No landline

I got a dial tone but when you ring out it dials the no but then goes straight back to the dial tone.if somebody rings me when i answer it all i get is dial tone.brought a new phone but that made no difference it has been like this for a week cant ring sky to report the fault .I have internet connection and no problems with the tv

Unfortunately there are only 2 ways to report a fault one is by phone (either landline or mobile)the other way is via the Sky service app for Apple or Android smartphones,you call via the app and if the wait time is longer than 2 minutes you can request a callback(calls from the app are charged at a local rate or should be free if you have inclusive minutes both contract and PAYG).

Similar Messages

SMS Text to Landline - great idea - but not though...

I like the fact that texts can be sent to landlines. BUT unless you recognise the number, the sender texts their name, or you can work out who it's from, they can be pretty annoying.
Now that mobiles are so much more advanced people send texts out to contacts in their address book sometimes without thinking about or checking which number (home/work/mobile etc) it is going to. Companies using sms to contact clients are going to receive more and more responses into their landline and it will often be impossible to work out who sent the text.
As far as I can see the only options to control this are to limit the hours when texts are received or turn it off completely.
I would like to suggest another option to BT:
FORWARD THE SMS TO ANOTHER MOBILE SO THAT THE MESSAGE CAN BE VIEWED IN ITS ORIGINAL FORM.
Simples.

I too have been recieving these annoying text to speech message calls, all from the same number and always the same message. They come through at the same time to my wife's mobile too... Each being an indentical message???
I've followed the instructions by dialing the 0800 number below and have managed to get what I wanted. However, recently they've started up again?????
When I ring said number to 'change' I'm informed that I've already selected to 'not recieve these' and yet they're still coming through!!!!
When it first started, I spoke to a human being who, once he established I wasn't a BT customer, didn't want to know!!!
But as it's YOUR service, I feel you have some responsibility to let us know how to permantly stop these nuisance calls!!!
Where do I go from here.... would somebody PLEASE help me!!!!
btw, the message says. "Keep this message from Cole & Trevor n Cole...Three million and eight billion....... and so on
It's driving us insain!!!!!
Thank you

Landline out of service since June 5

been a verizon customer for the last 15 years, this is the first time we had issue with the landline. could place a call but could not receive a call. A tech came to our house pretty quick (2 days) after submitting issue over the phone. He did some troubleshootting in the house, found nothing wrong inside, then he went to some box outside on the street to do more troubleshooting, came back and told us that there was problem with the line outside that he would open a trouble ticket to get another team out to get it fixed the next day (Saturday June 8). After he left, we realized we could not make calls anymore (phone shows line in use) after whatever he did to the box outside on the street. We figured no biggie, everything would get fixed the next day anyway. But nothing appareantly happened the next day, no followup calls from Verizon either to at least let us know it was rescheduled or anything. Called on Monday (June 10) morning, was told someone was being dispatched to get the problem fixed on that day. So we waited, nothing happened by the end of the day, no calls from Verizon either. We called again, were told if it did not get fixed by Wednesday, call them back again. Waited 2 more days, another happened either, no calls from Verizon. Called again Wednesday night, were told that it had been rescheduled for the 24th. what the heck???, we were totally not happy about it, called again to ask to have it escalated, the rep assured us it would be taken care of on Saturday June 15. Again, by the end of the day on Saturday, phone line still not working, very very disappointed and tired of calling Verizon. anyway, called again, we were told it had been reschedule to Friday June 21. again, no one had ever called us to at least let us know the scheduling change, asked for escalation again, spoke to a rep who told us that she would write an email to the field op manager to escalate the issue, and she would call me back at 11am today to give me an update. We are currently waiting for that call back and just came here to rant. I personally have never had a worse customer service/follow up in anything i dealt with in the past than how Verizon is handling our phoneline issue in this case.

Please go to your profile page for the forum by clicking on your name, and look at the top of the middle column where you will find an area titled "My Support Cases".
There you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

I've a live landline.but I don't, it's with BT But...

Hi,
I am completely new to forums so apologise now if this is isn't what it's for!.. I'll start from the beginning... (I hope your comfy)
In 2009 my employer decided to do away with our offices and requested that we work from home and so had a landline and broadband setup at my address ( I had only just moved in so these were the only ones set up).
In around 2011 my boss changed our company from a public sector department to private and around the same time my phone line stopped working (incoming calls only for a short time then nothing) I did however still have the Internet and so it didn't really affect me and I just put it down to the change over and just thought that perhaps my boss was a bit slow shall we say in getting everything set up.
In February of this year I received a letter from BT business thanking me of informing them that I No longer required the broadband and that it would be disconnected in march.
I contacted talktalk and placed an order for a phoneline and broadband, 2 weeks later - nothing! So I called and was advised the order hadn't been put through properly and so they would reorder...a week and a half later - still nothing and so I called again only to be told it had again failed as there was an active phoneline in my property?!
Unimpressed with the service I had received I decided I would try again but this time with sky, 03/04/2013 order placed and was told I would be going live 17/04/2013 - hoorah, I received my hub on the tenth of April and was happy that I was going to finally be set up.
17/04/2013 I have taken the day off work and waiting to get the nod from sky when the postman comes with a letter to say sky have cancelled my request, I am fuming by this point and call them to be told that my order failed due to the fact that I have a live BT line at my address and BT had returned a message to them to say that I ha not contacted them? So I then call through to the BT business line and was told that my broadband had been set up to my address and the phoneline was showing as active but at my next door neighbours address?? She then put me through to another guy that was supposed to be able to help me - he then came on and said that the whole phoneline being registered to next door thing was impossible...then we were disconnected!!! By this time between sky and BT I had been on the phone for nearly three hours an so decided to start again the next day.
Called through to BT 18/04/2013 and spoke to an unhelpful lady who advised me that yes the phoneline was active but it didn't belong to BT and she couldn't tell me who it did belong to, and all that I could do was explain to sky that that BT didn't know who it belonged to and get a new line installed?!
Today I called back through to sky @2pm and explained to yet another person that I wanted to place an order however it needed to be a new line as if they tried with the line that is supposedly already here it wouldn't work (as per bt's instructions) so the guy puts me on hold to investigate and at 3.30pm he comes back to tell me that he has spoken to Artois people and checked several systems which all indicate that the phone line is an ACTIVE BT LINE?!... And because if this there will be a charge for the installation of a new line, as an alternative he give me the telephone number for openreach (the box on the wall is an openreach box - which I have screwed the front off and directly connected my phone to in the test socket and still does not work) and explain to them of the problems as if BT say that it is not theirs openreach may be able to help source who is the provider as they own them all. 5pm I get through to 'legal services dept' at openreach who have no idea why I have been given thier number, I then go through to openreach line faults dept - I am advised that the line is active but they cannot tell me who owns it but it sounds as though I need to report A line fault and so I should contact my service provider!!.... Aaaaaarrrgghhh! So have just got off the phone to my boss who confirms to te best of his knowledge the phone and broadband were both set up through BT.
I am stumped as to what to do next, all I want is a landline and Internet access which to be honest in this day and age I don't think is too much to ask for and am sick to death of being passed backwards and forwards being told different things by different people!!
Any suggestions greatly received!
Solved!
Go to Solution.

Hi
I am sorry to see you are having problems
I suggest you contact the forum mods they should be able to get this problem sorted for you this is a link to them http://bt.custhelp.com/app/contact_email/c/4951
They normally reply by email or phone directly to you within 3 working days they will take personal ownership of your problem until resolved and will keep you informed of progress
They are a UK based BT specialist team who have a good record at getting problems solved
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Repeated loss of landline service for 78 year old ...

My 78 year old mother lives alone and has some fairly major health issues. For the third time in three weeks, she has lost the use of her landline and would be unable to call for an ambulance if one was needed. BT say this is due to the theft of copper from cables and seem to be saying that they will repair as soon as they can but, despite being a priority customer, this has taken up to four days to be resolved. We contact BT who say the problem is in my mother's house and that she will be charged £127 if this is proven and we go through this each time, only to be eventually told that it is another cable issue. This time, rather than hanging on the phone for half an hour, my sister reported it online but it doesn't show a live fault and a different screen just says BT are aware of the issue! What is happening her?

Hi kaz223,
This doesn't sound good, if you can email in her account details and your forum username I'll check the fault out on my end to see what's going on with it.
You can find our contact email address by clicking my username.
Many thanks,
Stephanie
Stephanie
BTCare Community Manager
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

No landline for a month

Reported my landline faulty on 21st May - been a month now without service. Line went faulty the week before and temporary service was provided.
Seems the underground cable from my house to the box in the pavement needs replacing - something like 30m of duct and cable required.
The date for the work keeps getting put back - the contractors were supposed to have done the duct work yesterday (Thursday 20th June) with the cabling completed today (Friday 21st June).
Guess what - no contractors on 20th or 21st and still no landline fix.
Ian
Solved!
Go to Solution.

Hi
I am sorry to see you are having problems
I suggest you contact the forum mods they should be able to get this problem sorted for you this is a link to them http://bt.custhelp.com/app/contact_email/c/4951
They normally reply by email or phone directly to you within 3 working days they will take personal ownership of your problem until resolved and will keep you informed of progress
They are a UK based BT specialist team who have a good record at getting problems solved
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

No landline phone service for more than a week

I have been without landline phone service since Wednesday September 4th, 2013. Today, September 12, is a full 8 days without phone service. I have called Verizon countless amount of times with promises to come and fix my service but to no avail. I was informed this was an area outtage which would make me think they would fix it faster but no. I am so disappointed with the way Verizon has been handling this situation. Typical, if you ask me. My ticket number is{edited for privacy}

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.

Making Calls From Landline Through My iMac & Macbook Pro

Hi, being able to make and receive calls from my iPhone 4s through my iMac & Macbook Pro is good, but I (and from what I can see, so many others) also want to be able to make and receive calls from my landline through my iMac, Macbook Pro. Why does Apple not allow you a way of doing this, why can’t they include a way to plug in your home phone through the computer and an app to do this.
I only have so much credit on my mobile and can not ring all numbers from my iPhone without it costing me extra (I know it costs to make calls using this feature anyway), but I have to use my mobile to call 13 & 1300 numbers (as it is already paid for in my mobile credit) but it costs me extra to call these from my home phone, and I have to call 1800 numbers from my home phone as it is only free from landlines which I understand, but when I run out of credit on my mobile I have to use my home phone (Landline), so it renders this feature useless.
I do not understand why they can not include a way of doing this (without VOIP, Skype or anything that is going to cost you more money), like we used to be able to do with older modems, and dial-up etc. I have ADSL2+ and it seems there is no provision to do this by any means, and it also seems the better all the companies try to make technology, the less we are actually able to do with it, and the more backwards it becomes.
Apple would make an awful lot of people jump for joy if they allowed you a way to do these things. Don’t get me wrong, I love Apple for so many reasons, and I swore I would never go with them, but got sick to death of PC’s, Windows and the troubles associated with them, that I took the plunge. I will NEVER go back to PC or Windows. I do appreciate that Apple is so much better and cheaper in a lot of things, but making things easier for the home and Business user with features they need and want would be so very much appreciated. All I seem to see is what Apple don’t have, and what so many people want, but can’t get, that it is a shame that it all seems to be about the dollar now (Charge more for less) and not customer satisfaction.
PLEASE, if anyone (or Apple) knows of a way to do this without costing more I would love to know, as I have a disability and this would make my (and so many others, even without a disability) lives so much easier. Thanks.

"why can’t they include a way to plug in your home phone through the computer and an app to do this.": Because Apple doesn't control the land line phone. Some providers allow it using their modem, using a app made by the provider/telephone manufacturer, but most don't. Apple simply can't make software for all the phones out there. The problem doesn't come from Apple, it comes from the internet/landline providers.

Landline - No Dialtone all of a sudden, never a problem for 14yrs... before now

I have a landline with Verizon. I live in Saratoga N.Y. and have had the same landline here for 14 years, without a problem...before today (Approx.). Even when the powers' been out, at least the phone would work (which is why I have a land line). Today, when I went to make a call, I picked up the phone, and there was only a very faint "hum", and no dialtone. Thinking something may just have happened to one of my jacks (or wires to it), I went and tried the other jack in my home, but the same problem was there too. I tried a different phone, angain also trying both jacks...same problem.Went to check the NID box outside** on the corner of the house, also same problem there, too. I then went to my neighbor, and checked to see if they had any problem, they did not.
**(NID box was a little different than shown, it had no jacks plugged into the receptacles...only a pair of wires going to red + green plastic screws right next to the receptacles). I know in the past it had the plus is described, but I have not seen the inside of that box in several years, and don't remember anyone coming to change anything. Not sure why they are not there now...
I just sent in a Repair Request Online, since it's the only means at my disposal now. Once it was submitted, it's status said (online) it should be repaired 2 days from now.
I am disabled, house-bound, and with no way to go anyplace. And now without a phone, I can't even make calls to make transportation arrangements, get perscriptions called in for refills, etc..... all of which I needed to get done today and tomorrow, naturally. (No, no cell phone, can't afford it, and that type of service has not been good in this area in the past, anyways).
I also don't understand why I would have a problem with a landline like this, when it's not affecting others nearby. Nothing has happened at my house (storm, utility work, etc.) to cause that kind of problem. I am also wondering if the Online Repair Request will be enough to get someone to fix it, since I have no way to be contacted without the phone working?
And lastly, When I checked the Status Online, it said something like "The number reported is part of an outage", which makes me wonder if that's just a standard "status reply"....otherwise, how it could be "part of an outage", if no one else next to me is having the same problem(s)???

Do not wait for the automated online ticket... especially if you have no other way of being gotten ahold of
Make contact with a real person...
http://www22.verizon.com/content/contactus/
Click that, then click on the "LIVE CHAT" and you can communicate with a real person... and if need be, they can setup a dispatch.
Bob Robertson - Lighter Klepto - I steal lighters, not bandwith

Verizon gave my landline phone number to someone else and now can't fix the problem FOR ME

I have a landline that is used for emergencies only in case my 7 year old son needs to be transported to the hospital for his seizures. I tried using the phone about 3 weeks ago during some bad weather only to find out there was no dial tone. Luckily, my cell phone woked. I contacted Verizon who sent out a technician who found out that the problem "was on their end." His work order showed someone else's name and address and he went to their house first before coming to mine. They told him they didn't have a problem so he came to my address.
I had called my "old" number from my cell phone to see if it would ring and ended up speaking to the husband of the lady who had "my" phone number. The tech asked them if they were willing to give up "my" number and they agreed to do so. The tech said he would resolve this issue for me because he'd never seen anything like it before. Maybe he and his supervisor should visit this forum and see how other customers have had the same issue. I received two calls yesterday from a Verizon customer support rep who tried to restore my service. She had to transfer me over to security or some department who treated me very rudely and told me to send a copy of my driver license or a copy of a bill to Verizon because they couldn't approve her order request. She had remained on the line with me. By this point, I'm getting **bleep** because this is the 2nd time I've been transferred to that verification department and I wanted to ask "Why don't I just send a copy of "my" bill showing my name and phone number as verification? Would that suffice?" The cust supp rep tried to explain to her what was going on but I am still without service. I had already verified my info last year when service was established and don't feel the need to provide this info again. It's Verizon's mess and they should fix it.
I am penning my letter to the corporate headquarters today. I even chatted online with another cust serv rep who was snarky with me until I typed that the chat session would be included with the letter to corporate. Then she tried to be helpful. What concerns me is even if my number is established, what if it happens again during an emergency? What about a refund that's owed me for paying for a line that was last used in June 2014 up until the present time? I want my money back. I have online banking records showing my payments. I am thoroughly disappointed in Verizon. How dare they take my money, turn off my phone, and now can't even restore it. After I contact their corporate office, if the issue isnt resolved, I am filing a complaint with the State Attorney General's Office as well as the BBB. I suggest that everyone else who will encounter this problem file a complaint too.

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.
Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions.
To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".
Please keep all correspondence regarding your issue in the private support portal.

Caller Id with Landline No Longer Working - Called Verizon 4 times without success

I have a Verizon landline account (no Fios) and the caller id has stopped working. I first tried using their help desk and went through the automated process of resetting it but that did not work. Then I've tried 3 other times while speaking to a technician at Verizon and each time they say the service is activated and then close the trouble ticket without verifying that it actually works. It's been going on for two weeks now with no decent help from Verizon. Does anybody know how to fix it?
Thanks.

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".
Please keep all correspondence regarding your issue in the private support portal.

How to record a landline phone-to-phone conversation using a MacBook's audio-in port?

I need to record a phone conversation -- that will take place between two landlines.
(I have the other person's permission -- I'm interviewing them for a paper and we both want a permanent audio recording of the conversation so that the quotes can be later double-checked for accuracy. So, the legality question is not the issue.)
I could do it the old-old-old-fashioned analogue way of getting one of those 1960's-style microphone pickups that have a suction cup to put on the phone...but the audio quality of that is probably pretty low.
I'd much prefer doing it directly digitally by having the phone's audio signal go into my MacBook Pro's "audio in" port and then recording the whole thing with an application on my Mac.
I've solved various peripheral aspects of the problem already: I have a choice of at least three different applications that can make recordings of the internal audio signal on the Mac (among those applications are Amadeus and QuickTime Player 7). And I have a "portable handset" connected to the landline, and the handset has a small audio-out/in jack into which a headphone headset can be plugged. And I have a converter plug which converts a "larger" (I thinks it's 3.5mm) computer-style audio jack into a "smaller" (I think it's 2.5mm) phone-style audio jack.
My questions are: Can I just use any available random 3.5mm-to-3.5mm male-to-male audio cable (such as those that connect tabletop computer-speakers), place the converter plug on one end and insert it into the phone, and then plug the other end into the MacBook Pro's "audio-in" port?
What would happen if I tried that?
Or do I need some kind of specialty cables, or specialty plug-converters?
My MacBook Pro is from about 5 years ago and has one of those "audio-in" (also sometimes referred to as "audio line-in") ports that depict above them a symbol that looks like a circle with two triangles overlapping it (clear image of what the port's symbol looks like here: http://www.kozco.com/tech/audacity/pix/MacLineIn.jpg).
Or do I have the wrong hardware/port to achieve this? If so: What steps can I take to make a digital recording of a landline phone call successfully?
Presumably, even if this scenario I sketch out above is feasible, since the audio out-signal from the phone is being redirected to the phone's out-port, I will not be able to hear the person on the other end from the phone's ear-piece itself; instead, I'd have to speak into the phone's mouthpiece but to hear the other person I must turn on the computer's volume and listen to the audio coming out of the Mac's built-in speakers. A little awkward, but doable.
Or am I barking completely up the wrong tree? If so -- what is the right tree? I'd like to do this without buying more hardware or specialty cables, if possible.

Quick update, for those interested:
Surprisingly, I have gotten it to work using just a random cable and converter plug, despite the predictions that it simply could not work. Well, to be be precise, it sort of works -- I'll explain what happens:
Taking a random 3.5mm-3.5mm male-to-male audio cable from some old tabletop computer speakers, I plug one end into my MacBook Pro's "audio in" port; the other end of the cable I plug into my "3.5mm-to-2.5mm converter plug" that I mentioned in the original post. Then I stick that converted end into the 2.5mm audio-out jack on the side of my Panasonic portable handset (for a landline). Then I open System Preferences > Sound > Input and make sure "Audio Line-in port" is selected. Then I launch QuickTime Player 7 and open Preferences>Recording and make sure "Built-in Input: Line In" is selected. Then in QuickTime Player 7 I go to the menu bar and choose File> New Audio Recording. Then if I make or receive a call on the phone, and press the "Record" button in QuickTime Player 7 -- it records the conversation perfectly clearly!
Well, sometimes it does.
The problem is that the converter plug tip that fits into the phone's audio jack needs to be fiddled with for the audio signal to be transmitted correctly. In fact, strangely, it DOES NOT WORK if the plug is plugged in all the way! For reasons I don't understand, it has to be sort of loosely and delicately half-plugged in for the connection to work correctly. What makes it difficult is that it's nearly impossible to keep the plug plugged in at this delicately balanced halfway level. The slightest motion will make it either go in further, or come out further, and either way, the audio signal is cut off, and I have to fiddle with it to get the connection back by making the plug get back to its perfectly balanced mid-way position.
However, when it is getting the signal, the sound is normal volume -- not dim or unamplified. That's the good news.
I think the problem lies with the exact nature of my converter plug.I notice that most other audio plugs, including both 2.5mm and 3.5mm, have three "bands" of metal on the shaft, separated by two lines (usually plainted blue or black). From my meager understanding of what this means, one of those bands is for incoming audio, the other is a "microphone" band for outgoing audio, and the last is the "ground." Yet the tip of the converter plug I'm using has only TWO "bands" of metal separated by a single black line. So I think it is lacking the "microphone" aspect, and the reason I have to have it plugged only partway in is so that the two bands are trying to match the connectors for the three bands deep in the jack hole.
I will try using it this way today, but for future attempts, next time I'm near an electronics store, I will try to find and buy a 3.5mm-to-2.5mm converter plug that has THREE bands, including the "microphone signal" band. Once I have that, I predict it will work perfectly!
If I ever get to that point, I will update this thread.

When I press on a land line number, the phone does not call the number, but comes up with a screen to send a text to it. How do I get my phone to default to phoneing a landline?

When I press on a land line number, the phone does not call the number, but comes up with a screen to send a text to it. How do I get my phone to default to phoneing a landline? When I press a mobile number in contacts, the phone automatically phones the number. I do not mind this as I hardly ever send texts, but I would like to have the option of what to do. This seems such an obvious issue but I can not solve it even with much web searching. Thanks!

I can't delete my question, so I'll just say that you press on the type of number written in the box to the left of the box you typye the number into. Dumb or what?

They can't hear me when I call a landline in Saint...

I called a landline in Saint Vincent & The Grenadines for years without any problem. My husband is from there and that's his family. Since December, when we call it, we can hear perfectly the person on the other side, but he/she can't hear us at all. We've tried with Skype from my PC, my laptop and my smartphone. My daughter tried from her skype account and her iPad, with the same results. Why?
Thanks in advance for any help on the above
Li

Same here. I'm about to cancel my Skype subscription because of it. I did hear though, that Lime and Digicel are abusing their broadband monopoly and blocking VOIP services.
References:
http://jamaica-gleaner.com/gleaner/20140702/business/business3.html
http://www.jamaicaobserver.com/latestnews/Wheatley-concerned-over-Digicel--LIME-s-block-of-VoIP
It would be nice to get a Skype technician to verify these claims.

Landline still not working after 1 week, dsl was out ~2 days but back online

I'm in northern virginia (arlington); sometime last Sunday (8/28) we lost our landline. yet, dsl was working fine. verizon self-help diagnosis indicated landline problems, so I put a ticket in for service for following friday (9/02); but service tech never showed up. worse, my dsl died sometime wednesday 8/31 and was down for 24-36 hours; it came back late thursday night and is working fine, so far. I heard from the front desk at my apartment complex that there was a major flooding during the storm, and the glebe road CO was flooded, so almost everyone with a landline was dead.
UPDATE. ok, got call from Verizon on my landline @09:30AM Sunday 9/04. and so far everything is working as usual. and dsl is up and running, good dl speed tests. My guess is almost everyone at the NoVA Arlington CO will be back up soon, if not already.
Solved!
Go to Solution.

UPDATE: 09/05/11 @10PM Well, it seems my landline has once again died. It was fine for almost 30+ hours. we'll just have to wait and see what's going on. dsl is fine, so that's a big plus.

HT4623 I updated my phone to iOS6 and now it will not ring for incoming calls. It blocks my landline number. I've tried resetting, updating, etc. I've gone to the Verizon store. They were puzzled too. Any ideas of what I should try next?

I accepted the push to update my iphone to iOS6....now it will not ring. It blocks calls from my landline. Help! I've tried resetting, etc.

It has been caused in an OTA glitch. You need to hook it up to your computer, restore and update off of iTunes. Good Luck.

No landline

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