PCR in the MSS

Hi gurus,
we are having a problem with the PCR .When the lower manager submits the request it is succesfully submitted but it is not appearing in the other level Manager worklist or in the PCR status.We  are using the workflow 50000041 for all the PCR's.
When I see in the lower manager history It is giving this message
Result of agent resolution does not agree with agents of task.
Please it's very urgent.

Hi Leela,
There are two options, the agents found for the task are not in the possible agents, or the agent which started the task doesn't have authorizations for the transaction in the task.
Regards,
Martin

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    >
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