Posting a incoming payment collection management

Dear All,
I am posting an incoming payment for an overdue item using the t.code f-28 and transfering the payment using FDM_coll_send01.
The output details is saying that no payments updated for the customer 'x'
If i open and see the worklist the overdue line item  of that customer is not there and in the payments tab also the payment is not appearing it is not appearing.
Any idea of why it is not getting updated...
thank you
vassy

Mahesh,
The logs are green and to my knowledge everything has been activated.  Mind you, everything is working, including automatic synchronization of Business Partners from customer master data and open items, promise to pay etc in Collections Management.  The only piece that is not working are the payments not coming across.  The table FDM_COLL_LASTPAY is blank and thus they don't come across when you run FDM_COLL_SEND01.
One thought I had was that the reason it is not working is because there is no company code specific data in our Business Partner master data, since company code is part of the key of the FDM_COLL_LASTPAY table.  We followed the following guide to setup the syncing of customers to Business Partners:
http://www.sdn.sap.com/irj/scn/index?rid=/library/uuid/b001aec0-b12d-2d10-3faa-b416e6de0270
As a result, when a customer is created, we get the following tabs in corresponding Business Partner - Address, Address Overview, Identification, Control, Payment Transactions, Status and Collection Profile.  I do not see any company code specific data at all.  I have not been able to find any information on how to bring company code level data to BPs.  Not sure if that is the right direction.
Best regards,
Anton

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