Officejet 6500 wireless model 709n not printing. Vista 32bit. Tried new cartridge. Paper feeds OK.

Won't print from computer or printer control panel test page.  No error messages.  Sounds like it is printing but paper is completely blank.  Tried cleaning and enhanced cleaning via HP Solution Center Tools.  The test page after cleaning has 6 color rectangles that look OK, no black, no words.  Tried turning printer on and off.  Rebooted computer.  All drivers up to date.

Hello Steve_M
Please check out this article here for troubleshooting printing out blank pages. It may resolve your problem.
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    I work on behalf of HP.
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    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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    Very glad you added that bit of information because I see different problems similar to this.  I want to share with them what you did and hopefully you not only fixed your specific problem but you can lend some more advice to others with problems like this. Thanks!
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    When a solution is found please mark the post that solves your issue.
    Every problem has a solution!

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    When a solution is found please mark the post that solves your issue.
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    This question was solved.
    View Solution.

    Hello,
    Try following the instructions here.
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    **Click the KUDOS thumb up on the left to say 'Thanks'**
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