Problem still not resolved since November 2011 and...
Getting a bit boring now having to come back here and complain because BT cannot get me a reliable connection, it's really getting me down and I so wished I remained with Plusnet who gave a much better service.
I just had an online chat with a BT tech via the Chat Applet and he has now told me that my line is in a stabilisation period for yet another ten days and there has been some migration done for which he could not answer why but did mention adsl2 and that I will get much better speeds.
I have done the speed test via BT Speed Tester and here are my results:
Best Effort Test: -provides background information.
Download Speed
1.09 Mbps
0 Kbps 2 Mbps
Max Achievable Speed
Download speedachieved during the test was - 1.09 Mbps
For your connection, the acceptable range of speeds is 800 Kbps-2 Mbps.
IP Profile for your line is - 1.25 Mbps
2. Upstream Test: -provides background information.
Upload Speed
703 Kbps
0 Kbps 832 Kbps
Max Achievable Speed
Upload speed achieved during the test was - 703Kbps
Additional Information:
Upstream Rate IP profile on your line is - 832 Kbps
If only I could utilise that upload speed then maybe I would have a chance, the upload speed has doubled but yet my Snailband download speed has hit a poor 1.9mbps.
I just checked samknows and it mentions nothing about the exchange being done, my ip profile is a shocking 1.25mbps!
http://www.samknows.com/broadband/exchange/SWLJ
The tech guy from BT asked if we had changed our package even though he confirmed we are on option 3 with unlimited broadband, what is going on here?
The last time I had BT a few years ago I could not say nothing bad of them, practically faultless and more than satisfying speeds, now all I get is a speed that decreases daily to a point of what is the point if you get my drift?
Yes I have checked the usual and changed filters, plugged in to master socket, changed ethernet leads blah blah blah, the wireless is switched off via the router and below are the router stats:
Line state:
Connected
Connection time:
0 days, 01:25:45
Downstream:
1.805 Mbps
Upstream:
899.9 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.3 Annex A
Latency type:
Fast
Noise margin (Down/Up):
13.0 dB / 5.7 dB
Line attenuation (Down/Up):
59.1 dB / 36.4 dB
Output power (Down/Up):
16.5 dBm / 12.5 dBm
FEC Events (Down/Up):
0 / 0
CRC Events (Down/Up):
17 / 139
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
22 / 124
Error Seconds (Local/Remote):
12 / 65
and no I have not switched off the router or downloaded a million viruses to slow my system performance. Please don't ask about the connection time being on for about an hour or so, we have not switched it off at all.
can one of you mods have a look please as this is getting to the point of 5 months of hassle and yet I still pay the bills for this shoddy service.
"with your attenuation the upgrade will mean little if anything in speed increase see here"
This is my problem, I was promised by the BT sales of at least 2mbps, all I got was 1.44mbps and an exciting 2mbps for a few hours before going back to 1.44mbps. Now I have a very slow 1.09mbps download which has dropped from 1.44 and my upload speed has more than doubled from 0.300mbps to 0.720mbps.
It was harder enough before with 1.44 to use lovefilm, netflix, xbox live, youtube, bbci player and so on, now all I get is constant buffering for a simple 10mb youtube vid that is not even HD and churning it out on 240 rate.
2012 and here we are back in the caveman times....it's the exact same line and number as it was with Plusnet who offered a much better service and yes I know BT owns them zzzz this service sucks to no end!
I wish I could say that im jolly but how I am feeling is far from it and we are paying £48 per month for this service including the odd quid or two for calls as I have the anytime call package. £5.99 per month for xbox live and another £4.99 for Love Film Instant streaming...We don't live in some trendy place earning megabucks mate, we have 4 kids and an average of 20k per year salary combined, we don't need this **bleep** ripping us off and not even bothering to at least half the bill until it's sorted.
I really hope Virgin Media come down my way soon because BT SUCKS!
Similar Messages
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RIDICULOUS customer support and invoice due to fraud - Still not resolved since April
I am posting my story from the past 9 and a half months here only because I’ve tried many many other ways to get in touch with Verizon about issuing a billing credit but have received TERRIBLE customer service during this entire time. I am now trying any other means possible to get in touch with the proper people at Verizon to get this matter resolved. It is a very long story, but this has been our life since April.
Beginning in April, we received a couple emails stating that there had been a change on our wireless account. Thinking nothing of it, we continued on until the three phones on our account started getting shut off. Calling Verizon, they stated that there were indeed changes made to our account and they shut our phones off to prevent any future changes. We had to cancel our online MyVerizon account to prevent hacking into the account to make changes.
Weeks went by with our phones being turned off for days at a time and the fraudulent international minutes starting to rack up. Every time we called customer service, they would ask us if we were making the hundreds and hundreds of minutes of calls to and from Jamaica and Cuba – no, we only make less than 50 minutes of calls a month. They would eventually turn our phones back on but it would never be fixed.
After many weeks, approximately 30-40 hours spent on the phone with tech and customer support, wasting a day of vacation to work on this problem in a Verizon store, approximately 5,000 fraudulent international minutes, and a $10,725.48 bill for April (YES almost 11 THOUSAND DOLLARS), the problem was finally solved. The final outcome was to credit back all the fraudulent charges on the next bill, and I demanded 6 months free service because of all the inconvenience we had to deal with.
During the next bill, there was a credit balance of $1,029.44, which made sense to me because our monthly bill is between $150-$160, plus about half a month of having our phones shut off. After our normal monthly charges, the May bill had a credit balance of $871.55. The June bill was fine. The July bill was fine. The August bill was fine – a $414.26 credit balance with the words “DO NOT PAY” next to the balance. The September bill is when it hit the fan again.
On the September bill, there were $986.02 of “Other Charges”, mainly state sales tax and the Federal Universal Surcharge. $838.08 of it was specifically on the one line that only has a $9.99 monthly access charge. Does $838.08 of sales taxes and surcharges on a $9.99 monthly charge make sense to anyone?
I called on October 10th– the person who I spoke with said they would ‘research’ it and call me back by 4:00 that day. Never did. I called back on 10/22 said they agreed with me that $986.02 of “Other Charges” does not make sense. He was able to credit back those charges, but they would not appear until the next bill and it should still leave a $261.10 credit balance.
Then the October bill came in the mail with no credits issued. I called on 11/12 and found out that the supervisor from the last person who said the amounts should be credited back would call me by 11/14, but they would push them to call me on the 12th instead. Never called back on the 12th. Never called back on the 14th. That’s when our phones were shut off again because of non-payment.
I called back on 11/14 and was transferred from customer service, to fraud, to customer service, to billing, to fraud, to financial services, to customer service. Finally the last person I spoke with said it was a billing issue and she would fill out the necessary paperwork to get the charges reversed and our phones turned back on. The credits should appear on our next bill (where have I heard that before). And she even gave me her email address so we could follow up with each other.
The November bill had arrived and on it there was now a $1,059.65 balance due! Again, messages were received demanding payment. I reached out to the last person via email on November 25, November 26, November 27, December 4, December 9, and December 16. I am not surprised that I have never received a response from them.
I called customer service on 12/3 where the person submitted all my information into fraud to have them investigate. She then gave me a ticket number and stated I needed to call fraud. I called fraud on the afternoon of 12/3 and was on hold for over an hour with no one picking up. I called back on 12/4 and fraud stated they cannot give billing credits, so I was transferred to financial services, who said they only accept payments. Then I was transferred to customer service. That person agreed that something was wrong and would ‘research’ it and call me back the next day –they never did.
I called customer service on 12/10 and they said it is a fraud issue – that the sales taxes from the $10,725.48 bill back in April finally caught up and were billed on September’s bill. I asked why I would be liable for sales taxes on an invoice I was NOT liable for? They said since it was a fraud issue, I would have to speak with them. So I was then transferred to fraud, who said they would need to research it and call me back later in the day. Of course, they never called back.
Once our phones were shut off again for non-payment, I called back on 12/11, demanding to speak with a supervisor of a department who could issue credits. I again was transferred 9 times between customer service, financial services, billing, fraud, and back again. I did learn that the bill was so high because we haven’t made any payments in the months after the fraud. I said that we were promised 6 months free, and there was a credit balance, and that our bills, with the credit balance, said “DO NOT PAY” on them, why would I make a payment? No one could explain, other that our bill is so high because we haven’t made a payment.
Finally, on 12/11 I was able to speak with a young woman who again said she submitted paperwork to the billing department to have them look at it. The process would take 24-48 hours. She also gave me her email address, and she’s been very responsive to my inquiries regarding the status, even though there have been no status updates. On 12/16 I spoke with her again and she said she hasn’t heard back yet, but at least she was able to turn our phones back on.
On 12/16, my wife visited a Verizon store in hopes that an actual human may be able to help. The representative in the store called customer service and received the same run around and was bounced around to several different people. My wife then got on the line with a helpful customer service rep (I believe the same rep who has at least been responding to my emails, although she cannot resolve the matter). This woman at least found out that the original over credit was for international taxes that would come at a later, unknown date. This was never told to us and thought it was the 6 month credit of service we demanded and hence, have not paid Verizon since the credit was applied in May (with the words "DO NOT PAY" written on each bill). My wife then spoke with someone in "customer relations" who offered only $150 to resolve this $1,000 issue. After stating we wouldn’t accept anything less than the full amount, she then gave the name and number of a customer service manager. The manager returned my wife's call promptly but argued that nothing could be done because we have not paid our bill in 7 months. She would not listen to history of what has taken place and would not accept our offer to pay December's bill for our normal monthly service and then continue forward. That phone call was disconnected at 4:30PM EST on 12/16. Four voicemails have been left for her and as of 12/17 at 1:30PM EST, none have been returned and the "manager's" name is no longer on the voicemail box for that phone number, when it was on the first attempts to reach her.
We are giving until 12/20 to settle this issue. I see two options: 1.)We will take our money and sign up with a different carrier. Verizon will not receive payment for the amount that is said to be owed, since we do not owe this money, and we will go to the state attorney general. Or 2.) Our account can be credited, this issue settled, and we will continue to be happy customers, who pay on time, in full, every month, dating back more than a decade. This, again, has taken an astronomical amount of time and energy to try and settle this. We really should be receiving another 6 months free service.Take verizon to small claims court, do it now. Pay the small court fee and take them to court.
You must also write a certified return receipt letter to Verizon's remittance address and dispute all the amounts in question.
Get all your paperwork together and names places and dates of contact, see the judge. Its that simple.
Don't even bother jumping through hoops with verizon wireless. But do as I told you to protect yourself and your rights and your credit. Verizon has to answer court summons. Let them come to you. Let them contact you and settle.
I doubt you will get six months free. But hey it doesn't hurt to try.
Good Luck -
IMessages still not working since upgrading months ago
I keep googling the error message:
"The Messages database is being upgraded, please wait while it finishes or Quit Messages and relaunch it later."
i've check my applegothic, I've zapped pram, I've tried turning on text message forwarding, i've checked containers of settings (and sadly erased my old time machine backups before i realized i had a problem) and have even tried re-installing my OS... nothing.
Anyone else (like from apple???) have any bright ideas? I've been back to using Skype with the rest of the heathens and i hate it...
S.O.S!!!!
Thanks and best wishes for the holidays!Back up all data.
Quit Messages if it’s running. Force quit if necessary. Relaunch it and test after each of the following steps. If the problem isn't resolved, quit again and go on to the next step.
Step 1
Make sure you know the ID and password you use with iMessage. Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Select the login keychain from the list on the left side of the Keychain Access window. If your default keychain has a different name, select that.
If the lock icon in the top left corner of the window shows that the keychain is locked, click to unlock it. You'll be prompted for the keychain password, which is the same as your login password, unless you've changed it.
Right-click or control-click the login entry in the list. From the menu that pops up, select
Change Settings for Keychain "login"
In the sheet that opens, uncheck both boxes, if not already unchecked.
From the menu bar, select
Keychain Access ▹ Preferences ▹ First Aid
If the box marked
Keep login keychain unlocked
is not checked, check it.
Select
Keychain Access ▹ Keychain First Aid
from the menu bar and repair the keychain.
From the Category list in the lower left corner of the window, select My Certificates. Look carefully at the list of certificates in the right side of the window. If any of them is marked with a red "X" as expired or invalid, delete it. Also delete all items with "iMessage" or "com.apple.idms" in the name, whether valid or not.
From the menu bar, select
Keychain Access ▹ Preferences... ▹ Certificates
There are three menus in the window. Change the selection in the top two to Best attempt, and in the bottom one to CRL.
Log out and log back in.
Step 2
Hold down the option key and select
Go ▹ Library
from the Finder menu bar. Move the following items from the Library folder to the Trash (some may not exist):
Containers/com.apple.corerecents.recentsd
Caches/com.apple.Messages
Caches/com.apple.imfoundation.IMRemoteURLConnectionAgent
Containers/com.apple.iChat
Containers/com.apple.soagent
IdentityServices
Leave the Library folder open. Log out and log back in.
Step 3
Go back to the Finder and move the following item from the open Library folder to the Desktop:
Messages
Note: you are not moving the Messages application. You’re moving a folder named “Messages.”
If Messages now works, delete the Messages folder on the Desktop. Otherwise, quit Messages again. Put back the folder you moved, overwriting the newer one that may have been created in its place.
Step 4
In the Preferences subfolder, there may be several files having names that begin with any of the following strings:
com.apple.iChat
com.apple.ids
com.apple.imdsmsrecordstore
com.apple.imessage
com.apple.imservice
Move them all to the Desktop. There may also be a file with the name "com.apple.imagent.plist". Move that to the Trash.
Also in the Preferences folder, there's a subfolder named "ByHost". Open it and do the same thing.
Log out and log back in. Test again. This time Messages should perform normally, but your settings will be lost. You may be able to put back some of the files you moved to the Desktop in this step. Relaunch and test after each one. Eventually you should find one or more that causes Messages to malfunction. Delete those files and recreate whatever settings they contained.
If the issue is still not resolved, quit Messages again and put all the items you moved to the Desktop back where they were. You don’t need to replace the items you moved to the Trash. Stop here and post your results.
If you later decide that you don’t like the results of Steps 3 and 4, you can undo them completely by quitting Messages and restoring the items you deleted in those steps from your backup. -
TS2446 I spoke to Steve Friday and still not resolved my problem
Hi I spoke to Steve Friday telling him that I cannot excess my iTunes because I keep getting my security questions wrong so it's now locked its still not resolved don't understand why this has happened as I've been using iTunes for a long time and bought hundreds of songs and never had this problem before please help its getting frustrating.
Rescue email address and how to reset Apple ID security questions
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I purchased my Macbook Pro in November 2011 and just installed mountain lion but do not have the power nap option.. anyone know why?
It is for the MacBook with built in flash storage.
http://www.apple.com/osx/whats-new/features.html#powernap
4. Power Nap requires a Mac notebook with built-in flash storage. May require a firmware update. -
Hey Guys i have a problem with my mac since last month and it wont boot up it freezes in a grey apple logo and and spinning gear any body know how to fix this?
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into Recovery by holding down the key combination command-R at the startup chime, or from a local Time Machine backup volume (option key at startup.) Release the keys when you see a gray screen with a spinning dial. When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in the support article linked below, under “Instructions for backing up to an external hard disk via Disk Utility.”
How to back up and restore your files
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode by holding down the key combination command-T at the startup chime. Connect the two Macs with a FireWire or Thunderbolt cable. The internal drive of the machine running in target mode will mount as an external drive on the other machine. Copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
How to use and troubleshoot FireWire target disk mode
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Before reconnecting an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 3
Boot in safe mode.* The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
*Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Post for further instructions.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is damaged and the drive is probably malfunctioning. In that case, go to step 5.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 4
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 5
Launch Disk Utility in Recovery mode (see above for instructions.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it produces. Look for the line "Permissions repaired successfully" at the end of the output. Then reboot as usual.
Step 6
Boot into Recovery again. When the OS X Utilities screen appears, follow the prompts to reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with proxy servers, or with networks that require a certificate for authentication.
Step 7
Repeat step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a backup.
Step 8
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested. -
When the message arrives, the message tone sound that many times. How this problem can be solved? I installed the new version, but the problem is not resolved, the future is to be taken into account in the new version of this?
I'm not sure I understand the question, is the message tone going more then once?
Turn off repeat message alert here:
settings > notifications > messages > repeat alert > never
Some people have found this does not stop the repeat miessage tone,
if you are one of those then I suggest you contact Apple:
http://www.apple.com/feedback/iphone.html
They may not respond, but hopefully will fix in uodate if enough people complain. -
I want a solution to my problem and i hope to see any number to contact you for information i'm from saudi arabia and the problem has not been solved so far and i sent my problem via a Email twice before
Most of the people on these forums, including myself, are fellow users - you aren't talking to iTunes Support here.
Have you contacted iTunes Support as was suggested on your duplicate posts :
https://discussions.apple.com/message/22178793#22178793
https://discussions.apple.com/message/22178411#22178411 -
I would like to buy Adobe Acrobat pro 9 from ebay. The product was not deactivated, since the pc and the company no longer exists. Can I buy and activate the product ?
(There is no possibility to ask Adobe. The chats are not working. No other contact is available.)
http://www.ebay.de/itm/Adobe-Acrobat-9-PRO-Win-Vollversion-/141450672967?pt=Software&hash= item20ef1dfb47http://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html describes what must be done by the buyer AND the vendor. If you both cannot comply, the license cannot be transferred.
-
When is apple going to fix the problem of not been able to add and merge call. This seems to be a major software glitch that requires serious attention.
Who is your carrier? That feature is completely carrier dependent.
-
I have posted two problems I am having on my iPad and I posted them sometime back. One how copy paste aren't working and how my microphone will not transcribe when I use it for email. Yet even though these were both posted months ago I still have no resolution. So i guess this is just for us to complain about our problems and sometime some one posts an idea, but they don't work. So Apple never offers us or helps us with these problems? Just trying to see if this is worth using as I thought Apple helped us!
For the copy/paste issue ...
Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
No data is lost due to a reset.
Which transcription app are you using with your microphone? -
BT Complaint - Been complaining since Aug 2011 and...
I took out my BT subscription in June 2011 and and in August 2011 I had to make my 1st complaint about the service. I was told when I was speaking to the sales team that I would get the fastest internet speed for my area, would be able to get up to 60+ TV Channels and that I would be ex dorectory- so far I can get the internet on my mobile faster than BT, I get 30 channels most of which are pizalated and not viewable and Im not ex directory and as a result receive multiple calls a day from companies etc. So in August I rang and spoke to technical support, who said that there was a fault, they would fix it, a week later I rang again saying that this was still an issue, they advised that there was a fault and it would be fixed, another week later and I find myself ringing again to be told that an engineer would come to the house and see what the issue was. He came, he said that there was a fault in the main box outside the property and that he had fixed it. Since then I have rang BT on a nearly weekly basis to be told that there is either a fault or some other rubbish and here we are in Jan and I have just spent the past 4 hours on the phone to 15 different people in a dozen different departments all of which are saying "Im sorry that you are having issues with BT, we will get this sorted today and this will be the last time that you will have to ring BT" I will be honest, and I dont care if this gets my Forum account deleted, BT are bloddy rubbish, by far the most pathetic company and services that I have ever been given by a company. I have been spoken to like Im a piece of S**T treated like im not valued as a customer and still I have to pay my BT bill each month for a service that BT have failed to provide and yet if Im even a day late with a payment they are on my ass like a pit bull but are unable to or are unwilling to fix my issues. SO I have again today logged a formal complaint and have advised that if this issue is not rectified I will take my complaint higher. I have never in my life been made to feel so worthless as I have done dealing with BT, in faxt even whilst writting this Forum, the internet has disconnected 6 times and Im not even using it wirelessly I am hooked up using the Ethernet cable - THis is truely pathetic and BT are treating its customers like S**T. they need to understand that if it wasnt for customers they wouldnt have a business - I really wish Id stayed with Sky (even they are S**T but at least I got a decent service from them. Lets see what Ofcom have to say!!!!!!!!!!!!!!!!!!
Hi radmanuk,
Welcome to the forum.
I can look into this for you, can you send over your details so we can pick this up?
You can find our "Contact us" link by clicking on my username. It's on the top-left hand side of my profile page.
Thanks,
Stephanie
Stephanie
BTCare Community Manager
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’. -
Green Screen in Flash Player Still not resolv
Ok, getting really frustrated now. This green screen thing is pissing me right off. I have a barely 2 month old brand new Toshiba Satellite with Windows 8.1. Youtube will sometimes play video and other times not. Facebook simply refuses and all I get is a green screen. When I first got the computer it was fine, so I am thinking that it could be an update that is messed with it. Has anyone actually got a proper reason this is happening and a proper fix? I would love to know because short of doing a factory reset I can't figure it out.
Hey Chris, I have copied the text from the TXT below...
System Information
Time of this report: 4/7/2015, 19:24:08
Machine name: Alex
Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_r8.150127-1500)
Language: English (Regional Setting: English)
System Manufacturer: TOSHIBA
System Model: Satellite C55D-B
BIOS: 1.30
Processor: AMD A8-6410 APU with AMD Radeon R5 Graphics (4 CPUs), ~2.0GHz
Memory: 4096MB RAM
Available OS Memory: 3518MB RAM
Page File: 2785MB used, 4317MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.03.9600.16384 64bit Unicode
DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.
DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Display Devices
Card name: AMD Radeon(TM) R5 Graphics
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon(TM) R4 Graphics (0x9851)
DAC type: Internal DAC(400MHz)
Device Type: Full Device
Device Key: Enum\PCI\VEN_1002&DEV_9851&SUBSYS_F9171179&REV_05
Display Memory: 2033 MB
Dedicated Memory: 497 MB
Shared Memory: 1536 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: SDC4347
Native Mode: 1366 x 768(p) (59.998Hz)
Output Type: Internal
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.d ll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1267 (English)
Driver Version: 13.352.1004.1007
DDI Version: 11.1
Feature Levels: 11.1,11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.3
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Supported
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 4/23/2014 13:50:08, 1329864 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-DB11-11CF-3A76-1DD9BBC2C535}
Vendor ID: 0x1002
Device ID: 0x9851
SubSys ID: 0xF9171179
Revision ID: 0x0005
Driver Strong Name: oem1.inf:cb0ae414426c3950:ati2mtag_MullinsPA_Mobile:13.352.1004.1007:pci\ven_1002&dev_985 1&subsys_f9171179
Rank Of Driver: 00DA0001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeVC1_VLD DXVA2_ModeVC1_IDCT DXVA2_ModeWMV9_IDCT
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Sound Devices
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0235&SUBSYS_1179F912&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.7195 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 3/11/2014 21:00:46, 3891800 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Sound Capture Devices
Description: Microphone (Realtek High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.7195 (English)
Driver Attributes: Final Retail
Date and Size: 3/11/2014 21:00:46, 3891800 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
Description: Stereo Mix (Realtek High Definition Audio)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.7195 (English)
Driver Attributes: Final Retail
Date and Size: 3/11/2014 21:00:46, 3891800 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
Video Capture Devices
Number of Devices: 1
FriendlyName: TOSHIBA Web Camera - HD
Location: Front
SymbolicLink: \\?\usb#vid_04f2&pid_b446&mi_00#7&d1ba02b&0&0000#{e5323777-f976-4f5b-9b55-b94699c46e44}\g lobal
Manufacturer: Microsoft
HardwareID: USB\VID_04F2&PID_B446&REV_2708&MI_00,USB\VID_04F2&PID_B446&MI_00
DriverDesc: USB Video Device
DriverProvider: Microsoft
DriverVersion: 6.3.9600.16384
DriverDateEnglish: 6/21/2006 00:00:00
DriverDateLocalized: 6/21/2006 12:00:00 AM
Service: usbvideo
Class: Image
DevNodeStatus: 180200A[DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
ContainerId: {00000000-0000-0000-FFFF-FFFFFFFFFFFF}
ProblemCode: No Problem
BusReportedDeviceDesc: TOSHIBA Web Camera - HD
Parent: USB\VID_04F2&PID_B446\6&2721e99&0&4
DriverProblemDesc: n/a
UpperFilters: n/a
LowerFilters: n/a
Stack: \Driver\ksthunk,\Driver\usbvideo,\Driver\ACPI,\Driver\usbccgp
ContainerCategory: Imaging
DirectInput Devices
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: HP Link-5 micro dongle
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x03F0, 0xA407
FF Driver: n/a
Device Name: HP Link-5 micro dongle
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x03F0, 0xA407
FF Driver: n/a
Device Name: HP Link-5 micro dongle
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x03F0, 0xA407
FF Driver: n/a
Device Name: HP Link-5 micro dongle
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x03F0, 0xA407
FF Driver: n/a
Device Name: Toshiba Hotkey Driver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x5664, 0x0930
FF Driver: n/a
Device Name: Toshiba Hotkey Driver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x5664, 0x0930
FF Driver: n/a
Device Name: Toshiba Hotkey Driver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x5664, 0x0930
FF Driver: n/a
Device Name: HP Link-5 micro dongle
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x03F0, 0xA407
FF Driver: n/a
Poll w/ Interrupt: No
USB Devices
+ USB Root Hub
| Vendor/Product ID: 0x1022, 0x7808
| Matching Device ID: USB\ROOT_HUB20
| Service: usbhub
| Driver: usbhub.sys, 7/24/2014 08:28:38, 419648 bytes
| Driver: usbd.sys, 5/31/2014 03:07:07, 27480 bytes
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x0438, 0x7900
| | Location: Port_#0001.Hub_#0001
| | Matching Device ID: USB\Class_09
| | Service: usbhub
| | Driver: usbhub.sys, 7/24/2014 08:28:38, 419648 bytes
| | Driver: usbd.sys, 5/31/2014 03:07:07, 27480 bytes
Gameport Devices
PS/2 Devices
+ PC/AT Enhanced PS/2 Keyboard (101/102-Key)
| Matching Device ID: *PNP030B
| Service: i8042prt
| Driver: i8042prt.sys, 8/22/2013 04:39:15, 107520 bytes
| Driver: kbdclass.sys, 8/22/2013 05:43:45, 58208 bytes
|
+ HID Keyboard Device
| Vendor/Product ID: 0x03F0, 0xA407
| Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
| Service: kbdhid
| Driver: kbdhid.sys, 8/22/2013 04:39:13, 32256 bytes
| Driver: kbdclass.sys, 8/22/2013 05:43:45, 58208 bytes
|
+ HID-compliant mouse
| Vendor/Product ID: 0x03F0, 0xA407
| Matching Device ID: HID_DEVICE_SYSTEM_MOUSE
| Service: mouhid
| Driver: mouhid.sys, 8/22/2013 04:39:13, 30208 bytes
| Driver: mouclass.sys, 8/22/2013 05:43:45, 51040 bytes
|
+ ELAN PS/2_SMBus Port Input Device
| Matching Device ID: *etd0806
| Upper Filters: ETD
| Service: i8042prt
| Driver: ETD.sys, 3/4/2014 14:55:26, 404296 bytes
| Driver: ETDCtrl.exe, 3/4/2014 14:55:20, 3244360 bytes
| Driver: ETDApix.dll, 3/4/2014 14:55:30, 2678088 bytes
| Driver: ETDCmds.dll, 3/4/2014 14:55:30, 2791752 bytes
| Driver: ETDMag.exe, 3/4/2014 14:55:22, 85832 bytes
| Driver: ETDUninst.dll, 3/4/2014 14:55:32, 2230600 bytes
| Driver: ETDUn_inst.exe, 3/4/2014 14:55:24, 2443592 bytes
| Driver: ETDMcpl.dll, 3/4/2014 14:55:32, 9489224 bytes
| Driver: ETDApi.dll, 3/4/2014 14:55:28, 2616480 bytes
| Driver: ETDFavorite.dll, 3/4/2014 14:55:30, 2625696 bytes
| Driver: ETDDeviceInformation.exe, 3/4/2014 14:55:22, 2394440 bytes
| Driver: ETDCtrlHelper.exe, 3/4/2014 14:55:20, 2616136 bytes
| Driver: ETD_DLL.dll, 3/4/2014 14:55:34, 2235720 bytes
| Driver: ETDService.exe, 3/4/2014 14:55:24, 103240 bytes
| Driver: ETDApi32.dll, 3/4/2014 14:55:28, 1665864 bytes
| Driver: ToshibaTp.exe, 3/4/2014 14:55:24, 2142536 bytes
| Driver: ToshibaTp_Win8.exe, 3/4/2014 14:55:26, 2142536 bytes
| Driver: Button_ClickPad.avi, 3/26/2013 16:30:10, 200178 bytes
| Driver: Button_SmartPad.avi, 3/26/2013 16:30:10, 180350 bytes
| Driver: Clicking_1F.avi, 3/26/2013 16:30:10, 99036 bytes
| Driver: Clicking_2F.avi, 3/26/2013 16:30:10, 86856 bytes
| Driver: Continuous_Scroll_H_2F.avi, 3/26/2013 16:30:10, 1307434 bytes
| Driver: Continuous_Scroll_Reverse-H_2F.avi, 3/26/2013 16:30:10, 1277210 bytes
| Driver: Continuous_Scroll_Reverse-V_2F.avi, 3/26/2013 16:30:10, 1407428 bytes
| Driver: Continuous_Scroll_V_2F.avi, 3/26/2013 16:30:10, 1432776 bytes
| Driver: CursorMove_Inertia.avi, 3/26/2013 16:30:10, 176362 bytes
| Driver: DnD01.avi, 3/26/2013 16:30:10, 248448 bytes
| Driver: DnD02.avi, 3/26/2013 16:30:10, 290898 bytes
| Driver: DnD03.avi, 3/26/2013 16:30:10, 260820 bytes
| Driver: Edge_Auto.avi, 3/26/2013 16:30:10, 1496610 bytes
| Driver: Edge_Auto_Reverse.avi, 3/26/2013 16:30:10, 1475512 bytes
| Driver: Edge_Circular.avi, 3/26/2013 16:30:10, 1207060 bytes
| Driver: Edge_Inertial.avi, 3/26/2013 16:30:10, 884262 bytes
| Driver: Edge_Inertial_Reverse.avi, 3/26/2013 16:30:10, 845570 bytes
| Driver: Edge_Reverse_H.avi, 3/26/2013 16:30:10, 389210 bytes
| Driver: Edge_Reverse_V.avi, 3/26/2013 16:30:10, 490268 bytes
| Driver: Edge_Scroll.avi, 3/26/2013 16:30:10, 1433562 bytes
| Driver: Edge_Scroll_Once.avi, 3/26/2013 16:30:10, 805712 bytes
| Driver: Edge_Scroll_Only_V.avi, 3/26/2013 16:30:10, 750096 bytes
| Driver: EdgeSwipe_4F_Left_Win8.avi, 3/26/2013 16:30:10, 1062896 bytes
| Driver: EdgeSwipe_4F_Right_Win8.avi, 3/26/2013 16:30:10, 1070788 bytes
| Driver: EdgeSwipe_4F_Up_Win8.avi, 3/26/2013 16:30:10, 249488 bytes
| Driver: Fastkeys.avi, 3/26/2013 16:30:10, 440404 bytes
| Driver: Palmtracking.avi, 3/26/2013 16:30:10, 443928 bytes
| Driver: Press_3F.avi, 3/26/2013 16:30:10, 196414 bytes
| Driver: Rotation_Circular.avi, 3/26/2013 16:30:10, 391480 bytes
| Driver: Rotation_Twist.avi, 3/26/2013 16:30:10, 324828 bytes
| Driver: Scroll_Auto.avi, 3/26/2013 16:30:10, 1304286 bytes
| Driver: Scroll_Auto_Reverse.avi, 3/26/2013 16:30:10, 1498608 bytes
| Driver: Scroll_Inertial.avi, 3/26/2013 16:30:10, 886626 bytes
| Driver: Scroll_Inertial_Reverse.avi, 3/26/2013 16:30:10, 871278 bytes
| Driver: Scroll_No_FreeScroll.avi, 3/26/2013 16:30:10, 730952 bytes
| Driver: Scroll_Only_V.avi, 3/26/2013 16:30:10, 653734 bytes
| Driver: Scroll_Reverse_H.avi, 3/26/2013 16:30:10, 408386 bytes
| Driver: Scroll_Reverse_V.avi, 3/26/2013 16:30:10, 496570 bytes
| Driver: Sensitivity.avi, 3/26/2013 16:30:10, 246166 bytes
| Driver: SlowMotion.avi, 3/26/2013 16:30:10, 295866 bytes
| Driver: SmartArea.avi, 3/26/2013 16:30:10, 305630 bytes
| Driver: SmartMotion.avi, 3/26/2013 16:30:10, 94820 bytes
| Driver: Swipe_2F_LR_PageUpDown.avi, 3/26/2013 16:30:10, 510374 bytes
| Driver: Swipe_3F_Down_Desktop.avi, 3/26/2013 16:30:10, 223046 bytes
| Driver: Swipe_3F_Down_SwitchWnd.avi, 3/26/2013 16:30:10, 282958 bytes
| Driver: Swipe_3F_LR_PageUpDown.avi, 3/26/2013 16:30:10, 520300 bytes
| Driver: Swipe_3F_Up_Computer.avi, 3/26/2013 16:30:10, 203610 bytes
| Driver: Swipe_3F_Up_SwitchWindow_1F.avi, 3/26/2013 16:30:10, 708276 bytes
| Driver: Swipe_3F_Up_SwitchWindow_3F.avi, 3/26/2013 16:30:10, 1251558 bytes
| Driver: Swipe_3F_Up_TabWindows_1F.avi, 3/26/2013 16:30:10, 226286 bytes
| Driver: Swipe_3F_Up_TabWindows_3F.avi, 3/26/2013 16:30:10, 499014 bytes
| Driver: Swipe_3F_UpDown_SlideShow.avi, 3/26/2013 16:30:10, 832026 bytes
| Driver: Swipe_4F_Down_Desktop.avi, 3/26/2013 16:30:10, 244134 bytes
| Driver: Swipe_4F_Down_SwitchWnd.avi, 3/26/2013 16:30:10, 1065130 bytes
| Driver: Swipe_4F_Up_Desktop.avi, 3/26/2013 16:30:10, 221464 bytes
| Driver: Swipe_4F_Up_SwitchWnd.avi, 12/28/2012 18:27:00, 249488 bytes
| Driver: Swipe_4F_Up_SwitchWnd_Win7.avi, 6/3/2013 10:29:00, 163840 bytes
| Driver: Tapping_1F.avi, 3/26/2013 16:30:10, 111546 bytes
| Driver: Tapping_2F_Middle_Button.avi, 3/26/2013 16:30:10, 289364 bytes
| Driver: Tapping_2F_Popup.avi, 3/26/2013 16:30:10, 228208 bytes
| Driver: Win8EdgeSwipe_Left.avi, 3/26/2013 16:30:10, 720434 bytes
| Driver: Win8EdgeSwipe_Right.avi, 3/26/2013 16:30:10, 147766 bytes
| Driver: Win8EdgeSwipe_Top.avi, 3/26/2013 16:30:10, 267604 bytes
| Driver: Zooming.avi, 3/26/2013 16:30:10, 654070 bytes
| Driver: i8042prt.sys, 8/22/2013 04:39:15, 107520 bytes
| Driver: mouclass.sys, 8/22/2013 05:43:45, 51040 bytes
Disk & DVD/CD-ROM Drives
Drive: C:
Free Space: 428.4 GB
Total Space: 466.1 GB
File System: NTFS
Model: TOSHIBA MQ01ABF050
Drive: D:
Model: TSSTcorp CDDVDW SU-208FB
Driver: c:\windows\system32\drivers\cdrom.sys, 6.03.9600.16384 (English), 8/22/2013 01:46:35, 164352 bytes
System Devices
Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_9840&SUBSYS_F9101179&REV_00\3&11583659&1&09
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.03.9600.17238 (English), 7/24/2014 04:45:39, 76800 bytes
Name: Realtek PCIE CardReader
Device ID: PCI\VEN_10EC&DEV_5229&SUBSYS_F91B1179&REV_01\4&31D7B68&0&0012
Driver: C:\Windows\system32\DRIVERS\RtsP2Stor.sys, 6.03.9600.29075 (English), 1/3/2014 16:08:00, 291544 bytes
Driver: C:\Windows\SysWOW64\RsCRIcon.dll, 1.10.0000.0000 (English), 4/25/2013 18:12:12, 9889352 bytes
Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1583&SUBSYS_00000000&REV_00\3&11583659&1&C3
Driver: n/a
Name: AMD SMBus
Device ID: PCI\VEN_1022&DEV_780B&SUBSYS_F91B1179&REV_42\3&11583659&1&A0
Driver: n/a
Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1566&SUBSYS_F91B1179&REV_00\3&11583659&1&00
Driver: n/a
Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1022&DEV_1439&SUBSYS_F91B1179&REV_00\3&11583659&1&14
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.03.9600.17238 (English), 7/24/2014 08:28:35, 280384 bytes
Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1022&DEV_1439&SUBSYS_F91B1179&REV_00\3&11583659&1&13
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.03.9600.17238 (English), 7/24/2014 08:28:35, 280384 bytes
Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1022&DEV_1439&SUBSYS_F91B1179&REV_00\3&11583659&1&12
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.03.9600.17238 (English), 7/24/2014 08:28:35, 280384 bytes
Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1022&DEV_7808&SUBSYS_F91B1179&REV_39\3&11583659&1&98
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.03.9600.17195 (English), 5/31/2014 03:07:08, 89944 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.03.9600.17195 (English), 5/31/2014 03:07:07, 440664 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.03.9600.17238 (English), 7/24/2014 08:28:38, 419648 bytes
Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1022&DEV_7808&SUBSYS_F91B1179&REV_39\3&11583659&1&90
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.03.9600.17195 (English), 5/31/2014 03:07:08, 89944 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.03.9600.17195 (English), 5/31/2014 03:07:07, 440664 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.03.9600.17238 (English), 7/24/2014 08:28:38, 419648 bytes
Name: AMD PSP 1.0 Device
Device ID: PCI\VEN_1022&DEV_1537&SUBSYS_15371022&REV_00\3&11583659&1&40
Driver: C:\Windows\system32\DRIVERS\amdpsp.sys, 1.18.0000.0000 (English), 2/24/2014 17:45:56, 230088 bytes
Driver: C:\Windows\system32\DRIVERS\amdkmcsp.sys, 1.18.0000.0000 (English), 2/24/2014 17:45:34, 85704 bytes
Driver: C:\Windows\system32\amdumcsp.dll, 1.18.0000.0000 (English), 2/24/2014 17:37:10, 77824 bytes
Driver: C:\Windows\SysWOW64\amdumcsp.dll, 1.18.0000.0000 (English), 2/24/2014 17:36:52, 59392 bytes
Driver: C:\Windows\system32\t-base_client_api.dll, 1.18.0000.0000 (English), 2/24/2014 17:32:30, 16384 bytes
Driver: C:\Windows\SysWOW64\t-base_client_api.dll, 1.18.0000.0000 (English), 2/24/2014 17:32:22, 12288 bytes
Driver: C:\Windows\system32\tbaseregistry64.dll, 1.18.0000.0000 (English), 2/24/2014 17:32:00, 120320 bytes
Driver: C:\Windows\SysWOW64\tbaseregistry32.dll, 1.18.0000.0000 (English), 2/24/2014 17:31:38, 99840 bytes
Driver: C:\Windows\SysWOW64\tbaseprovisioning.exe, 1.00.0000.0000 (English), 2/24/2014 17:30:12, 51712 bytes
Driver: C:\Windows\SysWOW64\tbaseprovisioning.exe.config, 2/24/2014 17:30:12, 2473 bytes
Driver: C:\Windows\SysWOW64\rootpacommon.dll, 1.12.0000.0000 (English), 2/24/2014 17:30:14, 2952704 bytes
Driver: C:\Windows\SysWOW64\07010000000000000000000000000000.tlbin, 2/24/2014 17:30:12, 21007 bytes
Driver: C:\Windows\system32\WdfCoInstaller01011.dll, 1.11.9200.16384 (English), 2/24/2014 17:29:32, 1795952 bytes
Driver: C:\Windows\system32\pspcoins.dll, 1.00.0005.0009 (English), 2/24/2014 17:29:32, 96256 bytes
Name: Realtek PCIe FE Family Controller
Device ID: PCI\VEN_10EC&DEV_8136&SUBSYS_F91B1179&REV_07\4&2BFE94CA&0&0013
Driver: C:\Windows\system32\DRIVERS\Rt630x64.sys, 8.24.1218.2013 (English), 1/27/2014 15:13:56, 839896 bytes
Driver: C:\Windows\system32\RtNicProp64.dll, 1.02.0000.0006 (English), 1/27/2014 15:13:56, 73800 bytes
Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1581&SUBSYS_00000000&REV_00\3&11583659&1&C1
Driver: n/a
Name: AMD Radeon(TM) R5 Graphics
Device ID: PCI\VEN_1002&DEV_9851&SUBSYS_F9171179&REV_05\3&11583659&1&08
Driver: C:\Windows\system32\DRIVERS\atikmdag.sys, 8.01.0001.1379 (English), 4/23/2014 13:36:58, 13941760 bytes
Driver: C:\Windows\system32\DRIVERS\ati2erec.dll, 1.00.0000.0024 (English), 4/23/2014 10:28:42, 43520 bytes
Driver: C:\Windows\system32\atiumd64.dll, 9.14.0010.1017 (English), 4/23/2014 13:48:56, 7896632 bytes
Driver: C:\Windows\system32\atiumd6a.dll, 8.14.0010.0441 (English), 4/23/2014 13:49:04, 10901184 bytes
Driver: C:\Windows\system32\atitmm64.dll, 6.14.0011.0025 (English), 4/23/2014 11:08:04, 190976 bytes
Driver: C:\Windows\system32\atiicdxx.dat, 1/16/2014 17:34:54, 723841 bytes
Driver: C:\Windows\system32\amdpcom64.dll, 8.14.0010.0023 (English), 4/23/2014 13:50:24, 78432 bytes
Driver: C:\Windows\system32\atimpc64.dll, 8.14.0010.0023 (English), 4/23/2014 13:50:36, 78432 bytes
Driver: C:\Windows\system32\atiadlxx.dll, 6.14.0010.1300 (English), 4/23/2014 10:34:02, 1147904 bytes
Driver: C:\Windows\system32\atiumd6a.cap, 4/23/2014 10:52:36, 3437632 bytes
Driver: C:\Windows\system32\atimuixx.dll, 6.14.0010.1002 (English), 4/23/2014 11:10:46, 31232 bytes
Driver: C:\Windows\system32\atiapfxx.exe, 6.14.0010.1001 (English), 4/23/2014 11:32:14, 368640 bytes
Driver: C:\Windows\system32\ativvsva.dat, 4/23/2014 10:49:38, 157144 bytes
Driver: C:\Windows\system32\ativvsvl.dat, 4/23/2014 10:49:38, 204952 bytes
Driver: C:\Windows\system32\ativvaxy_cik.dat, 4/1/2014 04:47:58, 234804 bytes
Driver: C:\Windows\system32\ativvaxy_cik_nd.dat, 4/1/2014 04:45:58, 233008 bytes
Driver: C:\Windows\system32\ativce02.dat, 4/4/2014 07:42:38, 82112 bytes
Driver: C:\Windows\system32\amdmmcl6.dll, 1.05.0000.0000 (English), 4/23/2014 10:57:08, 44544 bytes
Driver: C:\Windows\system32\atiesrxx.exe, 6.14.0011.1168 (English), 4/23/2014 11:09:44, 240128 bytes
Driver: C:\Windows\system32\atieclxx.exe, 6.14.0011.1168 (English), 4/23/2014 11:10:38, 586240 bytes
Driver: C:\Windows\system32\atidemgy.dll, 4.05.5225.38126 (English), 4/23/2014 11:10:54, 442368 bytes
Driver: C:\Windows\system32\atio6axx.dll, 6.14.0010.12804 (English), 4/23/2014 11:32:48, 27186176 bytes
Driver: C:\Windows\system32\aticalrt64.dll, 6.14.0010.1848 (English), 4/23/2014 11:32:02, 62464 bytes
Driver: C:\Windows\system32\aticalcl64.dll, 6.14.0010.1848 (English), 4/23/2014 11:31:52, 55808 bytes
Driver: C:\Windows\system32\aticaldd64.dll, 6.14.0010.1848 (English), 4/23/2014 11:31:34, 15716352 bytes
Driver: C:\Windows\system32\atibtmon.exe, 2.00.0000.0000 (English), 4/11/2013 00:34:26, 118784 bytes
Driver: C:\Windows\system32\atiapfxx.blb, 4/23/2014 11:32:44, 577232 bytes
Driver: C:\Windows\system32\amdmiracast.dll, 4/23/2014 11:39:34, 415232 bytes
Driver: C:\Windows\system32\amdhdl64.dll, 4/23/2014 10:23:46, 134144 bytes
Driver: C:\Windows\system32\atidxx64.dll, 8.17.0010.0539 (English), 4/23/2014 13:49:54, 10177624 bytes
Driver: C:\Windows\SysWOW64\atiumdag.dll, 9.14.0010.1017 (English), 4/23/2014 13:49:16, 6715752 bytes
Driver: C:\Windows\SysWOW64\atiumdva.dll, 8.14.0010.0441 (English), 4/23/2014 13:49:30, 10146664 bytes
Driver: C:\Windows\SysWOW64\amdpcom32.dll, 8.14.0010.0023 (English), 4/23/2014 13:50:22, 71704 bytes
Driver: C:\Windows\SysWOW64\atimpc32.dll, 8.14.0010.0023 (English), 4/23/2014 13:50:34, 71704 bytes
Driver: C:\Windows\SysWOW64\atiadlxy.dll, 6.14.0010.1300 (English), 4/23/2014 10:33:48, 826880 bytes
Driver: C:\Windows\SysWOW64\atiumdva.cap, 4/23/2014 10:40:48, 3471376 bytes
Driver: C:\Windows\SysWOW64\ativvsva.dat, 4/23/2014 10:49:38, 157144 bytes
Driver: C:\Windows\SysWOW64\ativvsvl.dat, 4/23/2014 10:49:38, 204952 bytes
Driver: C:\Windows\SysWOW64\amdmmcl.dll, 1.05.0000.0000 (English), 4/23/2014 10:57:02, 35840 bytes
Driver: C:\Windows\SysWOW64\atioglxx.dll, 6.14.0010.12804 (English), 4/23/2014 11:12:18, 22860800 bytes
Driver: C:\Windows\SysWOW64\atidxx32.dll, 8.17.0010.0539 (English), 4/23/2014 13:49:46, 8764952 bytes
Driver: C:\Windows\SysWOW64\aticalrt.dll, 6.14.0010.1848 (English), 4/23/2014 11:31:58, 52224 bytes
Driver: C:\Windows\SysWOW64\aticalcl.dll, 6.14.0010.1848 (English), 4/23/2014 11:31:50, 49152 bytes
Driver: C:\Windows\SysWOW64\aticaldd.dll, 6.14.0010.1848 (English), 4/23/2014 11:28:10, 14302208 bytes
Driver: C:\Windows\SysWOW64\atiapfxx.blb, 4/23/2014 11:32:44, 577232 bytes
Driver: C:\Windows\SysWOW64\amdhdl32.dll, 4/23/2014 10:23:44, 123392 bytes
Driver: C:\Windows\system32\ATIODCLI.exe, 1.00.0000.0001 (English), 4/11/2013 00:34:26, 51200 bytes
Driver: C:\Windows\system32\ATIODE.exe, 1.00.0000.0001 (English), 4/11/2013 00:34:26, 332800 bytes
Driver: C:\Windows\system32\amdave64.dll, 5.11.0006.0000 (English), 4/23/2014 10:32:02, 95744 bytes
Driver: C:\Windows\SysWOW64\amdave32.dll, 5.11.0006.0000 (English), 4/23/2014 10:31:56, 90112 bytes
Driver: C:\Windows\system32\atisamu64.dll, 7.01.0000.0001 (English), 4/23/2014 10:31:44, 89088 bytes
Driver: C:\Windows\system32\amdhcp64.dll, 1.00.0000.0001 (English), 4/23/2014 13:51:12, 127872 bytes
Driver: C:\Windows\system32\kapp_ci.sbin, 3/25/2014 04:12:46, 42544 bytes
Driver: C:\Windows\system32\kapp_si.sbin, 3/27/2014 00:10:48, 38544 bytes
Driver: C:\Windows\system32\samu_krnl_ci.sbin, 12/12/2013 22:53:56, 138832 bytes
Driver: C:\Windows\system32\samu_krnl_isv_ci.sbin, 12/12/2013 22:53:56, 138832 bytes
Driver: C:\Windows\SysWOW64\atisamu32.dll, 7.01.0000.0001 (English), 4/23/2014 10:31:38, 80896 bytes
Driver: C:\Windows\SysWOW64\amdhcp32.dll, 1.00.0000.0001 (English), 4/23/2014 13:51:10, 117560 bytes
Driver: C:\Windows\system32\DRIVERS\atikmpag.sys, 8.14.0001.6367 (English), 4/23/2014 10:32:36, 628224 bytes
Driver: C:\Windows\system32\atipblag.dat, 9/13/2011 07:06:18, 3917 bytes
Driver: C:\Windows\system32\atiu9p64.dll, 8.14.0001.6367 (English), 4/23/2014 13:50:14, 116024 bytes
Driver: C:\Windows\system32\atiuxp64.dll, 8.14.0001.6367 (English), 4/23/2014 13:50:18, 143304 bytes
Driver: C:\Windows\system32\atig6txx.dll, 8.14.0001.6367 (English), 4/23/2014 10:33:24, 146432 bytes
Driver: C:\Windows\system32\atiglpxx.dll, 8.14.0001.6367 (English), 4/23/2014 10:33:28, 69632 bytes
Driver: C:\Windows\system32\aticfx64.dll, 8.17.0010.1267 (English), 4/23/2014 13:50:08, 1329864 bytes
Driver: C:\Windows\SysWOW64\aticfx32.dll, 8.17.0010.1267 (English), 4/23/2014 13:50:02, 1107384 bytes
Driver: C:\Windows\system32\OpenCL.dll, 2.00.0000.0000 (English), 4/23/2014 11:38:10, 65024 bytes
Driver: C:\Windows\system32\amdocl64.dll, 10.00.1411.0004 (English), 4/23/2014 11:43:00, 28427264 bytes
Driver: C:\Windows\system32\amdocl_as64.exe, 4/23/2014 11:43:26, 1187342 bytes
Driver: C:\Windows\system32\amdocl_ld64.exe, 4/23/2014 11:43:26, 1061902 bytes
Driver: C:\Windows\system32\OpenVideo64.dll, 10.00.1411.0004 (English), 4/23/2014 11:43:22, 98816 bytes
Driver: C:\Windows\system32\OVDecode64.dll, 10.00.1411.0004 (English), 4/23/2014 11:43:10, 86528 bytes
Driver: C:\Windows\system32\clinfo.exe, 4/23/2014 11:43:38, 230912 bytes
Driver: C:\Windows\SysWOW64\OpenCL.dll, 2.00.0000.0000 (English), 4/23/2014 11:38:06, 58880 bytes
Driver: C:\Windows\SysWOW64\amdocl.dll, 10.00.1411.0004 (English), 4/23/2014 11:40:28, 23905280 bytes
Driver: C:\Windows\SysWOW64\amdocl_as32.exe, 4/23/2014 11:43:24, 995342 bytes
Driver: C:\Windows\SysWOW64\amdocl_ld32.exe, 4/23/2014 11:43:24, 798734 bytes
Driver: C:\Windows\SysWOW64\OpenVideo.dll, 10.00.1411.0004 (English), 4/23/2014 11:43:16, 83456 bytes
Driver: C:\Windows\SysWOW64\OVDecode.dll, 10.00.1411.0004 (English), 4/23/2014 11:43:06, 73216 bytes
Driver: C:\Program Files\AMD\amdkmpfd\amdkmpfd.sbz, 8.14.0001.6020 (English), 12/14/2013 05:00:58, 36608 bytes
Driver: C:\Program Files\AMD\amdkmpfd\amdkmpfd.ibz, 1/7/2014 04:12:24, 1981 bytes
Driver: C:\Program Files\AMD\amdkmpfd\amdkmpfd.cbz, 1/7/2014 16:00:42, 9946 bytes
Driver: C:\Windows\system32\atig6pxx.dll, 8.14.0001.6367 (English), 4/23/2014 10:33:32, 75264 bytes
Driver: C:\Windows\SysWOW64\atipblag.dat, 9/13/2011 07:06:18, 3917 bytes
Driver: C:\Windows\SysWOW64\atiu9pag.dll, 8.14.0001.6367 (English), 4/23/2014 13:50:12, 99008 bytes
Driver: C:\Windows\SysWOW64\atiuxpag.dll, 8.14.0001.6367 (English), 4/23/2014 13:50:18, 126336 bytes
Driver: C:\Windows\SysWOW64\atigktxx.dll, 8.14.0001.6367 (English), 4/23/2014 10:33:00, 133120 bytes
Driver: C:\Windows\SysWOW64\atiglpxx.dll, 8.14.0001.6367 (English), 4/23/2014 10:33:28, 69632 bytes
Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDh264Enc32.dll, 1.00.0000.0001 (English), 4/23/2014 11:38:28, 258048 bytes
Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDh264Enc64.dll, 1.00.0000.0001 (English), 4/23/2014 11:38:50, 290304 bytes
Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDhwDecoder_32.dll, 1.00.0000.0001 (English), 4/23/2014 11:41:42, 196608 bytes
Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDhwDecoder_64.dll, 1.00.0000.0001 (English), 4/23/2014 11:42:20, 232960 bytes
Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\amf-mft-mjpeg-decoder32.dll, 1.00.0000.0002 (English), 4/23/2014 11:38:16, 2150400 bytes
Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\amf-mft-mjpeg-decoder64.dll, 1.00.0000.0002 (English), 4/23/2014 11:39:00, 2192384 bytes
Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\mcl32.dll, 1.04.0000.0000 (English), 9/23/2013 21:49:02, 49152 bytes
Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\mcl64.dll, 1.04.0000.0000 (English), 9/23/2013 21:49:02, 64512 bytes
Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\amf-wic-jpeg-decoder32.dll, 1.01.0000.0000 (English), 4/23/2014 11:39:58, 407552 bytes
Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\amf-wic-jpeg-decoder64.dll, 1.01.0000.0000 (English), 4/23/2014 11:40:16, 415232 bytes
Driver: C:\Windows\system32\coinst_13.352.dll, 1.00.0005.0009 (English), 4/23/2014 10:40:02, 808960 bytes
Name: Standard SATA AHCI Controller
Device ID: PCI\VEN_1022&DEV_7801&SUBSYS_F91B1179&REV_40\3&11583659&1&88
Driver: C:\Windows\system32\DRIVERS\storahci.sys, 6.03.9600.16384 (English), 8/22/2013 05:43:31, 107872 bytes
Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1584&SUBSYS_00000000&REV_00\3&11583659&1&C4
Driver: n/a
Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_156B&SUBSYS_00000000&REV_00\3&11583659&1&10
Driver: n/a
Name: LPC Interface Controller
Device ID: PCI\VEN_1022&DEV_780E&SUBSYS_F91B1179&REV_11\3&11583659&1&A3
Driver: C:\Windows\system32\DRIVERS\LPCFilter.sys, 1.00.0064.0007 (English), 8/1/2013 15:34:10, 35672 bytes
Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.03.9600.16384 (English), 8/22/2013 05:43:49, 17248 bytes
Name: Qualcomm Atheros AR956x Wireless Network Adapter
Device ID: PCI\VEN_168C&DEV_0036&SUBSYS_28A21B9A&REV_01\4&1944E425&0&0014
Driver: C:\Windows\system32\DRIVERS\athwbx.sys, 10.00.0000.0285 (English), 2/14/2014 04:35:20, 3888640 bytes
Driver: C:\Windows\system32\drivers\vwifibus.sys, 6.03.9600.16384 (English), 8/22/2013 04:39:00, 24576 bytes
Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1582&SUBSYS_00000000&REV_00\3&11583659&1&C2
Driver: n/a
Name: AMD USB 3.0 eXtensible Host Controller - 0100 (Microsoft)
Device ID: PCI\VEN_1022&DEV_7814&SUBSYS_F91B1179&REV_11\3&11583659&1&80
Driver: C:\Windows\system32\DRIVERS\UCX01000.SYS, 6.03.9600.17031 (English), 3/18/2014 02:54:38, 189784 bytes
Driver: C:\Windows\system32\DRIVERS\USBXHCI.SYS, 6.03.9600.17031 (English), 3/18/2014 02:54:38, 325464 bytes
Name: High Definition Audio Controller
Device ID: PCI\VEN_1022&DEV_780D&SUBSYS_F91B1179&REV_02\3&11583659&1&A2
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.03.9600.17238 (English), 7/24/2014 04:45:39, 76800 bytes
Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1585&SUBSYS_00000000&REV_00\3&11583659&1&C5
Driver: n/a
Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1580&SUBSYS_00000000&REV_00\3&11583659&1&C0
Driver: n/a
DirectShow Filters
DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.03.9600.16384
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.03.9600.16384
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.03.9600.16384
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.03.9600.16384
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.03.9600.16384
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.03.9600.16384
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.03.9600.17238
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.03.9600.16384
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.03.9600.16384
DV Muxer,0x00400000,0,0,qdv.dll,6.06.9600.16384
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.9600.16384
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.9600.16384
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.9600.16384
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.9600.16384
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.9600.16384
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9600.16476
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.9600.16384
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.9600.16384
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.9600.16384
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.9600.16384
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.9600.16384
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.9600.16384
ATI MPEG File Writer,0x00200000,1,0,atimpenc64.dll,13.30.0000.40422
AMD Video Decoder,0x00200000,1,2,atimpenc64.dll,13.30.0000.40422
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.9600.16384
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.9600.16384
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.9600.16384
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,12.00.9600.16384
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.9600.16384
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.9600.16384
DV Splitter,0x00600000,1,2,qdv.dll,6.06.9600.16384
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.9600.16384
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,12.00.9600.16384
ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc64.dll,13.30.0000.40422
AMD MJPEG Decoder,0x00200000,1,1,atimpenc64.dll,13.30.0000.40422
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.9600.16384
Video Renderer,0x00800001,1,0,quartz.dll,6.06.9600.16384
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.9600.16384
Line 21 Decoder,0x00600000,1,1,,
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.9600.16384
Video Renderer,0x00400000,1,0,quartz.dll,6.06.9600.16384
AMD Video Encoder,0x00200000,1,1,atimpenc64.dll,13.30.0000.40422
ATI MPEG Multiplexer,0x00200000,2,1,atimpenc64.dll,13.30.0000.40422
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.9600.16384
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.9600.16384
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.03.9600.16384
File writer,0x00200000,1,0,qcap.dll,6.06.9600.16384
AMD Video Scaler Filter,0x00200000,1,1,atimpenc64.dll,13.30.0000.40422
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.9600.16384
Overlay Mixer2,0x00200000,1,1,,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,12.00.9600.16384
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.9600.16384
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.9600.16384
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.9600.16384
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.9600.17200
Null Renderer,0x00200000,1,0,qedit.dll,6.06.9600.17200
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.9600.16384
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.03.9600.16384
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.9600.16384
Smart Tee,0x00200000,1,2,qcap.dll,6.06.9600.16384
Overlay Mixer,0x00200000,0,0,,
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.9600.16384
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.9600.16384
Wave Parser,0x00400000,1,1,quartz.dll,6.06.9600.16384
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.9600.16384
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.9600.16384
File stream renderer,0x00400000,1,1,quartz.dll,6.06.9600.16384
AMD Video Rotation Filter,0x00200000,1,1,atimpenc64.dll,13.30.0000.40422
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,12.00.9477.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.9600.16384
AVI Mux,0x00200000,1,0,qcap.dll,6.06.9600.16384
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.9600.16384
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.9600.16384
File Source (URL),0x00400000,0,1,quartz.dll,6.06.9600.16384
AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll,
AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll,
SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll,
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.9600.16384
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.03.9600.16384
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.9600.16384
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.9600.16384
WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.03.9600.16384
Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.03.9600.16384
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.03.9600.16384
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.03.9600.16384
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.9600.16384
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.9600.16384
Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.03.9600.16384
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.03.9600.16384
ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc64.dll,13.30.0000.40422
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.9600.16384
PCM,0x00200000,1,1,quartz.dll,6.06.9600.16384
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.9600.16384
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.9600.16384
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.9600.16384
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.9600.16384
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.9600.16384
Audio Capture Sources:
Microphone (Realtek High Definition Audio),0x00200000,0,0,qcap.dll,6.06.9600.16384
Stereo Mix (Realtek High Definition Audio),0x00200000,0,0,qcap.dll,6.06.9600.16384
PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.9600.16384
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.9600.16384
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.9600.16384
Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.9600.16384
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.9600.16384
WDM Streaming Capture Devices:
Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.03.9600.16384
Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.03.9600.16384
TOSHIBA Web Camera - HD,0x00200000,1,1,ksproxy.ax,6.03.9600.16384
WDM Streaming Rendering Devices:
Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.03.9600.16384
BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.9600.16384
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.9600.16384
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.9600.16384
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.9600.16384
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.9600.16384
Video Capture Sources:
TOSHIBA Web Camera - HD,0x00200000,1,1,ksproxy.ax,6.03.9600.16384
Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.9600.16384
BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.9600.16384
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.9600.16384
BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.9600.16384
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.9600.16384
PTFilter,0x00200000,0,0,EncDec.dll,6.06.9600.16384
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.9600.16384
WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.03.9600.16384
Audio Renderers:
Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.9600.16384
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.9600.16384
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.9600.16384
DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.9600.16384
Preferred DirectShow Filters
[HKEY_LOCAL_MACHINE\Software\Microsoft\DirectShow\Preferred]
<media subtype GUID>, [<filter friendly name>, ]<filter CLSID>
MEDIASUBTYPE_WMAUDIO_LOSSLESS, WMAudio Decoder DMO, CLSID_CWMADecMediaObject
MEDIASUBTYPE_MPG4, Mpeg4 Decoder DMO, CLSID_CMpeg4DecMediaObject
WMMEDIASUBTYPE_WMSP2, WMSpeech Decoder DMO, CLSID_CWMSPDecMediaObject
MEDIASUBTYPE_WVC1, WMVideo Decoder DMO, CLSID_CWMVDecMediaObject
{64687664-0000-0010-8000-00AA00389B71}, DV Video Decoder, CLSID_DVVideoCodec
MEDIASUBTYPE_h264, Microsoft DTV-DVD Video Decoder, CLSID_CMPEG2VidDecoderDS
MEDIASUBTYPE_MPEG1AudioPayload, MPEG Audio Decoder, CLSID_CMpegAudioCodec
{78766964-0000-0010-8000-00AA00389B71}, Mpeg4s Decoder DMO, CLSID_CMpeg4sDecMediaObject
MEDIASUBTYPE_WMAUDIO3, WMAudio Decoder DMO, CLSID_CWMADecMediaObject
MEDIASUBTYPE_WMV2, WMVideo Decoder DMO, CLSID_CWMVDecMediaObject
MEDIASUBTYPE_MPEG2_AUDIO, Microsoft DTV-DVD Audio Decoder, CLSID_CMPEG2AudDecoderDS
{64697678-0000-0010-8000-00AA00389B71}, Mpeg4s Decoder DMO, CLSID_CMpeg4sDecMediaObject
WMMEDIASUBTYPE_MP3, MP3 Decoder DMO, CLSID_CMP3DecMediaObject
MEDIASUBTYPE_mp42, Mpeg4 Decoder DMO, CLSID_CMpeg4DecMediaObject
MEDIASUBTYPE_MSS1, WMV Screen decoder DMO, CLSID_CMSSCDecMediaObject
MEDIASUBTYPE_WVP2, WMVideo Decoder DMO, CLSID_CWMVDecMediaObject
MEDIASUBTYPE_WMV1, WMVideo Decoder DMO, CLSID_CWMVDecMediaObject
MEDIASUBTYPE_WMVP, WMVideo Decoder DMO, CLSID_CWMVDecMediaObject
MEDIASUBTYPE_WMV3, WMVideo Decoder DMO, CLSID_CWMVDecMediaObject
MEDIASUBTYPE_WMVR, WMVideo Decoder DMO, CLSID_CWMVDecMediaObject
MEDIASUBTYPE_MJPG, MJPEG Decompressor, CLSID_MjpegDec
MEDIASUBTYPE_mp43, Mpeg43 Decoder DMO, CLSID_CMpeg43DecMediaObject
MEDIASUBTYPE_MSS2, WMV Screen decoder DMO, CLSID_CMSSCDecMediaObject
{64737664-0000-0010-8000-00AA00389B71}, DV Video Decoder, CLSID_DVVideoCodec
WMMEDIASUBTYPE_WMAudioV8, WMAudio Decoder DMO, CLSID_CWMADecMediaObject
{44495658-0000-0010-8000-00AA00389B71}, Mpeg4s Decoder DMO, CLSID_CMpeg4sDecMediaObject
WMMEDIASUBTYPE_WMSP1, WMSpeech Decoder DMO, CLSID_CWMSPDecMediaObject
MEDIASUBTYPE_RAW_AAC1, Microsoft DTV-DVD Audio Decoder, CLSID_CMPEG2AudDecoderDS
{6C737664-0000-0010-8000-00AA00389B71}, DV Video Decoder, CLSID_DVVideoCodec
MEDIASUBTYPE_MP43, Mpeg43 Decoder DMO, CLSID_CMpeg43DecMediaObject
MEDIASUBTYPE_MPEG1Payload, MPEG Video Decoder, CLSID_CMpegVideoCodec
MEDIASUBTYPE_AVC1, Microsoft DTV-DVD Video Decoder, CLSID_CMPEG2VidDecoderDS
{20637664-0000-0010-8000-00AA00389B71}, DV Video Decoder, CLSID_DVVideoCodec
{58564944-0000-0010-8000-00AA00389B71}, Mpeg4s Decoder DMO, CLSID_CMpeg4sDecMediaObject
MEDIASUBTYPE_MP42, Mpeg4 Decoder DMO, CLSID_CMpeg4DecMediaObject
MEDIASUBTYPE_MPEG_ADTS_AAC, Microsoft DTV-DVD Audio Decoder, CLSID_CMPEG2AudDecoderDS
MEDIASUBTYPE_mpg4, Mpeg4 Decoder DMO, CLSID_CMpeg4DecMediaObject
MEDIASUBTYPE_M4S2, Mpeg4s Decoder DMO, CLSID_CMpeg4sDecMediaObject
MEDIASUBTYPE_m4s2, Mpeg4s Decoder DMO, CLSID_CMpeg4sDecMediaObject
MEDIASUBTYPE_MP4S, Mpeg4s Decoder DMO, CLSID_CMpeg4sDecMediaObject
MEDIASUBTYPE_mp4s, Mpeg4s Decoder DMO, CLSID_CMpeg4sDecMediaObject
MEDIASUBTYPE_MPEG1Packet, MPEG Video Decoder, CLSID_CMpegVideoCodec
{5634504D-0000-0010-8000-00AA00389B71}, Mpeg4s Decoder DMO, CLSID_CMpeg4sDecMediaObject
{7634706D-0000-0010-8000-00AA00389B71}, Mpeg4s Decoder DMO, CLSID_CMpeg4sDecMediaObject
MEDIASUBTYPE_H264, Microsoft DTV-DVD Video Decoder, CLSID_CMPEG2VidDecoderDS
MEDIASUBTYPE_MPEG2_VIDEO, Microsoft DTV-DVD Video Decoder, CLSID_CMPEG2VidDecoderDS
MEDIASUBTYPE_WMVA, WMVideo Decoder DMO, CLSID_CWMVDecMediaObject
MEDIASUBTYPE_MSAUDIO1, WMAudio Decoder DMO, CLSID_CWMADecMediaObject
MEDIASUBTYPE_DVD_LPCM_AUDIO, Microsoft DTV-DVD Audio Decoder, CLSID_CMPEG2AudDecoderDS
MEDIASUBTYPE_MPEG_LOAS, Microsoft DTV-DVD Audio Decoder, CLSID_CMPEG2AudDecoderDS
Media Foundation Transforms
[HKEY_LOCAL_MACHINE\Software\Classes\MediaFoundation\Transforms]
<category>:
<transform friendly name>, <transform CLSID>, <flags>, [<merit>, ]<file name>, <file version>
Video Decoders:
AMD D3D11 Hardware MFT Playback Decoder, {17796AEB-0F66-4663-B8FB-99CBEE0224CE}, 0x4, 8, AMDhwDecoder_64.dll, 1.00.0000.0001
AMD MFT MJPEG Decoder, {687CBC51-25DA-4FFC-A678-1E64943285A7}, 0x4, 8, amf-mft-mjpeg-decoder64.dll, 1.00.0000.0002
Microsoft MPEG Video Decoder MFT, {2D709E52-123F-49B5-9CBC-9AF5CDE28FB9}, 0x1, msmpeg2vdec.dll, 12.00.9600.16476
DV Decoder MFT, {404A6DE5-D4D6-4260-9BC7-5A6CBD882432}, 0x1, mfdvdec.dll, 6.03.9600.16384
Mpeg4s Decoder MFT, CLSID_CMpeg4sDecMFT, 0x1, mp4sdecd.dll, 6.03.9600.16384
Microsoft H264 Video Decoder MFT, CLSID_CMSH264DecoderMFT, 0x1, msmpeg2vdec.dll, 12.00.9600.16476
WMV Screen decoder MFT, CLSID_CMSSCDecMediaObject, 0x1, wmvsdecd.dll, 6.03.9600.16384
WMVideo Decoder MFT, CLSID_CWMVDecMediaObject, 0x1, wmvdecod.dll, 6.03.9600.17238
MJPEG Decoder MFT, {CB17E772-E1CC-4633-8450-5617AF577905}, 0x1, mfmjpegdec.dll, 6.03.9600.16384
Mpeg43 Decoder MFT, CLSID_CMpeg43DecMediaObject, 0x1, mp43decd.dll, 6.03.9600.16384
Mpeg4 Decoder MFT, CLSID_CMpeg4DecMediaObject, 0x1, mpg4decd.dll, 6.03.9600.16384
Video Encoders:
AMD H.264 Hardware MFT Encoder, {ADC9BC80-0F41-46C6-AB75-D693D793597D}, 0x4, 8, AMDh264Enc64.dll, 1.00.0000.0001
H264 Encoder MFT, {6CA50344-051A-4DED-9779-A43305165E35}, 0x1, mfh264enc.dll, 6.03.9600.16384
WMVideo8 Encoder MFT, CLSID_CWMVXEncMediaObject, 0x1, wmvxencd.dll, 6.03.9600.16384
WMVideo9 Encoder MFT, CLSID_CWMV9EncMediaObject, 0x1, wmvencod.dll, 6.03.9600.16384
Microsoft MPEG-2 Video Encoder MFT, {E6335F02-80B7-4DC4-ADFA-DFE7210D20D5}, 0x2, msmpeg2enc.dll, 12.00.9600.16384
Video Effects:
Frame Rate Converter, CLSID_CFrameRateConvertDmo, 0x1, mfvdsp.dll, 6.03.9600.16384
Resizer MFT, CLSID_CResizerDMO, 0x1, vidreszr.dll, 6.03.9600.16384
VideoStabilization MFT, {51571744-7FE4-4FF2-A498-2DC34FF74F1B}, 0x1, MSVideoDSP.dll, 6.03.9600.17090
Color Control, CLSID_CColorControlDmo, 0x1, mfvdsp.dll, 6.03.9600.16384
Color Converter MFT, CLSID_CColorConvertDMO, 0x1, colorcnv.dll, 6.03.9600.16384
Video Processor:
Microsoft Video Processor MFT, {88753B26-5B24-49BD-B2E7-0C445C78C982}, 0x1, msvproc.dll, 12.00.9600.17031
Audio Decoders:
Microsoft Dolby Digital Plus Decoder MFT, {177C0AFE-900B-48D4-9E4C-57ADD250B3D4}, 0x1, MSAudDecMFT.dll, 6.03.9600.16384
WMAudio Decoder MFT, CLSID_CWMADecMediaObject, 0x1, WMADMOD.DLL, 6.03.9600.16384
Microsoft AAC Audio Decoder MFT, CLSID_CMSAACDecMFT, 0x1, MSAudDecMFT.dll, 6.03.9600.16384
A-law Wrapper MFT, {36CB6E0C-78C1-42B2-9943-846262F31786}, 0x1, mfcore.dll, 12.00.9600.17238
GSM ACM Wrapper MFT, {4A76B469-7B66-4DD4-BA2D-DDF244C766DC}, 0x1, mfcore.dll, 12.00.9600.17238
WMAPro over S/PDIF MFT, CLSID_CWMAudioSpdTxDMO, 0x1, WMADMOD.DLL, 6.03.9600.16384
Microsoft MPEG Audio Decoder MFT, {70707B39-B2CA-4015-ABEA-F8447D22D88B}, 0x1, MSAudDecMFT.dll, 6.03.9600.16384
WMSpeech Decoder DMO, CLSID_CWMSPDecMediaObject, 0x1, WMSPDMOD.DLL, 6.03.9600.16384
G711 Wrapper MFT, {92B66080-5E2D-449E-90C4-C41F268E5514}, 0x1, mfcore.dll, 12.00.9600.17238
IMA ADPCM ACM Wrapper MFT, {A16E1BFF-A80D-48AD-AECD-A35C005685FE}, 0x1, mfcore.dll, 12.00.9600.17238
MP3 Decoder MFT, CLSID_CMP3DecMediaObject, 0x1, mp3dmod.dll, 6.03.9600.16384
ADPCM ACM Wrapper MFT, {CA34FE0A-5722-43AD-AF23-05F7650257DD}, 0x1, mfcore.dll, 12.00.9600.17238
Audio Encoders:
MP3 Encoder ACM Wrapper MFT, {11103421-354C-4CCA-A7A3-1AFF9A5B6701}, 0x1, mfcore.dll, 12.00.9600.17238
WM Speech Encoder DMO, CLSID_CWMSPEncMediaObject2, 0x1, WMSPDMOE.DLL, 6.03.9600.16384
Microsoft MPEG-2 Audio Encoder MFT, {46A4DD5C-73F8-4304-94DF-308F760974F4}, 0x1, msmpeg2enc.dll, 12.00.9600.16384
WMAudio Encoder MFT, CLSID_CWMAEncMediaObject, 0x1, WMADMOE.DLL, 6.03.9600.16384
Microsoft AAC Audio Encoder MFT, {93AF0C51-2275-45D2-A35B-F2BA21CAED00}, 0x1, mfAACEnc.dll, 6.03.9600.16384
Microsoft Dolby Digital Encoder MFT, {AC3315C9-F481-45D7-826C-0B406C1F64B8}, 0x1, msac3enc.dll, 6.03.9600.16384
Audio Effects:
AEC, CLSID_CWMAudioAEC, 0x1, mfwmaaec.dll, 6.03.9600.16384
Resampler MFT, CLSID_CResamplerMediaObject, 0x1, resampledmo.dll, 6.03.9600.16384
Multiplexers:
Microsoft MPEG2 Multiplexer MFT, {AB300F71-01AB-46D2-AB6C-64906CB03258}, 0x2, mfmpeg2srcsnk.dll, 12.00.9600.17090
Others:
Microsoft H264 Video Remux (MPEG2TSToMP4) MFT, {05A47EBB-8BF0-4CBF-AD2F-3B71D75866F5}, 0x1, msmpeg2vdec.dll, 12.00.9600.16476
Media Foundation Enabled Hardware Categories
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows Media Foundation\HardwareMFT]
EnableDecoders = 1
EnableEncoders = 1
EnableVideoProcessors = 1
Media Foundation Byte Stream Handlers
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows Media Foundation\ByteStreamHandlers]
[HKEY_LOCAL_MACHINE\Software\Classes\MediaFoundation\MediaSources\Preferred]
<file ext. or MIME type>, <handler CLSID>, <brief description>[, Preferred]
.3g2, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
.3gp, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
.3gp2, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
.3gpp, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
.aac, {926F41F7-003E-4382-9E84-9E953BE10562}, ADTS Byte Stream Handler, Preferred
.ac3, {46031BA1-083F-47D9-8369-23C92BDAB2FF}, AC-3 Byte Stream Handler, Preferred
.adt, {926F41F7-003E-4382-9E84-9E953BE10562}, ADTS Byte Stream Handler, Preferred
.adts, {926F41F7-003E-4382-9E84-9E953BE10562}, ADTS Byte Stream Handler, Preferred
.asf, {41457294-644C-4298-A28A-BD69F2C0CF3B}, ASF Byte Stream Handler, Preferred
.avi, {7AFA253E-F823-42F6-A5D9-714BDE467412}, AVI Byte Stream Handler, Preferred
.dvr-ms, {65964407-A5D8-4060-85B0-1CCD63F768E2}, dvr-ms Byte Stream Handler, Preferred
.dvr-ms, {A8721937-E2FB-4D7A-A9EE-4EB08C890B6E}, MF SBE Source ByteStreamHandler
.ec3, {46031BA1-083F-47D9-8369-23C92BDAB2FF}, AC-3 Byte Stream Handler, Preferred
.m2t, {40871C59-AB40-471F-8DC3-1F259D862479}, MPEG2 Byte Stream Handler, Preferred
.m2ts, {40871C59-AB40-471F-8DC3-1F259D862479}, MPEG2 Byte Stream Handler, Preferred
.m4a, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
.m4v, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
.mod, {40871C59-AB40-471F-8DC3-1F259D862479}, MPEG2 Byte Stream Handler, Preferred
.mov, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
.mp2v, {40871C59-AB40-471F-8DC3-1F259D862479}, MPEG2 Byte Stream Handler, Preferred
.mp3, {A82E50BA-8E92-41EB-9DF2-433F50EC2993}, MP3 Byte Stream Handler, Preferred
.mp4, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
.mp4v, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
.mpa, {A82E50BA-8E92-41EB-9DF2-433F50EC2993}, MP3 Byte Stream Handler, Preferred
.mpeg, {40871C59-AB40-471F-8DC3-1F259D862479}, MPEG2 Byte Stream Handler, Preferred
.mpg, {40871C59-AB40-471F-8DC3-1F259D862479}, MPEG2 Byte Stream Handler, Preferred
.mts, {40871C59-AB40-471F-8DC3-1F259D862479}, MPEG2 Byte Stream Handler, Preferred
.nsc, {B084785C-DDE0-4D30-8CA8-05A373E185BE}, NSC Byte Stream Handler, Preferred
.sami, {7A56C4CB-D678-4188-85A8-BA2EF68FA10D}, SAMI Byte Stream Handler, Preferred
.smi, {7A56C4CB-D678-4188-85A8-BA2EF68FA10D}, SAMI Byte Stream Handler, Preferred
.tod, {40871C59-AB40-471F-8DC3-1F259D862479}, MPEG2 Byte Stream Handler, Preferred
.ts, {40871C59-AB40-471F-8DC3-1F259D862479}, MPEG2 Byte Stream Handler, Preferred
.tts, {40871C59-AB40-471F-8DC3-1F259D862479}, MPEG2 Byte Stream Handler, Preferred
.uvu, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
.vob, {40871C59-AB40-471F-8DC3-1F259D862479}, MPEG2 Byte Stream Handler, Preferred
.wav, {42C9B9F5-16FC-47EF-AF22-DA05F7C842E3}, WAV Byte Stream Handler, Preferred
.wm, {41457294-644C-4298-A28A-BD69F2C0CF3B}, ASF Byte Stream Handler, Preferred
.wma, {41457294-644C-4298-A28A-BD69F2C0CF3B}, ASF Byte Stream Handler, Preferred
.wmv, {41457294-644C-4298-A28A-BD69F2C0CF3B}, ASF Byte Stream Handler, Preferred
.wtv, {65964407-A5D8-4060-85B0-1CCD63F768E2}, WTV Byte Stream Handler, Preferred
audio/3gpp, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
audio/3gpp2, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
audio/aac, {926F41F7-003E-4382-9E84-9E953BE10562}, ADTS Byte Stream Handler, Preferred
audio/aacp, {926F41F7-003E-4382-9E84-9E953BE10562}, ADTS Byte Stream Handler, Preferred
audio/eac3, {46031BA1-083F-47D9-8369-23C92BDAB2FF}, AC-3 Byte Stream Handler, Preferred
audio/L16, {3FFB3B8C-EB99-472B-8902-E1C1B05F07CF}, LPCM Byte Stream Handler, Preferred
audio/mp3, {A82E50BA-8E92-41EB-9DF2-433F50EC2993}, MP3 Byte Stream Handler, Preferred
audio/mp4, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
audio/mpa, {A82E50BA-8E92-41EB-9DF2-433F50EC2993}, MP3 Byte Stream Handler, Preferred
audio/mpeg, {A82E50BA-8E92-41EB-9DF2-433F50EC2993}, MP3 Byte Stream Handler, Preferred
audio/mpeg3, {A82E50BA-8E92-41EB-9DF2-433F50EC2993}, MP3 Byte Stream Handler, Preferred
audio/vnd.dlna.adts, {926F41F7-003E-4382-9E84-9E953BE10562}, ADTS Byte Stream Handler, Preferred
audio/vnd.dolby.dd-raw, {46031BA1-083F-47D9-8369-23C92BDAB2FF}, AC-3 Byte Stream Handler, Preferred
audio/wav, {42C9B9F5-16FC-47EF-AF22-DA05F7C842E3}, WAV Byte Stream Handler, Preferred
audio/x-aac, {926F41F7-003E-4382-9E84-9E953BE10562}, ADTS Byte Stream Handler, Preferred
audio/x-m4a, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
audio/x-mp3, {A82E50BA-8E92-41EB-9DF2-433F50EC2993}, MP3 Byte Stream Handler, Preferred
audio/x-mpeg, {A82E50BA-8E92-41EB-9DF2-433F50EC2993}, MP3 Byte Stream Handler, Preferred
audio/x-ms-wma, {41457294-644C-4298-A28A-BD69F2C0CF3B}, ASF Byte Stream Handler, Preferred
audio/x-wav, {42C9B9F5-16FC-47EF-AF22-DA05F7C842E3}, WAV Byte Stream Handler, Preferred
video/3gpp, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
video/3gpp2, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
video/avi, {7AFA253E-F823-42F6-A5D9-714BDE467412}, AVI Byte Stream Handler, Preferred
video/mp4, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
video/mpeg, {40871C59-AB40-471F-8DC3-1F259D862479}, MPEG2 Byte Stream Handler, Preferred
video/msvideo, {7AFA253E-F823-42F6-A5D9-714BDE467412}, AVI Byte Stream Handler, Preferred
video/vnd.dece.mp4, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
video/vnd.dlna.mpeg-tts, {40871C59-AB40-471F-8DC3-1F259D862479}, MPEG2 Byte Stream Handler, Preferred
video/x-m4v, {271C3902-6095-4C45-A22F-20091816EE9E}, MPEG4 Byte Stream Handler, Preferred
video/x-ms-asf, {41457294-644C-4298-A28A-BD69F2C0CF3B}, ASF Byte Stream Handler, Preferred
video/x-ms-wm, {41457294-644C-4298-A28A-BD69F2C0CF3B}, ASF Byte Stream Handler, Preferred
video/x-ms-wmv, {41457294-644C-4298-A28A-BD69F2C0CF3B}, ASF Byte Stream Handler, Preferred
video/x-msvideo, {7AFA253E-F823-42F6-A5D9-714BDE467412}, AVI Byte Stream Handler, Preferred
Media Foundation Scheme Handlers
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows Media Foundation\SchemeHandlers]
[HKEY_LOCAL_MACHINE\Software\Classes\MediaFoundation\MediaSources\Preferred]
<URL type>, <handler CLSID>, <brief description>[, Preferred]
file:, {477EC299-1421-4BDD-971F-7CCB933F21AD}, File Scheme Handler, Preferred
http:, {44CB442B-9DA9-49DF-B3FD-023777B16E50}, Http Scheme Handler
http:, {9EC4B4F9-3029-45AD-947B-344DE2A249E2}, Urlmon Scheme Handler
http:, {E9F4EBAB-D97B-463E-A2B1-C54EE3F9414D}, Net Scheme Handler, Preferred
httpd:, {44CB442B-9DA9-49DF-B3FD-023777B16E50}, Http Scheme Handler, Preferred
httpnd:, {2EEEED04-0908-4CDB-AF8F-AC5B768A34C9}, Drm Scheme Handler, Preferred
https:, {37A61C8B-7F8E-4D08-B12B-248D73E9AB4F}, Secure Http Scheme Handler, Preferred
httpsd:, {37A61C8B-7F8 -
Laptop burns my skin months ago HP still not resolved anything
To anyone that is stuggling to get any kind of apology or action from HP do not hold your breath..
HP beat audio laptop burns my thigh, with a blister, left me with a red scar I provided HP with a picture and offered a doctors note and all they've come back with is....
We need to see if the laptop is broke, knowing i'm self employed and I can't give my laptop for 2 weeks while they fumble about and tell me it was broke depsite having it checked myself and it was given the all clear...
HP have got away with leaving me with this death trap laptop that dies after 2 hours and burnt my skin which formed blisters.
I was calm when I first spoke to an HP agent and he was surprised how polite I was given the circumstances but to be honest i'm starting to boil over now...
I don't care if they gave me a crap laptop anything would be better than this thing... I spent £550 on this laptop I don't care if they swaped it for a cheap laptop or even a type writer, this laptop is dangerous....This is NOT official HP Customer Support and I, as most other persons on this forum, do not work for HP. This is a peer-to-peer user supported forum for HP consumer class products. HP maintains no official presence on this forum and it is unlikely that HP will respond in an official capacity. Any reply from a HP employee represents their own opinion and not that of HP's
When requesting assistance, please provide the complete model name and product number (p/n) of the HP computer in question. HP/Compaq makes thousands of models of computers. Without this information it may be difficult or impossible to assist you in resolving your issue.
The above requested information can be found on the bottom of your computer, inside the battery compartment or on the startup BIOS screen. Please see How Do I Find My Model Number or Product Number? for more assistance locating this information. DO NOT include your serial number. Please enter the model/product information into HP's Online Consumer Support page and post it here for our review.
Please contact official HP Customer Support in your region / country via the, HP Worldwide Support Portal, for assistance with this issue. Also, I have forwarded your concerns to an HP Forum Moderator for review and possible escalation.
If you have any further questions, please don't hesitate to ask.
Please click the White KUDOS "Thumbs Up" to show your appreciation
Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
This is a user supported forum. I am a volunteer and I don't work for HP.
HP 15t-j100 (on loan from HP)
HP 13 Split x2 (on loan from HP)
HP Slate8 Pro (on loan from HP)
HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240
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