No sales area data in BP of "customer"?

Hi,
When I open a BP which is a customer, in "Sales area" there's no data in list. There's information at bottom of screen: "There are no sales areas for maintenance".
I really replicate sales area information into CRM and run report HRBCI_ATTRIBUTES_BUFFER_UPDATE and CRM_ORG_INDEX_CREATE to update buffer. And I have activated buffer for "SALE" in system.
So what's the reason? Do you know it? Many thanks!
Best regards,
Long

Hi ,
I have faced the same problem , not only BP's but in Products also Sales Org was missing . Do a delta for DNL_CUST and for Material's . By that way my problem was resolved.
Thanks
RR

Similar Messages

Sales area data is missing when Customer contact replicated to CRM

Dear Experts,
I am facing some problem with the Customer Contact replication from isu to crm, problem is when i create a customer contact by using bct0 interaction record is replicated to the crm, when i open the interaction record in the webic i am getting the error maintain the sales area data ,i am manually maintaing the sales are data in the crm could you please tell me why sales area data is missing while replication could you tell me how to rectify this error.I am using the standard transaction type 0010.
Thanks & Regards
Boyz..

Hello Shravanthi,
Have you looked at the screen in the screen painter in ERP (transaction SE51)? Maybe this will give you a clue to what data is missing.
Kind regards,
Johan Wigert

Customer Master Screen Enhancement XD02 / XD03 / XD01 in sales area data

Hi,
My requirement is to add custom fields for customer master enhancement XD01/ XD02 / XD03 in sales area data.
There are 5 tabs in sales area data. I want to add fields in sales tab after subscreen Agency business.
subscreen similar to Agency Business should be added.
I tried to create Screen group in SPRO and implemented BADI as explained in link below, even then my custom program is not displayed in customer master
http://wiki.sdn.sap.com/wiki/pages/viewpage.action?pageId=77005819
Please help.

Hi,
Please don't mind but I want to know have you activated the implementation?
regards,
Sarbajit

Taxes in billing document tab in sales area data in customer master record.

Hi Gurus,
I have a problem here. There is no country IN in the taxes in billing doc tab in sales area data. What is the settings for getting the same in customer master record?
Please guide.
Edited by: Chetan Barokar on Mar 17, 2008 3:56 PM

Hi Chetan,
Go to the transaction XD02 then enter your Customer Number which is giving problem then go to the Sales Area Data-->Billing Documents Tab,there you check whether you have entered the tax detailes or not,
If not entered , enter the tax detailes.
-->If the tax detailes not coming in the Customer master >Sales Area data> Billing Documents tab
-->Also check the settings related to between Country (IN) and Tax Condition type (Tax Category) in the transaction OVK1
-->If the Tax condition type not assigned to the country IN assign the tax type to the country IN in the transaction OVK1.
-->Check OVK3 transaction also.
I hope it will help you
Regards,
Murali.

Fm or BAPI for Change Customer: Sales area data

Hello All,
I need to change tax classification in Sales area data of Changing Customer ( transaction XD02 ).
Function BAPI_CUSTOMERCRM_CHANGE looks like is ok for this, but I've try it and is not working, maybe i'm forgeting something or is not proper for this.
Do you know a function for this or an sample with BAPI_CUSTOMERCRM_CHANGE ?
Note: Function must not be for online store and Internet Sales.
Any help will be appreciated and rewarded.
Thank you a lot!
Bogdan

Hi again,
Not the BAPI COMMIT was the problem,
But I found FM SD_CUSTOMER_MAINTAIN_ALL, which is working realy fine.
All the bests!

Customer sales area data not replicated to CRM

Hello,
I'm setting up the data replication model for master data based on configuration guide C03.
We have the following customer master situation:
existing customers with nr range 500000 - 599999 and account group A are created in ERP and replicated to CRM.
new customers with nr range 600000 - 699999 and account group B are created in CRM and replicated to ERP.
PIDE settings are fine.
The initial download of CUSTOMER_MAIN en CUSTOMER_REL went well. I've set a filter in CUSTOMER_MAIN on field KUNNR: value between 500000 - 699999. Everytime a sold-to business partner is created in CRM or a customer is created in ERP, the data gets replicated to the other system.
So far so good.
But here comes the problem: when I assign a sales area to a customer created in CRM (nr range 600000-699999) in ERP, the sales area data is NOT replicated back to CRM. When I assign a sales are to customer created in ERP (nr range 500000-599999) in ERP, the sales area is replicated back to CRM.
Do I have to run BUPA_MAIN? I don't think so, because sold-to business partner are already replicated to ERP.
Is the filter in CUSTOMER_MAIN not good? Should I split the nr ranges into 2 rows: 500000-599999 and 600000-699999 instead of 500000-699999
System environment:
CRM 7 EnhP2 (CRM RDS)
ERP 6 EnhP6
Kind regards,
Koen

Hello,
I found the problem. The PIDE was not set up completely: I only set the account group for ERP customer in the 'R3-->CRM' dialog structure. I've added the account group for CRM customers as well, and now customer data of CRM customers added in ERP, is replicated to CRM.
Cheers

User Exit for XD02 in Sales area data in Sales tab

Hi Sap Gurus,
I have a problem . I need help .
The requirement is
In XD01 transaction , In Sales area data, In Sales tab i need to add a Check box which i already have added.This check box refers to KNVV table-Zflag
In VA01 transaction , In menu goto -> header -> Sales , In Additional data B .
I have another Check box. This check box refers to Vbaktable-Zflag .
<b>I need the code and exact locations where to put this to get my issue resolved which is given below in Functional Description</b>.
Functional Description where you can understand better.
   Our custom logic will be initiated once the Sold-to Party (VBAK-KUNNR) is entered for any order type. When the sold-to party is entered the user exit program will check table KNVV for the custom field ZFLAG that corresponds to the Print Prices on Delivery Note flag (hereafter referred to as the Pricing Flag) and populate the same setting of the flag into the ZFLAG that will be on the Additional data B tab on a sales order at the header. The user can manually change VBAK-ZFLAG Pricing Flag setting to something different than what is populated for the customer master level.
If the user happens to change the sold-to party for any reason then the user exit program should take the following approach when populating the ZFLAG Pricing Flag in a sales order:
-     Recheck the ZFLAG Pricing Flag setting in the customer master for the sold-to party that the user has newly selected.
The user will still have the option to manually ZFLAG Pricing Flag on a sales order after the user exit program defaults it.

Transaction Code - XD02                     Change Customer (Centrally)
Exit Name           Description
SAPMF02D            User exits: Customer master data
No of Exits:          1
USER EXIT
http://www.sap-img.com/abap/a-short-tutorial-on-user-exits.htm
http://www.sapgenie.com/abap/code/abap26.htm
http://www.sap-img.com/abap/what-is-user-exits.htm
http://wiki.ittoolbox.com/index.php/HOWTO:Implement_a_screen_exit_to_a_standard_SAP_transaction
http://www.easymarketplace.de/userexit.php
http://www.sap-img.com/abap/a-short-tutorial-on-user-exits.htm
http://www.sappoint.com/abap/userexit.pdfUser-Exit
http://www.sap-img.com/ab038.htm
http://help.sap.com/saphelp_46c/helpdata/en/64/72369adc56d11195100060b03c6b76/frameset.htm
http://www.sap-img.com/abap/a-short-tutorial-on-user-exits.htm
http://www.sap-img.com/abap/what-is-user-exits.htm
http://expertanswercenter.techtarget.com/eac/knowledgebaseAnswer/0,295199,sid63_gci982756,00.html
Rewards if useful.........
Minal

Sales Area Data of BP unavoidable?

Hi
i'm workin in a CRM system that has been permanently disconnected from the ERP because of a spind off/management buy out
I wanted to make standard transaction type CMIC (individual contract) in CRM usable, very very basic, without pricing functionality and any extras, just a manual amount of money to be edited in a product position and that's it.
I get the error message that the currency is not there and that the sales area data of the BP is not accessable. I get these messages before providing an item oder material number. Just after providing the sold-to-party and pressing enter. No difference if i work in WebUI or in SAP GUI CRMD_ORDER
A check shows of the BP in role CRM000 sold-to-prty shows that indeed there is no sales area maintained and no sales area data accessible / all the fields are greyed out
A check in the customizing shows one distribution channel and even a division but i think the data is corrupt, the sales area choosing fields in the BP are white without content, the BPs dont have any sales area data, all fields are greyed out. So there is no way to write any sales area data into the BP, it would be needed for hundreds of BPs anyway so this is not the way.
Now the system insists on the currency in the transaction type CMIC. The currency is copied from the sales area data from the BP. It cannot be provided manually. I will have to find a way to achieve this. I just saw, that it is the same with transaction type TA, so i guess all the sales transactions will have that problem in common
What can i do? I checked the org units in the transaction. They do have an attribute 'Currency' that is filled 'EUR' but the system doesn't care
The weird thing is that opportunities (with the same BPs and the same product) can be created without errors - and there EUR is provided as currency in the item by default...?
Any ideas
Thx

If you are a functional consultant
Once the transaction's org determination is done, you can always check the information from the Header Organization tab. This is you know already. If you want to know the Sales Areas a Business Partner (sold-to) is maintained, then go the BP maintenance (Transactio BP ), select the appropriate role - in your case sold-to role of the BP. If you are already not in the Sales Area then click the Sales Area Data button in the toolbar. Then click Choose sales area button in the Sales Area section.Inthe popup, if you click the Maintained Sales Areas, you will see the actual Sales areas the customer has been extended to.
I am sure you know the above facts too. Well,
If you are a technical consultant
The Sales Org details of the transaction can be erad using the function module CRM_ORGMAN_READ-xxx There are more than one FM to read depending upon where you want to read that from - like from the order buffer (good in BAdIs when creating / chaning the order) or fromthe DB. Pick one you want.
To read the Sales area of a sold to BP, the data is available in the table CRMM_BUT_FRG0080 You can get the maintained sales area information for a given BP. You can also use the function module CRM_BUPA_FRG0080_READ
If this is not what you wanted, then you must rephrase your question for me to understand.
Easwar Ram
http://www.parxlns.com

BP Creation in Web UI - How to enable Sales Area data?

Hello Gurus
We are using CRM 2007 and create BPs in CRM and then have them replicate to OLTP. This works as desired if I launch Transaction BP and maintain the record.
But in Web UI, I dont see many of the fields that are necessary for replication such as Account group for R/3 customer acct group. Nor do I see a tab for sales area data maintenance. I am logging on to Web UI with SALESPRO profile. How do I enable enter of key information in Web UI BP maintenance, so that I could see the replication from CRM to OLTP R/3.
Please advice.
Thanks
Jai

Hi Jai,
I am glad that the answer was helpful for you.
In the create mode just the details view is available, as this is the way the component BP_HEAD is implemented.
To understand this please open the component workbench, component BP_HEAD. Go to the runtime repository and compare the window CorpAccountNew(this is for the create mode) with the default window named MainWindow. In the first one just a sole view is offered.
But after you change from the create mode to edit mode (push the save button and then the edit one) you will actually see all the assignment blocks. Maybe this helps. But if you still see the need of the sales area assginment block it can easily be made available via a customer UI enhancement.
Good luck and best regards,
Erika

Tables in CRM- Sales Area Data

Hi,
We have downloaded the Customer Master from R/3 to CRM system. Initial Load was successful and delta is also working fine. We are getting the R/3 sales area data in CRM system when we open a BP.
But here our issue is, we could not locate the sales area data in any of these below CRM tables -
CRMD_ORGMAN
CRMM_BUT_FRG0081
CRMM_BUT_FRG0080
This data we require for BW purpose, Can anyone help me where I can get this data?
The Bdocs coming from R/3 to CRM contains complete sales area data.
Thanks&regards,
kalyan

It depends on the tab you have maintained for sales area.
CRMM_BUT_LNK0011 holds the sales area data for the sales tab on the screen.
CRMM_BUT_LNK0021 holds the sales area data if the shipping tab is maintained.
Similarly if the billing tab is maintained, you ll find the data within the CRMM_BUT_LNK0031 table.
I hope this helps.
Regards,
Gaurav Gera

Making a field mandatory in additional data tab in sales area data in XD01/XD02

Hi,
Making fields in additional data tab in sales area data in XD01/XD02 as mandatory is not achievable through configuration. Also, user exit SAPMF02D was not helpful in achieving this. Kindly help me on this.

Is this a new field you are creating or an existing field you want to mark as mandatory? My impression from your original post was that it was the second. If so then you don't need to create an implementation of CUSTOMER_ADD_DATA as there must already be one, instead you should be looking for the implementation that manages data for the screen you are interested in. This might be why you don't see your BADI get activated when you go to "area data -> extras -> additional data" as it isn't the right implementation.
If you just want the field to be mandatory when the user goes into the additional data tab I would code this in the screen of the customer exit. If you want this field to be mandatory whether or not they enter other additional data then you should try the method of the badi Nabheet suggested but not in your own implementation.

Extending BP Sales Area data with EEWB

Hello Group,
we plan to add a new field to the Business Partner's sales area data (PCUI). A business partner could have more than one sales area, so also more than one time the new field.
Would I be able to achieve this with the EEWB?
I have never worked with the EEWB but just read, that using it you can add new fields to the central table BUT000 of business partner.
Is it possible to add a field to the sales area, i.e. depending on the sales areas of the customer?
Thanks for help,
Erik
Message was edited by: Erik Mueller

Hi Erik,
Using EEWB you can only enhance the BUT000 table and add the fields. With EEWB it is not possible to enhance the sales area data.
In order to do this take the refrence of the SAP oss note 513313. With this they enabled the exchange of the field sales office & sales group.
Also provide me your mail id, I will send you the MW enhancement guide which will help you to do that.
<b>Allot points if my post helps!!</b>
Best regards,
Vikash.

Credit management....sales area data

hi gurus,,
I have some doubts in Credit Management>
1. In my development Server....Customer Master data > Sales Area Data > Billing Tab Page>CREDIT CONTROL AREA...is not reflecting.
using version 4.7... why is was not reflecting... any configaration settings is required??.
Anybody having configuration material of CREDIT MANAGEMENT and FREE GOODS DETERMINATION..
MAIL ID::: [email protected]

Hi ravi,
Notes on Credit mangement
SAP SD Credit Management
All business have their own credit management needs, SAP allows you to specify your own automatic credit checks based on a variety of criteria. You can also specify at which critical points in the sales and distribution cycle the system carries out these checks.
SM30 - Table/View
V_TVTW - Define Distribution Channel
V_TVTA_KKB - Assign sales area to credit control area
V_T014 - FI - Define Credit Control Area
T001CM - FI - Assign Permitted Credit Control Area to company code
OVXG - Set up Sales Areas
e.g. Sales Organization
                  Distribution Channel
                              Division
                  Distribution Channel
                              Division
FD32 - Customer Credit Management
OVAK - Define credit limit check by sales document type
Check Credit
A - Credit limit check and warning message
B - Credit limit check and error message (no sales order can be created)
C - Credit limit check and delivery block (block delivery if hit credit limit)
Options B and C -> used for checking open order values (when you create/change the sales order)
D - Automatic credit control with open order values
More control in transaction OVA8 - Automatic credit control
You check for open orders and deliveries, or just open deliveries.
or open order values with other options
Credit group
Allows you to combine different sales document types for the credit limit check
VKM1 - Blocked SD Documents - Finance have to released the delivery block
OVAD - Define credit limit check by delivery order
whether the automatic credit check occurs at the time of delivery creation and/or goods issue
OVA7 - Define credit limit check by item category
Set whether to include/exclude item category for credit limit check
OVA6 - Define credit group. You can groups together different business transactions which should be dealt with in the same manner with regard to the credit check.
You enter the credit groups when you configure the sales document types for credit management and define the (D - automatic credit check).
SAP default credit groups
01 - credit group for sales order
02 - credit group for delivery
03 - credit group for goods issue
OVA8 - Automatic credit control - Double click on the line items
You can have the followings credit limit check :-
Static
Depends on the customer total value of open orders, deliveries, billing documents and open items.
Open items
No of days open
Overdue open items checks is based on the ratio of open items that are overdue by a certain number of days.
Max open items %
The customer balance must not exceed a certain percentage.
Oldest open items
If you don't want to deliver to the customer at all when even only 1 invoice is overdue.
Tick the Check for Oldest Open Item and Set the field Days oldest item = 1.
Days oldest item
No of days allowed for overdue or payment terms.
Use of the credit check Oldest Open Item. If a user attempts to alter the order quantity of a released sales document
that was previously blocked, it would be reblocked again by the system. The system only reblocks the sales document if the new order quantity is above a certain % amount.
Released documents are still unchecked
The preset % is whatever you want to set it as when configuring your automatic credit processing. You enter a deviation % and number of days,eg, you can set it so that an order can be changed by up to 10% within 30 days of original order entry date without it going back on credit block.
Next Review Date
If a customer has a credit limit of 1000 USD, and you would like to restrict this credit limit only to be available in current month (say March). If the document day is in April then the credit limit is zero.
You can use the "NextReview date" and "Number of days" fields and combined it with the "Last int.review" field in customer credit master "Status" view (FD32).
VOKR - Display of work list for credit management (configure the display variant)
Free goods determination
Free Goods Determination in Sales Order
Free goods has the following limitations:
- Free goods can only be supported on a 1:1 ratio. This means that an order item can lead to a free goods item. Agreements in the following form are not supported: With material 1, material 2 and material 3 are free of charge or If material 1 and material 2 are ordered at the same time, then material 3 is free of charge.
- Free goods are not supported in combinations with material structures (for example, product selection, BOM, variants with BOM explosion).
- Free goods are only supported for sales orders with document category C (for example, not quotations).
- Free goods are not supported for deliveries without reference to a sales order.
- Free goods cannot be used in make-to-order production, third-party order processing and scheduling agreements.
- If you defined a free goods for variants in a generic article (only SAP Retail), you can only process the variants in the purchase order and goods receipt individually (as single articles). In other words, you cannot process them using the generic article matrix.
4.6x
Not all Sales Order can be used for free goods determination. You have to check the SD document category if it does not work. Only category 'C' are supported. Check transaction VOV8.
Assume that you want to configure an inclusive FREE goods routine. Customers must order a minumum quantity of 5 before any free goods can be assign. For every quantity of 3, the customer will be given 1 free goods.
WC07 - Maintain Number Range Intervals
e.g.
No   From number       To number
01    0000010000         0000099999
IMG -> Sales and Distribution -> Basic Functions -> Free Goods ->
Maintain Access Sequences
New Entries
Acsq
NA00
Save
Maintain Condition Types
New Entries
Ctyp   Name             AcSq
FREE Free Goods    NA00
Save
Maintain Pricing Procedures
Procedures
New Entries
Procedure   Description
FREE           Free Goods
Select Procedure FREE then click Control data
Step   Cntr   Ctyp
10       10      FREE
V/N6 - Activate Free Goods Determination
Assign Order Type OR with Document Procedure A with Procedure FREE
VBN1 - Create free goods determination
e.g. FREE inclusive
Material Min qty   From   are free good   Calc Rule   Free Goods
                       5           3                1                      1                1
In this example, if you create a Sales Order for a quantity of 10, SAP will prompt you 7 as the customer order qty and 3 will be free. Customer only pay for the 7 quantity.
Reward points if it helpful

Discrepancy in Sales area data display of an Account in WEBUI and SAPGUI .

Hi Guru's ,
There is a custom program which deletes sales area data for an account .
This program basically deletes values from table crmm_but_lnk0010, crmm_but_lnk0011 , crmm_but_lnk0020 , crmm_but_lnk0021 , crmm_but_lnk0030 , crmm_but_lnk0031, crmm_but_lnk0140 , crmm_but_lnk0141 and crmm_but_frg0100 for the given account .
After running the program the maintained sales area value for the given account gets deleted from SAPGUI .
But strangely , the value still exists in some buffer and is getting displayed on WEBUI in sales area assignment block of an account .
I need this value to be deleted also from WEBUI . Can someone tell where the flaw can be and which method in webui framework needs to be coded for to remove the issue OR custom report program needs to be enhanced to delete value from some other tables . Thanks in advance !
regards
Piyush

Hi Kavindra ,
Actually the program was written by someone many days back . The program was written to directly update db tables as mentioned before .
Is that the reason for the inconsistency between GUI and Webui ? The buffered BOL layer is having values where as values are deleted from db tables so not appearing on GUI ?
If this is the case then report program needs to be updated with BOL programming statements deleeting sales area values from buffered entities and then saving and commiting bol . thanks in advance !
Regards
Piyush

BP Replication with Sales Area Data

Hi all,
We are having an issue with BP replication from CRM to R3. The issue is that when we create a new BP and add sales area data to this Sold-To business partner, the BP is replicated to R3 all blanked out. There is no name, address or any data that is replicated. However, if we create a new Sold-To business partner and do not maintain any sales area data, the replication works as expected. Any ideas?
Thanks in advance. Points will be awarded for helpful responses.
Message was edited by:
John S

Yes, the sales area exists in both systems but I get errors for both scenarios...
When I create a sold-to BP in CRM and maintain Sales Area Data, the error I get is "Business partner #### does not exist as customer, change not possible" (XR012). In the extended data part, there are two entries under Partner table. The first entry appears to be the Update to include sales area, and the second entry appears to be the Insert of a new customer. However, this new customer uses the Reference Customer information.
When I create a sold-to BP in CRM without Sales Area Data, I get "Updating could not be completed" (S&150). In the Partner table there is one entry and it contains an Insert for the new customer with all of the new data (no reference customer info in there).
Any ideas?

No sales area data in BP of "customer"?

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