Pro x64 all in one connection to wireless I am not a IT person

My wireless is on but I am doing something wrong because it is not connecting to the printer. I have made several attempts but to no avail. Probably not looking in the right place as I am an Accountant not computer smart, not dumb but just not to smart about IT stuff. Please can I get some assistance.
Thanks Cabelgrl

Hello there @cabelgrl , Welcome to the HP Community
I understand you are showing the "wireless is on", however there is no connection to the printer. I will do my best to help you out!
If the printer is on the wireless network successfully, meaning you have ran the wireless setup wizard from the front control panel on the printer, and it connected, you can now move on to the computer work.
On the computer, download and start the installation for the printer. Here is the direct link you will need: HP Officejet Pro 8610 e-All-in-One Printer series Full Feature Software and Drivers
Run through the installation, following the on-screen instructions, and if you run into any error messages or codes, respond to me with the details and I will help you.
Good luck
R a i n b o w 7000I work on behalf of HP
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The campus wireless network uses:
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Hey ibebry,
The printer is designed to be used with WPA2 - Personal and not the Enterprise version. From the wiki artricle on WPA encryption:
WPA-Personal Also referred to as WPA-PSK (Pre-shared key) mode, it is designed for home and small office networks and doesn't require an authentication server. Each wireless network device authenticates with the access point using the same 256-bit key generated from a password or passphrase.
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If the network is using WPA-Enterprise, then most likely the 8600 will not be able to connect. Hope this helps.
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HP C6280 All-in-One connect to wireless

I am trying to connect my HP C6280 to a Belkin wireless router. Is this possible to do with this printer ?

Hello again demy6123,
Thank you for getting back to me with the computer information.
I have a few steps that we can take to see about installing the printer on to your computer and connecting over a wireless connection.
First off, please click on the following link for the HP Photosmart Full Feature Software and Drivers and save the download to the Desktop of the computer. This will allow the download to create it's own icon and make it easier for us to find when the download is complete.
The second step has to do with the printers power supply. Please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
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Please let me know if you have any issues or if you have any other questions, please feel free to ask.
Thanks for your time.
Cheers,
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Office jet pro l7780 all-in-one connects to network but Mac and iPads unable to find

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What router?
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I am employed by HP

How to tell if HP L7580 All In One printer is wireless ready or not

Hi -
How do I tell if my particular printer is capable of supporting wireless? And if it is, whether it has a wireless card already installed? And then how do I activate it?
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Hi Dave,
The HP Officejet Pro L5780 is not a wireless printer, it is a USB and a wireld network printer.
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We have a 1 and 1/2 year old HP Officejet Pro L7590 all-in-one . "Door Open" message would not go away even if all the doors are intact, or after we shut it down and turn it back on after 60 seconds. We could not print, fax nor copy. We talked to HP customer service which no longer support this series. How can we bring our printer back to work?

There are at least three interlock switches that can cause this error. One is on the door that covers the ink cartridges, one is on the top lid (covering the "guts" of the printer) you lift up to service the printheads and the third is on the back duplexer; if you don't have a duplexer, there should be a cover in place. You'll need to check all three to be sure they're in working order.
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Let's start here.
Printer does not maintain wireless connection.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02817031&tmp_task=solveCategory&cc=us&dlc=en&la...
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I worked for HP but now I'm retired!

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I have recently moved house and changed my wireless router from BT to Virgin.
I am running OS X 10.9.5
I am able to print from my mac without issue, however, it has stopped scanning. I have managed to get it to work twice on isolated instances but it won't work consistently.
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Hi there @Steph390 , welcome to the forums!
I have some suggestions for you to hopefully correct the scanning issue you are having. Please feel free to reply back and let me know the results!
1. Try power cycling the network devices:
Turn off the printer and computer and unplug the router for 1 minute (do not press any buttons on the router).
Plug the router back in and wait another minute, next turn on the printer and computer.
2. Mac OS X: How to reset the printing system
3. Repair disk permissions
4. Restart your computer.
5. Re-add the printer
Once the printer is connected on the network, follow these steps to maintain the wireless connection, normally a static IP will help out quite a bit: Printer Does Not Maintain Wireless Connection
Good luck to you
R a i n b o w 7000I work on behalf of HP
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HP Officejet Pro L7780 All-In-One printer

I am running Windows 8.1
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I can’t give you more than the info in my question about the model of the printer-HP Officejet Pro L7780 All-in-One printer
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I tried connecting via wireless and also switched over to wired lan but got same results (Printer Unavailable)
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Can't install an HP Pro 8600 all in one with full features on a Desktop with windows 7 64 bit OS, PC has an AMD chip set, connection is wireless.
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The installation recognizes the printer & IP address. In the last step of the setup the network connection is not recognized. When I try to add a printer in Windows, the Microsoft drivers are installed and the printer works fine, but no scan or fax.
I had success installing this wireless setup on 2 desktops (windows 7 & XP OS) and a laptop running VISTA. All of these have Intel CPU's. The installation completed fine.
The HP Installation CD has an AMD64 folder (with "hpinkins5912"), but no instruction on setup or updating AMD drivers.

Hey @mech3320 ,
Thank you for taking the time out of your day to ask that question on the HP Forums today!
I understand that you are having some trouble with the driver download on your AMD chipset but not your Intel one.
I recommend that you try the web download of the drivers after you uninstall the ones that you tried form the CD.
Driver Download Page
Let me know if the web drivers work better for you or not.
I worked for HP.

How do I set up my HP psc2175xi all in one printer for wireless printing or network printing?

How do I set up my HP psc2175xi all in one printer for wireless printing or network printing?
I am changing the set up of my home computer to add another computer.
I would like to go wireless from my computers to the hub and wired from the hub to my
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I am rather new to this way of setting up, so any help would be nice.

You could get a wireless router that supports USB printers, but these only support printing, not scanning. You could just go buy a new wireless printer since your printer is pretty old, anyway.
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I am employed by HP

HP OfficeJet Pro 8600 All-In-One Inkjet Printer

Hello, I have an HP OfficeJet Pro 8600 All-In-One Inkjet Printer. It started out working fine, but the touchscreen got lighter and lighter and would finally go out. Now, I cannot see the screen at all and therefore am unable to use the printer. I tried to delete the printer from my computer and reload the driver, but the driver requires that I use the touchscreen to initiate installation of the wireless capabilities and so forth. Without being able to have the touchscreen light up, I am unable to see and follow the directions to hook it back up to the computer. Any ideas? Does HP make a replacement touchscreen for this product? I bought this one because I have another one that works perfectly at home and was hoping to use this one at work. Thanks in advance for any help anyone can give.
Wayne3

Hello there! Welcome to the forums @Wayne3
I saw your post about how the display screen on your Officejet 8600 has gotten lighter and lighter until the display was unreadable. I have a few ideas in mind that might help you.
Update the firmware on the printer with a USB cable plugged into the printer, and computer.
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Press the Power button to turn on the product.
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Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button to turn it on.
I hope the steps help you! If the screen continues to have the same problem, give us a call to see what your printer options are:
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Have a terrific Tuesday
R a i n b o w 7000I work on behalf of HP
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Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Officejet Pro 8620 All in One Will No Longer Scan in Color

Hello,
I have an Officejet Pro 8620 all in one. I was scanning a few items last night and the first few items came out in color fine. Then all of the sudden as I continued to scan the next few images would only scan in black and white. I cannot seem to get the scanner to scan in color again. How can I fix this? I did not change any settings or anything while I was scanning so I do not know why the sudden change to black and white? I am on a Mac computer with all newest operating system etc.
Thanks in advance

Hi there
I have some more suggestions for you to try. Please try them in order I have written them in.
Reset the printing system
Repair disk permissions
Restart the Mac
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That should do the trick!
Good luck
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Paper Jam error message due to broken gear on Officejet Pro 8500 all-in-one printer

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Hey , Thanks for posting in the HP Support Forum. I do see that a cracked gear in your HP Officejet Pro 8500 All-in-One Printer is impeding all functionality. I would like to help you with this but that particular part is not replaceable. I recommend you reach out to our tech support team to find out what servicing options you have available. You can click on the following link to initiate a case: www.hp.com/contacthp/
Once you fill out the online form to create your case you can choose from different direct contact methods. I hope this helps. Regards,

HP Officejet Pro L7780 All-in-One Will Not Print Blue Ink - It Prints Pink Instead

HP Officejet Pro L7780 All-in-One -
Issue:
Blue ink will not print (It prints the color pink instead.).
Actions taken:
1. Cleaned ink heads.
2. Replaced ink cartrige.
3. Reinstalled software.
Sugestions by HP customer service:
Purchase a new printer: Because the issue is software related - not reading the blue ink cartrige.
Any suggestions or advice would be very much appreciated.
Thank you for your time!
Thank you.
Sincerely,
Ryan

The cyan portion of the printhead may be clogged. I would suggest running the diagnostics shown here. If three levels of cleaning of the printheads does not resolve the issue you may need a new printhead.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Pro x64 all in one connection to wireless I am not a IT person

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