Payments to customers

One of our customers demands some changes within the Business One.
The support in Ireland advised us to post these requirements in this Forum.
It's not possible to give as a customer declared BP a payment.
This is sometimes necessary, if a customer has 2 BP-Codes, one invoice on the first account and a credit note on the second account. If the customer offset this credit note against the invoice the outgoing payment will be necessary.

Hi Oliver,
as a workaround, in SAP Business One 2007 you may use the internal reconciliation functionality with multiple buisness partners & thus offset credits/invoices against one another.
Please see our landing page with all relevant information regarding the new reconciliation engine in 2007:
Channel Partner Portal -> Solutions -> SAP Business One -> Hot Topics -> SAP Business One 2007 Information Center -> New Single Reconciliation Engine
A single engine reconciles the difference and eliminates the previous reconciliation issue. More -> click on 'More'.
It is also possible in 2007 to create outgoing payments to customers, alas these have to be processed manually without the involvement of either payment wizard or payment engine.
All the best,
Kerstin

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Error while posting Incoming payments from customers

Hi Experts,
when i am trying to post Incoming payments from customers in F-28,The payment difference amount is Rs 5.
while simulating the following error
"TAX CODE C2 FOR COUNTRY IN HAS BEEN DELETED OR INCORRECTLY CHANGED"
MESSAGE NO.FS201

Hi,
OBZT just controls the display of the various tax codes in the drop down list if MIRO/ FB60 etc.
You need to maintain the atx coe correctly in FBZP. Go to FBZP and in this tax code and check whether the tax rates etc. have been defined correctly for it.
Regards,
SDNer

Payment Wizard :outgoing payments for customers

Hi,
it would be very nice if the payment wizard could handle outgoing payments for customers.
I can pay a credit memo for customers manually but not by payment wizard.
For example:
1 invoice +1000u20AC
1 credit note -1500u20AC
total = -500u20AC
--> payment wizard should create outgoing payment about 500u20AC.
best regards
Markus

This Requirement is very important. I can't understand that the payment wizard can't handle this case.

DOWN PAYMENT FOR CUSTOMERS

Hi
Can anyone send me a write up on the standard down payment creation, reciept and clearing the same against customer invoice in SAP?
My email id is [email protected]
Regards
Sanil Bhandari

1 - Down Payment Request for Customers Use TC: F-37
Here you create Noted Item this line item you can use wile creating Down Payment
2 - Down Payment Use TC:F-29
3 - Transfor SP Gl to Normal by Clearing of SP GL Use TC: F-39
4 - By clearing of Normal Gl : F-32
5 - Incoming Payment Use TC: F-28
These are the Process for Down Payment for Customers,
i hope you this is use ful for you,
Thanks,
TML

Table that records - "Payments from Customers" in R3

Gurus,
1. What is the table in R3 that records "Payments from Customers" in R3?
2. In residual payments how do we track the original Invoice, so that we can report on original invoice and the corresponding Payments, Credits, cancellations etc related to the invoice?
Regards,
Kumar

You can get the detials of Open Item from BSID and for Cleared Items from BSAD.
You can execute these table through SE16.
Query the tables with the Invoice number BELNR                             Document Number, the payment history is given in the fields
DMBT1                             Amount
WRBT1                             Amount
DMBT2                             Amount
WRBT2                             Amount
DMBT3                             Amount
WRBT3                             Amount
In case of Residual payments the original invoice amountis in field WRBTR                             Amount

Doown Payment from customers

dear all
I have an issue relatted to customers.
When we get down payment from customers we post in F-29 T-code.After this we will transfer to normal open item by doing Downpayment clearing for customer and after this we will do Normal clearing In f-32 against customer invoice.
But here my dought is, is it possible when we get advance from customers at that time only i want clear the downpayment against the customer invoice.Is this can be done only in one T-code.
If so Explain in brief.

Hi,
Following is the process for customer invoice & down payment.
1- you receive the down payment from customer & then invoice create for that customer.
2- Create the invoice & then you recive the payment of that invoice.
1-Process
   When you recieve down payment and then you create customer invoice you can use the following TCODES & process
    a- Clear the customer down payment in F-39 to special GL indicator & then clear the Customer invoice and payment in F-32.
    b- you can directly clear the customer down payment and invoice in F-32.
above process are manual clear.
    c- if you want to clear automatically, you can do this in F.13 tcode where you can clear Gl, Vendor & customers line item, but first you have to make configuration for automatic clearing, where you can make preferences for clearing Dr & Cr item e.g first you check that both Dr & Cr have same assignment fields if this is true then check both Dr & Cr have same amount if this is also true then system will clear the line items which fullfill the above criteria for automatic clearing.
2-Process
   When you create invoice you can recieve payment against that invoice in F-28.
Regards
Abdul Jabbar

Over payments/Under payments for customers

COnfigured the foll for over payments/underpayments for customer:
OBA3 - Maintained toerlances
OBBE - Configured reason code -check marked "charge off difference via separate GL account
OBXL- Assigned reason code to GL account XXXXXX
Ran F-28, still the over payment does not post to the GL account XXXXXX. All it does is it credits the customer for the overpayment amount in new line item.
what am I missing here. we want the over payments and under payments to go this GL account XXXXXX, not to customer account.
The gl account created also has been "Post automaticallyonly" check marked.
please help.

yes it is defined as P&L account.it is posting now to gl account for over payment only. when i do an underpayment like $99 and invocie amount is $100, it gives message "difference is too large for clearing". I have configured tolerances, still it throws this message for Under Payments only. Is there any separate place where we configure the under payments for customers. we have only one gl account to whcih we want to post both over payments and under payments

BAPI for TOCE : FF68 - Posting Incoming Payments from Customers

Hi,
Can anybody provide me if there is any BAPI for the transaction FF68 : Posting Incoming Payments from Customers?
Cheers,
Yash K

Hi,
OBZT just controls the display of the various tax codes in the drop down list if MIRO/ FB60 etc.
You need to maintain the atx coe correctly in FBZP. Go to FBZP and in this tax code and check whether the tax rates etc. have been defined correctly for it.
Regards,
SDNer

F110-Automatic Payment to Customers

Hi,
My client wants to use F110 to offset two one time customer accounts, one customer with normal invoice and another customer with credit memo and net amount to be refunded to customer, both the customers name are identical.
kindly let me know whether it is possible.
Currently they are using F-58 and select the customers/documents and the net amount is refunded.
Thanks
Suresh

Hi,
In tc F-58 we can select either a customer or vendor and thru' this tc we can make a payment to either a customer or a vendor. Hope this is clear.
My client is having two customer id's for the same party, one for SD and another for FI, so they want to netoff the documents and pay to customer (incase of credit memo)
As mentioned earlier, currently they are doing this manually using F-58 now they want to use F110.
Hope I am clear in my quey.
Thanks
Suresh

Outgoing payment to customers should not go to alternate payer

Hi all,
When you do an outgoing payment run for customers (for paying rebates), the payment is going to the alternate payer set in the customer master. But we need the payment to actually go to the individual customers and not the alternate payer.
Is there a program we need to run to make this work?
Thanks

Hi Gaurav,
We don't want to remove the alternate payer on the customer master as we still expect incoming payments from this alt payer for those customers.
This requirement is only for outgoing payments, where we want to directly pay the customer and not the alternate payer
Thanks,

Payment to Customers via automatic payment run (Just like suppliers)

Hi all,
I do have a client requirement which is described below. Thank you for reading my post and suggesting any solution.
Customers made various payments in the past and those payments were cleared against invoices. During this process which
continues for many years, some customers accounts got accumulated with credit balance. Now the Business has decided to pay them back and to establish an automatic payment program to periodically pay back all those historical over-payments.
Issueing a credit note is not accespted as a solution -
Is it possible to define a new payment method to customers and do a payment run ?
Your help is appreciated.
Thanks & regards

Hi
Yes, in automatic program, you can include customers too. There is no need to create a seperate payment method for customers as long as its an outgoing payment.
Hope this helps.
Pushkaraj

INSTALLMENT PAYMENTS FROM CUSTOMERS

hi,
can any body help me in the following scnario.
1)the customer has to pay 25%(as down payment) of total invoice amount with in 15 days from the date of purchase order
2) 15% of amount with in 30 days(1st insatallment)
3)30% of amount with in 45 days(2 nd installment)
4)30% of amount at the time of unloading(Final installment)
the cleient is NOT ALLOWING ANY DISCOUNTS for customers
we are trying to configure this scenario using TCs OBB8 and OBB9 .
CAN ANY BODY GIVE THE CONFIGURATION STEPS FOR THIS TYPE OF PAYMENT
THANKS IN ADVANCE

Just Check if below example with solution is of some help:
Example for a construction company, for customizing mile stone billing. Payment in four stages like,
1) initial amount (which is 10% of total amt)
2) 25% as second instalment(after 1 mth)
3) 35% as third instalment (after 2 mth)
4) rest of the amt as a final settelment i.e . 30%.
Solution
The scenario can me mapped into SAP as a down payments
configuration
item category group - 0005
item category - TAO
for this item category already a billing plan is set
now when create a sales order and enter a material and then go to item data a billing plan tab will be there in the sales order. go to that billing plan tab
Now go and enter the dates , in example
material - mat1
start date 01.03.2008 net value :1lakh
date bt blocked bd bill type
01.03.2008 0009 10% 02 5 FAZ
01.04.2008 0009 25% 02 5 FAZ
01.06.2008 0009 35% 02 5 FAZ
01.07.2008 0009 35% 02 5 FAZ
Fill the start date, the dates u neeed as i have entered and the 0009 number automatically remaining will get triggered. enter the billing type manually as FAZ or else it will take F1. , and the place where 5 has been put by default 1 will come change it to 5
Billing document type - FAZ
Cancellation Billing document type - FAS
the above is the example . i hope nw you can map into SAP.
Edited by: Rajesh Banka on Jun 28, 2008 11:33 AM

Down Payment To customers and Vendors

Hi,
Please explain me step by step the procedrue involved in downpayment to vendors and customers with journal enteries. please
Thanks

Hi Soumya,
SPECIAL GL INDICATORS PROVIDED BY SYSTEM
A - Down Payments
F - Down Payment Request
DOWN PAYMENT REQUEST - CUSTOMER
1. DEFINE ALTERNATIVE RECONCILIATION ACCOUNT : SPRO u2013 Ref IMG u2013 FA u2013 AR& AP u2013 Business Transactions u2013 Down Payment Received u2013 Define Reconciliation Account for Customer Down Payment
There select account Type : D and Special GL A
Account assignment : Give the Recon account and SPL GL. and SAVE
2. CUSTOMER DOWN PAYMENT REQUEST :
Accounting u2013 FA u2013 AR u2013 Down Payment Entry u2013 Down Payment u2013 F-37 Request
ENTER DOWN PAYMENT RECEIVED : Accounting u2013 FA u2013 AR u2013 Document Entry u2013 Down Payment u2013 F-29 Down Payment
DOWN PAYMENT CLEARING :
1. Accounting u2013 FA u2013 AR u2013 Document Entry u2013 Down Payment u2013 F-39 Clearing
2. MANUAL CLEARING : F-32
Hope It will Clear.
Regards,
Kishore K

INSTALLMENT PAYMENT FROM CUSTOMERS

hi,
can any body help me in the following scnario.
1)the customer has to pay 25%(as down payment) of total invoice amount with in 15 days from the date of purchase order
2) 15% of amount with in 30 days(1st insatallment)
3)30% of amount with in 45 days(2 nd installment)
4)30% of amount at the time of unloading(Final installment)
the cleient is NOT ALLOWING ANY DISCOUNTS for customers
we are trying to configure this scenario using TCs OBB8 and OBB9 .
CAN ANY BODY GIVE THE CONFIGURATION STEPS FOR THIS TYPE OF PAYMENT
THANKS IN ADVANCE

You will need to first create a payment term in OBB8 and select the option "Instalment Payment". After creating the terms, you will go to OBB9 and configure the terms. In OBB9, you can specify the different percentages and for each of the percentage, you can define a seperate payment term again.
For example, you can say that 10% is due immediately, 20% is due in 15 days etc. Once you define the terms for the instalments, then you will assign the term you created in OBB8 to the customer master.
When you create the invoice for that customer, you can see that the customer line item is broken down into the number of instalments you have defined and the Net Due date will be calculated based on the terms you have specified in OBB9 for that particular instalment.
Hope this works for you.
Thanks,
Madhav Nanduri

Payments for customers

We have a business requirement, where we act as outsourcing place, where we pay vendors in different currencies at the directions of our customers, once we received the cash from the customers. How can this be confgured.

Hi Sheena,
I can not give you the solution but can give you a direction. Sit with your ABAPer and develop a Validation User exit. This may not be a small task since you have to design the process based on which succesful validation can be built. Gather detailed requirements from business.
For instance,
When you make payment to your vendor, what check you expect system to perform.
Regards,
Chintan Joshi

Payments to customers

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