OUTLOOK FOR MAC CONNECTING TO EXCHANGE

I just purchased Office for Mac and Outlook won't connect to our exchange server.

Version number of your Exchange Server please

Similar Messages

Why can't I get Outlook for Mac connected to Network?

I have a friend who recently bought a MacBook Pro after having a pc forever. She had Apple migrate all her data over to the MacBook Pro. We then installed Office for Mac 2011. Her preference was/is to use Outlook for her emal. This only became known to me after I got her email set up and working in Mail. I then proceeded to set up Outlook with the exact same settings that I successfully used for Mail, i.e., incoming and outdgoing servers, ports, SSL, authentication (name and password), etc. There was a brief time when it was up and running, but inexplicably, this is no longer the case. The error message I get continues to point to authentication and her ISP's denial of services. Has anyone else had this problem? I've heard Microsoft's Outlook can be finicky.Any help would be appreciated.

I guess I was hoping that I might find other Mac users who have Office for Mac 2011, encountered the same issue, and had something to offer by way of a solution.
But I will also take your suggestion and post on the forum link you provided.
Thanks, btw, for the link.

Send Issues with Outlook for Mac (2011 / V15) and Exchange 2013 SP1

Hi all,
we have a strange issue with only with Outlook for Mac Users (version 2011 and the newest Outlook Version (V15) from Office 365) connected to our Exchange Server 2013 SP1. Some emails which we send out to the exactly same recipient are not sent through our
Exchange Server.
We have sent 8 emails with subject "test1, test2, test3...". Only test 3-6 was arriving to the recipient. The other emails are in the "sent" folder but it was not sent out through the Exchange.
What we can see with "Get-MessageTrackingLog" is, that the Recipients and MessageSubject are empty for these emails:
Timestamp Sender Recipients MessageSubject
25.02.2015 16:48:52 [email protected].. {}
25.02.2015 17:04:43 [email protected].. {}
25.02.2015 17:08:25 [email protected].. {[email protected]} test 3
25.02.2015 17:08:56 [email protected].. {[email protected]} test 4
25.02.2015 17:09:38 [email protected].. {[email protected]} test 5
25.02.2015 17:09:38 [email protected].. {[email protected]} test 6
25.02.2015 17:13:45 [email protected].. {}
25.02.2015 17:13:55 [email protected].. {}
We can still reproduce the issue on different Mac computers.
Thanks for any help in advance!
Thanks and best regards
Reto

Here is the mailheader form the successfully sent email:
Date: Wed, 25 Feb 2015 17:08:25 +0100
Subject: test 3
From: sender <[email protected]>
To: "'[email protected]'" <[email protected]>
This mailheader is from an email which was not sent out:
User-Agent: Microsoft-MacOutlook/15.6.0.150113
Date: Wed, 25 Feb 2015 16:48:52 +0100
Subject: test 1
From: sender <[email protected]>
To: [email protected] <[email protected]>
Interesting: Only the not received messages contains User-Agent string and have some quotation marks missing in the To field.

Outlook for Mac and Exchange Server 2010

I am a customer of Office 365 and I am using it on my Mac. Unfortunately Outlook for Mac (version 15.6 150113) is not able to connect to my Exchange account. Tried to reinstall it many times and also reinstalled from zero the Yosemite OS X, but no way. I
try to make the automatic connection and it doesn't work, so I manually insert the server address but unfortunately it doesn't happen anything and the bullet on the left signs a yellow color indicating that it is not connected. I use the same information that
I use in the native "Mail" application where it works perfectly. I tried also other applications like foxmail and airmail 2, and using the same server and id they all work perfectly. Also Lynch is working great. Can somebody help me to solve this
"outlook for Mac and Exchange" problem?
Thank you in advance

Hi Sylvain, Thank you for the attention. Hereafter the result of the test and sorry if it is in italian since my account is italian. I forgot to say that my exchange account is my Company's exchange server while office 365 is my personal account.
Il test della connettività non è stato superato
Dettagli del test
<input class=" __ecpStyleButton" id="testSelectWizard___CustomNav3_buttonStartOver" name="testSelectWizard$__CustomNav3$buttonStartOver"
style="padding:8px 8px 8px 29px;text-align:left;border-style:none;cursor:pointer;background-image:url(https;background-background-repeat:no-repeat no-repeat;" type="submit" value="Ricomincia" /><input class=" __ecpStyleButton"
id="testSelectWizard___CustomNav3_buttonRunAgain" name="testSelectWizard$__CustomNav3$buttonRunAgain" style="padding:8px 8px 8px 29px;text-align:left;border-style:none none none solid;cursor:pointer;background-image:url(https;border-left-color:#cccccc;border-left-width:1px;background-background-repeat:no-repeat
no-repeat;" type="submit" value="Esegui di nuovo il test" />
<input class=" __ecpStyleButton" id="testSelectWizard_ctl12_btnExpandAll" name="testSelectWizard$ctl12$btnExpandAll" style="padding:8px 8px 8px 29px;text-align:left;border-style:none
solid none none;cursor:pointer;background-image:url(https;border-right-color:#cccccc;border-right-width:1px;background-background-repeat:no-repeat no-repeat;" type="submit" value="Espandi tutto" /><input class="ecpStyleButtonImageOnly
__ecpStyleButton" id="testSelectWizard_ctl12_btnSaveXml" name="testSelectWizard$ctl12$btnSaveXml" style="padding-padding-bottom:6px;padding-text-align:left;border-style:none;cursor:pointer;background-image:url(https;background-background-repeat:no-repeat
no-repeat;" title="Salva come XML" type="submit" value="" /><input class="ecpStyleButtonImageOnly __ecpStyleButton" id="testSelectWizard_ctl12_btnSaveHtml" name="testSelectWizard$ctl12$btnSaveHtml"
style="padding-padding-bottom:6px;padding-text-align:left;border-style:none;cursor:pointer;background-image:url(https;background-background-repeat:no-repeat no-repeat;" title="Salva come HTML" type="submit" value=""
/>
Analizzatore connettività di Microsoft sta tentando di testare il servizio di individuazione automatica per [email protected].
Il test del servizio di individuazione automatica non è stato superato.
Altri dettagli
Passi del test
Sto tentando di contattare il servizio di individuazione automatica con ciascun metodo disponibile.
Non sono riuscito a contattare il servizio di individuazione automatica con nessun metodo.
Altri dettagli
Passi del test
Sto tentando di testare il possibile URL del servizio di individuazione automatica https://xx.com:443/Autodiscover/Autodiscover.xml
Il test di questo potenziale URL del servizio di individuazione automatica non è stato superato.
Altri dettagli
Passi del test
Sto tentando di risolvere il nome host xx.com in DNS.
Sono riuscito a risolvere il nome dell'host.
Altri dettagli
Indirizzi IP restituiti: aaa.bbb.aaa.bb
Tempo trascorso: 376 ms.
Sto testando la porta TCP 443 sull'host xx.com per controllare che sia aperta e in ascolto.
La porta specificata è bloccata, non è in ascolto o non produce la risposta prevista.
<label for="testSelectWizard_ctl12_ctl06_ctl00_ctl00_ctl01_tmmArrow">Altre
info su questo problema e su come risolverlo</label>
Altri dettagli
Ho rilevato un errore di rete durante la comunicazione con l'host remoto.
Tempo trascorso: 21252 ms.
Sto tentando di testare il possibile URL del servizio di individuazione automatica https://autodiscover.xx.com:443/Autodiscover/Autodiscover.xml
Il test di questo potenziale URL del servizio di individuazione automatica non è stato superato.
Altri dettagli
Passi del test
Sto tentando di risolvere il nome host autodiscover.xx.com in DNS.
Sono riuscito a risolvere il nome dell'host.
Altri dettagli
Indirizzi IP restituiti: aaa.bbb.aaa.bb
Tempo trascorso: 368 ms.
Sto testando la porta TCP 443 sull'host autodiscover.xx.com per controllare che sia aperta e in ascolto.
La porta è stata aperta correttamente.
Altri dettagli
Tempo trascorso: 377 ms.
Sto testando la validità del certificato SSL.
Il certificato ha superato tutti i requisiti di convalida.
Altri dettagli
Passi del test
Analizzatore connettività di Microsoft sta tentando di ottenere il certificato SSL dal server remoto autodiscover.xx.com sulla porta 443.
Analizzatore connettività di Microsoft ha ottenuto il certificato SSL remoto.
Altri dettagli
Soggetto del certificato remoto: CN=autodiscover.xx.com, OU=xx, O=xx, L=ll, S=Italy, C=IT, Autorità emittente: CN=xx, DC=xx, DC=xx, DC=com.
Tempo trascorso: 722 ms.
Sto convalidando il nome del certificato.
Ho convalidato il nome del certificato.
Altri dettagli
Ho trovato il nome host autodiscover.xx.com nel nome comune dell'oggetto del certificato.
Tempo trascorso: 0 ms.
Sto convalidando l'attendibilità dei certificati.
Il certificato è ritenuto attendibile e tutti i certificati sono presenti nella catena.
Passi del test
Analizzatore connettività di Microsoft sta tentando di generare catene di certificati per il certificato CN=autodiscover.xx.com, OU=xx, O=xx, L=ll, S=Italy, C=IT.
Ho costruito una o più catene di certificati.
Altri dettagli
Ho generato 1 catene totali. La catena di qualità massima termina con il certificato radice CN=Baltimore CyberTrust Root, OU=CyberTrust, O=Baltimore, C=IE.
Tempo trascorso: 33 ms.
Sto analizzando le catene di certificati per verificare se sono presenti problemi di compatibilità con le versioni di Windows.
Ho identificato potenziali problemi di compatibilità con alcune versioni di Windows .
Altri dettagli
Analizzatore connettività di Microsoft può convalidare la catena di certificati solo usando la funzionalità di aggiornamento dei certificati radice da Windows Update. Il tuo certificato potrebbe non essere attendibile su Windows se la funzionalità di aggiornamento
dei certificati radice non è abilitata.
Tempo trascorso: 5 ms.
Sto testando la data del certificato per verificarne la validità.
Sono riuscito a convalidare la data. Il certificato non è scaduto.
Altri dettagli
Il certificato è valido. NotBefore = 6/24/2014 12:44:45 PM, NotAfter = 6/23/2016 12:44:45 PM
Tempo trascorso: 0 ms.
Sto verificando la configurazione IIS per l'autenticazione del certificato client.
Non ho rilevato l'autenticazione dei certificati client.
Altri dettagli
Accetta/Richiedi certificati dei client non è configurata.
Tempo trascorso: 924 ms.
Sto tentando di inviare una richiesta POST di individuazione automatica a possibili URL di individuazione automatica.
Non sono riuscito a ottenere le impostazioni di individuazione automatica durante l'invio della richiesta POST.
Altri dettagli
Passi del test
Analizzatore connettività di Microsoft sta tentando di recuperare una risposta del servizio di individuazione automatica XML dall'URL https://autodiscover.xx.com:443/Autodiscover/Autodiscover.xml per l'utente [email protected].
Analizzatore connettività di Microsoft non è riuscito a ottenere una risposta XML del servizio di individuazione automatica.
Altri dettagli
Ho ricevuto una risposta HTTP 401 Non autorizzato dal server remoto Unknown. In genere questo dipende dall'uso di una password o un nome utente non corretto. Se stai tentando di accedere a un servizio di Office 365, controlla che il valore usato sia il
tuo nome dell'entità utente (UPN).
Intestazioni risposte HTTP:
Connection: Keep-Alive
Content-Length: 58
Content-Type: text/html
Date: Mon, 09 Feb 2015 07:47:30 GMT
Server: Microsoft-IIS/7.5
WWW-Authenticate: Negotiate,NTLM,Basic realm="autodiscover.xx.com"
X-Powered-By: ASP.NET
Tempo trascorso: 3904 ms.
Verrà verificato se in DNS è presente un record CNAME di individuazione automatica per il tuo dominio 'xx.com' per Office 365.
Non è stato possibile convalidare il record CNAME di individuazione automatica in DNS. Se la tua cassetta postale non è presente in Office 365, puoi ignorare questo avviso.
<label for="testSelectWizard_ctl12_ctl06_ctl00_ctl02_tmmArrow">Altre
info su questo problema e su come risolverlo</label>
Altri dettagli
Non esiste nessun record CNAME di individuazione automatica per il dominio 'xx.com'.
Tempo trascorso: 173 ms

Exchange 2010 - Outlook for MAC

Hello,
We have two Exchange 2010 servers each in a different data center, active/passive. I have a CAS configured and the Windows outlook clients auto discover the CAS just fine. Also when I fail over between servers the Windows Outlook clients fail
over just fine. My issue is with the Outlook for Mac clients, they don't automatically follow the fail over between servers. When I check the settings I see the actually Exchange server name and not the CAS name like I see on the Windows Outlook
clients. Does anyone have some ideas on what might be causing this issue?
Thank you,

Hi,
Mac Outlook use EWS to connect to Exchange Server. It will be more appropriate to ask this question on MAC office forum:
http://answers.microsoft.com/en-us/mac/forum/macoutlook?tab=Threads
Thanks,
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Simon Wu
TechNet Community Support

Issue with Outlook for Mac - MS exchange account setup

Hello, after trying to connect the hotmail exchange account to Outlook for Mac 2011 I still can't see account in the left panel. The account is still marked orange instead of green. I can't figure out what is wrong with the settings. Please help!

Hi Vasko,
MAC 2011 is different from Outlook. Sorry for the lack of knowledge on MAC.
I suggest re-creating a new thread on the MAC forum so that we can get more professional suggestions.
For your convenience:
http://answers.microsoft.com/en-us/mac/forum/macoutlook?tab=Threads
Thanks
Mavis
Mavis Huang
TechNet Community Support

HT3748 since upgrading to Mountain Lion, my Mac Mail no longer works well w/exchange email; so, I have had to switch back to outlook. Now, how can I use outlook for mac's calendar and contacts with icloud?

Since uprgading to Mountain Lion, my mac mail no longer works with my exchange email properly. I finally gave up and moved back to outlook for mac, but now my new issue is using outlook calendar and contacts with icloud; possible?

Sorry but I'm really not to sure what I have. I'm not good with knowing my computer model. All I know is that its a MacBook running with Leopard. I got my computer last year so I suppose its fairly new. Is there a place on my computer where I can check to see what it is (sorry to be so dumb with my own mac)
And everything else works fine. I love Safari. It's just my mail that doesn't work. Here's the message that pop up several times.
"The MobileMe IMAP server “mail.mac.com” rejected the password for user “akcastaldo”
Please re-enter your password, or cancel."
The only problem here is, even though I enter my password it doesn't do anything. It makes that message go away for about 3-5 mins. After that it pops right back up. And I can't even go into my preference and change my email password. So I don't know what to do.

I am having trouble getting mail from the server that my new iMac is connected to. I have to reboot the system to get Outlook for Mac to access the system. Any ideas?

I am having trouble getting mail from the shaw server that my new iMac is connected to. I have to reboot the system to get Outlook for Mac to access the system and obtain new messages. Any ideas? Its at the point where I have started using the PC again as its less trouble.......

In Firefox 3.6.4 and later the default connection settings have been changed to "Use the system proxy settings".<br />
See "Firefox connection settings" in [[Server not found]]
You can find the connection settings in "Tools > Options > Advanced : Network : Connection"<br />
If you do not need to use a proxy to connect to internet then select No Proxy

Synch issue between Outlook for Mac and Exchange server

Hi,
my outlook for mac is not synching with the Exchange server.
I am receiving updates from the server and i can send emails but it's not updating from outlook to the server so when i log into my iPhone or web outlook it's not up to date.
any ideas?
thanks

Hi,
my outlook for mac is not synching with the Exchange server.
I am receiving updates from the server and i can send emails but it's not updating from outlook to the server so when i log into my iPhone or web outlook it's not up to date.
any ideas?
thanks

Outlook 2011/365 connectivity to Exchange 2010

Hey Everybody,
I'm running into a little bit of jam with Outlook 2011/365 from my Mac population to Exchange 2010 SP3 Rollup 8 v2. I have read many articles and discussion forums regarding the issues with SSL and TLS connectivity. I have verified that my windows host with
Outlook are just fine in setup and use of the Exchange server.
The Mac systems are having the issues. Autodiscover is working ok and IPhone/Ipad configure just fine. We really only have two, so this is why it was a surprise.
If I browse to the EWS directory it is just a blank page receive from any browser on the Mac's.
What is the issue with Outlook 2011 and 365 connecting to a exchange system during configuration?
Would joining the Mac's to the domain make a difference?
With Poodle being one of the most recent risks, what should Mac user be configured as to not bring a security risk to the rest of the environment.
Is reseting the virtual directories a possible action or is the most common issue just SSL and TLS compatibility?
Is there anyways around this without having to turn on basic security on EWS and fall back to SSL instead of TLS?
What is the best ways of testing connectivity with logging other then just seeing the error 17997 from Outlook on the Mac.
Thoughts? Recommendations? Tips?
Thanks,
Matthew

Hi Matthew,
According to your description, I noticed that the issue doesn’t happen in Outlook for Windows but occurs in Outlook 2011 for Mac.
Please access the EWS URL from Internet Explore in Windows instead of Mac machine, and check whether a proper XML file is returned. If the XML file returns in Windows for the problematic account, it indicates the EWS service should be working in Server side.
The issue may be related to client side in Outlook 2011 for Mac machine, I suggest we can ask a question in Outlook for Mac forum for more help:
http://answers.microsoft.com/en-us/mac/forum/macoutlook?tab=Threads
If the EWS service doesn’t work in Windows either, please check whether users can view free/busy information in OWA. Then run the following command to check the EWS configuration in server:
Get-WebServicesVirtualDirectory | FL Identity,*AUTH*,*url*
Regards,
Winnie Liang
TechNet Community Support

MS Outlook For Mac

Does anyone know why I can access my work emails on my iPhone but when it comes to setting up the account in my MS Outlook for Mac, I can't?
I have tried quite a few permitations but I just don't manage to pull it off. Just for the record, the email account type is exchange.
Thanks for your help, Mike

The following would explain what I suspect is the most likely cause.
When you configure an iPhone (or iPad) to connect to your MS Exchange account it will use a protocol called EAS (Exchange Active Sync), I would expect all companies to have enabled access to this protocol. However when you configure Outlook for Mac to connect to the same Exchange server it cannot use EAS as Outlook for Mac does not support this and instead uses EWS (Exchange Web Services). This is a totally different protocol and very little software uses it other than Outlook for Mac the only other notable example of an application that uses it is Apple Mail. Outlook for Windows generally uses MAPI which Outlook for Mac does not support.
As a result many enterprise users of Exchange might start off with not having EWS enabled on their server or blocked by their network firewall.
Therefore it looks like you need to speak to the IT department and get them to check this and if necessary enable EWS access.

How do I get newly installed Outlook for Mac to synchronise with iMail.

How do I get newly installed Outlook for Mac to synchronise with iMail?

Make sure they are connected to server accounts. Create folders on the server account you can use to copy back and forth between the two. Use the flag messages feature to ensure that only the messages you need to copy are copied. IMAP accounts allow for servers with server folders, and local folders. I don't know much about Exchange.

Outlook 2011 not connecting to exchange server

Hi,
I am trying to use outlook 2011 with my Mac to connect to my Company server Exchange with no success
while I can do it fine with the Mac native aplication "Mail".
Here after the Exchange Server Connectivity Test (in italian) which has been passed:
Altri dettagli Impostazioni account del servizio di individuazione automatica Risposta XML: <?xml version="1.0"?>
<Autodiscover xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006"> <Response xmlns="http://schemas.microsoft.com/exchange/autodiscover/outlook/responseschema/2006a">
<User> <DisplayName>GGGGG GIAMBERTO</DisplayName> <LegacyDN>/o=Messaging/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=U333</LegacyDN> <DeploymentId>4e25f968-2a52-4b3e-a495-85893d549218</DeploymentId>
</User> <Account> <AccountType>email</AccountType> <Action>settings</Action> <Protocol> <Type>EXCH</Type> <Server>outlook-to.sede.corp.NN.com</Server> <ServerDN>/o=Messaging/ou=Exchange
Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=outlook-to.sede.corp.NN.com</ServerDN> <ServerVersion>7383807B</ServerVersion> <MdbDN>/o=Messaging/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=outlook-to.sede.corp.NN.com/cn=Microsoft
Private MDB</MdbDN> <ASUrl>https://webmail-01.XX.com/ews/exchange.asmx</ASUrl> <OOFUrl>https://webmail-01.XX.com/ews/exchange.asmx</OOFUrl> <OABUrl>https://webmail-01.XX.com/OAB/8b29a335-91f9-459d-8226-af3af35a0f11/</OABUrl>
<UMUrl>https://webmail-01.XX.com/ews/UM2007Legacy.asmx</UMUrl> <Port>0</Port> <DirectoryPort>0</DirectoryPort> <ReferralPort>0</ReferralPort> <PublicFolderServer>EXC10TSPPF00.sede.corp.NN.com</PublicFolderServer>
<AD>RSDCFTS008.filiali.corp.NN.com</AD> <EwsUrl>https://webmail-01.XX.com/ews/exchange.asmx</EwsUrl> <EcpUrl>https://webmail-01.XX.com/ecp/</EcpUrl> <EcpUrl-um>?p=customize/voicemail.aspx&exsvurl=1</EcpUrl-um>
<EcpUrl-aggr>?p=personalsettings/EmailSubscriptions.slab&exsvurl=1</EcpUrl-aggr> <EcpUrl-mt>PersonalSettings/DeliveryReport.aspx?exsvurl=1&IsOWA=<IsOWA>&MsgID=<MsgID>&Mbx=<Mbx></EcpUrl-mt> <EcpUrl-ret>?p=organize/retentionpolicytags.slab&exsvurl=1</EcpUrl-ret>
</Protocol> <Protocol> <Type>EXPR</Type> <Server>webmail.XX.com</Server> <ASUrl>https://webmail-01.XX.com/ews/exchange.asmx</ASUrl> <OOFUrl>https://webmail-01.XX.com/ews/exchange.asmx</OOFUrl> <OABUrl>https://webmail-01.XX.com/OAB/8b29a335-91f9-459d-8226-af3af35a0f11/</OABUrl>
<UMUrl>https://webmail-01.XX.com/ews/UM2007Legacy.asmx</UMUrl> <Port>0</Port> <DirectoryPort>0</DirectoryPort> <ReferralPort>0</ReferralPort> <SSL>On</SSL> <AuthPackage>Ntlm</AuthPackage>
<CertPrincipalName>msstd:webmail.XX.com</CertPrincipalName> <EwsUrl>https://webmail-01.XX.com/ews/exchange.asmx</EwsUrl> <EcpUrl>https://webmail-01.XX.com/ecp/</EcpUrl> <EcpUrl-um>?p=customize/voicemail.aspx&exsvurl=1</EcpUrl-um>
<EcpUrl-aggr>?p=personalsettings/EmailSubscriptions.slab&exsvurl=1</EcpUrl-aggr> <EcpUrl-mt>PersonalSettings/DeliveryReport.aspx?exsvurl=1&IsOWA=<IsOWA>&MsgID=<MsgID>&Mbx=<Mbx></EcpUrl-mt> <EcpUrl-ret>?p=organize/retentionpolicytags.slab&exsvurl=1</EcpUrl-ret>
</Protocol> <Protocol> <Type>WEB</Type> <Port>0</Port> <DirectoryPort>0</DirectoryPort> <ReferralPort>0</ReferralPort> <Internal> <OWAUrl AuthenticationMethod="Basic, Ntlm, Fba, WindowsIntegrated">https://webmail-01.XX.com/owa/</OWAUrl>
<OWAUrl AuthenticationMethod="Ntlm, WindowsIntegrated">https://webmailint-01.XX.com/owa/</OWAUrl> <OWAUrl AuthenticationMethod="Basic, Ntlm, WindowsIntegrated">https://webmailint-01.XX.com/owa/</OWAUrl> <Protocol>
<Type>EXCH</Type> <ASUrl>https://webmail-01.XX.com/ews/exchange.asmx</ASUrl> </Protocol> </Internal> <External> <OWAUrl AuthenticationMethod="Fba">https://webmail-01.XX.com/owa/</OWAUrl> <Protocol>
<Type>EXPR</Type> <ASUrl>https://webmail-01.XX.com/ews/exchange.asmx</ASUrl> </Protocol> </External> </Protocol> </Account> </Response> </Autodiscover> Intestazioni risposte HTTP: Connection: Keep-Alive
Transfer-Encoding: chunked Persistent-Auth: true Cache-Control: private Content-Type: text/xml; charset=utf-8 Date: Wed, 11 Feb 2015 05:31:48 GMT Server: Microsoft-IIS/7.5 X-AspNet-Version: 2.0.50727 X-Powered-By: ASP.NET Tempo trascorso: 1894 ms.
And hereafter the Trouble shooting log of Outlook 2011:
Outlook Exchange Auto Configure,Verbose,=== Performing autodiscover for [email protected]
Outlook Exchange Auto Configure,Verbose,--- HTTPS endpoints
Outlook Exchange Auto Configure,Verbose,Querying https://xx.com/autodiscover/autodiscover.xml
Outlook Exchange Web Services,Verbose,"EWS: Request data on thread=0x7a2bf264, XML data=
<?xml version=""1.0"" encoding=""UTF-8""?><soap:Envelope xmlns:soap=""http://schemas.xmlsoap.org/soap/envelope/"" xmlns:t=""http://schemas.microsoft.com/exchange/services/2006/types""
xmlns:m=""http://schemas.microsoft.com/exchange/services/2006/messages""><soap:Header><t:RequestServerVersion Version=""Exchange2007_SP1"" /><t:MailboxCulture>it-IT</t:MailboxCulture><t:TimeZoneContext><t:TimeZoneDefinition
Id=""XXX Standard Time""/></t:TimeZoneContext></soap:Header><soap:Body><GetFolder xmlns=""http://schemas.microsoft.com/exchange/services/2006/messages""><FolderShape><t:BaseShape>IdOnly</t:BaseShape></FolderShape><FolderIds><t:DistinguishedFolderId
Id=""inbox""><t:Mailbox><t:EmailAddress>[email protected]</t:EmailAddress></t:Mailbox></t:DistinguishedFolderId><t:DistinguishedFolderId Id=""outbox""><t:Mailbox><t:EmailAddress>[email protected]</t:EmailAddress></t:Mailbox></t:DistinguishedFolderId><t:DistinguishedFolderId
Id=""contacts""><t:Mailbox><t:EmailAddress>[email protected]</t:EmailAddress></t:Mailbox></t:DistinguishedFolderId><t:DistinguishedFolderId Id=""calendar""><t:Mailbox><t:EmailAddress>[email protected]</t:EmailAddress></t:Mailbox></t:DistinguishedFolderId><t:DistinguishedFolderId
Id=""notes""><t:Mailbox><t:EmailAddress>[email protected]</t:EmailAddress></t:Mailbox></t:DistinguishedFolderId><t:DistinguishedFolderId Id=""tasks""><t:Mailbox><t:EmailAddress>[email protected]</t:EmailAddress></t:Mailbox></t:DistinguishedFolderId><t:DistinguishedFolderId
Id=""journal""><t:Mailbox><t:EmailAddress>[email protected]</t:EmailAddress></t:Mailbox></t:DistinguishedFolderId><t:DistinguishedFolderId Id=""sentitems""><t:Mailbox><t:EmailAddress>[email protected]</t:EmailAddress></t:Mailbox></t:DistinguishedFolderId><t:DistinguishedFolderId
Id=""deleteditems""><t:Mailbox><t:EmailAddress>[email protected]</t:EmailAddress></t:Mailbox></t:DistinguishedFolderId><t:DistinguishedFolderId Id=""drafts""><t:Mailbox><t:EmailAddress>[email protected]</t:EmailAddress></t:Mailbox></t:DistinguishedFolderId><t:DistinguishedFolderId
Id=""junkemail""><t:Mailbox><t:EmailAddress>[email protected]</t:EmailAddress></t:Mailbox></t:DistinguishedFolderId><t:DistinguishedFolderId Id=""root""><t:Mailbox><t:EmailAddress>[email protected]</t:EmailAddress></t:Mailbox></t:DistinguishedFolderId></FolderIds></GetFolder>"
2015-02-28 11:44:10.075,0xFFFFFFFF,Outlook Exchange Web Services,Info,"EWS: Sending request on connection=0x7a399eb8, URL=/ews/Exchange.asmx, SoapAction=""http://schemas.microsoft.com/exchange/services/2006/messages/GetFolder"""
Outlook Exchange Auto Configure,Error, Error code: -3259
Outlook Exchange Auto Configure,Verbose,Querying https://autodiscover.xx.com/autodiscover/autodiscover.xml
Outlook Exchange Auto Configure,Error, Error code: -39
Outlook Exchange Auto Configure,Verbose,--- HTTP redirect endpoint
Outlook Exchange Auto Configure,Info, Error code: -3259
Outlook Exchange Auto Configure,Verbose,--- DNS SRV method
Outlook Exchange Auto Configure,Error, Error code: -3176
Outlook Exchange Auto Configure,Verbose,No _autodiscover._tcp.xx.com service found
Outlook Exchange Auto Configure,Verbose,--- HTTPS endpoints
Outlook Exchange Auto Configure,Verbose,Querying https://webmail.xx.com/autodiscover/autodiscover.xml
Outlook Exchange Auto Configure,Error, Error code: -39
Outlook Exchange Auto Configure,Verbose,Querying https://autodiscover.webmail.xx.com/autodiscover/autodiscover.xml
Outlook Exchange Auto Configure,Error, Error code: -3259
Outlook Exchange Auto Configure,Verbose,=== Failed to retrieve autodiscover settings for [email protected]
Outlook Exchange Web Services,Verbose,"EWS: Request data on thread=0x7c20cee4, XML data=
Can somebody help?
Thank you in advance

Hi,
The connection in Outlook 2011 for Mac is difference from the Exchange connection in Outlook for Windows. The Outlook for Mac is using EWS for Exchange connection.
According to your original posting, there seems to be some issue with your autodiscover service. And some Exchange services (such as OAB, OOF, OWA etc.) are using webmail-01.xx.com namespace in the URL. Please double confirm the configuration in your Exchange
server.
Additionally, please check the autodiscover service on Outlook for Windows machine. If all configurations in server side are correct but the issue persists, I suggest we can ask a question in Outlook 2011 for Mac forum for more help:
http://answers.microsoft.com/en-us/mac/forum/macoutlook?tab=Threads
Regards,
Winnie Liang
TechNet Community Support

Outlook for Mac 2011 14.3.2 person search incorrect

Person search requires middle name
When connected to my enterprise environment Exchange server, why do I have to know a person't middle name to search for them?
If I want to search for the user whose full name is "Bob Anders Johnson" without the knowledge of their middle name, on pretty much any other search system, you can type in:
"Bob Johnson" and results will arise including the desired result.
"Bob" produces all Bob X X names. There's about a hundred... too many!
But if I type in "Bob Johnson" no results... as it's trying to match a middle name of Johnson. WTF?!?!
I guess if I'm crafty, I could search for the last name, but that's silly if there's a lot of Johnsons, as there would be no way to hone the search after typing in the last name...
I don't know Bob's middle name, why does Outlook & Exchange require me to?

Hi RDW4,
I'm researching the issue and will update it soon.
By the way, you can also seek the solution in the Outlook for Mac forum:
http://answers.microsoft.com/en-us/mac/forum/macoutlook
Frank Wang
TechNet Community Support

Certificates now showing up in Outlook for mac or Mail app.

I want to use outlook for mac to get my e-mails from work. I installed the certificate that i need to connect to the exchange server. I can see it in my keychain. But when i add my account details into Outlook or Mail, and it gives me the popup that i need a certificate, i can't select the certificate that i installed. I only get the preinstalled ones from OSX but not the one i installed myself that i need to connect to the server.
In outlook for mac it only shows me the certificates from the category "my certificates" in the keychain, while the certificate i installed from work is being put into the "certificates" category.
Is there any way how i can Outlook or Mail to recognize the certificate that i installed ?

I have taken some screenshots to clarify the problem a bit more :
http://i.imgur.com/C7IllNF.png ( certificate installed )
http://i.imgur.com/3VvXiV8.png ( does not show in 'my certificates' )
http://i.imgur.com/DnjfshX.png ( outlook not showing certificate )
http://i.imgur.com/LPaGmAa.png ( Mail not showing the certificate )

OUTLOOK FOR MAC CONNECTING TO EXCHANGE

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