New Center Ice Channel Issues

I'm glad you guys are giving us more HD channels for NHL Center Ice (long time coming - DirecTV has both the home and away feeds in HD), but all of the new ones are HORRIBLY scrambled/artifacted/pixelated. Please fix this.

Jeembo wrote:
I'm glad you guys are giving us more HD channels for NHL Center Ice (long time coming - DirecTV has both the home and away feeds in HD), but all of the new ones are HORRIBLY scrambled/artifacted/pixelated. Please fix this.
The HNL Center Ice HD channels are now in MPEG4 and appear to be on the same QAM channel. Often, a loose or corroded coax connector or bad splitter will impact a single QAM and cause what you're seeing. Another person complained about the same Center Ice experience you have on this forum, and was able to resolve the issue after checking and reseating all connectors and performing an STB autocorrection. Apparently the frequency ot the applicable QAM channel is more susceptible to interference or loss than others.
P.S. If you're addressing your comment to Verizon, you might remember that this is a peer-to-peer forum. Although Verizon may monitor it, they don't always reply to questions, especially lately and when there is already a thread on the same issue.

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NHL Center Ice ch#5 (1479)

Has anyone been having trouble watching games on NHL5 of the center ice package? On 11/01/09 the San Jose vs Carolina game didn't appear on the screen. The channel was there, just the programming schedule for NHLci. It couldn't have been blocked out in my area (Indiana). I contacted tech support. After an hour of getting nowhere, they finally determined that there may have been an issue with the feed from the broadcasting network. Consequently, I missed the entire game. Tonight I tuned to the same channel and low in behold that game EDM vs NYI was missing, too. Not that I wanted to watch this game, but when you pay $163 for a package, you should be able the games!!!!! I contacted tech support this time via email....didn't want to spend an hour on the phone resetting my boxes.....like that will help!!!!
So, is anyone else having problems with NHL center ice channel 5?

ncacia,
NHL Ice is not available in Mercer county due to blackout restrictions per the NHL. Our apologies
Anthony_VZ
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Is 'Center Ice' broadcast in HD?

Are the NHL Center Ice channels broadcast in HD? I love watching hockey and was thinking of getting the NHL Center Ice package, but I don't want to spend the $200 unless the games are in HD.

There's only one channel dedicated for HD so there is only one or two games per day in HD.

NHL Center Ice/ Customer Service issues

This has been an ongoing issue for some time now and I'm ready to toss Verizon out the window over it. For the last few years I've been subscribing to the NHL Center Ice package. Pretty expensive.
All the games televised over multiple channels are choppy and missing frames. Very hard to watch. I call for help and they say nothing is wrong on Verizon's end. They send a repair guy. He notices the problem. Replaces all my equipment. Problem remains. He closes the ticket (after he leaves).
I call again. Ticket is closed so the process starts again. Verison wants to send another repair person. I let them come. They notice the problem, replace equipment, leave. Close the ticket. So far my set top box has been replaced 5 times. All my wiring replaced. The fiber box. The whole nine yards. Problem remains.
I called yesterday again (season just started) and I bet you can guess what they wanted to do. I'm at my wits end. All my other channels are fine. I talked to a manager at a FIOS store and he says well it's obvious the signal strength of that channel range is weak in your area. Easy to fix. I tell that to the techs on the phone and I get absolutely no help. As I see it I have a responsibilty to pay for the service and Verizon has the responsibility to fix my issues. Though they admit to seeing a problem they refuse to fix it. Any suggestions?

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".
Please keep all correspondence regarding your issue in the private support portal.

NHL Center Ice + NHL Gamecenter Live???

hi! I am a huge hockey fan...lots of my Canadian friends whom are on SHAW, TELUS and BELL in Canada are buying NHL Center Ice, and along with their purchase of Center Ice, they get a FREE subscription to NHL Gamecenter LIVE which is the online service provided by the NHL...you can watch games on your computer and mobile devices (iphone, ipad, PC..etc)...so, my question is, why can't we as Comcast subscribers get the same deal??....I think it would be a matter of Comcast getting the LOGINS for Gamecenter directly from the NHL....also, I sure hope Comcast will increase the number of HD channels for Center Ice this year...only 2 HD channels...I hear Directv has almost all the games in HD...kind of a joke..this is 2010! any insights? Thanks!

hey Blackhawk, i've been going 'round and 'round with Comcast about NHL Center Ice since Comcast only has TWO HD channels here in 2010. I'm near Detroit and I paid for the package plus HD box and was excited for the season to start since i bought a new HD tv. They have repeatedly told me "we are working on it" in terms of converting all channels to HD...this is a bunch of BS to me...what does it take? satellite tv has EVERY NHL and other sports in HD. If i had known this before i would not have ordered Center Ice...if you look at blogs all over the internet, you will see it's up to the Cable provider to give you an HD broadcast...Comcast just chooses NOT to. I keep insisting there is no way in *ell ALL the games are not being shown in HD by the network broadcasting the games. We are simply not getting what we pay for...and it's very expensive at that...COME ON COMCAST, GET WITH IT!!!

MLB Extra Innings = NHL Center Ice

I'm sure this questions has been asked before, but I could not find it doing a search. Do you receive NHL Center Ice games for free during baseball season when you subscribe to MLB Extra Innings?
We are watching the free preview and it seems that the standard definition channels (SD) are better than last year - less pixalation and freezes. The strange thing about Extra Innings is that there are 3 games on right now on the SD channels and no games on the HD channels. All games are telecast in HD. You would think there would always be a game on in HD if available.
Do you contact InDemand or Verizon to subscribe to Extra Innings. We have had so many billing problems with Verizon that I'm afraid to make any changes to our service. It took 5 months to get our billing correct and it has been OK now for the past 4 months.
Thanks,
Doug
Sarasota, FL

DCJ the MLB Extra Innings and NHL Center Ice are setup like standard Pay Per View events. For example if you called and ordered a Boxing match the Set Top Box is authorized to show the broadcast stream for the time frame and channel the boxing match is being shown. The idea is similar with MLB Extra Innings and NHL Center Ice except the authorization periods automatically activate for each game over the season without you having to order it ever time for every game. So to directly answer your question, you will not see NHL Center Ice games for free during baseball season even though they show the games on the same channels because it's only authorizing you to see the games shown at certain time intervals.
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iN Demand - 888-SPORTS-IN
VERIZON FIOS TV - 800 VERIZON
LEE_VZ

NHL Hockey Package Center Ice

Why is there only 1 or 2 HD games being shown on Fios hockey Center Ice? Direct TV shows both sd and hd games when available. This is only reason why I don't order the Center Ice package. As everybody knows it is hard watch sd hockey games verses HD games.

Carrying only 2 of the HD channels is because of Verizon. The Rangers not being in HD is because of MSG. NHL CI shows these games a lot via other channels, like if the Rangers are playing the Bruins, they can show NESN in HD. MSG refuses to provide their HD games to iNDemand because they are demanding addtional fees. (I know, shocking!) If the Sabres and Devils are playing, for example, they'll carry the game but only in SD. I also noticed that for some reason Winnipeg broadcasts are absent because TSN Jets is never shown. I'm not sure why this is, but TSN Jets may not have a deal with the league for out of market broadcasts. The NHL needs to step up with regards to these situations, because they should be able to show these games everywhere outside their home markets, HD or otherwise. Maybe MSG is once again taking advantage of a requirement by the league that they provide the feed, where nothing is in the rules about HD.

NHL Center Ice - HD

Looks like FIOS only has one HD channel for Center Ice. Is that right? We switched from Directv recently - only because FIOS now had hockey package. On Directv, multiple games were in HD.

Liquidfigment wrote:
Just wanted to make my voice heard on the one HD channel on the NHL Center Ice. I understand what a previous posters says about getting the feed from iNDemand and them only having one feed per sport. Still makes me unhappy.
I got the Center Ice package to watch a lot of hockey, not just my favorite team. I would like to see them start to broadcast multiple HD channels. I saw a listing for a game on NHL6/HD2 for the first time tonight, and when I switched to it, it was in standard definition. Maybe this is something they are rolling out now. *shrugs*
All this being said, if there is not at least one more HD feed for Center Ice next year, I will not renew. I can see my Bruins play all the time on NESN, but as an avid hockey fan, I like to see many other games and I am not watching SD on my beautiful TV.
I hope these forums are at least looked at by Verizon. I plan on at least sending a letter to them, a phone call, and an email. I am hesitant to believe it will do good, but at least I will know I did what I could before next season.
inDemand does now have 2 HD feeds. Verizon, at this time, does not carry the 2nd HD feed.
As a fellow hockey fan, I feel you pain. I can not watch hockey in SD for long, especially on the inDemand feeds.

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I installed windows fine, it runs fine, installed drivers etc (and its hella fast), but I do need that additional RAM for work. I'm planning on updating the BIOS tonight, and I tried clearing the CMOS early on.
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Quote from: danrankinsjunk on 24-March-15, 11:09:42
It's a super sexy board and I'd hate to have to dismantle, send it back, etc.
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Be very careful when mounting/unmounting the CPU, do not touch socket pins and CPU contacts with your fingers.

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New Center Ice Channel Issues

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