Prelude CC 2014: No audio preview in Ingest window?

Recently switched from FCP to CC 2014 in a college media lab environment with a shared server space. I'm in the process of creating a media management workflow for students to use this fall. I would like them to use Prelude to preview, transcode and rename their footage. I would also like them to only ingest footage that they plan on using, due to the shared server space. So it would be helpful if they could hear audio while scrubbing through clips in the Ingest window. Unfortunately, I'm unable to get audio to play in that window. The audio is there after ingested though.
Is there a setting that controls audio in the Ingest window? Or will they just have to ingest and go through their audio after ingested?
Camera used: Panasonic AG-AC130
Video: AVCHD .mts or DV .avi

Pressing . on the number pad doesn't work?
Trust me when I say that scrubbing the audio in 13.0 didn't work well... warning “RAM Preview needs 2 or more frames” after scrubbing audio in After Effects CC 2014 (13.0)
So, this was a bug they were trying to fix with 13.1 (and may have messed something up with your specific system), Adobe will want a bug report on your system. Give as much info as possible: Adobe - Feature Request/Bug Report Form
Can you preview audio when it's not going through the BlackMagic?

Similar Messages

Has fix been found to playback of clip audio in the ingest window??

Has a fix been introduced in Prelude that allows playback of clip audio from the ingest window? I read the discussion thread and it left off with the comment that Adobe is aware of isse and working on fix. I am using CC 2014 and the issue still exists.Hearing clip audio in the ingest window...has a fix been found???

Strangely enough the pref file did not show up in the Preferences folder. I don't know what this means but it could be signifigant.

Prelude CC 2014 Ingest - Processing takes forever

In Prelude CC 2014 when I go to ingest it says "processing" over every clip as usual. Unlike the previous version, however, it takes forever for the media to finish this processing, if at all. The media in question is Canon DSLR footage and Canon VIXIA footage (mp4), being ingested and transcoded from an external drive (WD My Passport Ultra). I've reinstalled the previous version of Prelude (2.0) and everything works normally. Is there any setting in Prelude CC 2014 that might combat this problem?

Thanks for your reply. To answer your questions:
1. The operating system is primarily OSX Mountain Lion (10.8.5). I have tested the same software in Windows 7 64 bit and had the same problem.
2. The assets in question are on an external drive, a WD My Passport Ultra. I transferred the files to an internal drive and had the same problem.
3. The steps are simply this: Open Prelude, click Ingest, select a folder to preview and wait for the previews to load.
(Screenshot 1, Prelude CC 2014 3.0.0)
Above is a folder with Canon DSLR footage (5D MkII). Granted, there are a lot of clips in this folder (177), but I've left this for 20 minutes and come back to it still saying "Processing".
(Screenshot 2, Prelude CC 2014 3.0.0)
The next image is of a Canon VIXIA folder which has mp4 footage. The previews will blink then Prelude will become non-responsive. I have to force-quit at this point.
(Screenshot 3, Prelude CC 2.2.0)
As you can see the same folder from screenshot 1 loads promptly in Prelude CC 2.2.0. Processing time takes around 15-20 seconds.
(Screenshot 4, Prelude CC 2.2.0)
Same folder from screenshot 2 loads fine in Prelude CC 2.2.0. No program issues to speak of.
I hope this sheds some light on this problem.

Prelude CC 2014 crashes on ingest

I'm using Prelude CC 2014 (3.0.1 (3) build) on mac OS X 10.9.4. When I double click to ingest or press the ingest button Prelude crashes immediately

Hi,
Thank you for your post.
Could you please send us the crash report so we can take a look?
To get the crash report , please refer the following steps:
Click the “Report…” button when the warning dialog pops-up after crash.
Copy all the content in the “Problem Details and System Configuration” and paste to Textedit, then save.
Please send the crash report file to me - [email protected]
Best regards,
Ada

Prelude CC 2014 (3.1.0) - No In/Out point on Ingest?

Just installed the latest version of Prelude CC 2014 (3.1.0) this morning and I'm trying to set simple In/Out points before I ingest some footage, but "I" and "O" don't seem to be responding. Am I missing something here?

Hi -
Be sure to click on the thumbnail such that you see the play back bar appear (has the play head visible in the bar at the foot of the thumbnail). Now you can drag-drop the playhead and use I/O keys to set your IN and OUT Points - or you can use JKL shortcuts to move the playhead.
Be sure to enable transcode to turn your IN-OUT regions into new assets which will appear in the Project Panel.
New for Prelude 3.1 you can now use this same method for thumbnails in the Project panel. You can set an IN-OUT range and append it directly into an open rough cut by simply hitting the 'A' key (for Append).
Hope this helps and thanks for downloading the new version!
Michael

AE CC 2014 audio preview speed up error... "chipmunking" randomly

I"ve been having an issue where the audio during a full RAM preview with video or even if it's just audio preview (no visual) will play sped up. Sometimes it will speed up after having previewed correctly once, but every subsequent time will result in "chipmunking". This has happened on two different workstations.
These are wav files for the audio. The framerate is correct in the preview window.

AE 13.1.1.3
OS 10.10.1
iMac(27" Mid 2011)
3.4 GHz Intel Core i7
32 GB 1333 MHz DDR3
Using internal audio outputting through the headphone jack
Wave files are 96 KHz / 24 bit
The problem is not consistent. And there was a new development: It also played slowed down at a lower pitch during one amusing preview.
Maybe this is an OS X error when other sound programs are used and then quit, and the machine had to play different types of audio specs. I also use Soundtrack Pro for quick audio editing and Pro Tools for heavy sound design. But both of those programs playback audio correctly 100% of the time.
At this time, I had quit every program and left the computer for the night (but not a restart) and now it appears to be previewing correctly. But the odd thing is that this was happening on my laptop (same specs for the OS and software) in front of a client the other week (hitting the full RAM preview resulted in accurate video, but fast, pitched up audio that ended before the video since it was pitched up)
This problem does not extend to renders. Only previewing.

Unrelated Audio on new Ingested files using Prelude CC

Why would my new Ingested files use audio from previous Ingested files that are completely unrelated when I open them in Premiere Pro CC to began a new Project? I can not hear any audio that's on the Ingested file, just a different files audio from a previous Rough Cut.

funkydoobie wrote:
Does Creative plan to support H.264 video in the future with a firmware update (Especially considering that the new 32 GB Zen--which is apparently out now--will feature a chip that supports H.264.)
All Zen's (2/4/8/6/32) have the Sigmatel STMP3700, which is capable of much more than Creative care about, so probably not :-(Message Edited by m99__ on 2-05-20070:4 PM

Rendering Hundreds of Audio Previews Upon Export, Long Render Times

Hi everyone,
I have an assembly cut of a feature, with footage and a timeline at 422 ProRes HQ, 24 fps, 96kHz audio.
When I try to export any length of a clip, I get exorbitant render times and hundreds of audio previews to render.
Video alone is rendered almost instantaneously.
There are some audio files on the timeline (music and SFX) at 48k sample rate.
Any ideas what the problem is?
Thanks.
Premiere CC 2014
OSX Mavericks
2 X 2.66 Quad Core Xeon
32 GB memory
NVIDIA Quadro 4000 w/ CUDA
3 tB 7200 RPM - RAID 0

Thanks, Ann. I'm thinking that may be a factor because this is the first time I've had to work with audio recorded at 96 and I've never had this problem.
Can anyone else elaborate more?

I have not been able to update Prelude CC 2014 to 2014.0.1 (much less 2014.2)

All my update attempts have failed thus far. What follows is the latest log form the attempt:
02/25/15 15:14:18:116 | [INFO] | | OOBE | DE | | | | 18189180 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/25/15 15:14:18:116 | [INFO] | | OOBE | DE | | | | 18189180 | Visit http://www.adobe.com/go/loganalyzer/ for more information
02/25/15 15:14:18:116 | [INFO] | | OOBE | DE | | | | 18189180 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/25/15 15:14:18:116 | [INFO] | | OOBE | DE | | | | 18189180 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/25/15 15:14:18:116 | [INFO] | | OOBE | DE | | | | 18189180 | START - Installer Session
02/25/15 15:14:18:116 | [INFO] | | OOBE | DE | | | | 18189180 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/25/15 15:14:18:116 | [INFO] | | OOBE | DE | | | | 18189180 | RIBS version: 8.0.0.22
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | OSX version: 10.10.2
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | ::START TIMER:: [Total Timer]
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | CHECK: Single instance running
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | CHECK : Credentials
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | Load Deployment File
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | deploymentFile option not given
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | CHECK : Another Native OS installer already running
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | Create Required Folders
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | Assuming install mode
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | Looking up install source path
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | Sync Media DB ...
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | ::START TIMER:: [Sync Media DB]
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | Pre check media db sync
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | End of Pre check media db sync. Exit code: 0
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | :: END TIMER :: [Sync Media DB] took 191 milliseconds (0.191 seconds) DTR = 104.712 KBPS (0.102258 MBPS)
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | Ready to initialize session to start with ...
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | ::START TIMER:: [CreatePayloadSession]
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | Updated source path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | Updating media info for: {057A81F0-0D17-4E50-89B7-25819A5CF1CE}
02/25/15 15:14:18:119 | [INFO] | | OOBE | DE | | | | 18189180 | Ignoring original data since install source is local
02/25/15 15:14:18:119 | [INFO] | | OOBE | DE | | | | 18189180 |   Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:14:18:119 | [INFO] | | OOBE | DE | | | | 18189180 |   Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3AllTrial-091214033915/AdobePrelude3AllTrial-091214033915.zip
02/25/15 15:14:18:119 | [INFO] | | OOBE | DE | | | | 18189180 | Updating media info for: {12533B61-732B-40B4-AC20-39A28A21BF0F}
02/25/15 15:14:18:120 | [INFO] | | OOBE | DE | | | | 18189180 | Ignoring original data since install source is local
02/25/15 15:14:18:120 | [INFO] | | OOBE | DE | | | | 18189180 |   Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:14:18:120 | [INFO] | | OOBE | DE | | | | 18189180 |   Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3pt_BRLanguagePack-091214034703/AdobePrelude3pt_BRLanguagePack-091214034703 .zip
02/25/15 15:14:18:120 | [INFO] | | OOBE | DE | | | | 18189180 | Updating media info for: {1D047A7E-13B2-4291-A978-452AC6B7F316}
02/25/15 15:14:18:120 | [INFO] | | OOBE | DE | | | | 18189180 | Ignoring original data since install source is local
02/25/15 15:14:18:120 | [INFO] | | OOBE | DE | | | | 18189180 |   Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:14:18:120 | [INFO] | | OOBE | DE | | | | 18189180 |   Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3en_USLanguagePack-091214034416/AdobePrelude3en_USLanguagePack-091214034416 .zip
02/25/15 15:14:18:120 | [INFO] | | OOBE | DE | | | | 18189180 | Updating media info for: {76B2C632-3D04-4ECB-883A-AB00269A7CE2}
02/25/15 15:14:18:121 | [INFO] | | OOBE | DE | | | | 18189180 | Ignoring original data since install source is local
02/25/15 15:14:18:121 | [INFO] | | OOBE | DE | | | | 18189180 |   Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:14:18:121 | [INFO] | | OOBE | DE | | | | 18189180 |   Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3de_DELanguagePack-091214034439/AdobePrelude3de_DELanguagePack-091214034439 .zip
02/25/15 15:14:18:121 | [INFO] | | OOBE | DE | | | | 18189180 | Updating media info for: {85925CBD-515E-47C8-BC18-E9C46D6D7A68}
02/25/15 15:14:18:122 | [INFO] | | OOBE | DE | | | | 18189180 | Ignoring original data since install source is local
02/25/15 15:14:18:122 | [INFO] | | OOBE | DE | | | | 18189180 |   Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:14:18:122 | [INFO] | | OOBE | DE | | | | 18189180 |   Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3ko_KRLanguagePack-091214034611/AdobePrelude3ko_KRLanguagePack-091214034611 .zip
02/25/15 15:14:18:122 | [INFO] | | OOBE | DE | | | | 18189180 | Updating media info for: {88C08632-B44E-4E11-9491-77DDA3F90829}
02/25/15 15:14:18:122 | [INFO] | | OOBE | DE | | | | 18189180 | Ignoring original data since install source is local
02/25/15 15:14:18:122 | [INFO] | | OOBE | DE | | | | 18189180 |   Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:14:18:122 | [INFO] | | OOBE | DE | | | | 18189180 |   Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3ja_JPLanguagePack-091214034554/AdobePrelude3ja_JPLanguagePack-091214034554 .zip
02/25/15 15:14:18:122 | [INFO] | | OOBE | DE | | | | 18189180 | Updating media info for: {A07ADF2D-74F3-4F58-BFF4-2B00D02F2D55}
02/25/15 15:14:18:123 | [INFO] | | OOBE | DE | | | | 18189180 | Ignoring original data since install source is local
02/25/15 15:14:18:123 | [INFO] | | OOBE | DE | | | | 18189180 |   Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:14:18:123 | [INFO] | | OOBE | DE | | | | 18189180 |   Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3fr_FRLanguagePack-091214034519/AdobePrelude3fr_FRLanguagePack-091214034519 .zip
02/25/15 15:14:18:123 | [INFO] | | OOBE | DE | | | | 18189180 | Updating media info for: {A56DD93C-99DD-40B2-B82D-D71A0DAD5A15}
02/25/15 15:14:18:124 | [INFO] | | OOBE | DE | | | | 18189180 | Ignoring original data since install source is local
02/25/15 15:14:18:124 | [INFO] | | OOBE | DE | | | | 18189180 |   Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:14:18:124 | [INFO] | | OOBE | DE | | | | 18189180 |   Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3it_ITLanguagePack-091214034536/AdobePrelude3it_ITLanguagePack-091214034536 .zip
02/25/15 15:14:18:124 | [INFO] | | OOBE | DE | | | | 18189180 | Updating media info for: {B35E47BD-F1C3-4E76-8F05-128130C96A6E}
02/25/15 15:14:18:124 | [INFO] | | OOBE | DE | | | | 18189180 | Ignoring original data since install source is local
02/25/15 15:14:18:125 | [INFO] | | OOBE | DE | | | | 18189180 |   Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:14:18:125 | [INFO] | | OOBE | DE | | | | 18189180 |   Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3ru_RULanguagePack-091214034646/AdobePrelude3ru_RULanguagePack-091214034646 .zip
02/25/15 15:14:18:125 | [INFO] | | OOBE | DE | | | | 18189180 | Updating media info for: {B761C8D3-B400-4508-959D-2509C5D041A1}
02/25/15 15:14:18:125 | [INFO] | | OOBE | DE | | | | 18189180 | Ignoring original data since install source is local
02/25/15 15:14:18:125 | [INFO] | | OOBE | DE | | | | 18189180 |   Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:14:18:125 | [INFO] | | OOBE | DE | | | | 18189180 |   Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3es_ESLanguagePack-091214034501/AdobePrelude3es_ESLanguagePack-091214034501 .zip
02/25/15 15:14:18:125 | [INFO] | | OOBE | DE | | | | 18189180 | Updating media info for: {D763D19C-1308-492E-A5EA-D5AB6381A442}
02/25/15 15:14:18:126 | [INFO] | | OOBE | DE | | | | 18189180 | Ignoring original data since install source is local
02/25/15 15:14:18:126 | [INFO] | | OOBE | DE | | | | 18189180 |   Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:14:18:126 | [INFO] | | OOBE | DE | | | | 18189180 |   Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3zh_CNLanguagePack-091214034628/AdobePrelude3zh_CNLanguagePack-091214034628 .zip
02/25/15 15:14:18:126 | [INFO] | | OOBE | DE | | | | 18189180 | -------------------- END - Updating Media Sources - END --------------------
02/25/15 15:14:18:137 | [INFO] | | OOBE | DE | | | | 18189180 | Supported RIBS version range: [0.0.0.0,8.0.0.22]
02/25/15 15:14:18:138 | [INFO] | | OOBE | DE | | | | 18189180 | ----------------- CreatePayloadSession: machine is x86 ---------------
02/25/15 15:14:24:330 | [INFO] | | OOBE | DE | | | | 18189180 | Setting ignore refcount for 'Adobe Prelude CC 2014_3.0.1_AdobePrelude3AllTrial 3.0.1.0 {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}' getting upgraded by 'Adobe Prelude CC 2014_3.2.0_AdobePrelude3AllTrial 3.2.0.0 {057A81F0-0D17-4E50-89B7-25819A5CF1CE}'
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | ______ Verify Dependency Subscribers ______
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3pt_BRLanguagePack 3.2.0.0 {12533B61-732B-40B4-AC20-39A28A21BF0F} requires a parent with following specification:
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | Family: DVA
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | ProductName: Adobe Prelude CC 2014_AdobePrelude3pt_BRLanguagePack
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | MinVersion: 0.0.0.0
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | This payload will be ignored in this session.
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3de_DELanguagePack 3.2.0.0 {76B2C632-3D04-4ECB-883A-AB00269A7CE2} requires a parent with following specification:
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | Family: DVA
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | ProductName: Adobe Prelude CC 2014_AdobePrelude3de_DELanguagePack
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | MinVersion: 0.0.0.0
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | This payload will be ignored in this session.
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3ko_KRLanguagePack 3.2.0.0 {85925CBD-515E-47C8-BC18-E9C46D6D7A68} requires a parent with following specification:
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | Family: DVA
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | ProductName: Adobe Prelude CC 2014_AdobePrelude3ko_KRLanguagePack
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | MinVersion: 0.0.0.0
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | This payload will be ignored in this session.
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3ja_JPLanguagePack 3.2.0.0 {88C08632-B44E-4E11-9491-77DDA3F90829} requires a parent with following specification:
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | Family: DVA
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | ProductName: Adobe Prelude CC 2014_AdobePrelude3ja_JPLanguagePack
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | MinVersion: 0.0.0.0
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | This payload will be ignored in this session.
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3fr_FRLanguagePack 3.2.0.0 {A07ADF2D-74F3-4F58-BFF4-2B00D02F2D55} requires a parent with following specification:
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | Family: DVA
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | ProductName: Adobe Prelude CC 2014_AdobePrelude3fr_FRLanguagePack
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | MinVersion: 0.0.0.0
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | This payload will be ignored in this session.
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3it_ITLanguagePack 3.2.0.0 {A56DD93C-99DD-40B2-B82D-D71A0DAD5A15} requires a parent with following specification:
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | Family: DVA
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | ProductName: Adobe Prelude CC 2014_AdobePrelude3it_ITLanguagePack
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | MinVersion: 0.0.0.0
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | This payload will be ignored in this session.
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3ru_RULanguagePack 3.2.0.0 {B35E47BD-F1C3-4E76-8F05-128130C96A6E} requires a parent with following specification:
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | Family: DVA
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | ProductName: Adobe Prelude CC 2014_AdobePrelude3ru_RULanguagePack
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | MinVersion: 0.0.0.0
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | This payload will be ignored in this session.
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3es_ESLanguagePack 3.2.0.0 {B761C8D3-B400-4508-959D-2509C5D041A1} requires a parent with following specification:
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | Family: DVA
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | ProductName: Adobe Prelude CC 2014_AdobePrelude3es_ESLanguagePack
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | MinVersion: 0.0.0.0
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | This payload will be ignored in this session.
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3zh_CNLanguagePack 3.2.0.0 {D763D19C-1308-492E-A5EA-D5AB6381A442} requires a parent with following specification:
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | Family: DVA
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | ProductName: Adobe Prelude CC 2014_AdobePrelude3zh_CNLanguagePack
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | MinVersion: 0.0.0.0
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | This payload will be ignored in this session.
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 |   Adobe Prelude CC 2014_3.0.1_AdobePrelude3AllTrial 3.0.1.0 {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}: 0 (0,0)
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 |   Adobe Prelude CC 2014_3.2.0_AdobePrelude3AllTrial 3.2.0.0 {057A81F0-0D17-4E50-89B7-25819A5CF1CE}: 0 (0,0)
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 |   Adobe Prelude CC 2014_3.2.0_AdobePrelude3en_USLanguagePack 3.2.0.0 {1D047A7E-13B2-4291-A978-452AC6B7F316}: 0 (0,0)
02/25/15 15:14:24:333 | [INFO] | | OOBE | DE | | | | 18189180 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
02/25/15 15:14:24:334 | [INFO] | | OOBE | DE | | | | 18189180 | Patch Adobe Prelude CC 2014_3.2.0_AdobePrelude3AllTrial 3.2.0.0 {057A81F0-0D17-4E50-89B7-25819A5CF1CE} can be applied to product Adobe Prelude CC 2014 3.0.0.0 {2A054E48-0A75-42BD-8738-EC9AB4E2207A}
02/25/15 15:14:24:334 | [INFO] | | OOBE | DE | | | | 18189180 | Patch Adobe Prelude CC 2014_3.2.0_AdobePrelude3en_USLanguagePack 3.2.0.0 {1D047A7E-13B2-4291-A978-452AC6B7F316} can be applied to product Adobe Prelude CC 2014_AdobePrelude3en_USLanguagePack 3.0.0.0 {82FD7DD6-562E-4CD5-A516-3E8A12355893}
02/25/15 15:14:24:334 | [INFO] | | OOBE | DE | | | | 18189180 | Patch Adobe Prelude CC 2014_3.0.1_AdobePrelude3AllTrial 3.0.1.0 {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B} can be applied to product Adobe Prelude CC 2014 3.0.0.0 {2A054E48-0A75-42BD-8738-EC9AB4E2207A}
02/25/15 15:14:25:975 | [INFO] | | OOBE | DE | | | | 18189180 | Setting property "installSourcePath" to: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0
02/25/15 15:14:25:975 | [INFO] | | OOBE | DE | | | | 18189180 | Setting property "mode" to: silent
02/25/15 15:14:25:975 | [INFO] | | OOBE | DE | | | | 18189180 | Setting property "updateManifestPath" to: /Users/jamesmcanear/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobePrelude-3.0.0-Trial/3.2.0/3.2.0.xml
02/25/15 15:14:25:975 | [INFO] | | OOBE | DE | | | | 18189180 | Setting property "workflow" to: updater
02/25/15 15:14:25:975 | [INFO] | | OOBE | DE | | | | 18189180 | Overwrite property "extensionsOnly" to: 1
02/25/15 15:14:25:975 | [INFO] | | OOBE | DE | | | | 18189180 | Overwrite property "mode" to: silent
02/25/15 15:14:25:975 | [INFO] | | OOBE | DE | | | | 18189180 | Overwrite property "patchesOnly" to: 1
02/25/15 15:14:25:975 | [INFO] | | OOBE | DE | | | | 18189180 | Overwrite property "updateManifestPath" to: /Users/jamesmcanear/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobePrelude-3.0.0-Trial/3.2.0/3.2.0.xml
02/25/15 15:14:25:976 | [INFO] | | OOBE | DE | | | | 18189180 | Overwrite property "workflow" to: updater
02/25/15 15:14:25:976 | [INFO] | | OOBE | DE | | | | 18189180 | Found payload actions:
02/25/15 15:14:25:976 | [INFO] | | OOBE | DE | | | | 18189180 | Deciding what installer mode to use...
02/25/15 15:14:26:034 | [INFO] | | OOBE | DE | | | | 18189180 | BEGIN Setting requested payload actions
02/25/15 15:14:26:034 | [INFO] | | OOBE | DE | | | | 18189180 | Value returned on lookup of payload: Adobe Prelude CC 2014_3.0.1_AdobePrelude3AllTrial 3.0.1.0 {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B} is: true
02/25/15 15:14:26:034 | [INFO] | | OOBE | DE | | | | 18189180 | Action string for Adobe Prelude CC 2014_3.0.1_AdobePrelude3AllTrial 3.0.1.0 {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B} is install
02/25/15 15:14:26:035 | [INFO] | | OOBE | DE | | | | 18189180 | Value returned on lookup of payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3AllTrial 3.2.0.0 {057A81F0-0D17-4E50-89B7-25819A5CF1CE} is: false
02/25/15 15:14:26:035 | [INFO] | | OOBE | DE | | | | 18189180 | Action string for Adobe Prelude CC 2014_3.2.0_AdobePrelude3AllTrial 3.2.0.0 {057A81F0-0D17-4E50-89B7-25819A5CF1CE} is install
02/25/15 15:14:26:035 | [INFO] | | OOBE | DE | | | | 18189180 | Value returned on lookup of payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3en_USLanguagePack 3.2.0.0 {1D047A7E-13B2-4291-A978-452AC6B7F316} is: true
02/25/15 15:14:26:035 | [INFO] | | OOBE | DE | | | | 18189180 | Action string for Adobe Prelude CC 2014_3.2.0_AdobePrelude3en_USLanguagePack 3.2.0.0 {1D047A7E-13B2-4291-A978-452AC6B7F316} is install
02/25/15 15:14:26:035 | [INFO] | | OOBE | DE | | | | 18189180 | END Setting requested payload actions
02/25/15 15:14:26:036 | [INFO] | | OOBE | DE | | | | 18189180 | Collected advanced path check information for INSTALLDIR
02/25/15 15:14:26:036 | [INFO] | | OOBE | DE | | | | 18189180 | INSTALLDIR is a well-formed path
02/25/15 15:14:26:036 | [INFO] | | OOBE | DE | | | | 18189180 | INSTALLDIR is not the root path
02/25/15 15:14:26:036 | [INFO] | | OOBE | DE | | | | 18189180 | INSTALLDIR is on a local volume
02/25/15 15:14:26:036 | [INFO] | | OOBE | DE | | | | 18189180 | INSTALLDIR is on a writable volume
02/25/15 15:14:26:036 | [INFO] | | OOBE | DE | | | | 18189180 | INSTALLDIR is not on a case sensitive volume
02/25/15 15:14:26:036 | [INFO] | | OOBE | DE | | | | 18189180 | INSTALLDIR passed path basic path validation: /Applications
02/25/15 15:14:26:107 | [INFO] | | OOBE | DE | | | | 18189180 | ::START TIMER:: [System check :{3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}]
02/25/15 15:14:26:107 | [INFO] | | OOBE | DE | | | | 18189180 | In UninstallPreSystemCheckProc
02/25/15 15:14:26:107 | [INFO] | | OOBE | DE | | | | 18189180 | Custom action return code: 0
02/25/15 15:14:26:107 | [INFO] | | OOBE | DE | | | | 18189180 | :: END TIMER :: [System check :{3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}] took 0 milliseconds (0 seconds)
02/25/15 15:14:26:130 | [INFO] | | OOBE | DE | | | | 18189180 | ::START TIMER:: [System check :{057A81F0-0D17-4E50-89B7-25819A5CF1CE}]
02/25/15 15:14:26:131 | [INFO] | | OOBE | DE | | | | 18189180 | In InstallPreSystemCheckProc
02/25/15 15:14:26:131 | [INFO] | | OOBE | DE | | | | 18189180 | Custom action return code: 0
02/25/15 15:14:26:131 | [INFO] | | OOBE | DE | | | | 18189180 | :: END TIMER :: [System check :{057A81F0-0D17-4E50-89B7-25819A5CF1CE}] took 0 milliseconds (0 seconds) DTR = inf KBPS (inf MBPS)
02/25/15 15:14:26:366 | [INFO] | | OOBE | DE | | | | 18189180 | BEGIN InstallOperationsQueue Unordered operations
02/25/15 15:14:26:366 | [INFO] | | OOBE | DE | | | | 18189180 |   Adobe Prelude CC 2014_3.2.0_AdobePrelude3AllTrial 3.2.0.0 {057A81F0-0D17-4E50-89B7-25819A5CF1CE}: with operation install
02/25/15 15:14:26:366 | [INFO] | | OOBE | DE | | | | 18189180 |   Adobe Prelude CC 2014_3.2.0_AdobePrelude3en_USLanguagePack 3.2.0.0 {1D047A7E-13B2-4291-A978-452AC6B7F316}: with operation repair
02/25/15 15:14:26:366 | [INFO] | | OOBE | DE | | | | 18189180 |   Adobe Prelude CC 2014_3.0.1_AdobePrelude3AllTrial 3.0.1.0 {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}: with operation remove
02/25/15 15:14:26:366 | [INFO] | | OOBE | DE | | | | 18189180 | END InstallOperationsQueue Unordered operations
02/25/15 15:14:26:366 | [INFO] | | OOBE | DE | | | | 18189180 | BEGIN InstallOperationsQueue Ordered operations
02/25/15 15:14:26:366 | [INFO] | | OOBE | DE | | | | 18189180 |   Adobe Prelude CC 2014_3.0.1_AdobePrelude3AllTrial 3.0.1.0 {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}: with operation remove
02/25/15 15:14:26:366 | [INFO] | | OOBE | DE | | | | 18189180 |   Adobe Prelude CC 2014_3.2.0_AdobePrelude3AllTrial 3.2.0.0 {057A81F0-0D17-4E50-89B7-25819A5CF1CE}: with operation install
02/25/15 15:14:26:366 | [INFO] | | OOBE | DE | | | | 18189180 |   Adobe Prelude CC 2014_3.2.0_AdobePrelude3en_USLanguagePack 3.2.0.0 {1D047A7E-13B2-4291-A978-452AC6B7F316}: with operation repair
02/25/15 15:14:26:366 | [INFO] | | OOBE | DE | | | | 18189180 | END InstallOperationsQueue Ordered operations
02/25/15 15:14:26:466 | [WARN] | | OOBE | DE | | | | 18189180 | DW035: Patcher: Adobe Prelude CC 2014_3.2.0_AdobePrelude3en_USLanguagePack 3.2.0.0 {1D047A7E-13B2-4291-A978-452AC6B7F316} has already been applied. Patchers cannot be repaired/reinstalled, skipping this patcher
02/25/15 15:14:26:471 | [INFO] | | OOBE | DE | | | | 18189180 | Payloads passed preflight validation.
02/25/15 15:14:26:471 | [INFO] | | OOBE | DE | | | | 18189180 | Call PreSession Custom Hook
02/25/15 15:14:26:471 | [INFO] | | OOBE | DE | | | | 18189180 | ::START TIMER:: [Pre session :{057A81F0-0D17-4E50-89B7-25819A5CF1CE}]
02/25/15 15:14:26:471 | [INFO] | | OOBE | DE | | | | 18189180 | In InstallSessionOpenProc
02/25/15 15:14:26:471 | [INFO] | | OOBE | DE | | | | 18189180 | Custom action return code: 0
02/25/15 15:14:26:471 | [INFO] | | OOBE | DE | | | | 18189180 | :: END TIMER :: [Pre session :{057A81F0-0D17-4E50-89B7-25819A5CF1CE}] took 0 milliseconds (0 seconds)
02/25/15 15:14:26:471 | [INFO] | | OOBE | DE | | | | 18189180 | BEGIN InstallOperationsQueue Unordered operations
02/25/15 15:14:26:471 | [INFO] | | OOBE | DE | | | | 18189180 |   Adobe Prelude CC 2014_3.2.0_AdobePrelude3AllTrial 3.2.0.0 {057A81F0-0D17-4E50-89B7-25819A5CF1CE}: with operation install
02/25/15 15:14:26:471 | [INFO] | | OOBE | DE | | | | 18189180 |   Adobe Prelude CC 2014_3.2.0_AdobePrelude3en_USLanguagePack 3.2.0.0 {1D047A7E-13B2-4291-A978-452AC6B7F316}: with operation repair
02/25/15 15:14:26:471 | [INFO] | | OOBE | DE | | | | 18189180 |   Adobe Prelude CC 2014_3.0.1_AdobePrelude3AllTrial 3.0.1.0 {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}: with operation remove
02/25/15 15:14:26:471 | [INFO] | | OOBE | DE | | | | 18189180 | END InstallOperationsQueue Unordered operations
02/25/15 15:14:26:471 | [INFO] | | OOBE | DE | | | | 18189180 | BEGIN InstallOperationsQueue Ordered operations
02/25/15 15:14:26:471 | [INFO] | | OOBE | DE | | | | 18189180 |   Adobe Prelude CC 2014_3.0.1_AdobePrelude3AllTrial 3.0.1.0 {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}: with operation remove
02/25/15 15:14:26:471 | [INFO] | | OOBE | DE | | | | 18189180 |   Adobe Prelude CC 2014_3.2.0_AdobePrelude3AllTrial 3.2.0.0 {057A81F0-0D17-4E50-89B7-25819A5CF1CE}: with operation install
02/25/15 15:14:26:472 | [INFO] | | OOBE | DE | | | | 18189180 |   Adobe Prelude CC 2014_3.2.0_AdobePrelude3en_USLanguagePack 3.2.0.0 {1D047A7E-13B2-4291-A978-452AC6B7F316}: with operation repair
02/25/15 15:14:26:472 | [INFO] | | OOBE | DE | | | | 18189180 | END InstallOperationsQueue Ordered operations
02/25/15 15:14:26:604 | [INFO] | | OOBE | DE | | | | 18189180 | Calling the custom action code for pre-remove for payload Adobe Prelude CC 2014_3.0.1_AdobePrelude3AllTrial 3.0.1.0 {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}
02/25/15 15:14:26:605 | [INFO] | | OOBE | DE | | | | 18189180 | ::START TIMER:: [Pre payload :{3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}]
02/25/15 15:14:26:605 | [INFO] | | OOBE | DE | | | | 18189180 | In PrePayloadUninstallProc
02/25/15 15:14:26:605 | [INFO] | | OOBE | DE | | | | 18189180 | Custom action return code: 0
02/25/15 15:14:26:605 | [INFO] | | OOBE | DE | | | | 18189180 | :: END TIMER :: [Pre payload :{3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}] took 0 milliseconds (0 seconds)
02/25/15 15:14:26:605 | [INFO] | | OOBE | DE | | | | 18189180 | ::START TIMER:: [Payload Operation :{3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}]
02/25/15 15:14:26:606 | [INFO] | | OOBE | DE | | | | 18189414 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/25/15 15:14:26:606 | [INFO] | | OOBE | DE | | | | 18189414 | Installer Operation: PayloadUninstaller
02/25/15 15:14:26:606 | [INFO] | | OOBE | DE | | | | 18189414 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/25/15 15:14:26:606 | [INFO] | | OOBE | DE | | | | 18189414 | Session {057A81F0-0D17-4E50-89B7-25819A5CF1CE} modify request for AdobeCode: {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}
02/25/15 15:14:26:609 | [INFO] | | OOBE | DE | | | | 18189414 | Effective AdobeCode for: {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B} is {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}
02/25/15 15:14:26:611 | [INFO] | | OOBE | DE | | | | 18189414 | Payload Adobe Prelude CC 2014_3.0.1_AdobePrelude3AllTrial 3.0.1.0 {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}: Calling ARKEngine from path /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources
02/25/15 15:14:36:850 | [INFO] | | OOBE | DE | | | | 18189414 | CustomizedPatch property not found in database
02/25/15 15:14:36:891 | [INFO] | | OOBE | DE | | | | 18189414 | Beginning un-installation for payload at /Library/Application Support/Adobe/Uninstall/{3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}.db
02/25/15 15:14:37:185 | [INFO] | | OOBE | DE | | | | 18189414 | Completing un-installation for payload at /Library/Application Support/Adobe/Uninstall/{3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}.db
02/25/15 15:14:37:302 | [INFO] | | OOBE | DE | | | | 18189414 | Physical payload uninstall result:0
02/25/15 15:14:37:366 | [INFO] | | OOBE | DE | | | | 18189180 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
02/25/15 15:14:37:366 | [INFO] | | OOBE | DE | | | | 18189180 | :: END TIMER :: [Payload Operation :{3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}] took 10760 milliseconds (10.76 seconds) DTR = 13290 KBPS (12.9785 MBPS)
02/25/15 15:14:37:562 | [INFO] | | OOBE | DE | | | | 18189180 | User specified overrideFile:
02/25/15 15:14:37:760 | [INFO] | | OOBE | DE | | | | 18189180 | Successfully updated the csu inventory for Adobe Prelude CC 2014_3.0.1_AdobePrelude3AllTrial 3.0.1.0 {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B} return values 0:0
02/25/15 15:14:37:761 | [INFO] | | OOBE | DE | | | | 18189180 | Calling the custom action code for post-remove for payload Adobe Prelude CC 2014_3.0.1_AdobePrelude3AllTrial 3.0.1.0 {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}
02/25/15 15:14:37:762 | [INFO] | | OOBE | DE | | | | 18189180 | ::START TIMER:: [Post payload :{3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}]
02/25/15 15:14:37:763 | [INFO] | | OOBE | DE | | | | 18189180 | In PostPayloadUninstallProc
02/25/15 15:14:37:763 | [INFO] | | OOBE | DE | | | | 18189180 | Custom action return code: 0
02/25/15 15:14:37:763 | [INFO] | | OOBE | DE | | | | 18189180 | :: END TIMER :: [Post payload :{3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}] took 0 milliseconds (0 seconds) DTR = inf KBPS (inf MBPS)
02/25/15 15:14:37:967 | [INFO] | | OOBE | DE | | | | 18189180 | Calling the custom action code for pre-install for payload Adobe Prelude CC 2014_3.2.0_AdobePrelude3AllTrial 3.2.0.0 {057A81F0-0D17-4E50-89B7-25819A5CF1CE}
02/25/15 15:14:37:967 | [INFO] | | OOBE | DE | | | | 18189180 | ::START TIMER:: [Pre payload :{057A81F0-0D17-4E50-89B7-25819A5CF1CE}]
02/25/15 15:14:37:968 | [INFO] | | OOBE | DE | | | | 18189180 | In PrePayloadInstallProc
02/25/15 15:14:37:968 | [INFO] | | OOBE | DE | | | | 18189180 | Custom action return code: 0
02/25/15 15:14:37:968 | [INFO] | | OOBE | DE | | | | 18189180 | :: END TIMER :: [Pre payload :{057A81F0-0D17-4E50-89B7-25819A5CF1CE}] took 0 milliseconds (0 seconds)
02/25/15 15:14:37:968 | [INFO] | | OOBE | DE | | | | 18189180 | ::START TIMER:: [Payload Operation :{057A81F0-0D17-4E50-89B7-25819A5CF1CE}]
02/25/15 15:14:37:970 | [INFO] | | OOBE | DE | | | | 18189549 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/25/15 15:14:37:970 | [INFO] | | OOBE | DE | | | | 18189549 | Installer Operation: PayloadInstaller
02/25/15 15:14:37:970 | [INFO] | | OOBE | DE | | | | 18189549 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/25/15 15:14:37:970 | [INFO] | | OOBE | DE | | | | 18189549 | Request to install payload
02/25/15 15:14:37:994 | [INFO] | | OOBE | DE | | | | 18189549 | Payload Adobe Prelude CC 2014_3.2.0_AdobePrelude3AllTrial 3.2.0.0 {057A81F0-0D17-4E50-89B7-25819A5CF1CE}: Calling ARKEngine from path /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources
02/25/15 15:14:47:968 | [INFO] | | OOBE | DE | | | | 18189549 | Extracting assets complete. Number assets: 1
02/25/15 15:14:47:968 | [INFO] | | OOBE | DE | | | | 18189549 | CustomizedPatch property not found in database
02/25/15 15:14:47:969 | [INFO] | | OOBE | DE | | | | 18189549 | Beginning installation for payload at /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3AllTrial-091214033915/Install.db
02/25/15 15:14:48:079 | [ERROR] | | OOBE | DE | | | | 18189549 | DS015: Unable to read symlink target of source file "/Applications/Adobe Prelude CC 2014/Adobe Prelude CC 2014.app/Contents/Frameworks/XMPMetadata.framework/XMPMetadata"(Seq 810)
02/25/15 15:14:48:079 | [WARN] | | OOBE | DE | | | | 18189549 | DW063: Command ARKCopySymlinkCommand failed.(Seq 810)
02/25/15 15:14:48:079 | [INFO] | | OOBE | DE | | | | 18189549 | Completing installation for payload at /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3AllTrial-091214033915/Install.db
02/25/15 15:14:49:355 | [INFO] | | OOBE | DE | | | | 18189180 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
02/25/15 15:14:49:355 | [INFO] | | OOBE | DE | | | | 18189180 | :: END TIMER :: [Payload Operation :{057A81F0-0D17-4E50-89B7-25819A5CF1CE}] took 11386 milliseconds (11.386 seconds) DTR = 23.1864 KBPS (0.0226429 MBPS)
02/25/15 15:14:49:356 | [INFO] | | OOBE | DE | | | | 18189180 | User specified overrideFile:
02/25/15 15:14:49:359 | [INFO] | | OOBE | DE | | | | 18189180 | The csu inventory was not updated for payload Adobe Prelude CC 2014_3.2.0_AdobePrelude3AllTrial 3.2.0.0 {057A81F0-0D17-4E50-89B7-25819A5CF1CE}, value of local var is -1
02/25/15 15:14:49:359 | [INFO] | | OOBE | DE | | | | 18189180 | Calling the ROLLBACK custom action code for pre-install for payload Adobe Prelude CC 2014_3.2.0_AdobePrelude3AllTrial 3.2.0.0 {057A81F0-0D17-4E50-89B7-25819A5CF1CE}
02/25/15 15:14:49:359 | [INFO] | | OOBE | DE | | | | 18189180 | ::START TIMER:: [Pre payload :{057A81F0-0D17-4E50-89B7-25819A5CF1CE}]
02/25/15 15:14:49:359 | [INFO] | | OOBE | DE | | | | 18189180 | In PrePayloadInstallProc
02/25/15 15:14:49:359 | [INFO] | | OOBE | DE | | | | 18189180 | Custom action return code: 0
02/25/15 15:14:49:359 | [INFO] | | OOBE | DE | | | | 18189180 | :: END TIMER :: [Pre payload :{057A81F0-0D17-4E50-89B7-25819A5CF1CE}] took 0 milliseconds (0 seconds) DTR = inf KBPS (inf MBPS)
02/25/15 15:14:49:516 | [WARN] | | OOBE | DE | | | | 18189180 | DW035: Patcher: Adobe Prelude CC 2014_3.2.0_AdobePrelude3en_USLanguagePack 3.2.0.0 {1D047A7E-13B2-4291-A978-452AC6B7F316} has already been applied. Patchers cannot be repaired/reinstalled, skipping this patcher
02/25/15 15:14:49:516 | [INFO] | | OOBE | DE | | | | 18189180 | Skipping payload Adobe Prelude CC 2014_3.2.0_AdobePrelude3en_USLanguagePack 3.2.0.0 {1D047A7E-13B2-4291-A978-452AC6B7F316} as payload is not cached
02/25/15 15:14:49:649 | [INFO] | | OOBE | DE | | | | 18189180 | No operation. We're done:
02/25/15 15:14:51:658 | [INFO] | | OOBE | DE | | | | 18189180 | Total components installed: 0
02/25/15 15:14:51:658 | [INFO] | | OOBE | DE | | | | 18189180 | Total components repaired: 0
02/25/15 15:14:51:658 | [INFO] | | OOBE | DE | | | | 18189180 | Successfully removed 1 component:
02/25/15 15:14:51:658 | [INFO] | | OOBE | DE | | | | 18189180 | - Adobe Prelude CC 2014_3.0.1_AdobePrelude3AllTrial
02/25/15 15:14:51:658 | [WARN] | | OOBE | DE | | | | 18189180 | DW050: The following payload errors were found during install:
02/25/15 15:14:51:658 | [WARN] | | OOBE | DE | | | | 18189180 | DW050: - Adobe Prelude CC 2014_3.2.0_AdobePrelude3AllTrial: Install failed
02/25/15 15:14:51:658 | [WARN] | | OOBE | DE | | | | 18189180 | DW050: - Adobe Prelude CC 2014_3.2.0_AdobePrelude3en_USLanguagePack: Patch already installed
02/25/15 15:14:51:658 | [INFO] | | OOBE | DE | | | | 18189180 | Call PostSession Custom Hook
02/25/15 15:14:51:658 | [INFO] | | OOBE | DE | | | | 18189180 | ::START TIMER:: [Post session :{057A81F0-0D17-4E50-89B7-25819A5CF1CE}]
02/25/15 15:14:51:658 | [INFO] | | OOBE | DE | | | | 18189180 | In InstallSessionCloseProc
02/25/15 15:14:51:658 | [INFO] | | OOBE | DE | | | | 18189180 | Custom action return code: 0
02/25/15 15:14:51:658 | [INFO] | | OOBE | DE | | | | 18189180 | :: END TIMER :: [Post session :{057A81F0-0D17-4E50-89B7-25819A5CF1CE}] took 0 milliseconds (0 seconds)
02/25/15 15:14:51:659 | [INFO] | | OOBE | DE | | | | 18189180 | :: END TIMER :: [Total Timer] took 37751 milliseconds (37.751 seconds) DTR = 3742.42 KBPS (3.6547 MBPS)
02/25/15 15:14:52:667 | [INFO] | | OOBE | DE | | | | 18189180 | -------------------------------------- Summary --------------------------------------
02/25/15 15:14:52:667 | [INFO] | | OOBE | DE | | | | 18189180 | - 0 fatal error(s), 1 error(s)
02/25/15 15:14:52:667 | [INFO] | | OOBE | DE | | | | 18189180 | OSX version: 10.10.2
02/25/15 15:14:52:667 | [INFO] | | OOBE | DE | | | | 18189180 |
02/25/15 15:14:52:667 | [INFO] | | OOBE | DE | | | | 18189180 | ----------- Payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3AllTrial 3.2.0.0 {057A81F0-0D17-4E50-89B7-25819A5CF1CE} -----------
02/25/15 15:14:52:667 | [INFO] | | OOBE | DE | | | | 18189180 | ERROR: DS015: Unable to read symlink target of source file "/Applications/Adobe Prelude CC 2014/Adobe Prelude CC 2014.app/Contents/Frameworks/XMPMetadata.framework/XMPMetadata"(Seq 810)
02/25/15 15:14:52:667 | [INFO] | | OOBE | DE | | | | 18189180 |
02/25/15 15:14:52:668 | [INFO] | | OOBE | DE | | | | 18189180 | Please search the above error string(s) to find when the error occurred.
02/25/15 15:14:52:668 | [INFO] | | OOBE | DE | | | | 18189180 | These errors resulted in installer Exit Code mentioned below.
02/25/15 15:14:52:668 | [INFO] | | OOBE | DE | | | | 18189180 | -------------------------------------------------------------------------------------
02/25/15 15:14:52:668 | [INFO] | | OOBE | DE | | | | 18189180 |
02/25/15 15:14:52:668 | [INFO] | | OOBE | DE | | | | 18189180 | Exit Code: 7 - Unable to complete Silent workflow.
02/25/15 15:14:52:668 | [INFO] | | OOBE | DE | | | | 18189180 | Please see specific errors for troubleshooting. For example, ERROR: DS015 ...
02/25/15 15:14:52:668 | [INFO] | | OOBE | DE | | | | 18189180 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/25/15 15:14:52:668 | [INFO] | | OOBE | DE | | | | 18189180 | END - Installer Session
02/25/15 15:14:52:668 | [INFO] | | OOBE | DE | | | | 18189180 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/25/15 15:28:16:874 | [INFO] | | OOBE | DE | | | | 18198735 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/25/15 15:28:16:874 | [INFO] | | OOBE | DE | | | | 18198735 | Visit http://www.adobe.com/go/loganalyzer/ for more information
02/25/15 15:28:16:874 | [INFO] | | OOBE | DE | | | | 18198735 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/25/15 15:28:16:874 | [INFO] | | OOBE | DE | | | | 18198735 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/25/15 15:28:16:874 | [INFO] | | OOBE | DE | | | | 18198735 | START - Installer Session
02/25/15 15:28:16:874 | [INFO] | | OOBE | DE | | | | 18198735 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/25/15 15:28:16:875 | [INFO] | | OOBE | DE | | | | 18198735 | RIBS version: 8.0.0.22
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | OSX version: 10.10.2
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | ::START TIMER:: [Total Timer]
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | CHECK: Single instance running
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | CHECK : Credentials
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | Load Deployment File
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | deploymentFile option not given
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | CHECK : Another Native OS installer already running
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | Create Required Folders
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | Assuming install mode
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | Looking up install source path
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | Sync Media DB ...
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | ::START TIMER:: [Sync Media DB]
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | Pre check media db sync
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | End of Pre check media db sync. Exit code: 0
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | :: END TIMER :: [Sync Media DB] took 120 milliseconds (0.12 seconds)
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | Ready to initialize session to start with ...
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | ::START TIMER:: [CreatePayloadSession]
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | Updated source path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | Updating media info for: {057A81F0-0D17-4E50-89B7-25819A5CF1CE}
02/25/15 15:28:16:877 | [INFO] | | OOBE | DE | | | | 18198735 | Ignoring original data since install source is local
02/25/15 15:28:16:877 | [INFO] | | OOBE | DE | | | | 18198735 |   Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:28:16:877 | [INFO] | | OOBE | DE | | | | 18198735 |   Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3AllTrial-091214033915/AdobePrelude3AllTrial-091214033915.zip
02/25/15 15:28:16:877 | [INFO] | | OOBE | DE | | | | 18198735 | Updating media info for: {12533B61-732B-40B4-AC20-39A28A21BF0F}
02/25/15 15:28:16:878 | [INFO] | | OOBE | DE | | | | 18198735 | Ignoring original data since install source is local
02/25/15 15:28:16:878 | [INFO] | | OOBE | DE | | | | 18198735 |   Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:28:16:878 | [INFO] | | OOBE | DE | | | | 18198735 |   Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3pt_BRLanguagePack-091214034703/AdobePrelude3pt_BRLanguagePack-091214034703 .zip
02/25/15 15:28:16:878 | [INFO] | | OOBE | DE | | | | 18198735 | Updating media info for: {1D047A7E-13B2-4291-A978-452AC6B7F316}
02/25/15 15:28:16:878 | [INFO] | | OOBE | DE | | | | 18198735 | Ignoring original data since install source is local
02/25/15 15:28:16:878 | [INFO] | | OOBE | DE | | | | 18198735 |   Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:28:16:878 | [INFO] | | OOBE | DE | | | | 18198735 |   Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3en_USLanguagePack-091214034416/AdobePrelude3en_USLanguagePack-091214034416 .zip
02/25/15 15:28:16:878 | [INFO] | | OOBE | DE | | | | 18198735 | Updating media info for: {76B2C632-3D04-4ECB-883A-AB00269A7CE2}
02/25/15 15:28:16:879 | [INFO] | | OOBE | DE | | | | 18198735 | Ignoring original data since install source is local
02/25/15 15:28:16:879 | [INFO] | | OOBE | DE | | | | 18198735 |   Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:28:16:879 | [INFO] | | OOBE | DE | | | | 18198735 |   Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3de_DELanguagePack-091214034439/AdobePrelude3de_DELanguagePack-091214034439 .zip
02/25/15 15:28:16:879 | [INFO] | | OOBE | DE | | | | 18198735 | Updating media info for: {85925CBD-515E-47C8-BC18-E9C46D6D7A68}
02/25/15 15:28:16:880 | [INFO] | | OOBE | DE | | | | 18198735 | Ignoring original data since install source is local
02/25/15 15:28:16:880 | [INFO] | | OOBE | DE | | | | 18198735 |   Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:28:16:880 | [INFO] | | OOBE | DE | | | | 18198735 |   Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3ko_KRLanguagePack-091214034611/AdobePrelude3ko_KRLanguagePack-091214034611 .zip
02/25/15 15:28:16:880 | [INFO] | | OOBE | DE | | | | 18198735 | Updating media info for: {88C08632-B44E-4E11-9491-77DDA3F90829}
02/25/15 15:28:16:880 | [INFO] | | OOBE | DE | | | | 18198735 | Ignoring original data since install source is local
02/25/15 15:28:16:880 | [INFO] | | OOBE | DE | | | | 18198735 |   Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:28:16:880 | [INFO] | | OOBE | DE | | | | 18198735 |   Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3ja_JPLanguagePack-091214034554/AdobePrelude3ja_JPLanguagePack-091214034554 .zip
02/25/15 15:28:16:880 | [INFO] | | OOBE | DE | | | | 18198735 | Updating media info for: {A07ADF2D-74F3-4F58-BFF4-2B00D02F2D55}
02/25/15 15:28:16:881 | [INFO] | | OOBE | DE | | | | 18198735 | Ignoring original data since install source is local
02/25/15 15:28:16:881 | [INFO] | | OOBE | DE | | | | 18198735 |   Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:28:16:881 | [INFO] | | OOBE | DE | | | | 18198735 |   Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3fr_FRLanguagePack-091214034519/AdobePrelude3fr_FRLanguagePack-091214034519 .zip
02/25/15 15:28:16:881 | [INFO] | | OOBE | DE | | | | 18198735 | Updating media info for: {A56DD93C-99DD-40B2-B82D-D71A0DAD5A15}
02/25/15 15:28:16:881 | [INFO] | | OOBE | DE | | | | 18198735 | Ignoring original data since install source is local
02/25/15 15:28:16:881 | [INFO] | | OOBE | DE | | | | 18198735 |   Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:28:16:882 | [INFO] | | OOBE | DE | | | | 18198735 |   Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3it_ITLanguagePack-091214034536/AdobePrelude3it_ITLanguagePack-091214034536 .zip
02/25/15 15:28:16:882 | [INFO] | | OOBE | DE | | | | 18198735 | Updating media info for: {B35E47BD-F1C3-4E76-8F05-128130C96A6E}
02/25/15 15:28:16:882 | [INFO] | | OOBE | DE | | | | 18198735 | Ignoring original data since install source is local
02/25/15 15:28:16:882 | [INFO] | | OOBE | DE | | | | 18198735 |   Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:28:16:882 | [INFO] | | OOBE | DE | | | | 18198735 |   Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3ru_RULanguagePack-091214034646/AdobePrelude3ru_RULanguagePack-091214034646 .zip
02/25/15 15:28:16:882 | [INFO] | | OOBE | DE | | | | 18198735 | Updating media info for: {B761C8D3-B400-4508-959D-2509C5D041A1}
02/25/15 15:28:16:883 | [INFO] | | OOBE | DE | | | | 18198735 | Ignoring original data since install source is local
02/25/15 15:28:16:883 | [INFO] | | OOBE | DE | | | | 18198735 |   Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:28:16:883 | [INFO] | | OOBE | DE | | | | 18198735 |   Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3es_ESLanguagePack-091214034501/AdobePrelude3es_ESLanguagePack-091214034501 .zip
02/25/15 15:28:16:883 | [INFO] | | OOBE | DE | | | | 18198735 | Updating media info for: {D763D19C-1308-492E-A5EA-D5AB6381A442}
02/25/15 15:28:16:883 | [INFO] | | OOBE | DE | | | | 18198735 | Ignoring original data since install source is local
02/25/15 15:28:16:883 | [INFO] | | OOBE | DE | | | | 18198735 |   Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:28:16:883 | [INFO] | | OOBE | DE | | | | 18198735 |   Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3zh_CNLanguagePack-091214034628/AdobePrelude3zh_CNLanguagePack-091214034628 .zip
02/25/15 15:28:16:883 | [INFO] | | OOBE | DE | | | | 18198735 | -------------------- END - Updating Media Sources - END --------------------
02/25/15 15:28:16:895 | [INFO] | | OOBE | DE | | | | 18198735 | Supported RIBS version range: [0.0.0.0,8.0.0.22]
02/25/15 15:28:16:896 | [INFO] | | OOBE | DE | | | | 18198735 | ----------------- CreatePayloadSession: machine is x86 ---------------
02/25/15 15:28:23:213 | [INFO] | | OOBE | DE | | | | 18198735 | Setting ignore refcount for 'Adobe Prelude CC 2014_3.0.1_AdobePrelude3AllTrial 3.0.1.0 {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}' getting upgraded by 'Adobe Prelude CC 2014_3.2.0_AdobePrelude3AllTrial 3.2.0.0 {057A81F0-0D17-4E50-89B7-25819A5CF1CE}'
02/25/15 15:28:23:213 | [INFO] | | OOBE | DE | | | | 18198735 | ______ Verify Dependency Subscribers ______
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3pt_BRLanguagePack 3.2.0.0 {12533B61-732B-40B4-AC20-39A28A21BF0F} requires a parent with following specification:
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | Family: DVA
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | ProductName: Adobe Prelude CC 2014_AdobePrelude3pt_BRLanguagePack
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | MinVersion: 0.0.0.0
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | This payload will be ignored in this session.
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3de_DELanguagePack 3.2.0.0 {76B2C632-3D04-4ECB-883A-AB00269A7CE2} requires a parent with following specification:
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | Family: DVA
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | ProductName: Adobe Prelude CC 2014_AdobePrelude3de_DELanguagePack
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | MinVersion: 0.0.0.0
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | This payload will be ignored in this session.
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3ko_KRLanguagePack 3.2.0.0 {85925CBD-515E-47C8-BC18-E9C46D6D7A68} requires a parent with following specification:
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | Family: DVA
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | ProductName: Adobe Prelude CC 2014_AdobePrelude3ko_KRLanguagePack
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | MinVersion: 0.0.0.0
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | This payload will be ignored in this session.
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3ja_JPLanguagePack 3.2.0.0 {88C08632-B44E-4E11-9491-77DDA3F90829} requires a parent with following specification:
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | Family: DVA
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | ProductName: Adobe Prelude CC 2014_AdobePrelude3ja_JPLanguagePack
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | MinVersion: 0.0.0.0
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | This payload will be ignored in this session.
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3fr_FRLanguagePack 3.2.0.0 {A07ADF2D-74F3-4F58-BFF4-2B00D02F2D55} requires a parent with following specification:
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | Family: DVA
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | ProductName: Adobe Prelude CC 2014_AdobePrelude3fr_FRLanguagePack
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | MinVersion: 0.0.0.0
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | This payload will be ignored in this session.
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3it_ITLanguagePack 3.2.0.0 {A56DD93C-99DD-40B2-B82D-D71A0DAD5A15} requires a parent with following specification:
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | Family: DVA
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | ProductName: Adobe Prelude CC 2014_AdobePrelude3it_ITLanguagePack
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | MinVersion: 0.0.0.0
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | This payload will be ignored in this session.
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3ru_RULanguagePack 3.2.0.0 {B35E47BD-F1C3-4E76-8F05-128130C96A6E} requires a parent with following specification:
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | Family: DVA
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | ProductName: Adobe Prelude CC 2014_AdobePrelude3ru_RULanguagePack
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | MinVersion: 0.0.0.0
02/25/15 15:28:23:215 | [INFO] | | OOBE | DE | | | | 18198735 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:28:23:215 | [INFO] | | OOBE | DE | | | | 18198735 | This payload will be ignored in this session.
02/25/15 15:28:23:215 | [INFO] | | OOBE | DE | | | | 18198735 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3es_ESLanguagePack 3.2.0.0 {B761C8D3-B400-4508-959D-2509C5D041A1} requires a parent with following specification:
02/25/15 15:28:23:215 | [INFO] | | OOBE | DE | | | | 18198735 | Family: DVA
02/25/15 15:28:23:215 | [INFO] | | OOBE | DE | | | | 18198735 | ProductName: Adobe Prelude CC 2014_AdobePrelude3es_ESLanguagePack
02/25/15 15:28:23:215 | [INFO] | | OOBE | DE | | | | 18198735 | MinVersion: 0.0.0.0
02/25/15 15:28:23:215 | [INFO] | | OOBE | DE | | | | 18198735 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:28:23:215 | [INFO] | | OOBE | DE | | | | 18198735 | This payload will be ignored in this session.
02/25/15 15:28:23:215 | [INFO] | | OOBE | DE | | | | 18198735 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3zh_CNLanguagePack 3.2.0.0 {D763D19C-1308-492E-A5EA-D5AB6381A442} requires a parent with following specification:
02/25/15 15:28:23:215 | [INFO] | | OOBE | DE | | | | 18198735 | Family: DVA
02/25/15 15:28:23:215 | [INFO] | | OOBE | DE | | | | 18198735 | ProductName: Adobe Prelude CC 2014_AdobePrelude3zh_CNLanguagePack
02/25/15 15:28:23:215 | [INFO] | | OOBE | DE | | | | 18198735 | MinVersion: 0.0.0.0
02/25/15 15:28:23:215 | [INFO] | | OOBE | DE | | | | 18198735 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:28:23:215 | [INFO] | | OOBE | DE | | | | 18198735 | This payload will be ignored in this session.
02/25/15 15:28:23:215 | [INFO] | | OOBE | DE | | | | 18198735 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
02/25/15 15:28:23:215 | [INFO] | | OOBE | DE | | | | 18198735 |   Adobe Prelude CC 2014_3.0.1_AdobePrelude3AllTrial 3.0.1.0 {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}: 0 (0,0)
02/25/15 15:28:23:215 | [INFO] | | OOBE | DE | | | | 18198735 |   Adobe Prelude CC 2014_3.2.0_AdobePrelude3AllTrial 3.2.0.0 {057A81F0-0D17-4E50-89B7-25819A5CF1CE}: 0 (0,0)
02/25/15 15:28:23:215 | [INFO] |

Hi James,
Log out of Creative Cloud, then Log back in. Can you update now? If not, contact support here: Contact Customer Care
Thanks,
Kevin

Audio preview no longer works correctly since AE-CC update

Hi everyone.
Since updating AE CC a couple of days ago (now on 12.1.0.168) on OSX 10.8.5, 2.7GHz i7 16GB RAM, the audio and RAM preview no longer functions correctly.
The steps I follow are:
Open AE
Open project
Press . to preview audio from where I am on the timeline, OR RAM preview workspace
What happens is my cursor turns into the wheel of doom for a about 20 seconds, then the playback begins but the audio is sped up which is wrong. Video is correct speed.
If I stop the audio or RAM preview, then preview again, everything is fine and plays instantly. If a RAM preview loops, then the audio reverts to normal speed.
I can open up any and all of my different project files and audio previews perfectly and instantly as it should. It's just the first time I press the . key on a freshly opened instance of AE that I get this problem.
I've tried restarting my mac to no avail, and also changing the pref settings away from what the settings have always been and that doesn't work either. I've even trashed my prefs and that also doesn't work.
I work exclusively at 25fps. Frame rate for RAM preview is set to auto (25) and changing this from auto to 25 doesn't work.
Memory settings are default since trashing my prefs, 16GB installed, 4GB for other apps, no checked boxes are ticked.
Any ideas on what has happened please?

Thanks for letting us know, however, this is a user to user forum and not an "Apple Run" forum.
You need to report to Apple via:
http://www.apple.com/feedback/

Bridge CS6 Audio preview slow

I'm using Adobe Bridge CS6 x64 and the audio previews have a delay before they begin to play, while the video previews don't. Is there a way I can speed things up and have the audio play almost the second I click? I'm running a decent PC here, 16GB ram, and it occurs on both a 7200rpm 1tb drive and on an ssd. Bridge x64 is using 70mb of ram while it runs. The cache has been purged from preferences.
I've seen this guy VIDEO COPILOT | After Effects Tutorials, Plug-ins and Stock Footage for Post Production Professionals (Click "Watch Demo," at about 2:38 it shows him using bridge) use bridge and get near instant audio playback upon selecting a file, so why am I getting a short delay before playback?

When I saved a image to my desktop and wanted to open in Preview so I could do some altra fast tweeks like add sepia and then resaved it came up that I didn't have aothourization to save changes. I then as suggested went to finder - get info - and unlocked the file and entered the desktop password when prompted and closed but it still won't save the changes. I don't want to change it to open as a PS file because it is a JPEG and takes allot of effort when preview cnages under tools color is so efficient. Other suggestions to try?

Keyboard shortcuts not working in Prelude CC 2014.1

Not sure why but none of my keyboard shortcuts are working in Prelude CC 2014.1
For example, I can't use the Cmnd + right/left arrow to move forward or backward from one marker to the next. The keyboard shortcut even in the menu is actually greyed out:

Hi Ninose11,
See if this thread helps:New Tag feature shortkeys not working
Thanks,
Kevin

Is there a way to make the audio preview whenyou hold Control and slide the time handle the default?

Hello,
Is there a way to make it so that the audio preview that happens when you hold Control as you slide the Current Time Indicator handle is the default, so that you don't have to hold Control every time you slide it? It's gotten to where I'm holding Control anytime I slide that handle, so it would actually be quite convenient to be able to make the audio preview the default setting instead of requiring the holding down of Control. I searched in options but if it's there I must have missed it.
Thanks

No.
You can submit feature requests here:
http://www.adobe.com/go/wish

No sound heard in Audio Preview

Hello when I speak on the mic, the green bar in audio preview goes up and down however no sound is heard. How do I hear the sound from the mic during preview? Thanks.

As far as I know you can't hear the sound, just see the bars move. As long as the preview bars are high but remain green you know that your sound is being captured an the appropriate level. If you are unsure that your sound is coming through you could "listen" to the stream by opening it from the server, just to confirm that it is being captured.

Audio preview in finder...

The audio preview in the finder on tiger showed up like a quicktime player with a progress bar u could move as u wanted. The new audio preview doesnt give u that option. Any way of changing it back to the old way?

I understand the preview floating pane is quite good for somethings; but it's not very good if you want to listen to a track from a certain point, and then go back to what you where doing previously in other areas of the computer. As soon as you click on another program other than finder, or another finder window the track stops, and the only other option is listening to it all the way from the beginning. This is really limiting and annoying, especially if your listening to long mixes or podcasts. I would really like to be able to choose the way you preview in the finder, i.e. choose the progress bar thing like it had in the old OS.

Prelude CC 2014: No audio preview in Ingest window?

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