OIM 11g - Email Notifications configured in human task is not working

Hi,
My requirement is to send email to the assignee whenever a request is assigned to the user. I created a custom bpel workflow and configured email notiifcation in the human task for the status 'assign'. I have configured Email driver with following properties:
Sender Addresses = <[email protected]>
Default Sender Address = <[email protected]>
Outgoing Mail Server = <Exchange server host>
Outgoing Mail Server Port = 25
Outgoing Mail Server Security = none
Outgoing Default From Addr = <[email protected]>
I have also set the Notification Mode to 'Email' in Workflow Notification Properties.
However when a request is assigned to the user, email notifications are not sent.
I do not see any errors in the logs. In Enterprise Manager console I navigated to SOA Infrastructure Home > Human Workflow Engine > Notification Management and I could see outgoing email notifications corresponding to the workflow instance with the status showing 'Sent'.
Also the Exchange server that is being used has already been tested for provisioning emails from OIM and it works fine for provisioning.
Any pointers/troubleshooting tip to resolve this issue is greatly appreciated.
Regards
Deepa

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Traditionally you would assign a task to the sysadmin using the API if you wanted a manual intervention (http://otndnld.oracle.co.jp/document/products/id_mgmt/idm_904/doc_cd/javadocs/operations/Thor/API/Operations/tcProvisioningOperationsIntf.html#reassignTasksToUser(long[], long)) but there is the new concept of queues that I actually haven't worked with (http://otndnld.oracle.co.jp/document/products/id_mgmt/idm_904/doc_cd/javadocs/operations/Thor/API/Operations/tcQueueOperationsIntf.html) that may be what you are looking for.
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OIM 11g - Email Notifications configured in human task is not working

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