New GE60 2PE Screen problem

Hi people
Got my brand new MSI GE60 2PE yesterday. Switched it on after charge yesterday and noticed intermittent black line across the display that flashes and goes away. its in different locations each time and happens even in the BIOS.
This is highly annoying getting a defective product.
Any advice?

Quote from: nekromantik;108579
Hi people
Got my brand new MSI GE60 2PE yesterday. Switched it on after charge yesterday and noticed intermittent black line across the display that flashes and goes away. its in different locations each time and happens even in the BIOS.
This is highly annoying getting a defective product.
Any advice?
Can you share a picture of the black line and also the graphics driver version and Video BIOS version?
(You can find the driver and Video BIOS version in NVIDIA control panel: Right click on the desktop> NVIDIA Control Panel> System Information at the bottom right corner> driver version + video bios version)

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Quote from: prana007 on 02-February-15, 18:49:29
my 3 month old msi GE60 2PE's mic is working very terribly.
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have you tried disabling creative cinema software? and see if issue remains? since i noticed that could be cause of mine doing no noise some times in windows and such.

New Macbook Blue Screen problem.. Help.

I have a problem with my mac. Whenever I turn it on, it loads up as usual, and then it shows a gray screen with an apple, loading, (yeah, the usual stuff). THEN, all of a sudden, there would be a light blue screen that would stay for about 3 seconds, then a darker blue screen, then it would load to my background and load successfully.
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Here's an answer for you, plus a coupla questions:
Answer: Live with it, it's normal for the Leopard startup process. Remember the startup screen under Tiger with the progress bar? Apple ditched it with Leopard because (on newer, faster Macs) the boot time is much shorter overall.
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Have you considered backing up your stuff to a DVD, and then re-installing Leopard from the DVD, to restore to factory-fresh settings?
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http://support.apple.com/kb/HT1492
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http://support.apple.com/kb/HT1757
(Oh how I love those KnowledgeBase thingys . . .)
So consider not restarting unless absolutely necessary, hmm?
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[Help!] A problem with the display of my GE60 2PE Apache Pro

I just got a new GE60 2PE Apache Pro and this is my first msi laptop I've ever had. I don't know what's seem to be the cause of my msi, but the display is always black and kind of glitchy at first when I just start it up.
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Quote from: darkhawk on 29-May-14, 09:05:35
Delete, remove, uninstall, whatever term you'd like to use for getting rid of it from your device manager.
Disabling it won't help, it'll still be there.
Judging by what I'm seeing, there's an extra entry for a monitor and it's most likely the issue that's causing your screen to misbehave.
Okay, so here's an update about the current situation:
I did gather up the courage to uninstall both Generic PnP Monitor from the Device Manager. Everything seems okay after I uninstalled it, the screen is not off, it's just as before. After I uninstalled both monitors from the Device Manager, I tried to see the Display Settings, but it is still showing two monitors (With the 2nd monitor displaying my actual screen and the 1st is plain black). I thought maybe it has to be restarted for it to take effects. So I shut it down, and boot it again (Because so far just doing a normal restart won't occur with the black screen. The "shut down and boot" is how do the black screen occurs again.) I really hope that the problem is fixed, but it's still the same. Showing the black screen with some glitching white stripes, and I have to press the Windows + P to get to the actual screen again. After I look up the Device Manager again, here's what's shown:
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Quote from: JHetland;114586
Hi, thanks for the suggestion; I swapped out the cable earlier today and there was no change in the symptoms.
Just a moment ago the screen went blank and just stayed blank instead of switching back and forth.
This screen and cable never had any issues with my previous computer.
What's the graphics driver you're using? and which external monitor are you connecting with?
Try to update the version from MSI website. (both intel and NVIDIA)
http://www.msi.com/support/nb/GE60-2PE-Apache-Pro.html#down-driver&Win8.1 64
Also, which mode are you using for the external monitor? (clone/extend/secondary)
Do they all have the screen problem? Do you switch the display by using the Fn+F2 or the Win+P? (Does the problem happen under both situation?)
Does this only happen when you run the Final Fantasy XIV?
Are you still getting screen flickering, blinking or artifacts?

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Why new firmware may be a good fix for screen problems

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Where I work we have a number of small LCD screens that have a narrow viewing angle like the Touch, but being commercial monitors, also have knobs to control brightness and most importantly contrast. I started playing with the contrast and was surprised that I was able to exactly duplicate the problem my Touch had, just with contrast. The contrast adjustment on this narrow view LCD controlled viewing angle, and I could duplicate the negative image thing perfectly. I now had great hope that the firmware would in fact fix my Touch.
When I got home from work, I installed the firmware update to my week 36 Touch, and was thrilled to see all video issues gone. We need to remember that Apple has a lot more control over the LCD display through software than we have. We only have brightness! I mean if you had to adjust the contrast knob on your new computer monitor would you label the monitor as defective?
I believe that Apple knew by serial number which Touches needed adjustment to the video based on LCD origin, and applied them with this software. They merely tuned the contrast knob, and some other video settings that we don't have! (It would be nice if they added a contrast slider, and maybe color saturation level, to the brightness level already included!)
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Enjoying my Touch a lot. A great gadget.
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I say this because I still strongly suspect that Apple did change screens, screen coating or something in the hardware betweent he 37 and 38 lines (or early on in the 38 line) because there are reports with screen shots to confirm inconsistency int he effect of the 1.1.1 firmware update fixing the problem.
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Jeremy
Is your iPod Touch screen bad? Compare it against these screen shots:
http://jdeats762.bravehost.com/iBadScreen.htm
Message was edited by: Ramzy76

My iPad Air have a screen problem so I sent it to iService (I'm Thai) but they told me that they don't know how long that I have to wait until I will get a new one? Can anyone help me?

My iPad Air have a screen problem so I sent it to iService (I'm Thai)
but they told me that they don't know how long that I have to wait until I will get a new one?
Because they said there's no stock in Singapore
Can anyone help me?
Just bought on 15/11/2013

You can call iService and ask to speak with a manager.

GE60 2PE Don't boot to BIOS, notebook bricked.

Hello, Yesterday night I was watching a youtube show on my netbook, running without power supply only with the battery (I only done this for 3 times in 7 months so I'm not worried about battery being discharged) and I fall sleep. This morning when I waked up, I tried to boot from hibernation to properly shutdown the system but the netbook doesn't boot.
Things I tried to do:
1º - I tried to power on normally only running from battery. Only power on with blue/orange power light, and a small light from the HDD for 2 seconds nothing happened.
2º - Power off by pressing power button for 4 seconds. I waited 5 mins I plugged in the power adaptor and I tried again with same results, don't boot.
3º - Removed battery and power adaptor, I pressed power button for 60 seconds to discharge (i saw this advice on Youtube). Plugged in only power adaptor and tried to power on. Same results, don't boot.
4º - Removed battery and power adaptor, presed power button for 60 seconds to discharge (). I connected the netbook to my TV with a HDMI cable, plugged in only power adaptor and tried to power on. Same results, don't boot.
Symptoms:
Power on, power LED in blue color for half second later turns to orange color only, no blinking only the same orange color all the time. The fan starts to spin in normal speed, HDD led blinks for 1-2 seconds and off. The screen is off (no light even on the back cover where the MSI dragon badge is), don't appears MSI logotype, no BIOS mesage or sound, no screen(fully black no backlight) no HDD. Laptop keeps running.
System info:
MSI GE60-2PE "Apache Pro",
Geniune Windows 8.0 PRO (My own license not from MSI, and it's 8.0 not 8.1 I don't like to update)
BIOS UEFI in fast boot mode, legacy USB disable. USB Handoff fixes disabled in BIOS, Enabled only boot from HDD/win8. The rest i think it's default settings.
BIOS: E16GFIMS.529 (previously .528 and .526)
Motherboard: MS16-GF
EC Firmware: 16GFEMS1.50B (I can't remember if I updated firmwares previously)
Touchpad Firmware: 03
HDD:Standart WD HDD, no msata drives. No intel RAID.
DVD: Standart LG DVD.
RAM: 4Gb Standart Samsung/Hynix? SODIMM + 4Gb GSkill DD3L 1.666Mhz (1.35v) upgraded by myself.
All drivers installed with the exception of the integrated radio switch controller.
Intel HD 4600 - OK (updated 01/2015 from manufacturer)
Nvidia Graphics - OK (updated 12/2014 from manufacturer)
Intel WiFi/Bluetooth 3160 - OK (updated 01/2015 from manufacturer)
Atheros KillerNIC - OK (Drivers version from MSI DVD)
Elantech Touchpad - OK (updated in 01/2015 from MSI support page)
Intel chipset stuff - OK (update 12/2014 from manufacturer)
Webcam - OK (no drivers installed, work with windows8 deafult drivers)
Software installed:
Only MSI KLM (keyboard light manager) with also installed a SCM service.
The netbook worked smooth since the begining until today for 7 months (really great hardware). The only thing i suppose that could be a problem with BIOS update (I updated two weeks ago) or EC firmware (I updated 3-4 weeks ago), since I don't worked withour power adaptor from new year, until today.
There's something I could do that I miss? a reset jumper, or reset CMOS button. Or I should ask to RMA to my netbook shop.
PD: I don't like to get a replacement netbook from other RMA user. I want my machine, I know what it's done and how it's done, I have my stickers in mint condition, I know my battery is well mantained, I have my FAN clean, I have the exterior and screen really clean and without scratches, have all my personal data on HDD. Should be worried about getting someones netbook? I should remove the HDD to avoid my personal data being compromised and I can lose them (i don't have backup)?
Also apologize my english, but the spanish forum looks empty and dead, only see news.

I suppose so, thanks chc for your time reading my issue.
I should contact my shop for RMA.

How to How to install ATI Radeon HD2600 driver on bootcamp 3.0 windows 7 partition w/black screen problem

Ok....so i've posted this question in a different way, and i gotten several "scratch the surface" answers from people just saying to install "Ati catalyst", or insert the os x dvd and run set up.exe, and update to boot camp 3.1 or 3.2...while these all seem like great suggestions, I am finding myself needing more specific direction or "hand holding" so to speak.....here is the MAIN problem...
The Background/history
I used boot camp (3.0, and i found updates for 3.1 for imac and for windows, but can't find for mac pro, AND they all are ".exe" files which run on windows..which as you'll see is the big part of my problem...So I recently updated my mac pro (with the ATI Radeon HD2600 graphic PCIe card with 10.6.7 from 10.5.8. I created a single partitioned drive to install windows 7 professional 64 bit. The download software function didn't work (Thanks, APPLE for that poor level of support) so have to select the option that i have already downloaded, or have other media with the drivers already on it....i restarted with the windows 7 disk in....
The installation of Windows 7 Pro 64-bit
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Some other things i've been told to try that i've tried and nothing seems to happen as i'm told it will....
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2)hardware wise for my Mac Pro 3,1...intel dual quad core xeon, blah blah....will this card work? it's a PCIe and should fit on my board no prob, etc?

Trying to update OS to fix White Screen problem.

Hello, I have had my Blackberry 8520 on a Virgin contract for about a year and a half now. Recently it has started randomly just changing to a black white screen that won't allow me to turn it off or perform any functions. The way I temporarily fix this is to plug it into the charger which acts like a reboot and brings it back to normal (pulling the battery to reboot it just restores the white screen after loading). In trying to find the resolve to this problem, which I haven't yet, I rang the Virgin helpline who told me to update my OS. I currently have the version 5.0 Bundle 1096 and I am trying to update it to the 5.0 Bundle 1168. I have been having increasing problems with trying to do this. I updated my desktop software for Blackberry but updating through this software always brings up the message at the install stage (after backing up my data) - "An error has occured while downloading software for your device. Please verify your internet connection or try again later, if the problem persists." My internet is working fine and I have tried many times to update through this way. I have also tried updating through the blackberry website "web based updates area" that brings up the same message. Looking through over message boards, I tried the attempt at updating through the LOADER.EXE way. However after trying to download the OS manually to my computer, which my internet explorer thought was dangerous, it came up after with another error message - "Error 1335. The cabinet file 'Data1.cab' required for installation is corrupt and cannot be used. This could indicate a network error, an error from reading from the CD-ROM, or a problem with this package.' I am now out of ways to try and update my Blackberry and have no idea how to solve the white screen problem. Any help would be much appreciated. Karen x

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FPS / Stuttering Issues (Overheat , Speedstep Issues ? ) MSI GE60 2PE APACHE PRO

**EDIT**
Unable to post direct image links , please ad HTTP:// before links
Good evening Fellow Gamers and Adepts.
I come to you tonight with a serious doubt , which has rattled me for a while , and after some intense troubleshooting i have came up blank.
Here's the deal , as stated , i have a MSI GE60 2PE apache Pro
Now , playing cs go has been the bane of my existence, i am aware there are heating issues with this laptop , but those have been fixed by a Thermal repaste, a cooling pad and the backplate removed.
Now i have no more throttling of CPU , and GPU appears to handle fine aswell; the thing is i keep having MASSIVE lag spikes in CS:GO , and apparently they are being cause by CPU issues.
Image for clarification .
(Standart situation , notice the relative low fps for a old game)
imgur.com/cJ2Ly80
After a few seconds the following occurs
imgur.com/cJ2Ly80,27y1P5C,aq30R4r#1
Notice the fps drop and the CPU frequency percent alert in game
another shot of this in console so you can see the several occurrences
imgur.com/cJ2Ly80,27y1P5C,aq30R4r#2
now keep in mind that these are the lowest game settings, in Fullscreen windowed mode , if i even CONSIDER putting it on standart fullscreen i get unplayable jitterness and fps that range from 10 to 80 , all in a second.
Now , as i have stated i have fooled around and disabled speedstep in the bios , meaning that the cpu is always at 100%, seeing i have removed the backplate , throttling is not an issue as IXT (Intel extreme tuning) can attest.
note aswell the "active core count" spikes to 4/3 in the exact moments of the stutters, meaning that both problems should , in theory , be connected .
Image for reference:
gyazo.com/e1257716681828d38213bcc0e5fa71bc
Details of IXT
gyazo.com/1f03a344b9ac2642b1a885ee0a8ea078
can ANYONE give me an ideia of whats going on ? i rather enjoy playing with games with friends , but this is driving me up the wall..
Lastest NVIDIA / Laptop drivers installed ; Bios Updated and EC firmware aswell.
Thank you for your time guys x)

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After the new update, the screen shows only 3/4 of what is presented. I have reduced the size of the print and that did not help. For instance, in typing this, once I got as far as "presented" the screen had to shift to the left to allow me to see what I was typing. It did this automatically. I don't know what caused this in the latest edition of the update, but it has caused me a number of problems in doing on line banking because unmovable windows do not show enough to allow me to hit the submit button.
I want to see the entire window when I log onto a site. When I now open Yahoo News for instance, I cannot see the last three inches. I can see them if I move the page over, but up until now, I have always seen the entire page when it comes up without having to take any action on my part.
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[[Image:Fx22layout.css.devPixelsPerPx]]
* Double-click on layout.css.devPixelsPerPx to modify its value. The default is -1.0 in Firefox 22 and above. Change it to '''1.0''' to make it work like in previous Firefox versions.
If necessary, further adjust the value in 0.1 or 0.05 steps. Use values between 1.0 and about 0.5 to reduce elements in size. Use values greater than 1.0 to increase size. For example, a value of 1.25 will increase font size to 125% to accommodate the default DPI setting in Windows 8. '''Double check the value that you enter.''' Setting a too small value will make everything disappear and a too large value will blow things up.
If web pages still need to be adjusted then you can look at the [https://addons.mozilla.org/firefox/addon/default-fullzoom-level/ Default FullZoom Level] or [https://addons.mozilla.org/firefox/addon/nosquint/ NoSquint] extension.
To adjust the font size for the user interface, you can use the [https://addons.mozilla.org/firefox/addon/theme-font-size-changer/ Theme Font & Size Changer] extension.
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New GE60 2PE Screen problem

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