Pacific Sales Purchases inside BBY

Warning to customers buying merchandise at pacific sales inside the best buy store.
So I bought an appliance at the store, paid with my BBY credit card and at that time (end of April)
they had that promotion that you get 6% back when you use your card and pay in full.
Took me a while (although within the 90 day period) to realize that the points did NOT get awarded.
Wrote an email and got an answer that they are working on it, send another email, still no response, except they put it forward to a specialist and are still working on it.
Called, got the run around but in the end I was told that the points will be rewarded.
Long story short, no points, no certificates, no nothing.
So, back on the phone to be told that PACIFIC SALES purchases don't count, oh wait they do, oh no, they don't, and in the end SORRY but the timeframe has elapsed,
we can't help.
Really? Pacific Sales merchandise , even though when paid in full with your credit card, don't count?
No points, no reward certificate?
missing $60, and I regret that I didn't use my Capital One, at least I would have earned miles.
With that (rambling) I am stating that BBY just lost a longterm (over 14 years) loyal customer.
Cutting up my CreditCard as I type.
Thanks for your unloyal treatment my BestBuy customer service.

Good evening mygoodness,
Thank you for taking the time to sign up for the forum and voice your concerns. I can imagine feeling frustrated if bonus points you feel you should qualify for have yet to post to your My Best Buy account. If your Pacific Sales purchase did not qualify for the bonus points, then we should have specified that at the time of purchase. There is no reason why you should have to spend your time emailing us back and forth.
A purchase made at one of our Pacific Sales stores within a Best Buy store should qualify for base and bonus points, as long as promotional financing was not selected. It does generally take longer than the standard 20 day time frame for Pacific Sales and Magnolia points to post to a member's My Best Buy account, but it should not take multiple months. I would expect that if your purchase took place back in April and it qualified for points that points would have posted to your account by now.
I attempted to review your My Best Buy account using the email address you registered with the forum, but I was unable to do. With that being said, I will be sending you a private message so that I can go over your account with you and see what I might be able to do to help. To check your private messages, you would want to first login to the forum and then click on the yellow envelope at the top of the page.
Warmest Regards,
Derek|Social Media Specialist | Best Buy® Corporate
Private Message

Similar Messages

Report missing point for purchases at Pacific Sales

Hi,
I forgot to give My Best Buy™ account to the sales asscociate for the purchase order. How to associate My Best Buy™ account with my purchase order at Pacific Sales within best buy store? I don't have the Customer Service Pin number on my receipt to add my missing points on Report Missing Points page, and I don't see the options for Pacific Sales or sales number.
Please let me know how I can attach my purchase order to My Best Buy™ account.
Thank you

Good morning dkz640, and welcome to the Best Buy forum,
If your My Best Buy account was not attached to your Pacific Sales purchase when it was processed, then points are unlikely to post on their own. In most cases you should be able to report a purchase as "missing" on BestBuy.com if it was not attached to your account; however, a purchase made from one of our Pacific Sales or Magnolia stores cannot be reported online, which means we may need to see if points can be added a different way.
I would like to go over your My Best Buy account with you to ensure it is up-to-date and to gather some additional information, so I will be sending you a private message. You can check your private messages by logging into the forum and clicking on the little yellow envelope located at the top of the page. I look forward to further speaking with you.
Thank you for posting and for being a My Best Buy member.
Derek|Social Media Specialist | Best Buy® Corporate
Private Message

Pacific Home purchase points missing

Hi, I bought a samsung oven from pacific home over 2 months ago and my points still didn't post although I used my BB credit card. At the time of the purchase, I asked the Pacific Home employee 3 times and he assured me they will be added. I tried to report missing points online but the receipt does not have the codes your website is asking for... Could you please help me add the points to my account? Thank you,Richard

Greetings Richard, and welcome to the Best Buy forum!
If points for your Pacific Sales purchase have not posted to your My Best Buy™ account, then it is likely one of these reasons:
1. It has not been a full 35 days since the appliances purchased were delivered
2. The purchase was applied to a promotional financing offer
3. Your account was not attached to the purchase while at the store
A purchase made at one of our Pacific Sales or Magnolia stores is considered separate from an everyday Best Buy purchase, so they have invoice numbers rather than a Customer Service Pin numbers. That basically means those purchases cannot be reported as "missing" on BestBuy.com. I am going to need some additional information from you before we can move forward, so I will be sending you a private message. You can check your private messages by logging into the forum and clicking on the envelope icon at the top of the page.
Thank you for connecting with us and for being a member of the My Best Buy™ program.

Points didn't add to my account for purchase at Pacific Sales

Hi,
I purchased washer and dryer at Pacific Sales and gave My Best Buy™ account to the sales asscociate for the purchase order on Feb 27th. But when I checked my rewards balance today, I didn't see that part of points added to my account. I checked my receipt, there is no Customer Service Pin number on my receipt to add my missing points on Report Missing Points page.
Please let me know how I can attach my purchase order to My Best Buy™ account.
Thank you very much!

Hi erichsiao,
Welcome to the Best Buy forum, and thank you for posting.
A purchase made at one of our Pacific Sales or Magnolia stores is considered separate from a Best Buy store purchase, so points will post a bit different. While it will usually take 20 days for point to post for a qualifying Best Buy store purchase, it may take up to 35 days for points for a qualifying Pacific Sales or Magnolia purchase to post. That 35 day time frame will also not start until after any scheduled deliveries have been completed.
A Pacific Sales or Magnolia purchase would need to be reported as "missing" if a member's My Best Buy™ account was not attached to the purchase when it was originally processed in-order for points to post; however, those purchases cannot be reported as "missing" on BestBuy.com like a store purchase because they have an invoice number and not the typical receipt pin number. That is where I can help, but we would need to wait until after a full 35 days.
With that all having been said, please do not hesitate to send me a private message if it has been more than 35 since your purchase was delivered and points have still not posted, and I will see what I can do to help attach it to your My Best Buy™ account. You can send a private message by clicking on the blue button in my signature that is labeled "Private Message."
I hope you have a great day and enjoy your new appliances!
Derek|Social Media Specialist | Best Buy® Corporate
Private Message

Missing Pacific Sales Points

Hello,
We made a purchase of LG Wahser and Dryer on August 17, 2014 with delivery I believe was August 22, 2014. We have yet to receive points for this purchase of about $1200 Sales #5430165

Greetings jsuria, and welcome to the Best Buy forum,
The points for a qualifying Pacific Sales or Magnolia purchase should post to a member's My Best Buy account 20 to 35 days after delivery has been completed. If your washer & dryer were delivered on 8/22/2014 and promotional financing was not used, then the points should have posted to your account by 10/10/2014. I attempted to look over your My Best Buy account, but was unable to do so using the email address you registered with the forum.
With that all being said, I am going to send you a private message so that I can gather a bit more information and go over your My Best Buy account with you. To check your private messages, you will want to login to the forum and click on the little yellow envelope icon at the top of the page. I look forward to further speaking with you.
Thank you for connecting with us, and I hope you are enjoying your new washer & dryer!
Derek|Social Media Specialist | Best Buy® Corporate
Private Message

Centralised Report for Sales/Purchase

Hi guys,
One of my client needs a Centralised report for Sales & Purchase for a particular period .
Like we are mainting multiple taxcodes like
BED,eCess,HeCEss,
VAT 4,VAT 2,VAT12.5,
VAT10.3,TAXEXEMPTED,ETC...
So every month they need to know total sales and purchase value in a single report to be displayed respective of each tax code
lie
Taxcode 1 = tax Value1,total value
Taxcode 2 = tax value 2,total value
Total Sales value = Sum of all tax values, sum of total values
Total Purchase value = Sum of all tax values, sum of total values
And needs Item Wise Sales For Each customer.
I tried in system defined Sales and Purchase analysis report but our client needs the above type of report..
Pls give us some solution for this..
Regards,
Vams

Hi VamSam......
Try the below query for purchase details alongwith tax amt.....
SELECT T0.[DocNum], T0.[DocDate], T0.NumAtCard As 'Bill No.', T0.[CardName], T1.[Dscription], T1.[Quantity], T1.Price As 'Rate', T1.[LineTotal] As 'Value', T0.[DocTotal] As 'Total Value', (ISNULL((SELECT SUM(T2.QUANTITY) FROM rpc1 T2 WHERE T2.DocEntry=T0.DocEntry),0)) RetQTY, (ISNULL((SELECT SUM(T2.LineTotal) FROM RPC1 T2 WHERE T2.DocEntry=T0.DocEntry),0)) RetValue, (isnull((SELECT SUM((case when upper(t4.STACode) like 'BED%' then T4.TaxSum else 0 end))
      FROM PCH4 T4 WHERE T4.DocEntry=T0.DocEntry ),0)) ExciseDuty,
     (isnull((SELECT SUM((case when upper(t4.STACode) like 'eCess%' then T4.TaxSum else 0 end))
      FROM PCH4 T4 WHERE T4.DocEntry=T0.DocEntry ),0)) ECess,
     (isnull((SELECT SUM((case when upper(t4.STACode) like 'hes%' then T4.TaxSum else 0 end))
      FROM PCH4 T4 WHERE T4.DocEntry=T0.DocEntry ),0)) HEdCess, (isnull((SELECT SUM((case when upper(t4.STACode) like 'VAT%' and t4.TaxRate=12.5 then T4.TaxSum else 0 end))
FROM pch4 T4 WHERE T4.DocEntry=T0.DocEntry ),0)) As 'VAT12.5',
(isnull((SELECT SUM((case when upper(t4.STACode) like 'VAT%' and t4.TaxRate=4 then T4.TaxSum else 0 end))
FROM pch4 T4 WHERE T4.DocEntry=T0.DocEntry ),0))VAT4, (isnull((SELECT SUM((case when upper(t4.STACode) like 'VAT%' and t4.TaxRate=2 then T4.TaxSum else 0 end))
FROM pch4 T4 WHERE T4.DocEntry=T0.DocEntry ),0))VAT2, (isnull((SELECT SUM((case when upper(t4.STACode) like 'CST%' and t4.TaxRate=2 then T4.TaxSum else 0 end))
FROM pch4 T4 WHERE T4.DocEntry=T0.DocEntry ),0)) As 'CST2',
(isnull((SELECT SUM((case when upper(t4.STACode) like 'CST%' and t4.TaxRate=4 then T4.TaxSum else 0 end))
FROM pch4 T4 WHERE T4.DocEntry=T0.DocEntry ),0)) As 'CST4', T2.TransCat As 'Form No.' FROM OPCH T0 INNER JOIN PCH1 T1 ON T0.DocEntry = T1.DocEntry INNER JOIN PCH12 T2 ON T0.DocEntry = T2.DocEntry WHERE (T0.[DocDate]>='[%0]' and T0.[DocDate]<='[%1]')
Regards,
Rahul

UK Tax on Sales/Purchases; why open items are shown in S_ALR_87009895?

Hi,
I am not used with the Tax on Sales/Purchases UK authorities but as far as I know, only closed (paid) items must be reported in the Tax on Sales/Purchases report.
I expected that the report S_ALR_87009895 - Advance Return for Tax on Sales/Purchases only includes the closed (already paid) invoices and expected also that the report S_P00_07000189 - Add. List for Advance Return for Tax on Sales/Purch.: Tax on Open Invoices will show the invoices that has not been paid after six months.
Unfortunately report S_ALR_87009895 is showing the paid invoices and the unpaid ones.
Does any body knows if my approach about UK tax reporting is correct and why those reports are not working as I expected?
Thanks in advance!!!

Sorry, S_P00_07000189 - Add. List for Advance Return for Tax on Sales/Purch is working well, the other one S_ALR_87009895 - Advance Return for Tax on Sales/Purchases is not working as expecter.
Can anybody help us?
cheers

Reg:Vendor Sales & purchase report

Dear All,
We need one customzied report which is having the details about Vendor Sales & purchase transactions , if we are giving the input vendor or customer , fiscal year, comapany code, & fiscal period as the input means we need the details about the vendor sales and purchase report.
Thanks,
Sanakar M

You can purchase the custom report from vendors called consultants or employees with developer keys.
If you input the type as ABAPER, then you have the options and (hopefully) a good quality report.
I am sure this will work....
Cheers,
Julius

S_ALR_87012357-Advance Return for Tax on Sales&Purchases-additional steps

Hi SAP Team,
We have config "Advance Return tax on Sales /Purchases" u2013 S_ALR_87012357 for finance team in Czech Republic (CZ) and the report is working fine and weu2019re using the program RFUMSV00. Now we have an additional issue that need to meet the clientu2019s requirement and the scenario is as below:-
Local Currency u2013 CZK (Czech Republic Kroun)
Group Currency u2013 USD
Hard Currency u2013 EUR
All the invoice should be process in CZK currency and every month the business user will be receiving EUR based invoice which was converted by the vendor on the daily rate to CZK, the business team will use the conversion rate(EUR-CZK) which was supplied by tax office every month end.
The issue is the business team need to enter a manual entry using FB41 every month end (e.g. Tax base=0, tax code=I3, tax amount=CZK1,000) to meet the tax office requirement, the problem is if you enter in this way the system will not nett off the input tax to =0 if you ran the program RFUMSV00 and this will cause an imbalance in input tax GL balances.
My question is:-
1. Is there any where in config we can set this as a automatic process?
2. Any other manual step we can worked on to nett off the input tax.. FYI u2013 the output tax is netting off, where else the input tax will nett off if there is no manual posting.
Appreciate for your help guys..
Mano
Edited by: Manohar Perumal on Oct 9, 2009 2:34 AM

Hello all
Is there is any pointers on this issue?
Thanks & regards,
Prashant

Sales/purchase register

Dear Friends,
Is there any report available for sales/purchase register.Already i tried with F.12 and S_ALR_87012357.But its not showing perfect report. Do we need to modify something for this ( may be in programming).
Valuable suggestion is most appreciable.
Thanks
Srinivas

Hi,
They are to be developed with the help of ABAP. Ready made reports are not available in SAP.
Regards,
SAPFICO

Tables for sales & purchase order data relating to delivery

hi all,
i am writing a report to download all the delivery data after the delivery is created.i have to download the sales order data & purchase order data relating to this delivery also.
i am using likp & lips table for delivery.which tables i
should use to get the sales order data & PO data for the same delivery (likp-vbeln). i.e i need the sales & purchase order related tables which has link with delivery tables like likp & lips etc.
plz advice me. it is very urgent.
any idea is highly appreaciated.
Regards
pabitra

in Addition to NM ,
in case of STO there is no Sales Order , Process will be like this
PO-->Delivery->PGI--->Billing then u have to
link
*getting the History data of the PO
        select ebeln
               ebelp
               belnr
               menge
               from ekbe
               into corresponding fields of table w_ekbe
               where ebeln eq w_lips-vgbel
                 and ebelp eq w_lips-vgpos
                 and bewtp eq 'L'.
Regards
Prabhu

Standard report S_ALR_87012357 "Advance Return on tax Sales/Purchases"

Dear Friends,
I am facing issues in the standard report S_ALR_87012357 "Advance Return on tax Sales/Purchases" where I am trying to pull the tax posting report for the current period.Here I would like to see the tax postings which are done with the custom t code ZFB01L (mass upload of data) which is the replica of FB01L. The issue here I see is, any postings done via custom t code with tax code does not appear in the standard report t code S_ALR_87012357. Please advice whether is there any alternative transaction code or program where in I can get all tax postings similar to this standard report or do we have to create a custom t code to get such report with the help of ABAPer.
Kindly advice.
Regards,
Siri

HI Siri ,
This report should display all item related to Tax if they posted with tax code . Can you please check below things
1) your custom program with correct tax code .
2) When you run report for tax you do not exclude some Tax code .
3) Please check reporting country in report and check that docuemnt loaded in same reporting country tax code thrugh custmon program ,
Many Thanks

DRQ: Different default warehouse for Sales,Purchase and Production Process

Hi Experts,
In my recent Implementation Project I realised that there should be provision of capturing and using different default warehouse for Sales,Purchase and Production.
For example in manufacturing company
1. Default ware house for Purchase process should be QC ware house for raw material.
2. Default ware house for Production process should be RM ware house for raw material (components).
3. Default ware house for Production process should be QC ware house for Finished Good (Parent Item).
4. Default ware house for Sales process should be FG ware house for Finished Good (Parent Item).
I hope the idea is clear, I am looking for 3 different set as default warehouse for each item in Item master Inventory tab.
Internally when a user create a document than default warehouse is to be picked up from this setting !
Best Regards,
Samir Gandhi

Hi !
I guess the indicator "Exclusive" in the accessess of the access sequence can meet the requirement if I have note misunderstood the issue.
Press : F1 help on Exclusive Indicator -
Indicator: Exclusive condition access
Controls whether the system stops searching for a record after the first successful access for a condition type within an access sequence.
Thanks & Regards

Tax for Sales & Purchase (CIN settings)

IN 4.6 VER WHERE WILL BE THE Tax for Sales & Purchase (CIN settings)

Hi Verma thanks for information I got it,
Version 4.6
Could u please clarify this PROBLEM that when i make PO all duties is calculated correctly & same will be copied when I make planned delivery cost in invoice through MIRO, Then if I go to J1IEX for capture the duty the default values from MIRO will carry but it will not match with respective condition type. Kindly clarify this at the earliest.
regards,
Madhu.

Secondary Higher Education Cess on Service Tax in Taxes on Sales/Purchases

Hi All
I have configured the basic service tax, Edu.cess and Higher Edu.cess in Taxes on Sales/Purchases as CIN is not implemented. All service tax elements (ST, ECS and SHECS) are defined with different condition types and also assigned the GL accounts to Account keys.
while posting an entry, three different line items for ST, ECS and SHECS with respective GL accounts should be posted. But one line item for Secondary higher education cess is not posting in document entry.
This is very urgent issue.
I will assgin the full points, if I get immediate correct response.
Regards,
RK

HI RK,
Pls check the Tax code used and see that the correct G/L accounts are assigned in the tax codes.
BR
Satish

Pacific Sales Purchases inside BBY

Similar Messages

Maybe you are looking for