouldn't need to be bootable!
    copy the 3 files:
    7885v1x.txt
    AFUDE561.EXE
    E7885IMS.180
    put them on the drive formatted as FAT32 (once done if on same PC remove the drive now Shutdown/restart)
    then start the computer
    go into BIOS (hit delete)
    go to M-Fl...

  • Problem with MSI 975x Platinum based new build

    I am having what looks like a familiar issue with setting up a new build PC. Spec is as follows:
    MSI 975x Platinum edition MOBO
    Intel Core Duo 2 e6600 CPU
    Western Digital Raptor 150GB S150 16mb 10000rpm SATA drive
    Corsair Memory TWIN2X2048-6400 2x1GB 240-Pin DIMM XMS2-6400 CL5
    SONY DVD-RW
    The problem comes when trying to install Windows XP on the single SATA drive (I don't want a RAID array - mainly as I only have 1 hard drive!).
    I press F6 as instructed to install the SATA drive - I have created a disk with the necessary driver files from the MSI website.
    Based on other posts I have seen I have put all the files except "txtsetup.oem" in another folder on the floppy (either "\win_XP" or "\winXP"). However I still get the same error message:
    "file \x32\jraid.sys caused an unexpected error (18) at line 2108 in d:\xpspl\base\boot\setup\oemdisk.c"
    I am beginning to think I can't install XP to a SATA drive.  Can anyone help with this? Is there an "official" driver floppy disk I can get from MSI in exactly the right format?
    Alternatively is it worthwhile buying a small standard IDE drive and installing XP to that to get me going and then install the SATA drive once XP is going? Would it then be possible to shift XP onto the faster SATA drive?
    Thanks

    if you using 1 sata drive you dont set it up as a raid , in the sata options set it up as ide enhanced also in this mode no need for pressing f6 just make sure that the sata is set to 1st boot hdd , if you using 1 sata and 1 ide hdd and tring to isntall on the sata disconnect the ide hdd because it will mess with your drive letters in windows ... if you goin raid ( achi mode is only for sata 2 drives with NCQ = native command queing and your drives have to support this mode ) then in the sata drives portion set it to raid ( achi if your drives support it )  in the force part set it to force gen 1 ( for sata 1 drives ) force gen 2 ( for sata 2 drives ) then you will need to set up the raid config in the intel raid config ( its the next post screen telling you press CTRL+I ) set it up reboot reneter bios set hdd priority to intel raid 0 then intsall windows but press f6 ... yes i ran it 2 ways single sata drive and now raided 80's in raid 0 ( i dont have NCQ support yet )

  • Power on-off-on Problems with New Build Z68A-GD65(G3)

    I'm hoping someone has seen these issues and can help me, although I realize this is a vague issue. I'm working on a new build. On power up everything looks good but then I get a power off and back on (like a reset). Sometimes it happens very quickly; other times it will stay on for roughly 5-10 minutes before the reset. I've checked all the connectors, case wires look ok, BIOS info looks correct.
    The other issue is that when I tried to do the Win 7 install, it loads the files, goes to the "Starting Windows" screen, and freezes there (until the next power off problem shuts things down).
    Any ideas on what to try to narrow things down?  Seems like it almost has to be the power supply or motherboard? 

    Quote from: Henry on 28-October-11, 09:54:40
    You have more than a Z68A-GD65(G3), please list he rest of your components. See my signature below for example of what to list.
           >> Posting Guide <<
    I've disconnected everything but the mouse, keyboard and monitor and still have the power resets.
    Tried one memory module at a time... still fails.
    Played with lower memory freq settings... still fails.
    Finally pulled the MB out, bench tested it to rule out shorting in the case; tried it with and without other peripherals... still fails.
    I think I'll RMA the MB, although I suppose it could be the psu (unlikely, I'd think).
    I had two bad motherboards in my last build. I had hope that MSI would be better... 

  • New Build / New Phone line Problems (Home Move)

    Hello Forum
    First post.
    Been trying to arrange a home move for 2/3 weeks now (New Build).  Was told to get the address registered with Royal Mail. Have done this. Address still not appearing with BT. Get told on the phone someone will ring me back from offline team within 24 / 48 hrs but they never do.
    Anybody have any experience than this? Any help to get this sorted much appreciated.
    regards
    Chris

    I have asked a moderator to provide assistance, they will post an invite on this thread.
    They are the only BT employees on this forum, and are a UK based team of people, who take personal ownership of your problem.
    Once you get a reply, make sure that you are logged into the forum, then click on their name, you will see a screen like this. Click on the link as shown below.
    Please do not send them a personal message, as they cannot deal with service issues that way.
    For your own security, do not post any personal details, on this forum. That includes any tracking number you are give.
    They will respond either by phone or e-mail, when its your turn in the queue.
    Please use the tracked e-mail, to reply, not via the forum. Thanks
    This is the form you should see when you click on the link. If you do not see this form, then you have selected the wrong link.
    When you submit the form, you will receive an enquiry number, so please keep a note of it
    There are some useful help pages here, for BT Broadband customers only, on my personal website.
    BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

  • New build, same problems

    Having moved into a new build in the Newport area ~4 weeks ago, and ordering our package with BT a week prior to that we are still awaiting an engineer visit to flick a switch. The 'engineer' was booked to turn up on the 8th so i took the day off to enable the visit. low and behold no one showed up and we had to chase BT to find out what had happened. Numerous phone calls have got us no where to date and it appears that Openreach are refusing to investigate. The service received so far from all parties has frankly been appalling and I cannot think of an example in the recent past which has left me feeling so frustrated and helpless. What can BT do about this and what is a 'normal' install time from placing the order? Surely this can't be expected.

    I suggest you contact the forum mods they should be able to get this problem sorted for you this is a link to them http://bt.custhelp.com/app/contact_email/c/4951
    They normally reply by email or phone directly to you within 3/5 working days they will take personal ownership of your problem until resolved and will keep you informed of progress
    They are a UK based BT specialist team who have a good record at getting problems solved
    This is a customer to customer self help forum the only BT presence here are the forum moderators
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

  • New build extension problems

    Hi
    New build property connected Telephone and Broadband by BT.
    Engineer said that the internal phone extentions were also connected up. 
    Was not at home when engineer visited, extentions in the house are not working.
    checked the the wiring on the extentions an noticed wires connected to krone block 2,4,5.
    Is this the cause of the extentions not working?
    Thanks in advance

    BT Socket

  • New Build Connection Problems

    Hi,
    Hoping someone can help me with their past experience or knowledge. I have been in my new build home for a couple of weeks now and am struggling to get a phone/fibre optic connection. Both BT and the OpenReach address checkers have absolutely no information regarding my address even though I have seen both of their vans working down our street (and I confirmed that they were working on the phone lines).
    When talking to BT I was told I would need to pay for £130 for a line installation in order for them to tell us what services we could use?!! So potentially I would be out of pocket for nothing, perhaps even unusable broadband.
    The street just down from mine is established and shows fibre optic available and taking orders, so I guess my question is who do I need to talk to in order for my new address to get registered too? I find it really weird that the process for new builds is so convoluted and people face massive delays getting connected...
    Cheers.

    Hi thorny,
    Welcome and thanks for posting. You can check what's available using the post code at bt.com. If that doesn't help drop me an email with the details and I'll check it for you. You'll get the 'contact us' link in my profile.
    Cheers
    David
    BTCare Community Mod
    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
    We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

  • New line at a new build

    Hi
    On the 18/2/14 I ordered a new line and bb package to my new build property. My current Infinity 2 services were terminated on the 28/2/14 and I was given the standard 4 week wait to be connected back up again but on standard ADSL broadband as Infinity didn’t come up on the system yet (which it now does btw).
    Everything was setup for the 27th March, I took the day off as holiday and no engineer turned up even though I was sent numerous txts and emails saying they would. No one contacted me and I got no explanation why this occurred. I rang up the next day and was told about some Openreach work that hadn’t been completed. Another update today and its now scheduled for completion on the 15/16th April so I assume I might be able to reschedule then if its completed.
    That will mean 8 weeks without a phone line or bb yet I am continually charged (like I’m still living at my old address) for services I can not use at all. On the 3/3/14 a full payment was made, then on the 21/3/14 another which had discounts for line rental (I make an annual payment) which came out in £1.98 credit, but the breakdown of the bill has a charge for £25 for Infinity 2 to begin with which I don’t even have. I would of thought that as I have no services what so ever I should only be given credit each month for the line rental I have already paid for.
    If possible could some one please check my order as I would like a refund for what I cannot use and terminate any further payments until my services have been installed (which could be anyone’s guess knowing Openreach timescales). I have no use of BT WIFI or BT Sport and as nothing is within my range.
    Regards
    Chris

    Hi
    I am sorry to see you are having problems
    I suggest you contact live chat at this link they should be able to help you
    http://bt.custhelp.com/app/contact/c/2902/?s_intcid=con_intban_sanda_contact_us_chat_from_forums
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

  • NO LINE!!! NO HELP! NO DUCTING NEW BUILD HOUSE

    So here goes . , my ongoing unlimited stress with bt
    27 july ordered bt 
    closest visit? 23 august!!!!! WHAT A JOKE
    wait till 23th bt was suppose to turn up between 1-6pm noone turned up noone called to say they wasnt turn up.
    called them up for them to tell me there was a fault in my line? i dont even have a line connected!!!
    they also tell me i didnt need someone to come out because the work inside the house was complete and all they had to do with flick a so called switch in the exchange! but yet they booked a appointment and it took them over 4 weeks for them to notice this even after i told them it was a new build with all new fitted bt installed inside and going outside the house into the ground!more wasted time and hassle!
    got told it will be connected within 24 hours and i have to wait till 8pm on the friday before calling back , so i ask what time does call centre close friday , get told 10pm ok i said if not connected by 8.01 i will call back after being hung up on and sent to 3 different people i got that so come 8pm friday no connection no line so i call bt back ( ON A MOBILE!!) and what the heck there closed FALSE INFORMATION AGAIN
    come saturday i call them again to be passed from pillow to post spending over 3 hours on the phone to them!!!!! 
    i eventually get through to a manager who tells me the builders need to confirm they have installed the ''' duct'''' so called outside the house. this one manager was the one i spoke to on friday who said he would call me on satursday at 11am. which he never called, in fact he never bothered to call untill come near on 5pm after being on hold and on the phone for over 3 half hours he come through from someone transfereing him as he was the manager on call that day, little to say he was very shocked to have caught me yet again!!!!, where he then went into what his job was and it wasnt stretching to deal with me or my issue as he is very busy! being the manager of not doin the jobs he says i assume!!!!
    right so heres a problem i can solve our builders are still building new propertys close to mine so i contact them and approach and they confirm all the work is done, so i relay this back to bt who tell me the order is now goin through and will up and running within 24 hours. 
    so i then have to wait untill tuesday because of the bank holiday , yet again more calling more transfering here there and everywhere hours and hours pass on the phone 
    i get back in touch with another manager who tells me that the line will be connected as soon as he has contacted open reach to get someone to turn the line on! wooohoo i think where getting some where
    NOOOOO  i then recieve another call telling me open reach cant do any work on the line or any work without the builders contacting them , eve though i have already confirmed it with all of them
    come friday 31st september i receive a call saying the builders have confirmed the work and the work will be carried out and i should be connected very soon, 
    no connection as of monday so i call for a update...
    get through to another person who has took all my details but has no idea what is going on and just telling me they understand how im feeling!!!!. who then passes me from manager to manager then to faults, then to accounting then finally to contracts! the guy didnt know who i was why i was put through but got through to open reach who told them the line would be connected working via wednesday ...
    wednesday comes and yet again there is no connection no line NOTHING,
    i call back up yet again ON A MOBILE to find now that no work will be done no work has been done!
    they have no idea who called me to tell me the builders had confirmed it and no idea about the line other than it will not be connected without confirmation from the builders on ducting..
    the finall words for the call was that i had to wait another '''24 HOURS''' For an update on open reach connecting the line , his words was just 24 hours for us to get the update and i promise you we will know more
    someone is suppose to be calling me back from never land that never calls so i wont hold my breath. 
    i have NEVER in all my life been messed about by any company as bad as bt has let me down, i cannot trust anything im being told as they keep saying then taking it back and changing it, all i get is im so sorry i understand or, well i dont know why they have told you that or i cant see that or anything like that!..
    im at the end of my wit patience and sanity, please if someone can get my line connected please help because im at a right loss with no phone and appointments and calls i need to make 
    thank you 

    Hi misscheryl1987,
    Did you get my email on the 14th?
    When I spoke with the engineers' department originally, they confirmed that work would start on the 28/09 but may take up to Monday 01/10 for the line to activate, depending on the amount of work required.
    At the moment I am unable to get more updates but I will chase up on Monday when the department I need to speak to is open again.
    Stephanie
    Stephanie
    BTCare Community Manager
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

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