Printing to networked HP7210 problems

When any of the Macs in our house prints to an HP7210 that is networked through a PC a strange thing happens. It just intakes paper and spits them out blank until the paper tray is empty and then says it is out of paper. Any suggestions? The PCs all print OK.

The HP-provided driver is for direct USB only. You need to use a CUPS driver - either the Gutenprint ones included in OS X or the hpijs driver:
http://gimp-print.sourceforge.net/MacOSX.php
http://www.linuxfoundation.org/collaborate/workgroups/openprinting/macosx/hpijs
(yes, some non-postscript print drivers are less convenient than on Windows)

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    This question was solved.
    View Solution.

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    I am employed by HP

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    This question was solved.
    View Solution.

    Go into the printer settings and disable Wireless Direct. Done.
    Say thanks by clicking the Kudos Thumbs Up to the right in the post.
    If my post resolved your problem, please mark it as an Accepted Solution ...
    I worked for HP but now I'm retired!

  • A better way? Need to reinstall printer on network after shutting down computers.

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    On many older HP printers the software keeps track of the printer by IP address.  If that IP address changes (due to power outage, the printer re-logging on to the router after being moved, etc), the software can have a difficult time finding the printer.
    How comfortable are you in configuring your router?  First, print a Network Config Page from the front of the printer.  We can go from there.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

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    Hi,
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    Say thanks by clicking the Kudos thumb up in the post.
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    Hi garak0410,
    Glad to hear you have gotten the issue resolved. Have a wonderful day.
    I am an HP employee.
    Say Thanks by clicking the Kudos Star in the post that helped you.
    Please mark the post that solves your problem as "Accepted Solution"

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    I'm glad you finally succeeded. Your post was one I looked at trying to solve the same problem. But the drivers weren't visible for me after rebooting.
    I spent 2 days trying to make my LJ 2100 TN work with OS 10.8.2. The kicker was that when I tried to add the printer to my existing [ethernet] network with my new iMac on Wi-Fi it killed the existing network. No computer could now print! I could still get on-line though.
    I did a lot of research on the net; I called my ISP and did learn how to get the IP numbers on each device; I called Mac Tec, they passed the buck, saying because I wasn't using a Mac router they couldn't help.
    This post is for others that can't see the drivers they just downloaded. I solved my problem today:
    When I tried to add the printer to 'Print & Scan' the 'Add' window comes up; and even though I made the 2.12 download, there were no print drivers to be seen. Apple in it's infinite wisdom left out the 'Advanced' icon in the 'Add' window! Right click the header and add it. Now there is a function to actually search for the print drivers.
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  • HP Officejet Pro 8600 Plus Wireless/W​ired Network Sleep Problems

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    Honestly, this is a pretty common problem with this model.  I have found that setting a static IP address outside DHCP range and on the printer can help:
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    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • HP PSC 2510 all-in-one network setup problems

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    HP tech support advised me to download the latest installer/print driver and use that to install and configure the psc 2150. This is good advice, insofar as the old HP Director software has a memory leak and the old HP Scan was prone to crashing whenever the 2510 went into Energy Saving mode. But if your mac isn't running OX X 10.4 (Tiger), you'll find that your system doesn't seem to recognize the new print drivers installed with by the download. This is especially a problem if you follow HP tech support's advice and delete a bunch of files prior to upgrading from the old installer to the new one, as (I suspect) it was at this point that I deleted working printer drivers from my Macs running Mac OS 10.3.9.
    So if you're running 10.3.9 or earlier, I advise you not to delete any files and to configure your computer for the print and scanner functions in the opposite order that HP advises.
    Most important: through trial and error I discovered that the HP Setup application isn't able to configure the printer if more than one user is logged in (Fast User Switching!). (This is a particularly tricky error to diagnose as the only symptom is that the setup app keeps claiming that it "can't find device" even though in the stage just prior it had successfully detected it!) Log out all other users, then proceed with the following steps:
    1. Go to Print Center (called Print Setup Utility in Tiger), delete your old psc printer (if any) and click "add printer". The psc should show up in HP IP printing or under Rendezvous (called Bonjour in Tiger), and when you click on it, the Add Printer utilty should automatically find the "HP All-in-one" printer driver. If something's gone wrong, though, you may get the message “Print Driver not installed”. That's what happened to me after I deleted files (see above).
    SOLUTION: Run the PSC 2500 Series installer found on your original HP CD. When it finishes, it will start the HP setup assistant, in the course of which you'll be directed to go to the Print Center and add your printer. Do so.
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    3. Finally, since you didn't delete any files earlier, be sure to remove HP Director from your dock and from your Startup items (Login items in Tiger) by opening Mac System Prefs - Accounts - Startup/Login Items. HP Director has a memory leak. And it is superceded by the newer HP Device Manager when you download and run the latest HP installer. You should find the new HP Device Manager in your dock after step 2 (above).
    If you have questions, write me at the following email (account name reversed to foil spam bots):
    [email protected]
    Powerbook 17"   Mac OS X (10.4.3)  

    At the end of a long weekend of work, I've finished setting up my psc 2510 on a new wireless network. I use Tiger on two of my machines and Panther on the others. So I've posted advice over in the Tiger support forum, and I'm going to post the same instructions over here. (Moderators: I thought about just posting a link here to my other post, but I want to make sure that the search engine picks up this posting if someone does a search here.)
    I have four machines total, two of them running OS X 10.4, the others running 10.3.9.
    1. Start by hooking the printer up to a wired (ethernet) network. Print out a network config page (setup, 6, 1) when the printer shows its blue "networked" light. Dial the printer's URL into your web browser and enter the new network's info into the printer's embedded web server. If you get everything right, when you turn off the printer, disconnect the ethernet cable, and turn on the printer, you'll get that blue "networked" light after a minute or so.
    If you don't see the light, print out another config page and check the "Wireless Status": "Scanning" means that the printer's having trouble connecting to the network. Your best bet is to temporarily turn off all wireless encryption/security and reconfigure the printer's connection. Once you have a connection, then try adding various sorts of security/encryption. In my experience, the printer doesn't do well if the SSID of the network isn't being broadcast or with a list of acceptable MAC addresses. In my old network I managed to get the printer running with WPA security, but this time I had to settle for WEP 128 bit security.
    The Wireless Status will read "Disabled" if the printer has a USB cable or Ethernet cable attached. This means you need to unplug all cables (and possibly turn the printer off and on) to enable the wireless card. If the Wireless Status is "Disabled" even though you have no cables attached, you have probably reset the printer to factory defaults (see #2 below).
    Things to watch for: is the default gateway of the printer the same as that of your new network? I had to change my new network's gateway to "192.168.1.1 addressing" from "10.0.1.1 addressing" because the printer was expecting "192 etc." after being hooked up to a Linksys router for several years.
    Also, you may find you need to give the printer a self-assigned (manual) IP address, if other computers, once linked to the printer, lose printing and/or scanning capabilities a few days or weeks later. This can be set in the printer's web access server, but make sure to assign the printer an IP address that's compatible with the range of IPs that your router's is leasing to the network. I'm a novice at this network stuff, so sorry if I'm being vauge on this point.
    2. It's possible I could have saved myself a lot of trouble setting up the printer for the network if I had reset the printer's network settings to factory defaults right at the start. But if you decide to follow HP's instructions and reset network settings to factory defaults, BEWARE: the printer's embedded web server can’t for some reason configure the printer to re-enable wireless networking. And the latest download of the hp all-in-one installer doesn’t contain the network config utility found on the original HP installation CD. (On this old CD, the config utility isn’t part of the install package, but it is invoked automatically during the installation process.)
    SOLUTION: Run the PSC 2500 Series installer found on the HP CD, preferably from a Mac running an system older than Tiger. It might also be possible to avoid running the installer and just run the config utility.
    From this point on, I'll assume you've managed to get the printer on your network. Here's how to get all your computers configured to use the psc's printer and scanner functions.
    HP tech support advised me to download the latest installer/print driver and use that to install and configure the psc 2150. This is good advice, insofar as the old HP Director software has a memory leak and the old HP Scan was prone to crashing whenever the 2510 went into Energy Saving mode. But if your mac isn't running OX X 10.4 (Tiger), you'll find that your system doesn't seem to recognize the new print drivers installed with by the download. This is especially a problem if you follow HP tech support's advice and delete a bunch of files prior to upgrading from the old installer to the new one, as (I suspect) it was at this point that I deleted working printer drivers from my Macs running Mac OS 10.3.9.
    So if you're running 10.3.9 or earlier, I advise you not to delete any files and to configure your computer for the print and scanner functions in the opposite order that HP advises.
    Most important: through trial and error I discovered that the HP Setup application isn't able to configure the printer if more than one user is logged in (Fast User Switching!). (This is a particularly tricky error to diagnose as the only symptom is that the setup app keeps claiming that it "can't find device" even though in the stage just prior it had successfully detected it!) Log out all other users, then proceed with the following steps:
    1. Go to Print Center (called Print Setup Utility in Tiger), delete your old psc printer (if any) and click "add printer". The psc should show up in HP IP printing or under Rendezvous (called Bonjour in Tiger), and when you click on it, the Add Printer utilty should automatically find the "HP All-in-one" printer driver. If something's gone wrong, though, you may get the message “Print Driver not installed”. That's what happened to me after I deleted files (see above).
    SOLUTION: Run the PSC 2500 Series installer found on your original HP CD. When it finishes, it will start the HP setup assistant, in the course of which you'll be directed to go to the Print Center and add your printer. Do so.
    2. Once you've added the printer successfully, run the latest HP installer, a download from the HP website. You should be able to skip the step where it asks you to add the printer, as you did this in step one.
    3. Finally, since you didn't delete any files earlier, be sure to remove HP Director from your dock and from your Startup items (Login items in Tiger) by opening Mac System Prefs - Accounts - Startup/Login Items. HP Director has a memory leak. And it is superceded by the newer HP Device Manager when you download and run the latest HP installer. You should find the new HP Device Manager in your dock after step 2 (above).
    If you have questions, write me at the following email (account name reversed to foil spam bots):
    [email protected]
    Powerbook 17"   Mac OS X (10.4.3)  

  • Windows 7 64-bit cannot find HP C5280 printer over network

    I've had this working under the same conditions for several years, same computers, same printer, same network configuration.  One day, my computer stopped being able to print to the network computer, coming back with errors.  I uninstalled the printer and when I went to reinstall, it cannot locate the printer at all.  Everyone else on the network can see and use the printer, I can see and access the computer that it's plugged into, but going through the add a printer wizard, even specifically going into that computer manually, it sees no printer.
    I've run through the Microsoft Fixit, no results.  I've run through the HP Network Troubleshooter, no results.  I've rebooted all computers in question, no results.  It's not a networking problem, as I said, because I can fully access every other computer on the network.  The printer has been verified as shared and operable from every other computer on the network.
    Ideas?  Thanks.

    Check that printer sharing is still enabled on the host computer.  If it is, let's delete and re-add the printer on the host PC:
    1. Unplug the printer's USB cable.
    2. Go to Start > Control Panel > Devices and Printers and delete all instances of the printer.
    3. Plug the printer USB cable back in and wait for the PC to re-add it.
    4. Once it is re-added, right click the printer and enable/setup Printer Sharing.
    Try again from the ohter PC(s).
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

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