New muse won't update site

So now I have two copies of muse on my laptop. I opened the new copy (CC 2014) and made my changes. I clicked update through FTP host. It added one new window (folder) and had no idea what to put there. Published my update modifying existing files, and it reuploaded every photo on my site. Changes were not on the website when I checked. So I redid using upload all files. Nothing (though it reuploaded all images yet again). I tried to edit in browser and it told me my sit was published through the old software and to update. I went back and clicked publish. Then upload through ftp again. No updates will go through and I can't update through browser. What am I doing wrong? Im going crazy. Im not a web guy but need my updates to publish. PLEASE HELP!!!

It sounds like you've uploaded to the wrong folder on your server. Thus the files are there, but they didn't overwrite the prior version and aren't in the correct place to be seen in your browser.
The "Folder" field is the same as the "Host Directory" field in prior versions of Muse. Every hosting provider configures their servers differently, but typical values for "Folder" would be blank, "www", "public_html", or "htdocs". Most hosting providers will have information in their documentation for what folder/directory your website files need to be placed in.

Similar Messages

New Muse 2014.3 update won't update past certain point. Please help!

Everything worked fine until I updated 2014.3.
A hangup occurs right at the beginning of opening the new updated version, when Converting User Libraries. It gets to "Coverting User Libraries(Converting eqipment table)", then to "Coverting User Libraries (Save)" when Muse stops and this screen pops up:
I can open the new Muse update in a separate new user account, but it's very awkward and time consuming to have to log in and out of another user each time I work on Muse.
I have spoken to Adobe and tried their recommendations, with no luck. They felt it might be an Apple's permissions problem, so spoke to Apple at great length and tried their fixes. No luck. They feel it has to be an Adobe problem as the program opens, but gets hung up in the process.
I am baffled as to what to do. I greatly appreciate any help!

Thank you for replying. I was able to get the update working through Adobe support. The advisor found that one of the images I had saved to my Library was blocking the update. Once that image was deleted the update went through and I can now work on my files with the new version. This would be good for Adobe support to know about, it took a lot of calls and at least 3 hours and a senior advisor to figure out what was causing the problem.

May Release: New partner support, Infrastructure updates, Site templates and bug fixes

Link: http://www.businesscatalyst.com/_blog/BC_Blog/post/May-release-New-partner-support-Infrast ructure-updates-Site-templates-and_bug-fixes/
We are announcing a new Business Catalyst release, scheduled to go live on Thursday, May 3rd. With this release, we are continuing our investments in system performance and stability by increasing our web servers capacity, enabling HTTP acceleration to provide faster site loading times, and improving the site creation speed by using pre-generated sites.
On the product side, we have completely revamped our partner support workflow taking advantage of the Adobe support infrastructure and tools, enhanced the site templates workflow for partners, and included lots of bug fixes and improvements. Read through the following sections to get detailed information about this release:
Partner support
Infrastructure updates
Features and enhancements
Issues fixed by this release
What's next
You can jump to the corresponding section by clicking the above links.
Partner support
Updated Help & Support partner experience
Following Adobe ID support, we have upgraded BC support tools (cases, chat, documentation) with standard Adobe tools. As a partner, you can now benefit from the same support tools as the rest of Adobe Creative Suite, and can track your support cases with Adobe BC, Dreamweaver, Muse or Photoshop in a single place.
Partners with more than 100 paid sites will get 2nd level chat support, which includes a higher priority, by default. If you have more than 100 paid sites, but spread across different Partner Portals, please ask support to enable 2nd level chat for you.
Support experience for your Small Business owner clients can now be owned by partners (see below).
Custom Help & Support URL for your clients
As a partner, you are probably already offering various additional services to your clients besides building & maintaining their BC site. Support, tailored specifically to your client needs, is usually one of these value-added services. We are now enabling you to take your Support service to the next level. In Partner Portal Settings, you have the option to set a custom URL for what will open when your client clicks on Help & Support inside Admin Console:
If you have multiple partner accounts, for different verticals, you can specify a Support URL for each of these.
The default Support experience provided by BC for your clients will be updated in a few releases to be similar to the partner support experience. This includes BC-branded support cases and documentation. If you'd like to keep a white-label experience for your customers, please set your own Help & Support URL in Partner Portal.
For more details please read the Improved support workflow and new forums announcement on our blog.
Infrastructure updates
Between our April release and the following infrastructure updates have been enabled
Limited trial sites for free partners – starting with our May release, the number of trial sites a Free Partner can have will be limited to 100. Once the limit is reached, Free Partners that need to create a new trial site have the options to upgrade to a higher partner plan, upgrade some of the trial sites to paid or delete unused/expired trials.
Automatic trial expiry extension - with this release, trial site expiry date will be automatically extended with 30 days every time an admin user logs in the system through the admin interface or through FTP.
Installed additional hardware - we have installed additional web servers on all our data centers, that translate into an increase of the existing capacity with over 70%.
Updated DNS infrastructure - we have improved the DNS resolution for email delivery so that we can increase the rate at which we're sending the system operational emails
HTTP acceleration – all sites static assets are served from a new cache engine (images, CSS and JavaScript files, together with improved headers that should allow the browser to cache them better for a browsing session). This update has been turned on along with our April release, and has made all the BC sites load faster on first and on subsequent loads.
Accelerated site/partner creation – we've changed the way new sites are created for faster speed, pre-creating them and reusing pre-created sites when needed, and have also improved the creation process for new partners, minimizing the impact of new CCM customers on the existing datacenters.
Adobe ID for partners - in order to support an integrating experience between the various Adobe tools a partner may use (Dreamweaver, Muse, Support forums) we have added Adobe ID support for Business Catalyst partner accounts. Starting April 19, partners are asked to merge their current Business Catalyst account with their Adobe ID accounts. For more details about the transition process and FAQ please read the Introducing Adobe ID blog post.
Updated Terms of Use - Along with several other changes in our processes in the past few months, we also revamped our Terms of Use and the signature process by requesting every admin user to sign a TOU. We have completed the rollout for partners, and we might be pushing an updated partner Terms of Use version within the following weeks. For more details and questions about this change, read the New Terms of Use for Business Catalyst blog post.
Features and enhancements
Site templates
To support the increasing number of partners building, sharing or reusing templates to create new sites, we're extending our site templates support from our partner portal with a new template type and improved management support. The update is going to enable partners to mark sites as templates and choose between making them available in Online Business Builder and keeping them private in their partner portal. A template site will not expire and has the same limits as any other trial site.
Based on your partner level, you can create private or public templates using the Site Details screen or the Tools>My Site Template section from your Partner Portal. Standard partners can only create private templates, while Free Partners can only view site templates that have been transferred to their accounts by other partners.
The number of templates a partner will have will be limited and will vary based on partner level: free partners can store up to 5 templates in their partner portal, standard partners have up to 100 site templates while Premium Partners might have up to 200 templates. Paid sites marked as templates are not counted against these limits.
Business Catalyst Partner fixes
While we are really focused on making the Business Catalyst integration into Creative Cloud a smashing success, we are slowly resuming our efforts to deliver fixes that have been requested by our partners. This release includes the following partner fixes:
Improved product custom fields - we have increased the maximum number of characters for product custom fields to 1024 (previous limit was 256); this gives partners and customers additional space to use when working with products
Improved Secure Zone subscribers list - we have added the customer email address in the Secure Zone Subscribers list to enable partners better filter and manage customers
Better experience when exporting data - to prevent customer confusion when exporting data from Mac computers, we have removed the export to excel option and exporting in CSV format by default.
Social plugins integration updates
Starting with our May release, we are updating the social plugins support to require users to get the plugin code from the third party provider and saving into his Business Catalyst website. The module tags and configuration will remain unchanged, but will render an empty tag until the partner or site owner will update the module template to include the corresponding module code snippet from the third party platform provider.
For more information about how you can enable the Social Plugins on a Business Catalyst websites, read the Social Media: Integrating Facebook and Twitter knowledge base article.
Other changes
Updated weekly emails - Starting with our May release, the information in the site weekly emails has been filtered based on the site's plan. For example, webBasics site reports will no longer include the sales report.
Localization - we improved and increased the coverage of the admin interface translations into German, French and Japanese
Site Settings -> Ignored IP addresses has been relocated under Reports -> Visitors -> More.
BC-Dreamweaver integration performance improvements
Development Dashboard has been removed, as it didn't provide a clear useful, ongoing benefit. The information present in the development dashboard has been integrated into our new Help & Support section.
Payment gateway settings - for more privacy and data protection, we have updated the Payment Gateway configuration screens to obfuscate the sensitive login information. Fields that have been obfuscated are now requiring confirmation.
Report abuse badge on trial sites - for compliance reasons, a "Report Abuse" link has been added to the front-end of all trial sites of free partners that don't have any paid sites. When they click the Report Abuse link, site visitors are redirected to a form submission page on businesscatalyst.com site.
Issues fixed by May release
Issues 3051303, 3168786 - Workflow notifications - Fixed a problem preventing workflow notifications emails from being sent.(see get satisfaction forum discussion)
Issue 3164074 - Fixed a bug causing the lightbox gallery created from Muse to be displayed behind page elements
Issue 3162810 - Fixed a bug in rendering engine to prevent content placed between body and head tags being incorrectly moved inside the body tag
Issue 3166610 - Fixed a broken link to Partner Portal in Internet Explorer
Issue 3175003 - Fixed an issue that caused an incorrect price display for the Year One-Off Setup Fee when upgrading a site from Admin using CB
Issue 2567278 - Fixed a bug causing site replication to ignore product attributes
Issue 2947989 - CRM passwords are now case sensitive
Issue 2723731 - Removed CSS files from the head section of the Layouts files, when downloaded and opened in Dreamweaver, via the BC extension
Business Catalyst new admin interface updates
Added "Save and Add New" button in Web App Item Add & Edit screens (see get satisfaction forum discussion)
Updated Quick Actions menus to add more actions (see get satisfaction forum discussion)
Fixed an issue causing Recent items menu to display deleted items (see get satisfaction forum discussion)
Fixed a display issue on File Manager making top buttons unreachable (see get satisfaction forum discussion)
Fixed the scrollbars in Email Marketing>Campaign>Stats>Bounced Emails reports (see get satisfaction forum discussion)
Fixed an issue causing Recent items menu to brake after selecting the current page from the Recent Items menu (see get satisfaction forum discussion)
Replaced the Success notification displayed when selecting Users or Permissions tabs from User Roles with an Warning
Change the action label displayed in User Roles list from View to Edit to match the list pattern from Admin Users
Fixed a missing file JavaScript error occurring when trying to open image manager from product details-> Attributes -> options
Moved System Emails section from Site Setting to Site Manager (see get satisfaction forum discussion)
Updated Domain Management interfaces to close the modal window and refresh the domain list after successfully adding a domain
Fixed an issue preventing the Hyperlink Manager to function properly (see get satisfaction forum discussion)
Updated the confirmation message received after copying a page to match the new workflow and button names
Fixed an issue causing the current screen or section to not be highlighted in the menu
Updated styling on the new dashboard, user management and email accounts interfaces
Updated dashboard reports filters and chart display; made the chart and the filter use the site time zone
Fixed an issue preventing users from inviting new admin users or create new email accounts on Internet Explorer 8
Fixed an issue preventing users from deleting Email Accounts or Admin Users in Internet Explorer 8
Fixed some issues preventing password recovery email from being sent
Removed the alert message displayed when the user or email account limit has been reached
Added localization for the simplified dashboard
Fixed display issues for site limits, domains and user list in the simplified dashboard
Added Custom reports for webBasics plan
Fixed a bug generating a "500:Collection error" on the simplified dashboard when user did not had View users permission
Added TOU checkbox in the email account setup screen
Updated Site Preview link in the dashboard to load the default domain
Fixed an issue in the new File Manager forcing a user to press Undo twice in order to see the change take effect if the code that was previously formatted contained any <"tag" with more than 2 lines
Fixed an issue causing the File Manager editor toolbar to incorrectly render if page URL path is longer than certain value; starting with this release, the site URL is trimmed
Fixed an issue causing the invite users to be displayed as [object Object] in dashboard and admin user list
Fixed a bug in the new admin causing the interface to become unresponsive when using the browser Back button
Fixed an issue in the new File Manager causing "Save Draft" button to publish the default page template instead of creating a draft version
Fixed a broken invite link issue in the Email Account invite email
Updated loading indicators in File Manager and Email Accounts screens
What's next
The first item on the what's next list might not be news for many of you, but it's definitely one of the most important milestones this year. The Creative Cloud launch is just around the corner, and Business Catalyst is playing an important role in that, as the publishing platform for Adobe® Muse and Dreamweaver. This launch will capture all our attention within the next weeks as we want it to be our best ever.
We'll start our next development cycle on May 15th, while the next Business Catalyst release is going to be pushed live in mid June. That being said, the following items are already on our launch plan for the next release and a few more will join the list. Please expect an update on our 2012 plans around mid May.
HTTP throttling – all page load and API calls to BC will be protected against attacks, this might trigger problems for API heavy sites. We are looking into enabling this update along with our June release, and will help make sure that a reasonable number of requests will be accepted from the same computer per minute.
Automatic site deletion - Starting with the June release, we are going to start automatically delete expired trial sites and canceled sites. Customers will be notified twice before we are going to proceed with deleting the sites.
Thank you,
Cristinel Anastasoaie
Adobe Business Catalyst Product Manager

In reference to this change in the Custom Reports... Better experience when exporting data - to prevent customer confusion when exporting data from Mac computers, we have removed the export to excel option and exporting in CSV format by default.
What is the customer confusion we are trying to stop here? I've got even more confused customers at the moment because all of a sudden they can't find the export to excel option but know it exists if they log in on a PC?
Mark

Update - Help - Brand New ipod - won't update with software

IPod will not update with cd-rom it came with - this is the first - initial - brand new install of ipod
win xp with sp2 installed
used cd-rom that came with ipod - followed instructions to the tee - stated it can not update ipod - itunes does not see ipod - went to web site and downloaded 47mb file from june 05
still will not update - states ipod not supported by this software - the ipod is BRAND NEW - 30gb color photo ipod??
please help me

Hi I had the same problem with my last ipod. i tried all of the steps on the apple support site but none of them worked. I decided to send my ipod in for a repair. Anyway when a week later my ipod came back it was fixed but when i loaded up the computer the disk locked again. I followed through the instructions which said to download the newest software. So i downloaded the new software again and this still didnt work. The last thing i tried to do was to use an old version of an updater so i used (ipod updater 2004-11-15) this ran through the restore process and after completing this, the menu on the ipod loaded up. I then connected to itunes and it allowed it to communicate and transfer the songs
It worked for me i hope it works for you.
Best of luck
Daz Semple

New apps won't update

I just purchased my new iMac and im trying to update my pre-installed iphoto and other apps. You open the app store and it says updates are available but when you try to update them it says "you must sign in to the account you used to purchase these apps". The problem is, if I uninstall these apps it will make me purchase them to update the apps. I just want to update the application that I was told is included in my purchase of my new iMac.
Any thoughts?
Jeremy

HI Jeremy,
As things get simpler for Apple, things get tougher for actual Users!
I'd try the Express Lane...
http://www.apple.com/support/contact/

Apple TV New software won't update

I have the newest update available. But it sits for a while and then tells me the update was unsuccessful and to try later. I am having the same problem trying to update a Iphone 4S from a Macbook. Are there issues with the servers. I was able to update my Iphone 4 from a windows computer.

Here's my responses to an earlier thread, that will solve your problem
https://discussions.apple.com/thread/3796337?tstart=0
1/restore using itune
2)change the DNS setting on router and ATV

New iPhone won't update new songs from library

i recently purchased an iphone 5s and now it won't sync and update changes to playlists or newly purchased songs from my macbook. i have synced the phone repeatedly. i have synced the phone through the cloud . but because of the cloud i can no longer manually control the music from on the phone . does anyone have any advice.. thanks

Cindy,
Windows Address Book is what Outlook Express uses for contacts. If you put everything into Outlook 2003, then you will want to change the pull-down menu from Windows Address Book to Outlook.
For more information about syncing the contacts to your iPhone, please check out these articles:
Syncing iPhone with your computer
Troubleshooting iPhone contact and calendar syncing on Windows
Hope this helps,
Jennifer B.
Message was edited by: Jennifer_B

My 'the new iPad' won't update to iOS 6!

My iPad 3 (the new iPad) can't find the update to iOS 6! I know iOS 6 has already been released as my iPhone 4S is currently running n iOS 6, but whenever I run software update on my iPad, all it says is 'iOS 5.1.1, your software is up to date.' any suggestions to this problem?

Will connecting my iPad to iTunes 10.7 help me to update to iOS 6?

New Hub5A won't update firmware

I bought a Hub 5A from the BT Shop a couple of weeks ago but it has come with firmware 4.7.5.1.83.8.173.1.6. It's been in use for about 10 days now but hasn't updated to the latest, 4.7.5.1.83.8.204. I've restarted it a couple of times but that hasn't helped. It seems to be phoning home (I think) to check - event logs below from the last power off/on.
How can I get it to upgrade to the latest version?
1. Product name:
BT Home Hub
2. Serial number:
+068343+NQ44524020
3. Firmware version:
Software version 4.7.5.1.83.8.173.1.6 (Type A) Last updated Unknown
4. Board version:
BT Hub 5A
10:41:49, 07 May.
( 174.220000) CWMP: session completed successfully
10:41:49, 07 May.
( 173.690000) CWMP: HTTP authentication success from https://pbthdm.bt.mo
10:41:46, 07 May.
( 170.780000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
10:41:46, 07 May.
( 170.770000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
10:41:16, 07 May.
( 140.550000) CWMP: session closed due to error: WGET TLS error
10:41:09, 07 May.
( 133.590000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
10:41:09, 07 May.
( 133.580000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
10:40:04, 07 May.
( 68.520000) CWMP: session closed due to error: Could not resolve host
10:40:04, 07 May.
( 68.490000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
10:40:04, 07 May.
( 68.480000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
10:39:34, 07 May.
( 38.270000) CWMP: session closed due to error: Could not resolve host
10:39:30, 07 May.
( 33.980000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
10:39:30, 07 May.
( 33.970000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
10:39:29, 07 May.
( 33.760000) CWMP: Initializing transaction for event code 1 BOOT

there are other posts similar to yours where the hh5a has not updated it's firmware
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

New Playbook won't update

While trying to set-up Playbook for the first time I'm getting to the part where you have to update the OS.
It keeps saying 'Unable to Install"
I read I should try updating via desktop manager. When I connect to computer I get the following...
"The Setup has not been completed for BlackBerry PlayBook [PIN:0x50235124]. Disconnect your device and complete the Setup, then reconnect it to your computer."
co-founder of Diaree | BB Dev for PictureThis

Think I found the solution.
1. Turn Playbook off.
2. Connect to PC
3. Turn Playbook on.
4. You get a message saying it can't connect, click 'Repair' option
co-founder of Diaree | BB Dev for PictureThis

New iPod won't update

I recently purchased an iPod with video to replace my mini. I registered my iPod video on itunes and it shows up on the device list. However, when I connect it to my computer the "Do not disconnect" keeps flashing and itunes bar says that it is updated. I have the most current version of itunes, have restarted my computer, restarted my ipod, I have even tried to restore. I have had it plugged in for 45 minutes now and the "Do not disconnect" will not go away! I have tried everything I could think of. PLEASE HELP!!!!

This Apple knowledge-base article may help address that issue.
Strange iPod behaviour.
As to the "do not disconnect" message.
If you have your iPod set to automatically sync with iTunes version 7 or later, connect the iPod and when you see the summary screen, uncheck the box marked "enable disk use".
If you are using an earlier version of iTunes, right click on the iPod in the source list, select options and uncheck the same box.
In future your iPod should automatically disconnect after it’s finished transferring music.
One other thing. When posting here on Apple Discussions, beware of points trolls.

Muse, website won't update changes.

I''m using Muse to make a portfolio website by hosting with godaddy, uploading to FTP host and until now its been working very well. My Muse updated the other day and since then I have been unable to make changes to my website. I have even cleared my hosting folder and tried re-uploading the entire site multiple times. I have posted two images to show you what the website is currently looking like in the browser, and a screenshot of Muse and what is it now supposed to be looking like. The main difference is I have added another project to my page and actually activated the "soudspaceLA" links and moved it around. Everything works just fine in the browser preview through Muse, just does not upload correctly. What is going on?! My site is www.victoria-rice.com

Hi
Please have a look to this thread, and see if this helps
New muse won't update site

Playsists selected for syncing no longer exist? ipod won't update

My new ipod won't update because it says that playlists I've selected for syncing no longer exist. For this reason I can't get any of my music onto my ipod and I don't understand what I am supposed to do to fix this
dell inspiron Windows XP

Hi guys, I've been having the same problem. Specifically, when I try to transfer songs from iTunes to my iPod I get the following error message: "Songs in the iPod "My iPod" cannot be updated because all the playlists selected for syncing no longer exist". I did some searching around at this site, and found that one possible problem is that my library is larger than my iPod's capacity, so I have to eliminate some songs. I did this, but I still get the same error message.

Apps won't update over wifi

Hi All my iPhone 5 and new iPad won't update apps or download music through wifi the message says unable to download (app name) please try again later with options of retry or done .
This problem of connectivity will only happen when trying to download through iTunes or the apple store if I then check a web page and browse it has no problems using the Wifi. My broadband provider is 02 I am wondering if anyone else is having this problem I have done a speed test through the iPad and I am receiving 5.88 Mbps any ideas ?

I also have the same problem but on an iPhone 5C. everything else like itunes radio work fine, it's just the itunes and app store. I have recently updated to ios 7.1 and some of my apps crash when i open them.

This Adobe Muse site file requires a newer version of Adobe Muse. Please update... I

The thing is, I created a site using Muse last week. Today, I am trying to open it but a message appears saying: <This Adobe Muse site file requires a newer version of Adobe Muse. Please update to the latest version>, but when I try to update the app, creative cloud says Muse is up to date and there is no option to update it. I need to solve this urgently please, I really need this file working today.
Thank you.

If you're part of the Beta program for Muse, this dialog would be displayed if the file was opened and saved using a Prerelease/Beta version of Muse. (Once saved with a newer version of Muse, a file can no longer be opened by the older version(s).) If that isn't your situation, please send us the .muse file at [email protected] (along with a link to this thread for context) so we can investigate further. If the file is larger than 20Mb you can send it using a service such as DropBox, WeTransfer, Adobe SendNow, etc. Thanks.

New muse won't update site

Similar Messages

Maybe you are looking for