New Install Appointment August 29th!

Order placed July 27th. 
Supposed install date was August 5th. 
Guy went on strike early....
Nobody called me all morning today.
I called myself and got disconnected. 
Managed to connect to Customer Service via chat.
Agent Jonea has joined. (11:58:51)
Jonea(11:58:56): Hello. Thank you for choosing Verizon and visiting our chat service. I will be happy to help you today.
You(11:59:16): my order number is
You(11:59:32): i would like for someone to come and install fios
You(12:00:01): the guy who came the friday before the strike left without installing
Jonea(12:00:21): Give me a few moments please to look at the order for you.
Jonea(12:04:22): I have an all day appointment on Monday, August 29, 2011 would you like that?
You(12:04:39): how about today or tomorrow or the day after?
You(12:04:48): i've been waiting for a long time now
Jonea(12:05:08): That is the first available date that we have.
You(12:05:19): the order was placed on july 27th
You(12:05:35): can't you do it before a month has passed?
Jonea(12:05:55): I understand and apologize for the inconvenience however, there was a work stoppage and that's the first available date that I have.
You(12:10:10): Could you tell me whether i was going to be contacted by anyone?
Jonea(12:11:35): Yes, everyone that had a pending order due to the work stoppage would've been contacted as they've just started today releasing due dates.
You(12:11:40): is there no explanation why the guy left without installing?
Jonea(12:12:10): No, as he didn't note anything on your order or your account.
You(12:12:17): do you think monday is the earliest date just for your department, or could they contact me with an earlier date?  I have a pending order, you know, and they have not contacted me.
You(12:12:50): in other words is there a way for me to get an earlier install date?
Jonea(12:13:31): I have given you the earliest date that is available as they would see the same thing that I see as far as due dates are concerned and no, you cannot have your order expedited as I've given you the earliest date that we have.
You(12:15:23): so what time on Monday?
Jonea(12:15:38): It's an all day appointment from 8:00 AM to 5:00 PM.
You(12:15:55): sorry but I can't take the whole day off. could it be for the morning?
Jonea(12:16:15): No, it's an all day appointment.
You(12:16:17): i am not in a union, so i'll get fired
Jonea(12:17:03): Do you want a different due date as it'll be later in the month?
You(12:17:08): online i was given a window of afternoon or morning
Jonea(12:17:23): Was that when you were placing your order online?
You(12:17:24): no i can't do later, i want it yesterday
You(12:17:36): yes that was when i placed it in july
Jonea(12:18:16): That is why you were given the option of an a.m. or p.m. appointment. I can check for a different due date for you however, it's not going to be yesterday.
You(12:18:38): no leave it Monday
You(12:18:44): don't want anything later
You(12:19:21): Is there a way to place the order for this week? What if I call some other department? Like call the tech department directly?
Jonea(12:20:06): I have advised you that they will see the same dates and times that I do as I've given you the earliest date that is available.
You(12:20:39): i understand but i thought they are working today, so they have to be installing someone's service
You(12:20:53): are they starting work next week?
Jonea(12:21:23): They are working and handling orders on a first come first serve basis!
You(12:21:38): but I was first
You(12:21:57): i was told so by your department
Jonea(12:23:07): I apologize but we have other orders that were before you obviously as I've given you the earliest due date that I have and I understand that you want to get your service and I assure you that you will get the service just as quickly as we can get it on and working for you.
You(12:23:25): i placed it on July 27th, I was told I was the next order in line on that Friday, before the strike
You(12:23:38): could you give me the number of someone i can talk to?
Jonea(12:24:13): Certainly, you can call (800) 837-4966.
You(12:24:40): that number disconnects me saying there are no reps
Jonea(12:25:46): You can either go with the date that I've provided you or you can continue to try the number that I gave you.
You(12:26:10): i'll take that date
You(12:26:13): monday
You(12:26:21): if there's nothing sooner

Early bird gets the worm?  When the guy left, and I called customer service, I was told I was first on the list, the next job, etc.  to be completed.  So now they have supposedly gone back to work and I am waiting without internet at home... 
I hate monopolies!  Duopolies too... 

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    Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
    Exception Details: System.NullReferenceException: Object reference not set to an instance of an object.
    Source Error:
    An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.
    Stack Trace:
    [NullReferenceException: Object reference not set to an instance of an object.]
       netpoint.LicenseRequest.Page_Load(Object sender, EventArgs e) +266
       System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) +14
       System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) +35
       System.Web.UI.Control.OnLoad(EventArgs e) +99
       System.Web.UI.Control.LoadRecursive() +50
       System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +627
    Version Information: Microsoft .NET Framework Version:2.0.50727.3074; ASP.NET Version:2.0.50727.3074
    Has anyone seen this before?
    Edited by: Brett Flake on May 28, 2009 9:31 PM

    And how can I uninstall it from a Creative Suite ??
    And how can I install then the next full version "directly"??
    And I don't really understand.
    Adobe Updater cannot install this update, and tries it again after a month, it is downloading this update once in a month, and when it fails, closes itself,  and says sorry, see you later in november? And when it fails, I cannot say, please stop bugging me with this.
    Almost the same problem with the Adobe Media Player, which cannot play even the files advertised in its own browser, : adobe trainings from adobe related sites, and cannot update itself. It's almost brutal. How does this happen?

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