New user, sign in but keeps me sending to trial page (expired already)

I tried the program for 30 days and then decided to buy.
When I log in and try to lauch it, it sends me to trial page (expired of course).
Already unistalled and downloaded again. Not working.
Anyone experienced that before?
Thanks!

Andrea,
I believe this is one for Customer Care (tick I Still Need Help and hope for an agent available for a chat),
http://helpx.adobe.com/contact.html?product=illustrator&topic=downloading-installing-and-s etting-up
or for this specialized forum,
http://forums.adobe.com/community/download_install_setup

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