Outlook 2010 - No Follow Up Options

Hello. I am using Outlook 2010. I want to flag an email with a reminder. Under "Follow Up" I only have the option to "Flag the Message", not the other reminder settings. If I do flag, I cannot find a way to manually change the reminder
date of the flag. I understand I should have a drop down menu under "Follow Up" that has a range of options, like follow up tomorrow, next week, custom etc. How can I get this back?

Hi,
For your issue, I recommend you trying to create a new outlook profile to test this issue.
1.Click Start, point to Settings, and then click Control Panel.
2.Double-click the Mail icon.
3.In the Mail Setup dialog box, click Show Profiles.
If you want to be able to select a specific profile each time you start Outlook, click the General tab, click Prompt for a profile to be used, and then click Add.
4.In the New Profile dialog box, under Profile Name, type a descriptive name for the new profile, and then click OK.
5.In the E-mail Accounts dialog box, select Add a new e-mail account in the e-mail options, and then click Next.
6.Click the type of server that your e-mail account works with, and then click Next.
7.Complete all of the required fields, including those that are on the tabs that appear after you click More Settings.
8.When you finish providing the required information, click Finish.
Hope it does help.
Sincerely,
Harry

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How can I set up a "receive only" email account in Outlook 2010

I have an Outlook 2010 email account that receives emails from a "Fax-to email" service, and I'd like to make that accout "Receive Only". Is it possible to do that, and if so, how.
Capt. Dinosaur

Hi
As per the information and details provided by you, to set up a
“Receive Only”email account in Outlook 2010, please follow these steps: -
You have a few options available to you. You can set up the account with
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First, create the account in Outlook: -
Fill the name and address fields with the desired information. Select
POP3 account type and enter the incoming server name.
In the Outgoing server field, type
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Enter the correct username and password for the incoming mail account.
If you want to verify the incoming server is correctly configured, click on
Test Account Settings, and then choose the dialog after the incoming server is verified.
Deselect the option to
Automatically test account settings when the Next is clicked.
Click on the
Finish to return to Outlook.
Because Outlook will error on every manual send and receive when it can not find the outgoing server error, you need to change the
Send and Receive Settings for this account.
Press
Ctrl+Alt+A to open the Send/Receive Settings dialog. (or you can go to
Send/Receive tab, Send/Receive Groups and select Define Send/Receive Groups.
Click the
Edit button.
Select the receive-only account, then deselect
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Click on the
OK, then Close to return to Outlook.
I hope this information will be helpful for you.
Thanks and regards
Shweta@G

How to import files in Outlook 2010??

I converted all my Mac Thunderbird archived mbox files to pst format using an application named Gladwev thunderbird to pst convreter which I got from http://thunderbirdtopst.com/. As the converter final step shows that I have completed the conversion
process, I am concerned on how do I import these files in outlook 2010. Is there any addon that I need to use as in thunderbird or there are any direct methods to do it...???

Hi
As per the information and details provided by you, to import files in Outlook 2010, please follow these steps: -
1. Click the File tab.
2. Click Open.
3. Click Import.
4. In the Import and Export Wizard, click Import from another program or file, and the click
Next.
5. Click Outlook Data Files (.pst) > Next.
6. Click Browse, and then choose the file to
Import.
Note: - Under Options, it is recommended that you click
Do not import duplicates unless you want the imported information to replace or duplicate items already in outlook.
7. Click Next.
8. If a password was assigned to the Outlook Data File (.pst), you are prompted to enter the password, and then click
OK.
9. Set the options for importing items, The default settings usually don’t need to be changed.
10. The top folder - usually Personal Folders, Outlook Data File, or your email address – is selected automatically.
11. Include sub folders is selected by default. All folders under the folder selected will be imported.
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13. Click Finish.
I hope this information will be helpful for you.
Thanks and regards
Shweta@G

Outlook 2010 - Cannot open your default e-mail folders. The requesting program is an incompatible version.

Outlook 2002 was installed on one of our Windows Server 2003 Terminal Servers. In the process of upgrading to Office 2010, the Outlook 2002 was replaced by Outlook 2010. Although the other Office 2010 programs seem to work, when we try to use
Outlook 2010 on this Terminal Server we get the following message.
Microsoft Outlook
Cannot open your default e-mail folders. The requesting program is an incompatible version. Contact your system administrator about upgrading your Microsoft Exchange Client.
Does anyone have any ideas on how to correct this?
Thanks,
Tom

Hi Tom,
Outlook 2010 is not supported in Windows Server 2003. For Microsoft Outlook 2010, the following operating systems supports only the 32-bit edition of Office 2010:
Windows XP with Service Pack 3 (SP3)
Windows Server 2003 Service Pack 2 (SP2), MSXML 6.0
Windows Server 2003 R2
For more information about system requirements for Office 2010, please refer to:
http://technet.microsoft.com/en-us/library/ee624351(v=office.14).aspx#section10
Personal suggestion, we can upgrade your Windows server 2003 to higher version for more features.
Regards,
Winnie Liang
TechNet Community Support

Separator page prints out with wrong name when printing from Outlook 2010

Working with Windows 7 Enterprise, Outlook 2010. We've set up our desk printers to print a separator page with the user's name, as several people use the same printers in our building. Printing from IE, Word, etc. all work fine, and it'll print
out the correct username on the separator page.
When anyone attempts to print an Outlook email, it instead prints out my username. We've found that it doesn't happen if they click on the "quick print" button, but it happens every time if they do "file > Print" or Ctrl+P.

Hi
As per the information and details provided by you that separator page prints out with wrong name when printing from Outlook 2010, please follow these steps: -
To create a custom separator page file, use a text editor such as
Notepad. On the very first line, type one single character, and then press
Enter. The character on this line defines the character used as an escape character. For example, the following list assumes that this character is the at sign (@).
Enter the escape codes for the functions you want, and then save the file with an .sep extension in the Windows System32 subfolder.
In the Print Manager, select the printer that you want to use the separator page file with, and then click
Choose Properties on the Printer menu.
Click
Details, specify the name of the desired separator page file in the
Separator File box, and then click OK.
Note:
Put the custom separator page file in one of the following locations:
In the %Windir%System32 folder.
In a folder whose path contains a SepFiles folder. For example:
Drive:\Folder\SepFiles\Subfolder
I hope this information will be helpful for you.
Thanks and regards
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Is it possible to disable 'Lync 2013' options inside of Outlook 2010? If so, how?

I would like to disable/eliminate everything Lync 2013 related inside of my Outlook 2010. I want to disassociate all its relations with Outlook, but keep it everywhere else.
More specifically, in Outlook, I'd like to keep the original (pre-Lync) option of knowing where persons are (i.e. 'Free', 'Busy until 4:00pm', etc). This option is shown when you open a new email, add a recipient, and hover over their name. It would
normally say things like 'Busy until 4:00pm' or 'Free'. Now it just says their Lync location (ex. 'Presence Unknown' since most of the company does not have Lync), and I need it to go back to the original setting.
I also dislike the 'Frequent Contacts' option, so if that could go away, that'd be great.
Things I've already tried so far:
In Outlook: Disabling the Outlook Lync Add-in 'Lync Meeting Add-in'
In Lync:
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Personal/Location - Unchecking 'Share my location info with other programs I use'
Contacts List - Unchecking 'Contact Status'
Any help is appreciated. Thank you!

Hi Kara526,
Outlook reads the following registry key in order to display presence information within Outlook.
HKEY_CURRENT_USER\Software\IM Providers
REG_SZ: DefaultIMApp
The default value is “Lync”, please delete
“Lync” and restart outlook.
Best regards,
Eric

Outlook 2010 does not appear as an option in IntelliSync

I am trying to sync my calendar with Outlook 2010 (32 bit). When I go into DM 6.0 calendar setup, only ASCII and Yahoo! appear as available decktop options. How do I get DM to see my installed Outlook so that I can sync? Thanks!
Tech info:
DM v6.0.0.43
Storm 9530
Windows 7 (64-bit)
Outlook 2010 (32-bit)
My ultimate goal is to sync to Google calendar so I can view online, by syncing to Outlook, I can then export and upload to Google. Please let me know if there is an alternate way.
Thanks!

You might give this a try:
http://www.blackberry.com/btsc/KB02362
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

No option to select Outlook for syncing - 64bit Win7 and Outlook 2010

The option to sync with Outlook is not there ! It's there on my XP 32 bit machine but not my new 64bit Win7 laptop with 64bit Outlook installed. Is thsi a compatibility issue ?

After 2 days of trying everything I uninstalled 64bit version of Outlook 2010 and installed the 32bit version and iTunes now works properly !
ITUNES IS DEFINATELY NOT COMPATIBLE WITH OUTLOOK 2010 64bit !!!

When trying to set up syn with outlook 2010 - it does not show as an option

When trying to set up syn with outlook 2010 - outlook it does not show as an option

Hi smrkevin,
Welcome to the BlackBerry Support Community.
What version of BlackBerry Desktop Software do you have installed? If you do not have the latest version listed here: http://bbry.lv/ds97JW I would advise upgrading it.
If you already have the latest version of Desktop Software, can you verify if you are running a Click to Run installation of Outlook? You can check this in Outlook -> Help -> About Microsoft Outlook. If you are using a Click to Run installation, you will need to install a full version of Microsoft Outlook to setup synchronization. For more information, see: http://bbry.lv/qDIoXO
Hope this helps.
-FS
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Outlook 2010 Junk email options

Hi Team-
Exchange 2010 Sp3 with Outlook 2010 junk email option doesn't work.
added sender email address in blocked sender list but still receive email on the Inbox.
Any hotfix for this
ksrugi

Hi-
I was testing in with outlook 2010 blocking sender email ID and it is not working and email still coming to the inbox.
Tested on few machines with different account still same issue and all machines have single profiles no other profiles.
Email addreess is not in the safe sender's list and No PST is using.
Exchange 2010 and we set also New-FseExtendedOption
–Name CFAllowBlockedSenders –Value
true and still cannot block sender in outlook 2010.
Is this bug in outlook
2010 and any hotfix availaible
ksrugi

Archiving options for Outlook 2010/2013 Home and Business?

Hi all,
Forgive me if this is covered already (I am sure it would be somewhere but I could not find a definitive answer). We are looking at migrating from Google Apps to Exchange and I am trying to cost it all up and have a question in relation to archiving.
Our 450 users are not akin to archiving, given their gmail limits, they are just used to keeping everything, however with exchange that will have to change as we are going to host it locally.
The question I have is what archiving options are available to me given that all our office installations are Home and Business 2010/2013? I have read the compatibility matrix which says outlook in this product does not support in-place archiving.
To test this I created an in-place archive for my account (outlook 2010 H&B) and when I re-open outlook I get my archive mailbox showing up.
I have not yet tested the mailbox retention policies and such like but I thought I would just ask as to what options would be available to me given this situation?
Given that my archive is now showing in outlook, what has caused that to happen? I would have thought that if it was not supported that it would not have shown up at all? Can someone explain what functionality will not work and what will?
If we have to buy new copies of outlook for all our clients it just adds to the cost that I suspect will kill the move and management will say that we can stay on gmail.
Thanks for any direction you may have.

I understand that it is not supported, I was just commenting that It appeared to work in the tests that I had done and I was curious as to why
Aaron would you mind to share your findings on this if any! We are in the same situation as you were.
I have activated Online Archiving (on-premises) feature for 3 accounts on our Exchange 2010 and set them up with Retention Policy which Move to archive items aged more than 6 months and all works fine and old Items automatically being moved to Online Archive
mailbox which just appeared after enabling this on server for above 3 accounts.
The server is Exchange 2010 and clients are Outlook H&B 2013 which comes with DELL systems.
We already purchased Enterprise Licenses as well and have access to Microsoft Download pages to get Outlook 2013.
But since above is working just fine, we really would like to know, if we don't install Outlook 2013 and activate it with that license what in fact we are missing in terms of functionalities regarding Online Archiving!
Really looking forward to hear back from you or anybody who can clear the confusion.
Thanks for assistance!

Outlook 2010 Permission Option not availble

Windows 7 Pro running Office 2010 32 bit.
I am trying to use the Permission option when creating a new message and enable the do not forward feature
When I create a new message and click on the Options Tab the Permission Feature does not have a drop down to enable the Do Not Forward Permission.
How do I enable this feature?. I have tried to customize the ribbon view and reset it but it is as if the permission feature is not even available. Do I need to enable this at the Exchange server side or is this a problem with Outlook 2010
app itself?.
Please Help. I have looked on all these forums and still cant find a solution
It is not a Technet or MSDN version that is installed. It is a Volume License version purchased from Microsoft
Greg A. Starstrom

Dear Greg,
I am writing to ask for your feedback about the answer provided by Steve.
Should you need any further assistance, please inform me.
If you do not reply, I would take it for granted that your problem has been solved.
Thanks and best regards,
Nathan Sun
Microsoft
Outlook Support Engineer

Outlook 2010 - Always reply using HTML Format Option???

Hey Guys,
Have had a good look through the outlook 2010 options but can't find anywhere the option you had in previous outlook versions to set always reply using HTML format email as your default reply type.
You can open the email and go to the "Format Text" tab and Select "HTML" but I was looking for a permenant way of setting HTML.
Thanks for any help you can give,
Thomas

A couple of things spring to mind.
If you click the Reply button then delete the TO address and type a different one that's not really a reply. You are effectively Forwarding the message (to another person) and changing its format to suit that other person. Perhaps you
could investigate adding a custom button that does these two actions with one click.
Your bug system started the email in Plain Text, probably because it isn't configured for or can't handle HTML mail. Perhaps you could investigate if it can be configured to use HTML format or changed for a system that can.
You don't have to copy and paste your HTML signature. After you change to HTML format, just click Insert | Signature again and any Plain Text signature should be replaced by an HTML one. (Outlook 2007 and 2010 certainly do this as they know where the signature
is. I seem to remember that 2003 and before add an HTML signature to the message so you have to delete any existing Plain Text one and/or move the HTML signature to the right place in the message.) This is assuming you have Outlook add a signature to all messages
as they are created. If you don't then there is no signature to change on the message. You just add the signature after changing format.
I fully accept that there are valid reasons for wanting to force Outlook to use HTML format
in certain circumstances but it will not be the right thing to do 100% of the time and if you do so you risk the message you send being unreadable at the other end. For this reason Outlook makes the change of format a manual task. It could, in future,
make it easier or help you decide when it is appropriate. We will have to wait and see what transpires in Office '15' which should be going to public beta in the next couple of months.
Simon Jones
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"Mark as Answer". This will help other people find answers to their problems more quickly.

How do I grey out outlook 2010 & 2013 Signature Options

Hello,
I know by using the administrative templates for outlook 2003/2007 that you can disable, or grey out the ability to make changes to your signature. Our company is looking to deploy a template signature, and we want to have the ability to disable users from
changing their signatures. We are using Office 365 for e-mail and outlook 2010/2013. Obviously if the user wants to edit their signature to each e-mail they write (manually) we can't control that.
What I am looking for is a way through group policy, local registry settings or something else that will allow us to disable users from changing signature settings. The only setting similar to this for the ADM Templates for 2010+ is to completely disable
signatures, which we obviously do not want.
Please let me know if you have any other ideas/suggestions.
Thank you!

You can disable many commands using DisabledCmdBarItemsList - this is in the GPO under Outlook > disable Items in user interface > custom
HKEY_CURRENT_USER\Software\Policies\Microsoft\office\15.0\outlook\DisabledCmdBarItemsList
String name: TCID1 (where 1 is incremented for each command you want disabled)
The value for the Insert Signature command on the ribbon in forms is 5608 but I didn't see any other signature commands on the list - and it doesn't disable the right click, choose signature command. A spreadsheet with the command id's is here - http://www.microsoft.com/en-us/download/confirmation.aspx?id=6627
http://www.slipstick.com/how-to-outlook/group-policy-disable-commands/
Diane Poremsky [MVP - Outlook]
Outlook & Exchange Solutions Center
Outlook Tips
Subscribe to Exchange Messaging Outlook weekly newsletter

Either there is no default mail client of the current mail client cannot fulfill the messaging request-----error Outlook 2010

I've tried EVERYTHING suggested in this link (http://blog.timolthof.com/outlook-no-default-mail-client-error/) and everything google and bing and still this message keeps popping up. Now when I do a windows search for email, I'm not able to view
the email due to this message.
For the record, I am running W7 Ultimate x64 and connected via Excange Server. I do have another system that is running Office 2010 with none of these problems so I don't know if it's related to Exchange though the searches I've done don't allude
to that.
What's up?

Hi,
I understand that when you tried to open Outlook 2010 beta on the Windows 7 64-bit computer, you encountered the following error:
"Either there is not default mail client of the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and
set it as the default mail client."
You have checked the settings under the registry subkey: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Clients\Mail\Microsoft Outlook
I understand the inconvenience you have encountered and appreciate the time and effort you spent on this issue. Please be assured that I
will try my best to help you.
Now let’s troubleshoot the issue by the suggestions below. Please check the results after each suggestion until the problem is resolved.
Suggestion 1: manually set Outlook 2010 as the default e-mail client on Windows 7:
===================
1.
Click Start.
2.
Type "default programs" in the
Search box.
3.
Click Default Programs under
Programs in the search results.
4.
Now click Set your default programs.
5.
Highlight Microsoft Outlook on the left.
6.
Click Set this program as default.
7.
Click OK.
Suggestion 2: Start the Outlook program in safe mode
==============
1.
Click Start, point to All Programs, and then point to
Microsoft Office.
2.
Press and hold the CTRL key, and then click the Outlook program you want to start.
If the problem does not occur in the safe mode, this issue might be related to some third-party add-ins in the Outlook program, we can try
to disable them. Normally, you could do the following to disable the conflict add-ins in your Outlook program:
Disable add-ins
Click
File menu, click Options >
Add-in, click Go button in the Manage:
Com-in Add.
Check if there are any add-ins,
clear the checkbox to disable them.
Close the Office program and
restart it.
Add one check back each time to the list of Add-In,
restart the Office program, and repeat the above procedure. Once the issue reappears again, we can determine which add-in causes this problem and then disable it.
Suggestion 3: Test the issue with a new Windows user account
==============
We can follow the steps in the articles to create a new user account to test the issue. If the problem does not occur in the new user account, some settings
in the old account are corrupted. We can copy the main user files from the old account to the new account, delete the old account, and then continue using the new account.
For the detailed steps on how to create a new user account and copy data from the old account to the new account, you can refer to the following articles:
For Windows Vista/Windows 7:
http://windows.microsoft.com/en-us/windows-vista/Create-a-user-account
http://windows.microsoft.com/en-us/windows-vista/Fix-a-corrupted-user-profile
Please take your time to try the suggestions and let me know the results at your earliest convenience. . If anything is unclear or if there
is anything I can do for you, please feel free to let me know.
Sally Tang

Outlook 2010 - No Follow Up Options

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