Past Due Credit

In March we traded our flip phones in for smartphones. At that time they had a special going that we would receive $100 for each smartphone we purchased as well as the $35 activation fee waived for each phone. It is now August and we have not received our credits. Any reason why? Per the agreement, we were suppose to receive the credits with in 3 billing cycles. Help.

Thank you. I have been calling every month since April and keep getting the run-around. Next billing statement, next billing statement.....but never get anything. I'm going to try customer service one more time and after that I'm going to contact a lawyer that is available to me at my work. If it was a small amount I'd forget about it but it is $520! We've never had any problems like this before.

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I canceled my credit card. I can not delete it!!! apple keeps trying to bill it for past due. I bought a itune card but it will not let

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Im done with apple. Customer support on the phone was no help on this issue. It is such a pain. Its not the first issue ive had. Im getting a kindle fire and getting rid of my itouch.

HT201359 Can I pay off my App Store past due balance from a game ex.(candy crush) using an iTunes card or do I have to pay via credit card/PayPal?

Can I pay off my App Store past due balance from a game ex.(candy crush) using an iTunes card or do I have to pay via credit card/PayPal?
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buying gems from a game I played since my paypal account cant cover it I can no longer download any apps til the bill is paid I have already purchased an iTunes card that comes with redeem code. Did I buy the wrong card or is it possible to pay bill using itines card ?

Prepaid cards or gift certificates should clear the balance, yes. You could also put in a credit card to pay off the balance, then remove the card information once the balance has been cleared.
Regards.
Message was edited by: Dave Sawyer

Can someone (ANYONE!) Please tell me why my account still has a $299 past due balance?

Waaaaaaaaaaaaaaaaay back in early November I received my new iPhone 6 Plus on the Edge plan.
There was no return label in the box, so I contacted support and a label was shipped to me in a couple of days.
I sent the old iPhone 5 back in the box with that return label within the 14 day recommended period and went on with my life.
It is now December 29th, over two months after you (Verizon Edge) received my old phone (I tracked it) and the $299 charge is STILL on my account!
I spent over an hour in the store near my home on December 15th and was assured by the store employee that Verizon Edge HAD received my phone but that financials were backed up and it might take a few more days for the charge to be removed from my account.
Meanwhile, I had been receiving 3-4 annoying automated calls per day from you saying to pay my past due bill.
Grrrrrrrrrrrrrrrrrrrrr.
Last week, my service was suspended for.... you guessed it!.... non payment of the past due amount!
I immediately called customer service AGAIN and had to ask to speak to a supervisor after the CSR I first talked to said she couldn't help me.
The supervisor put me on hold, then came on the line and said he had verified that you HAD received my phone.
He put my account on an equipment hold (so that I wouldn't get shut off again) and AGAIN assured me that the charge would soon be off my account.
Guess what?!?!?!?!
The $299 charge is still there!
I have been a customer for over 15 years and have never had my phone shut off for non-payment or any other reason.
I want the $299 charge off my bill NOW.
And if this shows up on my credit report (and I check it regularly!) as a late or non-payment situation, I am contacting your legal department and I am going to sue Verizon Wireless for pain and suffering, stress, financial hardship, and anything else my lawyer can think of to add.
PLEASE resolve this issue today.

Hi Julz32!
I don't like waiting either! Have you received any confirmation about the trade in? Please contact our Trade in department at 877-247-3846 by phone, or [email protected] by email for a resolution.
Thanks!
ChristinaB_VZW
Follow us on Twitter @VZWSupport

Has anyone been charged a past due on very first bill

I am going crazy nuts with what I'm being charged I get my phone on the very last day of feb.7days later I'm told my bill is past due,how can that be Ive only been with their company one week,this is just the begining.ive been with verizon for 2 monthy I'm still being charged way tooooo much with the plan I have my bill as I was told and even on line it comes up with taxs and everything to 115.00 but mine is at 300.00,I did return the jack pack the same day I got it so that i would not be chargee the early termination charge I was charged for the service and every thing that goes with it.and I was told i would get credit for it still being on my phone and I was given credit My bill I payed in full was 29.88 I had a nice zero balance for three days the on the forth day up pops a bill for the amount of 288.00 with a past due of 181.00 this is insane I,m on ssi and have to buget everythingthis is way too much almost 700.00 in less than three monthsb Help ive talked to several supervisors not a single one of them has the same answer this last one says its an earl termination charge ok so remove it I returned the device the sameday I got it the policy says to return within 10 days i didnt even wait one day and I didnt evn open it. I am not stupid but I am going insane with billing.

Just a big guess here. when you get service you are charged a device activation fee of I think $30, then there is prorate service for the time you get service till your bill date. Then there is service in advance and if you were within the 14 day return period you will still get a $35 restocking fee and if you sent it back via shipper service the charge for the device will be included.
Since I don't know what plan you purchased or devices other than the hotspot I cannot say what other charges there are on your invoice. I would either go to My Verizon http://www.verizonwireless.com and register fir the web portal and view your bill, and then call *611 from your cell or 800-922-0204 and speak to billing and have them break the invoice down.
There are also taxes and fees each month so that is something else to add to your invoice.
Good Luck

$700 over payment... now past due?

ten year customer.... i made my $70 payment, but fat-fingered the amount, and actually paid $770. so my account showed a $700 credit. fabulous! so the following month when the statement printed, they deducted my following month's charge of $70, and i had an account balance of $630; a credit owed to me. i get my statement and think "$630 credit. i'll call them and get that refunded"
ya know, i could totally pay the rent with that, so i called and said, hey maybe cut me a check for the remaining $630. sure they said, we'll send that $630 check right out!
then, less than 5 days later, i get the calls from collections saying my account is two months past due and i need to pay another $160 NOW or they will cancel my service.
so i call in and find out they haven't sent me a check for the balance ($630), but they HAVE reversed the entire payment instead.... they think. the phone reps at version really can't tell me what form of payment the refund was made or where it was sent. they don't know if a check was mailed.... they can't tell if an electronic payment was made. they don't know how and they don't know the amount.
what they DO know is that they will cancel my account in 7 days if i don't pay them another $160 immediately.
my bank says it will take 8-10 days to credit back IF they receive it due to the large amount of the refund.
my question: when a person makes a $700 overpayment to their account, what is the correct question to ask to get the balance refunded WITHOUT throwing one's account into collections? if the representative would have said "hey, i see you made an overpayment, if we refund you, we'll turn you over to collections , we'll cancel your account before you have money to pay your bill and you'll have to shop for another account with sprint" i wold have at least been prepared to shop around.
what really should have happened? i can't pay (my new) balance because the money hasn't been sent to my electronic account yet. verizon wants to cancel my account because they say i'm past due since they refunded too much money, they say.
after being with verizon for a decade, i can't imagine shopping for another plan, but i'm looking at less than a week before i need to port my number. how can i resolve this situation?
and i still don't have my $700 back...... and i'm the bad guy.
what to do?

No, the poster noticed it on the next billing cycle and not at once.
Based on the $700 overpayment Verizon took the $70 out for that next month.
When they asked for the overpayment of $630 Verizon in their error refunded $700 which then threw them in arrears for $70.
Additionally Verizon now jerked them around not to refund the credit balance. But instead demanded payment for an error on their part via refunding too much back.
This is not the original posters problem. However 9 days later no refund back to her bank because Verizon is once again shining the customer on. It does not take 10 days to electronically place money back into an account that was charged instantly. It is just a reversal of overpayment.
Could the customer contact their bank and had it reversed instantly more than likely. That is what I would have done. My Amex credits me in seconds this way no messing around pulling teeth to get your over payment from Verizon.
For right now I would simply call the bank for a reversal credit, pay the balance owed to Verizon and be more careful in the future.
Good Luck

OPaid Collection still showing as 90 days past due

I settled my account with CCA Collections in 2013. Every month Verizon Wireless reports me 90+ days past due for the total amount to the credit reporting agencies. Each month I have to file with a dispute with the three bureaus to dispute the report. I've called Verizon's in house collections and they asked me the remaining balance $55. I told them the account was settled, but I'd pay the $55 if they would send me a bill. They said no and hung up on me. Please help

This would be the wrong place to ask that question, due to this being a customer to customer forum. I feel like you would have to talk to customer service for advice (even tho you already did that.)
What I would do is contact my lawyer and see if she knows of anything to do. That could be expensive if you were to have to take legal action.
The other thing I would do is just pay the money. I know it isn't fair, but you can pay $55 and they will leave you alone.

Unresolved Past Due Balance

On Dec 6 I called in related to overages on my account. The rep indicated she would credit the overages. That did not happen. I have since called in multiple times asking them to listen to the call. They have said they will honor it if that is what she said. Each person I talk to says they will Follow up and stay in touch with me. I have not been contacted and the past due balance remains outstanding. How many more phone calls am I going to have to make before this is corrected??? If that wasn't what the original rep said I certainly wouldn't be pushing for them to listen to the call!

It's important that we resolve this for you, lpippin. I have sent you a direct message. Please reply to my direct message so I can assist you.
AndreaS_VZW
Follow us on Twitter @VZWSupport

Past-due notice without an original bill

I recently transferred liability of my previous account to mine and my fiancé's names. When we transferred liability, we were made to understand that the account was a continuation of the previous one. Then we received a past due notice in the mail, a month and a half after we had switched. The past due notice said there was a remaining balance on our previous account. However we never received an initial bill nor can we access the previous account online. We had no idea there was a remaining balance.
The first two customer service agents I spoke with tried to be helpful but they could not fully explain what the charges were for and why we had received a past due notice. I was transferred to another agent who tried to explain again but could not provide me with a break-down of charges between the two accounts. I told her I am concerned that we were double charged and that we never received an initial bill. She said there was nothing she could do about it, that the bill must have been lost in the mail. This is unacceptable, if there was no way for my fiancé and I to know about the bill (or to know what the bill is charging for), then we should not be held accountable for it.

Transferring a line over I am assuming Assumption of Liability?
If your fiance had the account and did not pay the last invoice from that line then it is still owed. The old account could have been paid since he knew the closing date and the monthly amount owed.
Now 1.5 months later you still have not paid the account you now have, and still owe for the other account and you are questioning the charges. Pay the invoice or go into a verizon wireless corporate store and have them get a print out copy of both old and new accounts. Then pay the bill. Its that easy.
Lost in the mail is no excuse for not paying the bill. The amount is normally the same each month. +/- a few cents.
Do it now before you have no service, and bad credit marks at the three credit bureaus. If you ever get married you may want a home, a car, a boat or a big ticket item. Which if a bad mark, you will not be able to get.
Good Luck

Basic functions (high) in query formula for highest # of days past due

Hi All,
I hope you can help. I am trying to create a formula in a query for FIAR Line Item Cube (0fiar_c03). I would like to calculate the hightest number of days past due for open line items. There is an operator 'high' in basic functions within the query formula. Is it possible to use this?
Regards,
Cheryl Adamonis

There is a workaround usind conditions.That is you can try to filter the top 10 % or top 10 after calculating the no of days past.However this way you will not be displaying complete dataset

Past due PurRqs are getting deleted in APO but not getting deletd in R3

Hi folks,
We have a daily job, which runs at 18:00 hrs in the evening everyday in the APO Production System.The job is to delete all past due Purchase Requisitions for last 2 years (job & variant details are mentioned below) All the past due PurRqs are getting deleted from APO, which we have cross-cheked in RRP3 view many times.
However the same is not getting deleted in R3 systems. The planner/end- user is getting confused & hassled by this list of old PurRqs which is visible in R3 through MD04 t-code.
Please suggest remedial/corrective actions to get this issue sorted.
The job details for the deletion of past purchase requisitions.
The job is run with the following variant details:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
ABAP Program name :/SAPAPO/RLCDELETE
VARIANT Details
Select Object-> By Categories ->Category = AG (PurRqs in R3)
Manual Selection-> Version =000; Product = (blank); Location = List ofall locations;
Fixed Order (ticked)
Period = 14.03.2009 to 14.03.2011 {All PurRqs in these period shouldget deleted in APO as well as R3}
Settings-> Delete Transaction Data ->In R3 & APO (ticked)
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Past due PurRqs are not getting deleted in R3 systems. The planner/end-user is getting confused & hassled resulting in loss of productive time & generation of erroneous planning which is negatively impacting Business.
Pls suggest some remedy for this.
MMTIA
Kumar
Edited by: Blue Lotus on Mar 14, 2011 5:51 PM

Do you run the CCR on a daily basis. If so do you see the "reqs missing in R/3" in the CCR ?
Also what is your transfer setting ? Meaning the transfer from APO to R/3 configuration - is it immediate or change pointer based ? check that also
Thanks
Aparna

HT5622 I want to use free apps on my Ipad and do NOT wish to submit a credit card to Itunes. My Apple Id works, but won't let me migrate past the credit card phase in itunes. I don't wish to sumbit or use a credit card because I will not make purchases.

I want to use free apps on Ipad 2, but it continually asks me to submit a credit card in Itunes. I do not wish to purchase anything apps or music. I am only interested in free apps. If I were to make purchases, I would use a prepaid card like an itunes card or an app card, but NEVER a credit card. I can't seem to bypass this option of using a credit card and need to. I have another Ipad 4 and have never needed to use my credit card to migrate past itunes to use any apps. How do I get past this credit card request and still use my ipad 2. According to my Ipad 2, if I don't plug in a credit card, I can't even use free apps which is stupid.

You can create an iTune and App Store account without credit card details
1. Sign out of current Apple ID if you are sign-in to one (important)
2. Go to App Store and select a free app
3. Tap INSTALL APP
4. Create New Apple ID
5. Confirm Your Country
6. Agree with Terms and Conditions
7. Fill in your Apple ID and Password (you must create a new Apple ID; don't use your old Apple ID)
8. Create and answer your secret question
9. Select NONE for Payment Method
10. Fill in Billing Address
11. Submit application for new Apple ID
12. Wait for verification email
13. When email arrive, verify your account
14. Start downloading your free apps

List of invoices past due per sales order

Hello community,
I am working on a report which is supposed to give me the following data:
Invoices which are past due (invoice #), corresponding sales order # and the consulting manager (CEM) for that sales order. The CEMs are maintained in table VAKPA.
I use table BSID and function module DETERMINE_DUE_DATE to get the invoice numbers, which works fine. However, I can't figure out how to make the connection to the SD side, especially to VAKPA.
There is a sales order number in BSEG for each invoice, but then again I can't join BSEG since it is a cluster table. I can do several nested selects over BSEG to get to the data from VAKPA, but the performance impact is too heavy.
I would think there is a better way to do this. Any suggestions?
Regards,
Eric

Hi
The bill number is in the header data:
BKPF-AWKEY (and perhaps in BKPF-XBLNR),
Here you can pick up sale order number from item data of bill: VBRP-AUGBEL
So you can pick up your partner from VBPA
Max

Redetermined the past due schedul lines in Scheduling agreement

Hi All,
We have an issue with past due schedule lines in scheduling agreement, the details are below.
Delivery date: 3rd Jan 2011 - Order qty is 100 no confirmtion. The system has proposed new date that is 19.01.2010 (System date) with full confirmation. The Scheduling agreement is not relevant for ATP check also. When we check with other plant scheduling agreement, it is not determining any new date, it is confirming on same date.
Different Document types used in two cases, but the config is same in both cases. Not sure why the system is determining to current date with full confirmation. Is there any config relevant to this.
Regards,
Lakshmikanth

hi
schedule lines in scheduling agreements = correct & confirmed dates.
that means if you enter the date manually here system confirms that date as schedule line date.
compare those two plants and let me know if any difference is there in between.
check MMR RLT's MRP views
check Lead time in days - document types
check & confirm.
balajia

"Past Due - Will be installed", but the app never tries to install

I have gone over the existing threads and found none that fit my situation. Here is what I know:
The deadline has passed with a status of Past due - will be installed.
The deployment is targeted to a computer collection.
If I manually start the install, it works fine (no failures in the .exe or install process).
Running Application Deployment Evaluation cycle does not help.
The content is sitting in the ccmcache folder ready to go.
Resultant client settings show that "Additional software manages the deployment of applications and software updates" is not checked, so an errant client setting is not to blame.
AppEnforce.log shows no update since the application was discovered. Nothing else is popping out as a red flag in the AppIntentEval or AppDiscovery logs.
Rebooting did not help (sometimes pending reboots seem to get in the way.
Any ideas? This has been consistent problem in our environment, to the point that telling clients they can set up a required deployment sounds like I am not giving them the whole story.

Resultant client settings show that "Additional software manages the deployment of applications and software updates" is not checked, so an errant client setting is not to blame.
He has not enabled that.
Torsten Meringer | http://www.mssccmfaq.de

Past Due Credit

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