Phone doesn't turn on at all at the moment, I haven't backed up in ages, is there a way I could back up before sending to Apple to repair?
Hiya,
My iPhone 5c doesn't turn on at all at the moment, I think its an internal problem with the screen so doing a hard reset and putting a charger in won't help.
I haven't backed up in ages. Is there a way I could back up without it needing to be on i.e. connecting to iTunes perhaps? I'm sending my phone to Apple to repair but wondered if I could somehow save my data first?
First try this
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
If you cannot get it to turn on then all your data is unrecoverable,unless you have a backup
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I have an IPhone 4 that turns off on its own. When I plug the phone into an outlet, it says to connect to iTunes. When i connect my phone to itunes, the screen displays the apple icon and doesn't connect to iTunes. I need to backup info on this phone so I can apply my back up to a new iPhone. Is there any another way i can do this? My older phone will not show it's connected to iTunes. I used iCloud on the phone with problems, but I didn't back up all the info thru iCloud. Is there another way to back up?
Sounds like your phone is in recovery mode. In this case, all data on it is gone. There's nothing to back up.
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I just did a restore to my new iPhone 6 from iTunes and now my phone will not turn on at all. How do I get it to re-start?
Hi denise mfrompalatine,
If your iPhone won't turn on, try the steps in the resource below:
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
https://support.apple.com/en-us/HT201412
Hope that helps ...
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I dropped my iPhone 4 in water and now it won't turn on at all, will i lose all of my data, for example my photos and messages etc? and is there any way you can back the phone up without having it switched on?
If you had previously been backing up to iCloud (or a computer with iTunes), you would possibly have a backup. That said, if you can't turn the phone on, you cannot create a backup of the device now. Sorry.
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Please help me.. Phone doesn't turn on. And keeps on blinking when connected to charger.. The logo keeps coming up and then vanishes..
Similar problem here. Iphone 5 32gb met iOS 8.1.2 keeps blinking apple logo when connected to the charger but doesn't start up. iTunes doesn't recognise it, but i managed to get it into recovery mode. But sadly the update stops with an unknown error 2001. Changing cables, ports or even laptops doesn't help. DFU mode gives similar results.
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I dropped my iPhone 5 and it doesn't turn on it just shows the apple and says to plug into iTunes.. then i restore it and it says error , what do i do to get my phone to turn on fully ?See if this helps: http://support.apple.com/kb/TS3694#USB
If it does not help, the drop probably damaged something inside the phone. -
Hi last night I download new iOS and since that my phone does not turn on at all!! Even it's been all night in charger. Only iTunes icon with charger appers to my screen and that's it. Could someone help please??
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps. -
Macbook pro late 2011. Have power on the battery but doesn't turn on at all.
Macbook pro late 2011. Have power on the battery but doesn't turn on at all. Not even a sound, my mac has stayed turned off in nearly a month and now its not working???
Any ideas to what the problem could be?
Regards// MichaelIf a SMC reset does not bring life to your MBP, make an appointment at an Apple store genus bar for a free diagnosis.
http://support.apple.com/kb/ht3964
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I have a n IPhone 4S. I upgraded to IOS7 and then tried tp go back to my prevous IOS and now my phone will not turn on at all.
I tried to do the same, but couldn't find ios 6. I even tried the APPstore, to download the last IOS6 version.
The most problem is the running out of the battery.
I've checked each app who is "eating" the most power.
The battery stoped runaway, when I closed the weather service....
So for now, I will use regular internet service, and probbaly will do to more app.
Until, finaly, I will find my self with all the applications closed....:-)
That will be the sign, to replace my phone to anderoid....:-)
Till now, there is no any sign from Apple to have a glance to our complanes. -
My old phone doesn't turn and I want to get the serial number for it to see if it's eligible for the battery replacement with Apple. Can I use the IMEI number to find the serial number?
Call applecare. They can look up the IMEI number in their system to see if the device is eligible.
AppleCare US phone number: (800)-694-7466
Contact Apple for support and service
http://support.apple.com/kb/HE57 -
Phone doesn't turn on, solid red light, requires send back BUT I have a request.
I've essentially figured out that my Z10 needs to be returned for some sort of warranty / repair, however I'm really hoping that we can request that the data on the phone be saved rather than it just be lost forever. Is this possible? There are many important notes that haven't been backed up.
Symptoms: Phone doesn't turn on, red light comes on solid for a few minutes and then turns off. Connecting it to a computer doesn't result in anything (no computer connection, no change in phone).
I am with Bell, and I even live in Kitchener (I could personally drop into BB to sort this out) I wanted to check here as a last resort before sending it back.
Thanks!Hi and Welcome to the Community!
I used these steps from Geek Squad and it worked for me.
Restore BB10
When a BlackBerry 10 device is only flashing the red light and refusing to boot up, this indicates that the device’s operating system has become corrupted. The flashing light may follow the pattern of 1, 2 or 3 short blips, with a longer pause between the sets.
In order to fix this, you need to re-install the operating system on the device, which will then set the device back to its original factory state.
Please note: this process will completely wipe your device, so please make sure you have a backup of your personal information available to restore before going through this process.
Download and install the latest version of BlackBerry Link for your computer.
Open BlackBerry Link software.
Plug in the BlackBerry device using your USB cable.
At the bottom left of the program, find the device you're having issues with and select it by clicking on it.
The BlackBerry Link application will then ask to either reconnect or reload the device software. Choose Reload.
Confirm the reload when prompted to do so, which will wipe clean any data previously on the handset.
Allow the reload to complete, which can take some time. Whilst this is underway, the device will have a solid green light. This process of downloading and reinstalling the device can take an hour or more, depending on the speed of your internet connection, soplease don't disconnect the BlackBerry until the process has finished.
Once the restore is complete, simply set up your device again, or restore it from a previous backup stored on your machine. However, if you want to restore a previous backup, remember to sign in to your BlackBerry ID on the device first! If you're not sure how to do this, we have a full guide available.
The good news is, this process is almost identical on both PC and Apple Mac. Simply follow the same process as above. Finally, if you have any questions, please don't hesitate to get in touch with us.
VIA | nakumba
http://supportforums.blackberry.com/t5/BlackBerry-Z10/Z10-dead-red-light-blinks/m-p/2478589/highligh...
Please thank those who help you by clicking the button.
If your issue has been solved, please resolve it by marking "Accept as Solution" -
My phone keeps on turning itself on, therefore interrupts the ongoing "iPhone Recovery Mode" in iTunes. This then makes me go back to square one: restore and wait 4 hours over and over again. What do I do to make it not get up again?
There's a whole lot to read in your post, and frankly I have not read it all.
Having said that, this troubleshooting guide should help:
http://support.apple.com/kb/TS1538
In particular, pay attention to the mobile device support sections near the bottom, assuming you have already done the items above it. -
is there another way i could turn my phone on? it wont turn on or show me the battery screen to show its charging. i already tried to hold the on and home button at the same time but it does not want to turn on. please help?
Device Not Recognised
For PC
http://support.apple.com/kb/TS1538
For Mac
http://support.apple.com/kb/ts1591
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