No light when charging

Hi, I have a 1st generation ipod shuffle. the battery light is red so I obviously need to charge it. The problem is that when I plug it into my laptop's USB port, nothing happens. Itunes doesn't come up (I don't know if it's supposed to or not), but more importantly, there's no flashing amber lights to tell me it's charging. What's the problem?
Thanks, Janie.

Hi, Janie
Is this the first time you're trying to connect it to that specific USB socket? The Shuffle requires a powered USB socket in order to charge. Some older machines with early USB functionality don't have this. You might need to use another USB socket, either on your laptop or on another machine altogether.
If this is the case, I believe that it's possible to connect the Shuffle to a USB hub (one that would require an additional power supply and to be connected, in turn, to your laptop) to charge. Finally, I'm pretty sure you can purchase a charging dock for the Shuffle from Apple shops.
Powered USB or non-powered, the iPod should appear in your iTunes, but I'm guessing it may not if the battery is too low.
Hope I've helped somehow.

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1. Download the PC Companion software from http://www.sonymobile.com/gb/tools/pc-companion/
and install it on your PC.
2. Install and open PC Companion then select Support Zone.
3. Phone Software Update.
4. Start.
5. Repair Phone
6. Continue
7. Accept data removal
8. Next
9. Wait for prepare
10. Select Phone
11. Follow the connection steps
Don't forget to mark posts that answers the topic as Accepted Solution.
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If your iPod shuffle charging lights will not come on, you may want to do the steps in this article to troubleshoot -
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http://www.apple.com/support/ipod/five_rs/shuffle2gen/
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<hr>
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I bought my shuffle today and have installed the
software and Itunes...everything that I was supposed
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However, I dont know if I am charging it correctly?
According to the instructions both on the insert and
on the website: when charging, the orange light is
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wrong I would be so very happy!
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Hi all,
I wonder if you can help me, I charge my phone in its dock every night in the bedroom. I have got it to turn into bedside mode when charging. Trouble is if I keep then phone on I receive notification sounds when recieving emails etc. If I turn the phone off and docked I get a solid green light which lights up the room when fully charged. So any info on the following:
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I have my bedside mode configured to turn off the wireless radio. That way, I do not get any emails until I turn on the wireless radio (by exiting bedside mode).
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No light when charging

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