No notification received of price changes

I have never received any notification of price changes and to my surprise, they they are on my latest bill, including a charge for Caller Display that previously didn't cost me anything.
Now don't get me wrong, I understand the commercial aspect of rising charges but, on the flip side, I also understand the responsibility of the vendor to ENSURE that their customers are advised and not just to say "We've been making every effort to ensure that everyone got full notice of the price changes well in advance. We sent notification to you personally in October and November 2013 via Update magazine (included with your bill), or via emails (from [email protected]) or letters." 
Update Magazine is not something I receive as I use e-billing, and I've never received an email from bt.athome with any price rise details. So in this instance BT have NOT ensured I have been kept informed. T's&C's Section 52 "We will also let you know about a price increase or a change to the terms and conditions that we believe is likely to cause you material disadvantage at least one month before it happens. We will do this in writing (which may include by letter, email, with your bill or by any other permitted method). We will let you know about other changes to prices and our terms and conditions with your next available bill or by an alternative method if this is simpler."
This clearly didn't happen. Is this a breach of contract? Quite simple really. YES
So Mr/Mrs/Ms BT, would you care to attend to this glaringly obvious breach of contract and deal with me directly or would you rather we did this elsewhere, perhaps a courtroom??
Solved!
Go to Solution.

I had a lengthy, heated and quite extensive exchange with a Billing Manager today who finally agreed that I had not been notified if the email they apparently sent to my BT email account remains unread.
In light of this, BT have now reverted my most recent bill back to pre-increase prices and I have cancelled the caller display option that was previously free.
Thank you all for your comments. I managed to resolve this by good old fashioned logic and knowledge of criminal and contract law and finally, perseverance. Feel free to contact me when you need to complain next !!
BT - It's good to talk complain

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