New Q10 stuck on Software Update Screen
I've just got a brand new Q10, turned it on and started going through the setup screens, but it's stuck on the software update screen. It'll check for updates for a few minutes and then display a message saying it can't reach the update server and direct me back to wifi setup. It's staying connected to my wifi network, which is stable and has a strong signal, but still has been unable to connect. I've tried rebooting several times by turning it off and back on, and done several battery pulls, but it continues to take me straight back to that screen and starts the whole frustrating process again.
Please help!
I recommend trying again tomorrow... or Monday
it's late right now and the servers might be down for maintenance.
10.2 is slowly rolling out and the servers may be busy right now
Similar Messages
-
Q10 stuck on "software update in progress" please help!
Hello, I am trying to factory restore my q10. I initially did this from blackberry link however it then came up with an error message so I had to press "reload" from blackberry link. Now at least 5 hours later my phone is still connected to blackberry link with a green light on the blackberry and on computer screen it says "software update on progress. Do not disconnect the device. Then below that the blue status bar is nearly at the end but has been for hours. I think it's stuck but I'm unsure of what to do. Please help someone thanks
Reboot it it will do the job correctly the 2nd time happened to me aas well!
-
HT1296 Phone stuck on software update screen
I tried doing a software update on my iphone 4s but now its stuck on the loading update screen. It won't finish loading, won't sync to the computer. I've tried several hard resets. Nothing works. I have pics of my baby i dont want to lose. Is there anything I can do to save my pics?
If the device does not continue it is sometimes indicative of some kind of interruption durring the update. If you have a backup the information should be safe... If not you may want to google software that can remove information from your device when it is in this state.
Hope this helps! -
Brand new imac stuck in software updates
Help! My brand new imac seems to be stuck in the middle of software updates - what can I do?
OK - I did solve this - I restarted the the computer in safe mode (Hold the Cmd and R keys) ran the disk repair to make sure all was well, then restarted and re-did the software update. This time it installed fine.
-
I have a new iphone and went into Itunes and it said my new iphone needed a software update. I let it do this and now the apps that I put on won't work and when pressed just flash on then off the screen. I paid £20 for one of them so any help would be appreciated.
Memory Map: http://www.memory-map.co.uk/iphone/
0870: http://www.simonmaddox.com/
Viber: http://support.viber.com/home
VoucherCloud: http://questions.vouchercloud.com/ -
My macbook air is stuck at the "installing software updated" screen while installing update for the osX. What should I do?
Welcome to Apple Support Communities
If your Mac has been installing software updates for a long time, Software Update is probably frozen. Hold the Power button until your MacBook Air turns off, and turn it on again. OS X should start up. -
Blackberry q5 stuck on software update
hello,
a bought the new blackberry q 5, i put my sim card ther with a blackberry plan, i connected it to my wi fi network and now it is stuck on software update.
it wont do the update and it goes back to the wifi connection that says its conected.
what should i do?
i have already reboot it a few times, a turn it to blackberry link but it says the phone cannot be connected before doing the update.I am also having same problem In Dubai jay purchases phone today and stuck on software update when I am connected to my secure business wireless internet Please help with solution blackberry q5
-
My new IPAD froze during software update thru itunes on my winows PC. The normal reset instructions holding the home and power buttons do not work. Itunes no longer recognizes my IPAD. What can i do?
See here -
Recovery Mode
http://support.apple.com/kb/HT1808
iPad not showing up in iTunes on a PC
http://www.apple.com/support/ipad/assistant/itunes/
iPad not showing up on a Mac
http://support.apple.com/kb/TS1591 -
I turned my iphone off to update and its stuck in the update screen!
I turned my iphone off to update and its stuck in the update screen its been 12 hours what can I do???
IF ios 8 is not working properly in iphone 5.,!! Then i should not update my iphone 4s to ios 8..!! If i do so that will be blast hahahah
-
HT4554 How big of download is the new 5.1 IOS software update?
How big of download is the new 5.1 IOS software update?
It depends on the device but for an iPod Touch for instance, it is about 180 MB.
-
My mac book has been stuck on software update all night. Am I allowed to manually shut it down?
Yes, you won't be arrested for shutting it down. Depending on what was being updated, the machine may or may not start up properly (or at all) afterward. If it doesn't, post back for advice.
-
When I try to shutdown the MBP system (10.7.2) hang up on Software update screen... After this,restart only by powerbutton.
HD cheked - OK, permossion -OK.
Whats happens?I haven't seen that one reported before.
In the course of your troubleshooting to date have you worked through the version of the following document that is appropriate to your Windows OS?
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues -
i have iphone 4s and it's running on ios 5 , so i need to update to ios 6.1.3 to get ios 7 because nothing appear on the software update screen except update to 6.1.3 please answer me ...
why update ios 7 Not appearing on the iphone software update and the itunes
-
i have a 2006 imac (intel) w osx 10.4.11 and need to update for new ipod touch? software updates says up to date, but itunes requires 10.5 or higher? any solutions?
i have a 2006 imac (intel) w osx 10.4.11 < Tiger
It's not just iTunes you need to update...
You need to upgrade to Leopard v10.5.8 at the very least in order to sync, restore, and backup an iPod touch.
See iPod touch system requirements here.
Leopard is available from Amazon here. -
I was trying to do the 7.1.2 update and my iphone 4s got stuck on the update screen, and my lock screen button is broken. How do I reset it?
iPod: How to use the Screen Lock
Maybe you are looking for
-
How to share iTunes account?
Hi, i'm sure i'm not the only one thats asked this question so hopefully theres an answer out there somewhere already? I'm a father of 5 (yes thats 5 children!) and we are an 'Apple Family'. Between us we have 4 Macbook Pros, 1 iPad, 3 iPad Minis and
-
How do I transfer my hundreds of pdf files in various folders in iBooks on my mini iPad to the unpopulated folders in iBooks on my new iMac computer?
-
Netflix on tv from iMac?
my imac does not have a HDMI output port that I know of..... how do i connect to my samsung tv?
-
can you find this out using Applescript, I need to write a script that places an icon (which I can do) but I need to know based on a 1 or 2 monitor setup, what the coordinates would be thanks.
-
How to check a numuric. in a variable.
Hi friends. I want to check one variable type Numc, if it contains number(). I have to raise the message for that. it contanis numeric. Please help me. with regards. Koteswar.