New Internet Provider

I recently changed my internet provider and I can no longer use my wireless N router, I got a working signal for about 3 minutes and then lost it... what can I do...

You may find these articles helpful in setting up your router according to what type of ISP you have.
Setting-Up a Router with Cable Internet Service
Setting-Up a Router with DSL Internet Service
You may also utilize the Cisco Knowledge base or post here for updates or further inquiries.
The Search Function is your friend.... and Google too.
How to Secure your Network
How to Upgrade Routers Firmware
Setting-Up a Router with DSL Internet Service
Setting-Up a Router with Cable Internet Service
How to Hard Reset or 30/30/30 your Router

Similar Messages

New internet provider, Apple devices can't download updates/apps but all other devices work fine! help

Hi there
I have changed to a new internet provider, and they configured my router (which was working fine previously with my Apple devices)
It is a D-Link router, and it is connected to the internet via PPPOE. (previous provider did not have this PPPOE configuration)
The technician did the configuration and the Wifi works fine for all my devices including laptops, and friends who use Android.
My Iphone, Ipad, and my friends' ones are the only things that seem not to work correctly.
They can find the network on the router. It then connects for a short time, then either after a few mins of browsing on Safari, or any attempt to download an App or update an App, it fails.
To summarise - All non-apple devices function fine and connect to router. Apple Iphones and Ipads find and connect to Wifi, but the internet works temporarily on browser, and any App update or download will fail. (Wi-fi remains connected)
I am hoping it is a simple router configuration issue and the installation technician missed something. Has anyone ever come across this?
what I have tried - Rebooting router, restarting Ipad, resetting network settings and other things, but I am almost certain it is a router configuration thing.
Just hope someone can help, because I have called my internet provider and if they will charge for a call-out if they find it is not ''their fault'.
Really really appreciate any answers to this one.

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at
http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.hmL
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Signal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

New internet provider, now mail won't work

I recently moved to a new city and have switched from Sympatico as my internet provider, to Eastlink. Since the switch I cannot send mail from the Mail program.
Neither one of my email accounts is a sympatico based account (one is gmail, one is a work address with a smaller provider), but I'm wondering if the switch could be the issue since I've never had problems before. I have run a connection doctor and the only account the comes up with a problem is the W3 Connex service provider, both the gmail outgoing and incoming mail server claimed to be working fine (but still I cannot send msg with this address).
Do I need to set up my SMPT server to correspond with my new service provider or with the email providers? This is really frustrating as I cannot send anything with my work address and have to log on to Gmail's web page to send anything with that address...
What the **** is going on?

For every new internet provider, if you want unauthenticated e-mail sending you usually must use the internet provider's own SMTP server. Most internet service providers these days don't allow third party SMTP servers without some form of authentical and/or special port addressing. If you have a particular sendmail server you want to use regardless of your location, check with the owner of that server whether they use port 587 or 2626 and use e-mail address and your e-mail password to do password authentication into that server. That will allow you to use it anywhere. The primary reason they do this is to avoid being blamed for spam.

Have new internet provider, now my Apple Email doen't work...Help!!!!!!

I recently moved to a new state and have a new internet provider (AT&T - yuck)...
And my email for my Apple account doesn't work, I get this message when sending a message:
Enter Password for Account
"smtp.att.yahoo:bretbennett"
The SMTP server “smtp.att.yahoo.com” rejected the password for user “bretbennett”
Please re-enter your password, or cancel.
Please help me, anyone.

Sounds like your Mail setting may need fixing. Have you tried
http://www.att.com/esupport/article.jsp?sid=KB401738

Moved house, new internet provider and hub...

I seem to be having problems connecting to my new hub, from a different provider than when I originally bought my WD mycloud device. How can I access the background files to change this over? It's sitting flashing away but not letting me play... Help? Cheers

I'm sorry, but ... Huh??

New internet provider (moved from Comcast to Uverse) and I can't get my new network to stay put, and I can't get my Time Capsule to stop blinking yellow

I have moved from Comcast to Uverse, and can't get my TIme Capsule to stop blinking yellow. I know it isn't updating. Additionally, I can't get my computer to recognize the 'new' wireless network. It keeps changing back to the 'old' network.

You have two separate issues here. although both were created with the recent changes on your network.
Find out why the Time Capsule is blinking amber as follows:
Open Macintosh HD > Applications > Utilities > AirPort Utility
Click directly on the the Time Capsule icon
Click directly on the amber dot....and another window will open to explain more about the issue...along with suggested actions that you can take to remedy the issue.
If you want your Mac to connect first to the "new" network....
Open System Preferences (gear icon) on the dock
Open Network
Click on WiFi on the left
Click Advanced at the lower right
Make sure that the name of the network that you want the Mac to connect to first appears at the top of the connection order list. Drag the name to the top if it is not there now.
Click OK
Click Apply
Now your Mac will attemp to connect first to the network that you positioned at the top of the connection order list.

Cannot find wireless printer, Deskjet 2540 after we got a new internet provider

I turned off the laptop, my ipad, my printer, even my router, still doesn't work. I went on the HP SCAN AND PRINT DOCTOR, it kept saying that cannot find printer. Then I deleted the printer in my computer HARDWARE, try to search for the printer, it says cannot find printer.
I went on my ipad, my printer has a lock on it. But I don't know the password.
Look like my printer still connected to the old net work.
The printer work if it is connected to the USB cable.
What should I do?

Seems like the network has a password, or something along those lines, no? Maybe try restoring the printer to defaults to get that old password out of it if you cant rememeber it, adn then try connecting again.

Will i lose my yahoo email on my iphone if I change internet provider

I am planning to change internet providers on my macbook pro at home. I currently have verizon and my iphone email and my apple id is a yahoo email linked to the verizon account.
Will I be able to access my yahoo email with a new internet provider on my macbook pro and will it continue to sync with my iphone 5?

Yes you will be unable to use your email address after June 30, 2012, if you do not update your MobileMe account to an iCloud account.
You can upgrade your account and continue to use the email address in your mail application by entering the details manually. You will not however be able to use any other features of iCloud.

Cannot conect apple tv to my new internet routers

I Have a new internet provider an i cannot conect my router to my apple tv i dont have the oridgnal apple tv remote just my phone

Do you have the Remote app on the phone and is your Apple TV setup to respond to the app? If so you can do the setup of of it.
However if the Apple TV is not on the network then you have no choice but to purchase or find the remote. There is no other way to do the initial setup.

Problems accessing new internet server

I just switched to Cox for my cable internet service from AOL dial up. When I try to open websites from an email(new email account, not AOL, or click on Apple support form the mac help window my computer tries to open AOL(AOL is still on my computer, but not hooked up when this occurs) and I can't access websites from my new internet provider. How can I get my computer to use my new internet provider, instead of trying to use AOL?

You need to acsess the browser you are using PREFERENCES, and you will need to change your settings under the GENERAL tab .
Go also to your Mac HD and Library and delete anything that has AOL. You will need to resrtart your computer after you make these changes.
The same will be required for setting up your Mail.
You have switched Services and you must re-confiqure everything from AOL to COX.
Changes will need to be made in System Preferences in Network settings to change from Dial-up to DSL.as well.
You are starting from scratch.
Don

I chged my internet provider and new email address and cloud is not recognizing this chg. i deleted my old email acct from ipad and added new acct and since then i cannot send email nor the cloud will recognize the new email address. do i need to sync

i chage my internet provider and therefore email address. i deleted my old email address from my ipad and now i am not able to email from new email address nor will i cloud recongnize my new email address which is my apple id now. since i deleted my old email acct the cloud is not allowing me to chg this address in settting. the cloud still has my old email address listed.

See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...

HT1918 I have changed my internet provider and so changed my apple ID and password to reflect this. However all the apps I purchased before refuse to accept this new password for updates but nor will it now accept the old one. Help

I have changed my internet provider and so changed my apple ID and password to reflect this change. Now all the apps I purchased and downloaded on my old ID will not update as it won't accept my new apple id or the old one. Help!

All the apps are "connected" with the AppleID which was used to purchase them and there is no way to update them with a new or different id.

Just moved and have new internet WiFi provider and can't get my time capsule set up.

Just moved and have new wifi provider and can't get my time capsule to work with it.

The TC is designed for ethernet WAN connection .. it will not work with wifi provider.

I need to reset my Apple ID on my ipad. My internet provider was bought by another company, so my user name changed. So now, when I go into itunes or the app store, I cannot update anything because it asks for my password, but not my apple id.

My internet provider changed, so my username changed. I need to be able to reset my appleid NOT my password. I can't find a way to do this. Here is a scenario. I want to go into the app store to update apps, so a box pops up asking for my password, but shows my appleid as the old name. I have reset the appleid on my mac and itunes at home and works there, but when I try to go into things on the ipad, it automatically comes up with a window asking for my password, but for my old id name. I went to the manage your id section, but it won't let me in because it wants the password to the old name. So I think I need to reregister the ipad with my new userid. Icloud, Itunes, app store, everything like that won't let me in because they still show the user id as the old name.

On the iPad - go to Settings>iTunes and App Stores>Apple ID. Tap on your old ID and sign out. Then sign in with your changed/new ID.

I suddenly am unable to retrieve my emails. I discussed this with my Internet provider, but still get an error message and can't access my emails. Any suggestions???

I am unable to retrieve my emails since yesterday. I called Time Warner Cable, my Internet provider, but they could not help me; they stated that the settings had changed, since they were upgrading. I adjusted the settings, but still get an error message:
          Alert
          There may be a problem with the mail server or network. Verify the settings for account "Mail 1" or try again.
          The server returned the error: The connection to the server "smtp.roadrunner.com" on port 110 timed out.
I changed the server, and the port, as Time Warner Cable tech rep recommended, but to no avail. They recommended I delete my current email account and recreate it, but that I check with Apple first, because I might lose my contact list (and any email messages I'd previously saved!?). They suggested Apple might be able to tell me how to not lose the contacts, emails, profile.
Any help would be appreciated.

Hi, what Interface are you using, & which one are you checking?
Each Interface will have it's own settings.
Though all of these steps may or may not be needed, I'm including them all.
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
10.7 & 10.8…
System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.
10.5.x/10.6.x/10.7.x instructions...
System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
The interface that connects to the Internet should be dragged to the top of the list.
10.4 instructions...
Is that Interface dragged to the top of Network>Show:>Network Port Configurations.
If using Wifi/Airport...
Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.
For 10.5/10.6/10.7/10.8, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...
208.67.222.222
208.67.220.220
(There may be better or faster DNS numbers in your area, but these should be a good test).
Click OK.

New Internet Provider

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