New Q10 stuck on Software Update Screen

I've just got a brand new Q10, turned it on and started going through the setup screens, but it's stuck on the software update screen. It'll check for updates for a few minutes and then display a message saying it can't reach the update server and direct me back to wifi setup. It's staying connected to my wifi network, which is stable and has a strong signal, but still has been unable to connect. I've tried rebooting several times by turning it off and back on, and done several battery pulls, but it continues to take me straight back to that screen and starts the whole frustrating process again.
Please help!

I recommend trying again tomorrow... or Monday
it's late right now and the servers might be down for maintenance.
10.2 is slowly rolling out and the servers may be busy right now

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