No return policy for apps!?

Why is there no return policy for applications that seem misleading such as Microsoft Power Point that I just purchased for 9.99 dollars thinking that it is the real one then it turns out to be just a tutorial ??

All purchases are considered final, but if the app's description didn't make it obvious that it was a tutorial (MS haven't made any app versions of their office programs) then you can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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What is the return policy for macbook pro in china?

I live in SuZhou, Jiangsu in China. What is the return policy for macbook pro in china? It's been 1 month and I got a main board exchange(repair).

You would need to return it to the Apple Online Store where you purchased it and it would have to be within 14 days. They may limit you to exchange only or charge a restocking fee.
Contact the Apple Online Store to make arrangements.

What is the return policy for iPad air. .

What is the return policy for iPad air. I just got this less than a month back. I find I it very hard to use. I hardly used It.

The 14 day return policy is if you bought from Apple. If you bought from another source, it's governed by their return policy.
 Cheers, Tom

Apple Return Policy for iPAD in Philippines

There is a section here on the site wherein they have a return policy for unsatisfied customer of the device. Well my iPad was given to me as a gift here in the philippines. I dont have the receipt and dont know exactly where the device was bought here. I was thinking where could I find a proper authority for this? All i see here just computers with terms and condition. Is there someone Can i talk to or chat to??
What to do? could i request for a return somehow?

I don't think an Apple Store will do anything for you after two weeks. I would suggest calling Apple Customer Relations, talk it over with them, and see what they will do for you.
Apple Computer Customer Relations: 512.674.2500
FWIW...I bought a Power Mac B&W G3 once and two weeks later the Power MacG4s came out. That's the breaks with fast-paced technology.
-Bmer
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Best Buy Return Policy for Cell Phones

I bought an LG G Flex on 1 July. I rooted it when I got home. A couple of days later, I found out that I would have to unroot it in order to get the KitKat update, so I returned it to stock condition and tried to get the update. It booted into Jellybean fine, I made sure that the recovery was back to stock, and I made sure that the SU binaries were not present.
I ran the update for KitKat, and my phone ended up shutting off and not turning back on. I had a full battery at the time. I'm not entirely sure what happened during the update process, but it looks like a partition got corrupted. I couldn't tell, because I couldn't turn the phone on. I figured I'd exchange the phone for a new one. I checked online to see if any of the Best Buy stores in my area had any G Flexes left in stock, and they didn't. I had to drive about an hour and a half away to Schaumburg, IL to try to do the exchange. While they were going through the process of trying to fix the phone before exchanging it, I told them that I could have fixed it if I could get it to boot into Download mode or recovery. They then asked me if I had rooted my phone. I told them that I had, but I returned it to stock in order to take the KitKat update. They refused to do the exchange, so I had to drive to the Best Buy in Arlington Heights, IL. At this store, a "multi-channel sales supervisor" named April {removed per forum guidelines} told me that they wouldn't be able to process the exchange because they couldn't turn the phone on. She directed me to call 888-BEST-BUY, which I did. The customer service representative looked at my account and told me that she had no idea why I was told I couldn't exchange my phone. By this time the Arlington Heights Best Buy had closed. I had to drive back out there the next day to get the issue resovled. It took me an hour and a half to get there. I was able to do the exchange at that time, and I saw April at the customer service counter and told her that the CSR I spoke with over the phone had no idea why I was told I couldn't do the exchange. She then told me that she had received an email from the Schaumburg store that I had rooted my phone and to not do the exchange. She then kicked me out of the store.
Firstly, the return policy says this regarding mobile device returns:
If you decide to return a phone or device with a plan, you are responsible for canceling your service contract with the carrier, and for all carrier charges.
There are two ways to return your phone or device and cancel your service:
• Return your device to a Best Buy store. Be sure to tell the store associate that you want to cancel your service. Carrier service cancellation policies may vary.
• Call Best Buy Mobile at 1-877-702-2211 (6 a.m. to midnight, CT) for instructions on how to return the device by mail. Let the phone associate know that you want to cancel your service.
There is nothing there about rooted or jailbroken devices. If Best Buy wants to exclude those devices, all it takes is adding one sentence: "Mobile devices with custom or altered firmware are not eligible for return or exchange under this Policy." Because there is nothing in the stated return policy against returning such a device, the Schaumburg store should have accepted the return. At the very least, they should not have notified other stores, seeing as I wasn't trying to get anyone to violate the return policy.
Secondly, I don't appreciate being lied to, and I feel that April lied to me. She was also incredibly rude to me when I asked about why she had directed me to call customer service. If she had told me that Schaumburg had told her that my phone was rooted, I could have dealt with the Schaumburg store and spoken with their manager. Asking me to leave the store for trying to figure out what the hell was going on (and after she had found out that I had already gotten my phone exchanged) was even more rude. I was not looking for a fight. I just wanted answers, and perhaps a little consideration for the fact that I had to waste four hours of my life dealing with this when it should have been dealt with the previous day.
These experiences, along with an ongoing problem with an online order that is not relevant to this topic and which I have explained in a thread that was about a similar problem, are making it incredibly unlikely that I will ever shop at Best Buy again. Not even for things that I have an urgent need for, like replaement charging cables when mine crap out. I can wait two days for Amazon to ship them to me. I am also more likely to tell my friends and family to avoid shopping at Best Buy because of these experiences.
The employees of the Best Buy stores in Schaumburg and Arlington Heights certainly seem like they actually want this:
into this:
{removed per forum guidelines}

Hello again Sloppy_Carlton,
I’m glad to see you are utilizing the forums to reach out to us about multiple experiences, although I am sorry to see that neither of the experiences you posted about left you feeling delighted.
Per our Return & Exchange Promise, we may return or exchange almost everything; however, devices that are damaged would be excluded. It seems the unauthorized modification (rooting and unrooting the phone) may have been the cause of the phone not turning on when attempting to update your operating system to KitKat. We would not be able to accept this device for an exchange or return as it would be considered damage from the unauthorized modification.
That being said, I’m glad to hear you seem to have been provided a one-time solution to this experience. We truly value your insight and the time you have taken to share these insights with us. If you should need any further assistance, please feel welcome to reach out to us.
Thank you for posting on the forum!
Tasha|Social Media Specialist | Best Buy® Corporate
Private Message

How to set password policy for apps users

Hi All,
Can anyone please help me.
I am working on apps 11i.
How to set password policy for users
Thanks

Check Note: 189367.1 - Best Practices for Securing the E-Business Suite
https://metalink.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=189367.1

Do we have a return policy for ipad

I want to return my ipad2 which is one day old . Does apple have a return policy in India

if you bought it directly from apple you can return it within 14 days for a full refund
if you bought from another store you will have to check with them to see what their policy is

How to disable password policy for App ID's

Hello there,
We have Sun ONE Directory 5.2 Patch2 version running on Solaris 8 as Master on 2 servers. I have somany application id which is created under separate branch of the tree. I want to by-pass the password policy for all the id's under specific branch.
Can someone please help me how to get this done. I appreciate anyone respnse.
Thanks
SS

*Click the (empty) input field on the web page to open the drop down list
*Highlight an entry in the drop down list
*Press the Delete key (on Mac: Shift+Delete) to remove it.
*http://kb.mozillazine.org/Deleting_autocomplete_entries
* Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords"
* Tools > Options > Privacy > History: "Remember search and form history"
* https://support.mozilla.com/kb/Remembering+passwords
* https://support.mozilla.com/kb/Form+autocomplete

What are the returns policy for iPads bought on finance (UK)?

I have the same dilemma as many (apparently), which iPad to have the air or the Mini with retina. The form factor of the mini is very very appealing, but as I do a lot of photography and photography processing, the small colour gamut is quite a large disappointment as it's quite apparent to me. I had a 'play' with the air in store last night and decided on the air, but they didn't have the 32GB grey in stock so left without one. I got home and used my wife's Mini with retina all night and I had a change of heart and loved the size of the mini. However, the colour issue still bugs me.
So the long and short of it is that I'm still as confused as ever, I really need therapy lol
My latest thoughts are to get the Air from apple and give it a trial run in day to day living (using in store is not a true representation of usage imo) knowing that apple have a no quibble 14 day returns policy, and if I do decide I prefer the rMini after all I can swap it. I'm not sure how I feel about this morally though
Does anyone know if the same returns in terms of ease of return and conditions applies to those bought on finance (UK)?

I have the same dilemma as many (apparently), which iPad to have the air or the Mini with retina. The form factor of the mini is very very appealing, but as I do a lot of photography and photography processing, the small colour gamut is quite a large disappointment as it's quite apparent to me. I had a 'play' with the air in store last night and decided on the air, but they didn't have the 32GB grey in stock so left without one. I got home and used my wife's Mini with retina all night and I had a change of heart and loved the size of the mini. However, the colour issue still bugs me.
So the long and short of it is that I'm still as confused as ever, I really need therapy lol
My latest thoughts are to get the Air from apple and give it a trial run in day to day living (using in store is not a true representation of usage imo) knowing that apple have a no quibble 14 day returns policy, and if I do decide I prefer the rMini after all I can swap it. I'm not sure how I feel about this morally though
Does anyone know if the same returns in terms of ease of return and conditions applies to those bought on finance (UK)?

What is the return policy for products purchased from the US iStore?

Hi. I purchased a product fro an iStore in New York city (Apple Airport express). Actually required a router and was advised by staff it was a router (it is infact a wifi base station that will plug into an existing router). I'd like to return it/exchange it?

The AirPort Express is a router. It is not a modem. If you want the AirPort Express router to be able to connect to the Internet, you will need a separate modem to use with the AirPort Express. Check with your Internet Service Provider to see if they can supply you with a modem, or recommend a modem that you could purchase at a store
If I plug my telephone cable into it will it act as an ADSL modem?
No
Some products, which are called modem/routers or gateways, combine a modem and and a router in one package. If you want a device like this, you should return the AirPort Express for a device of this type.

What is the faulty returns policy for iPods?

My iPod touch has started acting up recently (home button is sticking and it wont recognise speakers plugged into the dock). I took it into the Apple store and they agreed it was faulty and offerred me a replacement. I should be picking the replacement up in a couple of days as they had to order it in. While I was in the store I saw the new 4th generation iPods (mine is a 3rd gen) and I asked if I could get one of those as a replacement and pay the difference for it but I was told Apple only exchange faulty products like-for-like. So I was wondering, rather than getting a replacement 3rd gen, am I able to ask Apple for my money back for my faulty iPod (its still under warranty) and then use the money to buy a 4th gen, or am I only able to get the replacement?

The refund period is 14 days. Essentially, you have a 14 days to decide if you like it.
A good idea, if you really want to get the iPod Touch 4G, take the "like-new" replacement, and sell it to a buddy. That's how I got from 1st gen to 2nd gen.

What is the return policy for a certified pre-owned iPhone 4?

I purchased this phone on 3/17/14 online. The lock button is not working. It seems to be jammed and I can't turn the phone off. Has anyone else had this issue and if so please help. Thanks!

Hi, I ordered the phone via the Verizon website on 3/16/14. The power/lock button seems to be stuck. I haven't damaged or dropped the phone, it just started doing this on 4/6/14. I called customer service and they told me to call AppleCare. I tried calling that but can not get to a person without having to pay $19.00 plus tax.

Hoilday return policy

Apple's website says it has an extended holiday return policy for products purchased on Apple's ONLINE store. Does this return policy apply to items bought in the RETAIL stores as well?

link: lenovo return policy
out of curiosity, why do you want to return it?
Message Edited by erik on 04-20-2008 09:44 PM
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I cannot return my iPhone4 in the UK - Apple has no return policy ???

Hello all,
I am really frustrated and angry.
I decided that due to the "grip of death" Signal Loss fault with iPhone 4's, I would return my phone and get something else. I went into the ORANGE UK's shop Monday morning, 4 days after the phone was launched, to get a refund.
They told me, "sorry, if you had bought any other phone we would be able to help you, but Apple does not have a return policy on their phones". I was astonished, could not believe him and got annoyed with him. He said that until Apple admit there is a fault and that they are prepared to honour consumer's rights to a product that works as stated, they could do nothing.
I then phoned Apple, who recommended I buy a rubber cover or hold the phone differently.
Now I have written a formal letter to ORANGE UK, though the problem really lies with Apple, who do not take returns in the UK.
I am extremely angry and disappointed in Apple. I have two Apple computers, and will never buy an Apple product again.

Apple UK does have a return policy for items purchased directly from them; 14 calendar days from date of purchase. I don't see any exception for the iPhone in the policy:
http://storeimages.apple.com/1409/store.apple.com/Catalog/uk/Images/salespolicie s_consumer.html#topic-7
So I think the Orange people are blowing smoke at you, though I cannot be certain that their contract with Apple does not have some special terms. Someone here with direct experience with Orange may be able to provide more useful insight. I would suggest you call Orange customer service directly rather than depend on the word of a shop. Unless Orange's shop personnel are better-trained and supervised than are those in the AT&T shops here, your shop manager may well be ignorant of the terms. Or deliberately telling you a lie to avoid having to take back your iPhone.
Good luck.

How do I reset GateKeeper policy for one app?

Hi, My system policy is set to 'Mac App store and identified developers'. I used right-click/Open to run an app. How do I reset the policy for that one app so that it won't open if I double-click on it?
Is there a place that lists all the apps that I've overridden the policy for?
Regards, Patrick

Back up all data.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Select the text on the line below by dragging across it. Don't include the blank space at the end of the line.
sudo spctl --disable
Copy the selected text to the Clipboard (command-C). Click anywhere in the Terminal window, then paste (command-V). Press the space bar.
Now switch to the Finder and and select the application in question. Drag it into the Terminal window. More text will be added to what you entered.
Click in the Terminal window to activate it, then press return.
You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. If you don’t have a login password, you’ll need to set one before you can run the command.
You can then quit Terminal.

No return policy for apps!?

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