No setup cartridges for HP 5514

Can the error message Use Setup Cartridges be bypassed if I don't have them? I got this printer from my mom but don't have the setup cartridges and spent money on new cartridges. I can't even get through installation because its stuck on the error screen!

Hi, you'll need to contact HP Phone Support about this - let them know you no longer have the SETUPs.
Phone no.s
http://welcome.hp.com/country/us/en/wwcontact_us.html
Can you let us know how you get on?
Thanks, Ciara
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

Similar Messages

Setup cartridge for the Photosmart 7520.

My question is about the setup cartridge. After the initial setup, do you leave that cartridge in or take it out? When I check my ink levels, it's the only one that shows LOW....is that normal?

Hi,
The setup cartridges are sent to initialize the printer when you install it for the first time. And these are complimentary cartridges sent along with the printer so it won't have much of ink compared to a normal ink cartridges and it is perfectly fine and use the cartridges until it is completed out.
Thanks.
I work for HP.

Got Officejet 6600 from third party vendor, had no setup cartridges.

My company bought an HP 6600 to use as a standalone copier. It's not hooked up to any computer. Our printer did not come with setup cartridges (All original packing intact, but company removed the setup cartridges for their own use.). This was communicated in the product info page where we bought the printer, so we were aware of this.
However, it seems we cannot set up the printer AT ALL without the setup cartridges. We have new 932/933XL cartridges for the printer, but we can't bypass the setup. It is patently insane that you cannot set this machine up without setup cartridges.
I would like to know if there is some way to bypass this setup, or if we can order a set of setup cartridges to use to turn this thing into something other than a giant plastic paperweight.

Hi @Maxbrn , and welcome to the HP Forums!
I see you're having setup ink issues. To resolve the need for setup ink, I'd suggest giving us a call.
You can utilize this website to learn how to contact us appropriately, based on your region:
Contact HP Worldwide.
Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

HP photosmart 7520 Setup cartridge

Can i get supply for two new set of Setup cartridge for the printer below & Where to buy ?
HP photosmart 7520 model CZ045-64004 with the serial numbers below:
(removed content)

Hi , Welcome to the HP Forums, and thanks for posting! I understand you are looking for setup cartridges for an HP Photosmart 7520 e-All-in-One printer. I'd like to help you with this. Unfortunately you won't be able to purchase the setup cartridges at your local retailer, as they are shipped with the printer and only required during initialization. I'd recommend contacting our HP phone support for further assistance:Step 1. Open link: www.hp.com/contacthp/
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your
contact options"
Step 4. Scroll down and click on: HP contact options - click on Get phone
number Hope this helps!

3070A setup cartridge message

Hi I have had a 3070A all in one for a year or so (it is out of warranty). I have just replaced the cartridges, we must have used about 10 sets over the time we have had the printer. The cartridges are genuine HP, although we have used other brands one or twice.
Suddenly I am getting the message "use SETUP cartridges for initialisation" and it won't print or copy.
I have tried unplugging the mains and rebooting it to no avail. I have long since lost the setup cartidges.
Is there any way around this?
Any help very much appreciated - I need to print some tickets out urgently!!!
Thanks

Thank you for this information.
Since none of these steps worked, I would recommend contact HP technical support for further assistance. Click here to find out: HP Worldwide Contact.
I worked on behalf of HP.

Setup cartridge error

I bought a new officejet pro 8600 plus and it was damaged when i mopened the box and started setting it up.
I promptly took the printer back to place of purchase but forgot to give them the setup cartridges for theat printer so they removed the cartridges from the 2nd printer.
I came back home and started again the setup process and used the cartridges from the damaged printer and now the printer will not setup, it has the 'use original setup cartridges' error
The place of purchase is now closed and i need my printer onl;ine ASAP
How do i override this error
Thanks
This question was solved.
View Solution.

This is UNACCEPTABLE! I support a user base with over 100 HP Officejet 4620 printers. I sent one user a ink cartridge pack from a dmaged printer and the printer REFUSES to use the valid cartridges?!?! This is CRIMINAL. It's a simple tank of ink and locks to a SPECIFIC printer's hardware?!?!? This is going to the BBB tonight.
And this thread as absolutely NOT solved. The orignal question from the OP has not been addressed.

New printer setup without setup cartridges

I client of mine recently purchased a Photosmart 7520, and was having problems setting it up. When I went to check it out, the printer naturally said "please insert setup cartridges".
They were told by the geniuses at Best Buy that the printer did not come with ink, and purchased a full set of inks, which they had put in the machine; obviously the machine didn't want these.
They claim that they did not come across a set of cartridges in the box, and had already discarded the packaging by the time I got there.
Whatever the case may be with that, is there a way to get the printer to accept a regular set of cartridges and proceed with the setup so they can get their printer working??
Alternately, is it possible to get a set of the setup cartridges somehow?
This question was solved.
View Solution.

I understand you need setup cartridges for your printer. In order to get setup cartridges you would have to contact Hp support.
Click here for contact information.
Let me know if this helps.

HP 7520 Printer - Need to bypass requirement for SETUP cartridges

I purchased a new HP 7520 and also a package of new ink cartridges for it. The printer was a store demo that was on sale. I got home with it and tried to set it up using my new cartridges and it continues to refuse to accept them stating that I need to use the SETUP cartridges which came with it. It did not come with SETUP as it was an out of box printer purchased in the store sale.
Have I just been screwed? Why the hades does it "require" setup cartridges? What does this cartridge do that new ones don't do? And how can I bypass this for setup? I'm not junking a $140 printer over lack of setup cartridges. I have been an HP customer for over 20 years...can't even tell you how many HP printers and PC's I've had over the years and this is the first time I've ever run into this ludicrous issue.
I'm not buying special SETUP cartridges. I want a bypass for this problem. I know there has to be one. The printer is brand new and had not apparently ever even been setup inside the store...it was a non-operational demo. The cartridge head is shiney and clean. C'mon HP...get real here! Why do you NEED setup cartridges? I'm an old customer. Work with me here!
J.Gibson
GIBSON MEDIA SERVICES

The setup cartrdiges are required for the initial setup. You will need to contact HP. If you are in the US or Canada call HP at 1-800-HPINVENt, elsewhere see the document here for contact information.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Re: Photosmart 5514; must you use setup cartridges and not standard 564 cartridges during setup?

Re: Photosmart 5514; must you use setup cartridges and not standard 564 cartridges during setup?

Yes.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

HP Deskjet 3520 e-All-in-One - SETUP Cartridges cannot be used

I purchased a refurbished Deskjet 3520 today from a local electronics store that came with SETUP Cartridges in the box. I turned on the printer, installed the cartridges, and received the following error message:
! Do not use SETUP
SETUP cartridges cannot be used after the device has been initialized. Remove and install non-SETUP cartridges.
Is there a way for me to do a factory restore / reset so that I can get these cartridges to work? The cartridges themselves have not been used before. Just trying to save money and use the cartridges that came with the device. Any help would be appreciated.

Hello busackzl,
Welcome to the HP Forums! I understand your concerns with your Deskjet 3520. Please try these steps:
1) Make sure this printer is plugged into a direct wall, not a surge protector
2) Take out the ink cartridges, close the cartridge door
3) Unplug the power cord from the back of the printer (Do not press the power button)
4) Wait 60 seconds or more
5) Plug the power cord back into the printer, wait for the printer to turn on completely
6) Now, install the ink cartridges
If you are still receiving the same message, then please contact HP technical support for further assistance. Click here to find out: HP Worldwide Contact.
Good Luck.
I worked on behalf of HP.

Can you bypass the Use Setup Cartridges on a HP Deskjet 3070

Hi
We have a Deskjet 3070 which was printing in different colours instead of black even with new black cartridges installed. So, we decided to do a factory reset by powering off and useing the OK, Cancel and On/Off power button sequence. Now it is looking for the Setup Cartidges but these were thrown out ages ago. Any suggestions?
Thanks
JK

Hi @ShamrockLiniux , and welcome to the HP Forums.
I see you are experiencing setup cartridge requests.
When performing the type of reset performed, the printer will require setup cartridges.
The best recommendation I could make would be to contact HP directly. You can utilize this website to learn how to contact HP appropriately, based on your region: Contact HP Worldwide.
Thank you for posting on the HP Forums.
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

How many times can use setup cartridge?

How many times can use setup cartrige?
Can i setup more printers of same model with same setup cartridge?

We dont need to use the setup cartridges if the printer gets into any problem like ink cartridge rejection or paper jam or any failure.
Can you let me know what reset are you perfoming, for any hard reset or reset done from front panel menu we dont require any setup cartridges.
The setup cartridges are required only if there is any printer hardware replacement.
Although I am an HP employee, I am speaking for myself and not for HP.
Say thanks by clicking the "Kudos! Star" which is on the left
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue

"Do Not use setup Cartridges" message when setting up Officejet Pro 8600

Just trying to set up a new Officejet Pro 8600 and installed the catridges that were in the box but I just get a message on th ediplay that says "Do not use setup cartridges - Y" and I can't get any further. I've taken them all out and put them back in to no avail.
Can't find any referenct to this error message on HP or google...HELP!!!
This question was solved.
View Solution.

Hi GraGra,
Thank you for the update. Glad to hear the issue has been resolved. Have a wonderful day.
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

No setup cartridges in new printer purchase

Hello,
I was trying to setup the printer (HP OfficeJet Pro 8600, but could not find the setup cartridges needed for new printer.
I checked, there is retail sell of these cartridges. What are my option?
Thanks,
Atik

Hello AtkP,
Welcome to the HP Support Forums! I understand you purchased an HP Officejet Pro 8600, but it did not come with Setup cartridges.
I have sent you a private message, please go to your User page and beside your Username is your inbox. See below:
Thank you,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

What if i don't have setup cartridge

I got a printer as a gift from a friend who had it for a while, but still new in the box unpacked. To my surprise the setup cartridges were not there. Now I can´t get the printer to finish the setup. I went to a store here and bought the only cartridges they had. But still the printer would not set up.
Printer HP Model 6525 Photosmart
Cartridge: 564
Here in Malaysia they don´t have this cartridge anymore, the only one they have that I bought is 564 XL.
Now what?
Anyone help please?
Ricardo

@Ricardinho ,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.
I work for HP. However I speak only for myself, not for HP nor anyone else

No setup cartridges for HP 5514

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