Problem to assign BP in organization model

Hi sap
I have configured the service desk in solution manager.
I create my organization model from transaction ppoma_crm.
Now I think that I must assign business partner to organization units (first level support, second level support ..) but I can't do it.
Anyone know can please tell me if exist a document that show step by step procedure to create a oranization model, assign business partners and cretate automatic assigment of message?
thanks in advance
best regards

Hi Giovanni,
have a look at /people/dolores.correa/blog/2007/10/06/service-desk-support-team-determination
Regards

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I created in the transaction PPOCA_CRM my Org.Model when i save de data the system assign a number of BP to the unit, but i have two different Number Range; one to create BP's type 3 that is internal range and the second one i want to use for de Organizational Model but when i save de data the system assign the first one. (Note that the second one is internal too)
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Hi Susana,
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Edited by: prajesh24 on Jun 16, 2011 11:08 AM
Edited by: prajesh24 on Jun 16, 2011 11:32 AM

Hi
The changes to the business partner data flows through the middleware in run time.
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check this link for [attributes values in organizational model|http://sapcrmlearn.blogspot.com/2009/02/organization-model.html]

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hi,
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Hi Ajay,
Right click on the Position and select 'Assign' -Select UserIf you are unable to see the users Then try following work around,
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Path:SPROMaster DataBusiness Partner --Set Up Integration with Organizational Management.
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I am looking for an organizational model determination rule which is looking for the Org Unit of the given employee responsible. Could anybody help?
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I can see we are missing the authorization object PLOG.
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Edited by: Anders Öhrling on Nov 5, 2008 10:56 AM

Hi!
The problem stared when I was trying out the new role that this user has gotten. BBPSC02 didn¨t work. By a chance I looked at the settings and saw that "User is not integrated in organizational model" was stated at the top. One could also see that no attributes at all was maintained here. So it looks like there is a correlation between BBPSC02 dump and that the user is not integrated in the organizational model.
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Dear All,
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Hi Gun. and Jay.
Thanks for both of your reactions, you're both thinking in the same direction as I am, and where I think we should look for the solution to this problem...
Gun: You've understood me right and yes, I've already tried exactly what you've told me, but that doesn't work somehow.
What I mean by the line you didn't understand is this:,I've made changes to the Distribution Channel and Division that were already provided by SAP, and those changes show up in the Sales Area Data. The Divisions and Distribution Channel I've added don't show up though. So i know I've changed the settings in the correct Transaction, but they still don't show up.
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Hi Experts,
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Ann

Hi Experts,
do you have experience to build target group with the assignment of Employee to the organizational model?
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<b> Organization Model : Adding new relationships to the existing list while assigning agents to a position </b>
Using transaction PPOMW, after creating an organization unit we assign a position to it.
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<b> R&D is the name of the game </b>
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Dear Experts,
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Kind regards,
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Edited by: Alberto Angelini on Apr 7, 2009 6:43 PM
Edited by: Alberto Angelini on Apr 7, 2009 6:44 PM

Hi,
In TCODE CRMM_TERRMAN under the tab where the positions for a territory are assigned,
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Problem to assign BP in organization model

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